Computer technical specialist vs computer analyst

Differences between computer technical specialist and computer analyst duties and responsibilities

Computer technical specialist example responsibilities.

• Manage customer complaints and internal GMP audits for product manufacturing, coordinate FDA audits and recommend corrective actions.
• Initiate and implement projects for cost reduction, productivity improvement, and increase equipment availability/reliability and to meet ISO compliance.
• Assist with daily documentation and tracking of each customer concern using a SharePoint remedy ticketing system.

Computer analyst example responsibilities.

• Manage and create custom DNS for customers.
• Manage technology deployment of major projects implementing select solutions using ITIL practices.
• Serve as systems and network administrator managing hundreds of distribute Linux computers across campuses.
• Manage inventory of forensic hardware and software utilities of forensic laboratory as well as maintaining forensic workstations and laboratory LAN.
• Support OS environment, mainframe environment and PC's.
• Schedule jobs, write Unix and Linux shell scripts, develop standards.
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