Computer technical specialist vs information technology specialist

Differences between computer technical specialist and information technology specialist duties and responsibilities

Computer technical specialist example responsibilities.

• Manage customer complaints and internal GMP audits for product manufacturing, coordinate FDA audits and recommend corrective actions.
• Initiate and implement projects for cost reduction, productivity improvement, and increase equipment availability/reliability and to meet ISO compliance.
• Assist with daily documentation and tracking of each customer concern using a SharePoint remedy ticketing system.

Information technology specialist example responsibilities.

• Manage VmWare servers across the network to include patches, upgrades, move and cloning.
• Manage devices by configuring network topology and making DNS records updates/creation.
• Manage the configuration and performance management of all PC systems and telecommunications.
• Perform second tier help desk support for U.S. Treasury web-base financial management system.
• Learned Linux troubleshooting as well as basic HTML, CSS as well as learning the very base of SQL and PHP.
• Assist with data cabling, setting up router, switches, WAP systems on LAN.
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