Computer technical specialist vs installation specialist

Differences between computer technical specialist and installation specialist duties and responsibilities

Computer technical specialist example responsibilities.

• Manage customer complaints and internal GMP audits for product manufacturing, coordinate FDA audits and recommend corrective actions.
• Initiate and implement projects for cost reduction, productivity improvement, and increase equipment availability/reliability and to meet ISO compliance.
• Assist with daily documentation and tracking of each customer concern using a SharePoint remedy ticketing system.

Installation specialist example responsibilities.

• Implement and manage a Sonicwall TZ170 VPN appliance solution
• Recruit, manage, train for sales & installation of Comcast services.
• Manage the physical assembly, configuration, and installation of PCs, printers, software and other hardware.
• Manage and execute POS installation schedule for new merchants, including providing POS training to new clients and sales partners.
• Manage customer complaints and internal GMP audits for product manufacturing, coordinate FDA audits and recommend corrective actions.
• Assist in change-outs and new installs of ac units and condensers.
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