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Computer technical specialist vs support specialist

The differences between computer technical specialists and support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a computer technical specialist and a support specialist. Additionally, a computer technical specialist has an average salary of $51,859, which is higher than the $40,782 average annual salary of a support specialist.

The top three skills for a computer technical specialist include CAD, mac and network printers. The most important skills for a support specialist are customer service, patients, and mental health.

Computer technical specialist vs support specialist overview

Computer Technical SpecialistSupport Specialist
Yearly salary$51,859$40,782
Hourly rate$24.93$19.61
Growth rate10%10%
Number of jobs130,207125,740
Job satisfaction-3
Most common degreeBachelor's Degree, 50%Bachelor's Degree, 52%
Average age4242
Years of experience22

Computer technical specialist vs support specialist salary

Computer technical specialists and support specialists have different pay scales, as shown below.

Computer Technical SpecialistSupport Specialist
Average salary$51,859$40,782
Salary rangeBetween $36,000 And $72,000Between $25,000 And $64,000
Highest paying CityKirkland, WANew York, NY
Highest paying stateNew JerseyNew York
Best paying companyBrillioMicrosoft
Best paying industryEducationTechnology

Differences between computer technical specialist and support specialist education

There are a few differences between a computer technical specialist and a support specialist in terms of educational background:

Computer Technical SpecialistSupport Specialist
Most common degreeBachelor's Degree, 50%Bachelor's Degree, 52%
Most common majorComputer ScienceBusiness
Most common collegeStanford UniversityStanford University

Computer technical specialist vs support specialist demographics

Here are the differences between computer technical specialists' and support specialists' demographics:

Computer Technical SpecialistSupport Specialist
Average age4242
Gender ratioMale, 76.3% Female, 23.7%Male, 38.4% Female, 61.6%
Race ratioBlack or African American, 11.8% Unknown, 5.4% Hispanic or Latino, 16.0% Asian, 11.0% White, 55.4% American Indian and Alaska Native, 0.4%Black or African American, 11.5% Unknown, 5.4% Hispanic or Latino, 15.9% Asian, 10.4% White, 56.4% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between computer technical specialist and support specialist duties and responsibilities

Computer technical specialist example responsibilities.

  • Manage customer complaints and internal GMP audits for product manufacturing, coordinate FDA audits and recommend corrective actions.
  • Initiate and implement projects for cost reduction, productivity improvement, and increase equipment availability/reliability and to meet ISO compliance.
  • Assist with daily documentation and tracking of each customer concern using a SharePoint remedy ticketing system.

Support specialist example responsibilities.

  • Manage project SharePoint site for the purpose of supporting ongoing collaboration
  • Provide Cerner CPOE learning support to physicians.
  • Train in motivational interviewing, HIPAA regulations, CPR certify, emergency preparedness, suicide awareness, and team building.
  • Participate in inventory taking process and maintain stockroom organization and cleanliness.
  • Create and maintain a database of ACH clients.
  • Configure, setup VPN connections, remote access.
  • Show more

Computer technical specialist vs support specialist skills

Common computer technical specialist skills
  • CAD, 13%
  • Mac, 8%
  • Network Printers, 8%
  • Technical Support, 6%
  • Desk Support, 6%
  • OS, 4%
Common support specialist skills
  • Customer Service, 16%
  • Patients, 8%
  • Mental Health, 6%
  • Social Work, 4%
  • Peer Support, 4%
  • Data Entry, 3%

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