Computer technical specialist vs technology services specialist

Differences between computer technical specialist and technology services specialist duties and responsibilities

Computer technical specialist example responsibilities.

• Manage customer complaints and internal GMP audits for product manufacturing, coordinate FDA audits and recommend corrective actions.
• Initiate and implement projects for cost reduction, productivity improvement, and increase equipment availability/reliability and to meet ISO compliance.
• Assist with daily documentation and tracking of each customer concern using a SharePoint remedy ticketing system.

Technology services specialist example responsibilities.

• Manage customs processes, paperwork and QA of regulatory processes.
• Work with various app support team while patching and manage all Linux servers.
• Use CRM software application or other means to communicate and manage sales and daily work activities.
• Develop and manage systems using SDLC while adopting agile DSDM methodology to promote development, teamwork and process adaptability.
• Document procedures for ITIL foundations base projects.
• Train engineers to install and maintain energy-saving devices for HVAC equipment.
Show more