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The differences between coordinator/managers and customer account managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a coordinator/manager and a customer account manager. Additionally, a coordinator/manager has an average salary of $49,749, which is higher than the $45,951 average annual salary of a customer account manager.
The top three skills for a coordinator/manager include patients, social work and patient care. The most important skills for a customer account manager are customer service, customer accounts, and CRM.
| Coordinator/Manager | Customer Account Manager | |
| Yearly salary | $49,749 | $45,951 |
| Hourly rate | $23.92 | $22.09 |
| Growth rate | 12% | 8% |
| Number of jobs | 29,288 | 110,138 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 55% | Bachelor's Degree, 56% |
| Average age | 47 | 47 |
| Years of experience | 6 | 6 |
A coordinator/manager is an individual who is responsible for supervising the day-to-day operations of a facility by following a set of policies and guidelines. Coordinators/managers collaborate with board members to ensure the overall quality of the facility and maintain inventory levels for all components and parts. They negotiate with vendors on contracts and fees as well as provides the overall budget for facility projects. Coordinators/managers must also train staff and employees regarding facility procedures and safety codes.
Customer Account Managers are employees who specialize in keeping good, professional relationships with the company's clients. They are assigned specific customers and key clients to manage. Customer account managers are in charge of maintaining the customers' loyalty. As such, customer account managers are expected to provide first-class service to their customers. This includes providing them special promotions related to the company's services, keeping special communication lines for client concerns, and expediting client requests. They ensure that their customers receive their product or service requests on time and in good condition.
Coordinator/managers and customer account managers have different pay scales, as shown below.
| Coordinator/Manager | Customer Account Manager | |
| Average salary | $49,749 | $45,951 |
| Salary range | Between $26,000 And $93,000 | Between $29,000 And $72,000 |
| Highest paying City | Atlanta, GA | New York, NY |
| Highest paying state | Georgia | Alaska |
| Best paying company | Square | Mouser Electronics |
| Best paying industry | - | Technology |
There are a few differences between a coordinator/manager and a customer account manager in terms of educational background:
| Coordinator/Manager | Customer Account Manager | |
| Most common degree | Bachelor's Degree, 55% | Bachelor's Degree, 56% |
| Most common major | Business | Business |
| Most common college | California State University - Bakersfield | California State University - Bakersfield |
Here are the differences between coordinator/managers' and customer account managers' demographics:
| Coordinator/Manager | Customer Account Manager | |
| Average age | 47 | 47 |
| Gender ratio | Male, 40.9% Female, 59.1% | Male, 59.4% Female, 40.6% |
| Race ratio | Black or African American, 10.2% Unknown, 4.7% Hispanic or Latino, 18.9% Asian, 5.3% White, 60.3% American Indian and Alaska Native, 0.6% | Black or African American, 10.9% Unknown, 4.7% Hispanic or Latino, 17.7% Asian, 5.3% White, 60.6% American Indian and Alaska Native, 0.6% |
| LGBT Percentage | 8% | 8% |