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The differences between coordinator/managers and customer relations managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a coordinator/manager, becoming a customer relations manager takes usually requires 2-4 years. Additionally, a customer relations manager has an average salary of $66,782, which is higher than the $49,749 average annual salary of a coordinator/manager.
The top three skills for a coordinator/manager include patients, social work and patient care. The most important skills for a customer relations manager are customer issues, customer relations, and customer satisfaction.
| Coordinator/Manager | Customer Relations Manager | |
| Yearly salary | $49,749 | $66,782 |
| Hourly rate | $23.92 | $32.11 |
| Growth rate | 12% | 8% |
| Number of jobs | 29,288 | 61,089 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 55% | Bachelor's Degree, 57% |
| Average age | 47 | 42 |
| Years of experience | 6 | 4 |
A coordinator/manager is an individual who is responsible for supervising the day-to-day operations of a facility by following a set of policies and guidelines. Coordinators/managers collaborate with board members to ensure the overall quality of the facility and maintain inventory levels for all components and parts. They negotiate with vendors on contracts and fees as well as provides the overall budget for facility projects. Coordinators/managers must also train staff and employees regarding facility procedures and safety codes.
Customer relations managers focus on maintaining close connections with customers. It is done through marketing strategies that will continue to engage customers daily. Constant communication creates a closeness with customers and, in the end, solidifies trust and confidence in the company's products and services. The role of the customer relations manager is crucial for maintaining a solid customer base for the company. A customer relations manager must have good communication and interpersonal skills.
Coordinator/managers and customer relations managers have different pay scales, as shown below.
| Coordinator/Manager | Customer Relations Manager | |
| Average salary | $49,749 | $66,782 |
| Salary range | Between $26,000 And $93,000 | Between $42,000 And $104,000 |
| Highest paying City | Atlanta, GA | Pleasanton, CA |
| Highest paying state | Georgia | Nevada |
| Best paying company | Square | Amazon |
| Best paying industry | - | Automotive |
There are a few differences between a coordinator/manager and a customer relations manager in terms of educational background:
| Coordinator/Manager | Customer Relations Manager | |
| Most common degree | Bachelor's Degree, 55% | Bachelor's Degree, 57% |
| Most common major | Business | Business |
| Most common college | California State University - Bakersfield | California State University - Bakersfield |
Here are the differences between coordinator/managers' and customer relations managers' demographics:
| Coordinator/Manager | Customer Relations Manager | |
| Average age | 47 | 42 |
| Gender ratio | Male, 40.9% Female, 59.1% | Male, 38.2% Female, 61.8% |
| Race ratio | Black or African American, 10.2% Unknown, 4.7% Hispanic or Latino, 18.9% Asian, 5.3% White, 60.3% American Indian and Alaska Native, 0.6% | Black or African American, 6.0% Unknown, 4.7% Hispanic or Latino, 9.1% Asian, 5.1% White, 74.7% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 8% | 16% |