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Customer program manager vs associate product manager

The differences between customer program managers and associate product managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 8-10 years to become both a customer program manager and an associate product manager. Additionally, a customer program manager has an average salary of $105,176, which is higher than the $89,963 average annual salary of an associate product manager.

The top three skills for a customer program manager include customer service, project management and program management. The most important skills for an associate product manager are product management, project management, and user stories.

Customer program manager vs associate product manager overview

Customer Program ManagerAssociate Product Manager
Yearly salary$105,176$89,963
Hourly rate$50.57$43.25
Growth rate10%10%
Number of jobs204,418107,763
Job satisfaction--
Most common degreeBachelor's Degree, 72%Bachelor's Degree, 80%
Average age3939
Years of experience1010

What does a customer program manager do?

A customer program manager is responsible for maintaining healthy business relationships with clients and customers. Customer program managers supervise the overall project process of product management and ensure that the services strictly adhere to the customers' needs. A customer program manager identifies business opportunities by analyzing the current market trends to generate more resources for the business and increase revenues. They lead the program's concepts, manage the allocation of budget, and deliver high-quality outputs to the market.

What does an associate product manager do?

An associate product manager is someone who assists the product development teams in the development of new product features. The duties of an associate include formulation of product strategies, collection of quantitative product data, and interpretation of consumer feedback. The requirements to qualify for the position include a bachelor's degree in computer science, marketing, business management, or a related field, the ability to maintain strong customer relations, and excellent communication skills.

Customer program manager vs associate product manager salary

Customer program managers and associate product managers have different pay scales, as shown below.

Customer Program ManagerAssociate Product Manager
Average salary$105,176$89,963
Salary rangeBetween $76,000 And $145,000Between $65,000 And $122,000
Highest paying CitySeattle, WASan Francisco, CA
Highest paying stateWashingtonCalifornia
Best paying companyMetaMeta
Best paying industryTelecommunicationStart-up

Differences between customer program manager and associate product manager education

There are a few differences between a customer program manager and an associate product manager in terms of educational background:

Customer Program ManagerAssociate Product Manager
Most common degreeBachelor's Degree, 72%Bachelor's Degree, 80%
Most common majorBusinessBusiness
Most common collegeUniversity of GeorgiaUniversity of Georgia

Customer program manager vs associate product manager demographics

Here are the differences between customer program managers' and associate product managers' demographics:

Customer Program ManagerAssociate Product Manager
Average age3939
Gender ratioMale, 59.5% Female, 40.5%Male, 45.0% Female, 55.0%
Race ratioBlack or African American, 3.0% Unknown, 5.3% Hispanic or Latino, 8.7% Asian, 8.2% White, 74.6% American Indian and Alaska Native, 0.2%Black or African American, 3.0% Unknown, 5.3% Hispanic or Latino, 8.7% Asian, 8.2% White, 74.6% American Indian and Alaska Native, 0.2%
LGBT Percentage10%10%

Differences between customer program manager and associate product manager duties and responsibilities

Customer program manager example responsibilities.

  • Manage low volume parts to PPAP requirements within on site manufacturing facility.
  • Assist in developing a custom MRP database to help manage the variety of documents.
  • Lead APQP launch teams and assist with engineering, quality, customer service, financial and manufacturing.
  • Manage source business through development and into production utilizing APQP process.
  • Manage the ERP implementation and integration with existing software for new corporate acquisitions.
  • Manage cross-functional teams including global communications, product/parts replacements, logistics and hardware fulfillment, warranty, and escalations.
  • Show more

Associate product manager example responsibilities.

  • Manage e-commerce packaging program, displays and packaging.
  • Lead a cross-functional team to launch the diabetes monitoring product.
  • Manage seven brand categories in the livestock feed and pet feed industries
  • Manage POS analysis to build sales tools, identify trends, and report performance.
  • Manage cross-functional teams to develop and produce new product for Chinese, UK and European markets.
  • Manage the department of a medical diabetes blood glucose manufacturing leader of visual blood glucose test strips.
  • Show more

Customer program manager vs associate product manager skills

Common customer program manager skills
  • Customer Service, 15%
  • Project Management, 12%
  • Program Management, 12%
  • CRM, 4%
  • Customer Feedback, 4%
  • Process Improvement, 4%
Common associate product manager skills
  • Product Management, 9%
  • Project Management, 6%
  • User Stories, 5%
  • Market Research, 5%
  • PowerPoint, 4%
  • Customer Service, 4%

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