Customer program manager vs certified medical technician

The differences between customer program managers and certified medical technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 8-10 years to become a customer program manager, becoming a certified medical technician takes usually requires 6-12 months. Additionally, a customer program manager has an average salary of $105,176, which is higher than the $38,859 average annual salary of a certified medical technician.

The top three skills for a customer program manager include customer service, project management and program management. The most important skills for a certified medical technician are patients, vital signs, and CPR.

Customer program manager vs certified medical technician overview

	Customer Program Manager	Certified Medical Technician
Yearly salary	$105,176	$38,859
Hourly rate	$50.57	$18.68
Growth rate	10%	5%
Number of jobs	204,418	164,424
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 72%	Bachelor's Degree, 28%
Average age	39	44
Years of experience	10	12

What does a customer program manager do?

A customer program manager is responsible for maintaining healthy business relationships with clients and customers. Customer program managers supervise the overall project process of product management and ensure that the services strictly adhere to the customers' needs. A customer program manager identifies business opportunities by analyzing the current market trends to generate more resources for the business and increase revenues. They lead the program's concepts, manage the allocation of budget, and deliver high-quality outputs to the market.

What does a certified medical technician do?

Certified Medical Technicians are specialists in medical diagnoses by performing laboratory testing and analysis for hospitals and physicians. Their duties include lab sanitization to prepare for testing and collection, recording medical samples for testing, specimen preparation, blood drawing for donation and testing, and assisting physicians with sample collection as well as equipment handling in surgical rooms. They must also understand how to use complex and sensitive testing equipment such as cell counters, analyzers, microscopes, and centrifuges.

Customer program manager vs certified medical technician salary

Customer program managers and certified medical technicians have different pay scales, as shown below.

	Customer Program Manager	Certified Medical Technician
Average salary	$105,176	$38,859
Salary range	Between $76,000 And $145,000	Between $28,000 And $53,000
Highest paying City	Seattle, WA	Denton, TX
Highest paying state	Washington	Alaska
Best paying company	Meta	Favorite Healthcare Staffing
Best paying industry	Telecommunication	Health Care

Differences between customer program manager and certified medical technician education

There are a few differences between a customer program manager and a certified medical technician in terms of educational background:

	Customer Program Manager	Certified Medical Technician
Most common degree	Bachelor's Degree, 72%	Bachelor's Degree, 28%
Most common major	Business	Nursing
Most common college	University of Georgia	University of Connecticut

Customer program manager vs certified medical technician demographics

Here are the differences between customer program managers' and certified medical technicians' demographics:

	Customer Program Manager	Certified Medical Technician
Average age	39	44
Gender ratio	Male, 59.5% Female, 40.5%	Male, 20.4% Female, 79.6%
Race ratio	Black or African American, 3.0% Unknown, 5.3% Hispanic or Latino, 8.7% Asian, 8.2% White, 74.6% American Indian and Alaska Native, 0.2%	Black or African American, 15.9% Unknown, 5.0% Hispanic or Latino, 14.6% Asian, 10.0% White, 53.8% American Indian and Alaska Native, 0.8%
LGBT Percentage	10%	8%

Differences between customer program manager and certified medical technician duties and responsibilities

Customer program manager example responsibilities.

Manage low volume parts to PPAP requirements within on site manufacturing facility.
Assist in developing a custom MRP database to help manage the variety of documents.
Lead APQP launch teams and assist with engineering, quality, customer service, financial and manufacturing.
Manage source business through development and into production utilizing APQP process.
Manage the ERP implementation and integration with existing software for new corporate acquisitions.
Manage cross-functional teams including global communications, product/parts replacements, logistics and hardware fulfillment, warranty, and escalations.

Certified medical technician example responsibilities.

Maintain the cleanliness of storage areas, trays, centrifuges, refrigerators, freezers and work area.
Administer medications to patients according to their medication record as scheduled, as needed according to physician orders.
Perform laboratory test and procedures in areas including chemistry, hematology, urinalysis, coagulation, serology, and bacteriology.
Perform first aid and apply CPR when necessary.
Perform first aid or CPR during medical emergencies until paramedics arrive.
Assist the residents in their ADL needs and prepare their meals.

Customer program manager vs certified medical technician skills

Common customer program manager skills

Customer Service, 15%
Project Management, 12%
Program Management, 12%
CRM, 4%
Customer Feedback, 4%
Process Improvement, 4%

Common certified medical technician skills

Patients, 17%
Vital Signs, 12%
CPR, 8%
Administer Medications, 7%
Resident Care, 6%
HIPAA, 6%

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Customer Program Manager
Customer Program Manager vs Certified Medical Technician

Updated January 8, 2025

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