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The differences between customer program managers and development & program managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 8-10 years to become both a customer program manager and a development & program manager. Additionally, a customer program manager has an average salary of $105,176, which is higher than the $102,824 average annual salary of a development & program manager.
The top three skills for a customer program manager include customer service, project management and program management. The most important skills for a development & program manager are professional development, project management, and program management.
| Customer Program Manager | Development & Program Manager | |
| Yearly salary | $105,176 | $102,824 |
| Hourly rate | $50.57 | $49.43 |
| Growth rate | 10% | 10% |
| Number of jobs | 204,418 | 186,222 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 72% | Bachelor's Degree, 71% |
| Average age | 39 | 39 |
| Years of experience | 10 | 10 |
A customer program manager is responsible for maintaining healthy business relationships with clients and customers. Customer program managers supervise the overall project process of product management and ensure that the services strictly adhere to the customers' needs. A customer program manager identifies business opportunities by analyzing the current market trends to generate more resources for the business and increase revenues. They lead the program's concepts, manage the allocation of budget, and deliver high-quality outputs to the market.
The responsibilities of a development and program manager depend on one's place or industry of employment. Typically, they are in charge of overseeing the operations behind various projects and programs, ensuring everything is running smoothly and efficiently. They must also devise new strategies to improve workforce performance and services, identify new opportunities for profit growth, and determine the needs of clients. Furthermore, as a manager, it is essential to lead and encourage the team in the joint effort to reach goals, all while implementing the company's policies and regulations.
Customer program managers and development & program managers have different pay scales, as shown below.
| Customer Program Manager | Development & Program Manager | |
| Average salary | $105,176 | $102,824 |
| Salary range | Between $76,000 And $145,000 | Between $76,000 And $137,000 |
| Highest paying City | Seattle, WA | Menlo Park, CA |
| Highest paying state | Washington | California |
| Best paying company | Meta | Foundation Medicine |
| Best paying industry | Telecommunication | Technology |
There are a few differences between a customer program manager and a development & program manager in terms of educational background:
| Customer Program Manager | Development & Program Manager | |
| Most common degree | Bachelor's Degree, 72% | Bachelor's Degree, 71% |
| Most common major | Business | Business |
| Most common college | University of Georgia | University of Georgia |
Here are the differences between customer program managers' and development & program managers' demographics:
| Customer Program Manager | Development & Program Manager | |
| Average age | 39 | 39 |
| Gender ratio | Male, 59.5% Female, 40.5% | Male, 58.3% Female, 41.7% |
| Race ratio | Black or African American, 3.0% Unknown, 5.3% Hispanic or Latino, 8.7% Asian, 8.2% White, 74.6% American Indian and Alaska Native, 0.2% | Black or African American, 3.0% Unknown, 5.3% Hispanic or Latino, 8.7% Asian, 8.2% White, 74.6% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 10% | 10% |