Customer program manager vs engineering program manager

The differences between customer program managers and engineering program managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 8-10 years to become a customer program manager, becoming an engineering program manager takes usually requires More than 10 years. Additionally, an engineering program manager has an average salary of $122,604, which is higher than the $105,176 average annual salary of a customer program manager.

The top three skills for a customer program manager include customer service, project management and program management. The most important skills for an engineering program manager are project management, program management, and software development.

Customer program manager vs engineering program manager overview

	Customer Program Manager	Engineering Program Manager
Yearly salary	$105,176	$122,604
Hourly rate	$50.57	$58.94
Growth rate	10%	2%
Number of jobs	204,418	148,543
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 72%	Bachelor's Degree, 69%
Average age	39	48
Years of experience	10	-

What does a customer program manager do?

A customer program manager is responsible for maintaining healthy business relationships with clients and customers. Customer program managers supervise the overall project process of product management and ensure that the services strictly adhere to the customers' needs. A customer program manager identifies business opportunities by analyzing the current market trends to generate more resources for the business and increase revenues. They lead the program's concepts, manage the allocation of budget, and deliver high-quality outputs to the market.

What does an engineering program manager do?

As an engineering program manager in the world of technology, it is their main responsibility to lead the development of important modules of new technology such as display, camera, touch ID, etc. It is their job to ensure that modules are correctly built according to specifications and given timeline. They drive day-to-day engineering related activities at the vendor's factory to meet overall program ideas. They are knowledgeable of the hardware process development and other features like display or camera design.

Customer program manager vs engineering program manager salary

Customer program managers and engineering program managers have different pay scales, as shown below.

	Customer Program Manager	Engineering Program Manager
Average salary	$105,176	$122,604
Salary range	Between $76,000 And $145,000	Between $95,000 And $157,000
Highest paying City	Seattle, WA	San Francisco, CA
Highest paying state	Washington	California
Best paying company	Meta	Meta
Best paying industry	Telecommunication	Technology

Differences between customer program manager and engineering program manager education

There are a few differences between a customer program manager and an engineering program manager in terms of educational background:

	Customer Program Manager	Engineering Program Manager
Most common degree	Bachelor's Degree, 72%	Bachelor's Degree, 69%
Most common major	Business	Mechanical Engineering
Most common college	University of Georgia	University of Michigan - Ann Arbor

Customer program manager vs engineering program manager demographics

Here are the differences between customer program managers' and engineering program managers' demographics:

	Customer Program Manager	Engineering Program Manager
Average age	39	48
Gender ratio	Male, 59.5% Female, 40.5%	Male, 83.5% Female, 16.5%
Race ratio	Black or African American, 3.0% Unknown, 5.3% Hispanic or Latino, 8.7% Asian, 8.2% White, 74.6% American Indian and Alaska Native, 0.2%	Black or African American, 3.0% Unknown, 4.6% Hispanic or Latino, 8.7% Asian, 14.0% White, 69.5% American Indian and Alaska Native, 0.2%
LGBT Percentage	10%	9%

Differences between customer program manager and engineering program manager duties and responsibilities

Customer program manager example responsibilities.

Manage low volume parts to PPAP requirements within on site manufacturing facility.
Assist in developing a custom MRP database to help manage the variety of documents.
Lead APQP launch teams and assist with engineering, quality, customer service, financial and manufacturing.
Manage source business through development and into production utilizing APQP process.
Manage the ERP implementation and integration with existing software for new corporate acquisitions.
Manage cross-functional teams including global communications, product/parts replacements, logistics and hardware fulfillment, warranty, and escalations.

Engineering program manager example responsibilities.

Manage & assist component qualification through PPAP approval process.
Manage prototyping, optics, and tooling for Harley-Davidson aftermarket turn signal and brake lenses.
Manage several projects simultaneously, with excellent track record for ensuring team on-time IP delivery.
Manage committees and task forces ensuring synchronization of CNC training and skills need to promote successful CNC careers.
Work closely with PMO to understand product portfolio needs and manage internal and external resources to meet those goals.
Lead IPT meetings to provide status, address programmatic and customer concerns, assign priorities, assess risk and identifyopportunities.

Customer program manager vs engineering program manager skills

Common customer program manager skills

Customer Service, 15%
Project Management, 12%
Program Management, 12%
CRM, 4%
Customer Feedback, 4%
Process Improvement, 4%

Common engineering program manager skills

Project Management, 15%
Program Management, 14%
Software Development, 6%
Scrum, 4%
Risk Management, 3%
Continuous Improvement, 3%

Customer Program Manager vs. similar jobs

Customer Program Manager related careers

Customer Program Manager related jobs

What similar roles do

Zippia Careers
Executive Management Industry
Customer Program Manager
Customer Program Manager vs Engineering Program Manager

Updated January 8, 2025

Browse executive management jobs