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The differences between customer program managers and media managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 8-10 years to become both a customer program manager and a media manager. Additionally, a customer program manager has an average salary of $105,176, which is higher than the $96,475 average annual salary of a media manager.
The top three skills for a customer program manager include customer service, project management and program management. The most important skills for a media manager are digital marketing, kpis, and media planning.
| Customer Program Manager | Media Manager | |
| Yearly salary | $105,176 | $96,475 |
| Hourly rate | $50.57 | $46.38 |
| Growth rate | 10% | 10% |
| Number of jobs | 204,418 | 110,888 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 72% | Bachelor's Degree, 81% |
| Average age | 39 | 39 |
| Years of experience | 10 | 10 |
A customer program manager is responsible for maintaining healthy business relationships with clients and customers. Customer program managers supervise the overall project process of product management and ensure that the services strictly adhere to the customers' needs. A customer program manager identifies business opportunities by analyzing the current market trends to generate more resources for the business and increase revenues. They lead the program's concepts, manage the allocation of budget, and deliver high-quality outputs to the market.
Media managers oversee the department that works on the different communication needs of the company. They execute the communications strategies of the company. They are expected to be updated with the current trends on media platforms. They should also be very familiar with the company and are attuned to the company's brand and image so that they can create relevant communications campaigns. Media managers oversee content creation on different media platforms. They manage the research related to the content they are working on. They develop materials and ensure that these materials are engaging and relatable to the target audience.
Customer program managers and media managers have different pay scales, as shown below.
| Customer Program Manager | Media Manager | |
| Average salary | $105,176 | $96,475 |
| Salary range | Between $76,000 And $145,000 | Between $66,000 And $140,000 |
| Highest paying City | Seattle, WA | San Francisco, CA |
| Highest paying state | Washington | Pennsylvania |
| Best paying company | Meta | Meta |
| Best paying industry | Telecommunication | Automotive |
There are a few differences between a customer program manager and a media manager in terms of educational background:
| Customer Program Manager | Media Manager | |
| Most common degree | Bachelor's Degree, 72% | Bachelor's Degree, 81% |
| Most common major | Business | Communication |
| Most common college | University of Georgia | University of Georgia |
Here are the differences between customer program managers' and media managers' demographics:
| Customer Program Manager | Media Manager | |
| Average age | 39 | 39 |
| Gender ratio | Male, 59.5% Female, 40.5% | Male, 51.7% Female, 48.3% |
| Race ratio | Black or African American, 3.0% Unknown, 5.3% Hispanic or Latino, 8.7% Asian, 8.2% White, 74.6% American Indian and Alaska Native, 0.2% | Black or African American, 3.0% Unknown, 5.3% Hispanic or Latino, 8.7% Asian, 8.2% White, 74.6% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 10% | 10% |