Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
The differences between customer program managers and revenue managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 8-10 years to become both a customer program manager and a revenue manager. Additionally, a customer program manager has an average salary of $105,176, which is higher than the $86,270 average annual salary of a revenue manager.
The top three skills for a customer program manager include customer service, project management and program management. The most important skills for a revenue manager are revenue cycle, reservations, and customer service.
| Customer Program Manager | Revenue Manager | |
| Yearly salary | $105,176 | $86,270 |
| Hourly rate | $50.57 | $41.48 |
| Growth rate | 10% | 10% |
| Number of jobs | 204,418 | 110,405 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 72% | Bachelor's Degree, 63% |
| Average age | 39 | 39 |
| Years of experience | 10 | 10 |
A customer program manager is responsible for maintaining healthy business relationships with clients and customers. Customer program managers supervise the overall project process of product management and ensure that the services strictly adhere to the customers' needs. A customer program manager identifies business opportunities by analyzing the current market trends to generate more resources for the business and increase revenues. They lead the program's concepts, manage the allocation of budget, and deliver high-quality outputs to the market.
A revenue manager is responsible for conducting price analysis and revenue strategies to support business development and improve marketing techniques. Revenue managers research on the current market trends, evaluate statistical data of resources, maintain reasonable rates, and match the competitiveness of other hotel industries. They also work closely with the marketing and public relations team on releasing press releases, managing media appearance, and publishing content on the digital platform. A revenue manager must have excellent communication and organizational skills, tracking business and financial transactions, and coordinating with potential clients for partnerships.
Customer program managers and revenue managers have different pay scales, as shown below.
| Customer Program Manager | Revenue Manager | |
| Average salary | $105,176 | $86,270 |
| Salary range | Between $76,000 And $145,000 | Between $59,000 And $124,000 |
| Highest paying City | Seattle, WA | Novato, CA |
| Highest paying state | Washington | California |
| Best paying company | Meta | Meta |
| Best paying industry | Telecommunication | Technology |
There are a few differences between a customer program manager and a revenue manager in terms of educational background:
| Customer Program Manager | Revenue Manager | |
| Most common degree | Bachelor's Degree, 72% | Bachelor's Degree, 63% |
| Most common major | Business | Business |
| Most common college | University of Georgia | University of Georgia |
Here are the differences between customer program managers' and revenue managers' demographics:
| Customer Program Manager | Revenue Manager | |
| Average age | 39 | 39 |
| Gender ratio | Male, 59.5% Female, 40.5% | Male, 41.6% Female, 58.4% |
| Race ratio | Black or African American, 3.0% Unknown, 5.3% Hispanic or Latino, 8.7% Asian, 8.2% White, 74.6% American Indian and Alaska Native, 0.2% | Black or African American, 3.0% Unknown, 5.3% Hispanic or Latino, 8.7% Asian, 8.2% White, 74.6% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 10% | 10% |