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Customer program manager vs web manager

The differences between customer program managers and web managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 8-10 years to become both a customer program manager and a web manager. Additionally, a customer program manager has an average salary of $105,176, which is higher than the $82,696 average annual salary of a web manager.

The top three skills for a customer program manager include customer service, project management and program management. The most important skills for a web manager are digital marketing, wordpress, and html css.

Customer program manager vs web manager overview

Customer Program ManagerWeb Manager
Yearly salary$105,176$82,696
Hourly rate$50.57$39.76
Growth rate10%10%
Number of jobs204,418107,495
Job satisfaction--
Most common degreeBachelor's Degree, 72%Bachelor's Degree, 73%
Average age3939
Years of experience1010

What does a customer program manager do?

A customer program manager is responsible for maintaining healthy business relationships with clients and customers. Customer program managers supervise the overall project process of product management and ensure that the services strictly adhere to the customers' needs. A customer program manager identifies business opportunities by analyzing the current market trends to generate more resources for the business and increase revenues. They lead the program's concepts, manage the allocation of budget, and deliver high-quality outputs to the market.

What does a web manager do?

Web Managers are responsible for managing websites for organizations. Their duties include managing website upgrades, testing for website performance, implement a strategy to increase web traffic and subscribers, troubleshooting website issues, and responding to security breaches. They create content audits as well as ensuring the website has brand strategy alignment. A Web Manager ensures website compliance with all regulations and keeps abreast of the best practice of the industry. They must possess good problem-solving skills and knowledge in search engine optimization.

Customer program manager vs web manager salary

Customer program managers and web managers have different pay scales, as shown below.

Customer Program ManagerWeb Manager
Average salary$105,176$82,696
Salary rangeBetween $76,000 And $145,000Between $54,000 And $125,000
Highest paying CitySeattle, WASan Jose, CA
Highest paying stateWashingtonHawaii
Best paying companyMetaMeta
Best paying industryTelecommunication-

Differences between customer program manager and web manager education

There are a few differences between a customer program manager and a web manager in terms of educational background:

Customer Program ManagerWeb Manager
Most common degreeBachelor's Degree, 72%Bachelor's Degree, 73%
Most common majorBusinessBusiness
Most common collegeUniversity of GeorgiaUniversity of Georgia

Customer program manager vs web manager demographics

Here are the differences between customer program managers' and web managers' demographics:

Customer Program ManagerWeb Manager
Average age3939
Gender ratioMale, 59.5% Female, 40.5%Male, 56.4% Female, 43.6%
Race ratioBlack or African American, 3.0% Unknown, 5.3% Hispanic or Latino, 8.7% Asian, 8.2% White, 74.6% American Indian and Alaska Native, 0.2%Black or African American, 3.0% Unknown, 5.3% Hispanic or Latino, 8.7% Asian, 8.2% White, 74.6% American Indian and Alaska Native, 0.2%
LGBT Percentage10%10%

Differences between customer program manager and web manager duties and responsibilities

Customer program manager example responsibilities.

  • Manage low volume parts to PPAP requirements within on site manufacturing facility.
  • Assist in developing a custom MRP database to help manage the variety of documents.
  • Lead APQP launch teams and assist with engineering, quality, customer service, financial and manufacturing.
  • Manage source business through development and into production utilizing APQP process.
  • Manage the ERP implementation and integration with existing software for new corporate acquisitions.
  • Manage cross-functional teams including global communications, product/parts replacements, logistics and hardware fulfillment, warranty, and escalations.
  • Show more

Web manager example responsibilities.

  • Plan workflow and train catalog editors to manage XML.
  • Utilize 3scale tool to manage the API accessibility for external users.
  • Manage UI flow, technical standards, development and maintenance for these tools.
  • Manage the QA process from the business side to ensure that the proper test plans are executed.
  • Manage site content including a graphic image library and product catalog using various tools including HTML and content management software.
  • Design and manage daily and monthly e-newsletters publish in XML and deliver to subscribers via e-mail in ASCII and HTML formats.
  • Show more

Customer program manager vs web manager skills

Common customer program manager skills
  • Customer Service, 15%
  • Project Management, 12%
  • Program Management, 12%
  • CRM, 4%
  • Customer Feedback, 4%
  • Process Improvement, 4%
Common web manager skills
  • Digital Marketing, 9%
  • WordPress, 9%
  • Html Css, 7%
  • B Testing, 6%
  • Google Analytics, 5%
  • HTML, 4%

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