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Customer service advocate jobs in Sioux Falls, SD - 157 jobs

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  • Customer Service & Food Production

    Dee Jay's QSR Inc.-KFC

    Customer service advocate job in Sioux Falls, SD

    Job Description KFC Team Member (Customer Service & Food Production) Build a strong Foundation both professionally and personally with a career at KFC! We're looking for people who love serving customers, have experience in the restaurant industry and who want to be a part of the largest restaurant company in the world! If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the following: A commitment to promote from within Training and mentorship programs Scholarship opportunities Reward and recognition culture Competitive Pay Flexible schedules- day, night and evening shifts Employee meal discount program Career advancement and professional development opportunities Medical benefits Health and Wellness programs PERKS! Discounts on various offers Next Day pay available KFC Foundation Programs include FREE college tuition at WGU, $1 per $1 Savings Match Program, Hardship Assistance Program plus more! The responsibilities of the team member will include: Interaction with customers: receiving orders, processing sales and monies and managing customer issues. Preparation of products. Maintaining quality of product. Monitoring all service equipment. Uncompromising standards in maintaining a clean and safe work environment (per Labor Board and OSHA regulations and Company standards), Unloading, stocking and maintaining required inventory level. Champions recognition and motivation efforts Requirements: The ideal candidates must want to have fun serving great food to our customers! Must be at least 16 years of age Accessibility to dependable and reliable transportation Excellent communication skills, management/leadership and organizational skills. Physical dexterity required (the ability to move up to 50 lbs. from one area to another). Attendance and Punctuality a must Operating of cash register as needed and making change for other cashiers. Basic Math skills Complete training certification Enthusiasm and willingness to learn Team player Commitment to customer satisfaction Strong work ethic
    $33k-56k yearly est. 26d ago
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  • Customer Success Representative - Sioux Falls, SD or Des Moines, IA

    Terraclear 4.0company rating

    Customer service advocate job in Sioux Falls, SD

    TerraClear applies artificial intelligence, robotics, and world-class mechanical design to solve some of the most data deficient and labor intensive jobs on the farm. These technologies are rapidly transforming agricultural intelligence, allowing farmers to make faster and more informed decisions that translate into highly precise actions and more productive farms. Our first application solved one of the most disliked tasks on the farm: clearing rocks. The annual emergence of news rocks impacts nearly half of farms in North America, slowing farming, damaging equipment, and causing downtime during seeding and harvesting. Solving this problem frees farmers to focus on higher-value tasks and brings their operations into a new era of farming. Leveraging our commercial success in rocks, we are now expanding our core technologies to new farm applications including the precise management of weeds, pests, disease and overall plant health. Our team is tight-knit and believes in the power of teamwork. We value learning directly from the farmers we serve, getting our hands dirty, and tackling tough challenges together. You will thrive at TerraClear with a positive attitude, a collaborative mindset, a healthy dose of grit and a passion for solving real-world problems. We are looking for a Customer Success Representative who will play a critical role in ensuring TerraClear customers are highly satisfied, contributing to the retention and growth of our customer base. In this role, you will: Develop a deep understanding of our products and services to effectively educate and support customers. Serve as the main point of contact for customers, addressing their needs and resolving issues promptly. Help customers achieve their desired outcomes by providing strategic advice and support to growers, field sales, inside sales and referral partners. Own all post-sale customer engagement activity including on-boarding, product and usage training, and regular monitoring of map and service delivery. Own ongoing customer engagement, satisfaction, retention, and expansion through upsell and cross-sell opportunities. Conduct regular check-ins and business reviews to assess customer satisfaction and identify opportunities for improvement. Act as a liaison between customers and internal teams (e.g., sales and marketing, product development, engineering, and finance) to ensure customer feedback is communicated and addressed. Create and manage a customer health monitoring system including; touch activity, satisfaction, and loyalty scores. What we're looking for: Qualifications and Experience: 2-3 years of proven success in a customer service oriented role responsible for driving retention and growth of assigned customer base 2-3 years with farming and farm practices 2-3 years using CRM software and customer success tools used at TerraClear or similar (e.g., Hubspot, Google Suite) Strong analytical skills with the ability to create and interpret customer data and metrics Strong interpersonal and communication skills with the ability to build relationships and influence stakeholders Independent self-starter with the ability to generate and maintain high levels of activity focused on growing customer base, retaining and upselling current customers Excellent problem-solving skills and a proactive approach to addressing customer issues Ability to manage multiple customers and projects and priorities. Desired Familiarity and comfort discussing technology (AI, software, automation) TerraClears' base salary pay range: $65-75k USD We offer competitive compensation and benefits to our full-time regular employees, including: Pre-IPO stock options (tax-advantaged ISOs) Competitive base salary Medical, dental, and vision insurance - 100% of premiums paid for employees and 85% of premiums paid for dependents Generous paid time off and holidays 401(k) Plan An inclusive and tight company culture that is mission driven If you're excited about TerraClear, fit the above qualifications and are passionate about solving hard problems, please apply now! TerraClear is an Equal Opportunity Employer committed to fostering an inclusive culture with extraordinary employees. We provide employment opportunities without regard to any legally protected status. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.
    $65k-75k yearly Auto-Apply 8d ago
  • Customer Service Representative I

    The Goal Family of Companies 4.3company rating

    Customer service advocate job in Sioux Falls, SD

    Job DescriptionDescription: Bring Your Service. Bring Your Accuracy. Bring Your Customer Care. At Goal Solutions, we're on a mission to transform the consumer finance industry with data, technology, and a talented team. Our company is growing fast - and so is our need for customer-focused professionals who deliver accurate, compliant, and empathetic borrower support. Customer Operations at Goal: How This Role Fits In Our Customer Operations team is a core part of how Goal delivers exceptional borrower experiences while maintaining strong compliance and operational standards. We partner closely with servicing, compliance, and operations teams to ensure borrowers receive clear information, timely support, and consistent service. As a Customer Service Representative I, you play a critical role by serving as a primary point of contact for borrowers and supporting the integrity of our servicing operations. What You'll Do You will support borrowers through inbound and outbound communication, serving as a trusted resource while ensuring all interactions, documentation, and follow-up align with regulatory requirements and internal procedures. Impact You'll Make in This Role Consistent, professional borrower support across phone, email, and written correspondence First-touch resolution of borrower questions whenever possible Accurate and timely documentation of customer interactions and account activity Strong compliance alignment through adherence to procedures and guidelines Positive borrower relationships built on clarity, empathy, and trust Key Role Responsibilities Answer inbound calls from borrowers regarding consumer loan servicing Make outbound calls to return voicemails, provide account updates, and discuss repayment options Respond to borrower emails and written correspondence in a timely and professional manner Record and track customer interactions and activities in the system of record Perform administrative functions including document tracking, payment recording, legal tracking, and ad-hoc projects Follow standard operating procedures to meet or exceed documented service level goals Maintain a high degree of awareness around information security and data privacy Adhere to all compliance, regulatory, and operational guidelines What You Bring Experience in a customer service or customer-facing role Strong written and verbal communication skills High attention to detail and ability to follow documented procedures Ability to manage multiple tasks, prioritize effectively, and meet service level goals Proficiency in Microsoft Outlook, Word, and Excel Why You'll Love Working Here People stay at Goal Solutions because they can grow, innovate, and make meaningful impact. We take care of our people so they can take care of our customers. Benefits Include Competitive salary 401(k) with 4% company match Medical, dental, and vision Annual HSA contribution Life insurance, disability, and critical illness coverage Birthday holiday Two Community Days Free snacks and beverages in the office Paid Parental Leave Generous PTO Tuition reimbursement Wellness funds, community funds, and more About Goal Solutions Goal Solutions (“Goal”) provides innovative loan servicing, asset management, collections oversight, treasury services, and analytics for clients across solar, home improvement, personal loans, and student finance markets. We work with hedge funds, traditional banks, ABS investors, insurance companies, and universities, with over $30B in assets under management through Goal and our subsidiaries: GSS Data Services, Launch Servicing, and Turnstile Capital Management. Headquartered in San Diego, Goal has been named a Best Place to Work by the San Diego Business Journal every year since 2015. Requirements: Minimum Qualifications 2+ years of customer service experience in a call center, retail, or customer-facing role Proficiency in Microsoft Outlook, Word, and Excel Experience managing workflows and multiple tasks simultaneously Ability to follow documented Best Practices and Standard Operating Procedures Clear, concise, and professional communication skills Preferred Experience Experience in consumer finance, loan servicing, or student lending Experience working in regulated or compliance-driven environments Knowledge, Skills & Abilities Strong attention to detail and accuracy Customer-first mindset with a problem-solving approach Ability to remain professional and empathetic in high-volume environments Strong organizational and time-management skills Ability to operate independently while collaborating with a team
    $30k-36k yearly est. 13d ago
  • Customer Service

    Home Warranty of The Midwest Inc.

    Customer service advocate job in Sioux Falls, SD

    Job DescriptionDescription: Home Warranty of the Midwest, Inc. is currently taking applications for a reliable individual to work on our claims team in our Sioux Falls, SD OR Rock Rapids, IA location. The ideal candidate would have strong communication skills as well as computer skills and customer service experience. This opportunity has a variety of job duties, a casual work environment and great benefits with a progressive, fast-growing company. Responsibilities Investigate the nature of the incident being claimed Evaluate inspection reports, photos, previous service invoices Enter data detailing the events and damage related to the incident Review the claim-holder's warranty in order to determine what should be covered Coordinate the services of mechanics to ensure the item is repaired Negotiate claim settlements with claimants Requirements: Qualifications 2+ years prior experience in a similar role or call center experience is strongly preferred Willingness to accept new challenges Superior communication skills Analytical thinking skills A strong attention to detail Skill and experience with negotiations Ability to handle conflict Sound computer skills or the ability to quickly learn new software A strong work ethic and time management skills Basic knowledge of HVAC, plumbing and/or electrical systems preferred Bilingual (Spanish/English) preferred
    $27k-33k yearly est. 23d ago
  • Customer Service - Ag Support

    Sioux Nation Ag Center

    Customer service advocate job in Sioux Falls, SD

    General Description: This person will be part of a small team of Ag sales staff providing customer service at the front counter and over the phone during business hours. Applicants should be personable and have the ability to prioritize customer service. Experience in the animal health industry with products, feed, nutrition and procedures, particularly with cattle, is preferred. In addition, ideal candidates will be proficient with computers and various technologies or be willing and able to learn. General knowledge of the industry and locations a plus. Responsibilities: Answer customer questions regarding products and services provided by Sioux Nation Pull and pack customer orders, including feed orders if applicable Inventory counting and management of expired inventory Assisting Field Marketers with inventory questions Maintaining customer records for order processing and account management Partnering with Inside Sales and Warehouse team on shipping and receiving needs Working alongside sales, vendors and marketing to upsell or cross sell products Communicate effectively with locations and management about inventory needs Other duties as assigned Requirements: Previous experience in the animal health industry preferred, but not required. Must have basic office and customer service skills Willing to follow direction and be part of a team May be required to pass pre-employment physical as position requires bending, stooping, standing for hours, pulling and lifting up to 50lbs. List not all inclusive. We want you to join us in our mission to help livestock producers reach their full potential and achieve success in their operations. Together, we can make a meaningful impact and help create a more sustainable and profitable future for the livestock industry.
    $28k-36k yearly est. 60d+ ago
  • Bilingual Customer Care Specialist

    Bluepeak

    Customer service advocate job in Sioux Falls, SD

    **"We Push the Boundaries of Possibilities for our Communities** **."** **Overview of the Position Responsibilities** : The Customer Care Specialist will take all inbound service calls specializing in billing and technical support. This critical role will own the customer interaction to service completion as the primary customer support role for Bluepeak. If this sounds exciting, please read on. Be part of our innovation- building and delivering a fiber-rich internet connection to people's doorsteps. **What You Will Do:** + Support billing calls by processing payments; accurately educating customers on their billing cycle, payment due dates and impact of non-pay status; accurately educating the customer on general charges to their account based on package and prorations when changes are made to the package. + Proactively review the customer's account and educate the customer on additional service options. + Support all Bluepeak video, phone, and internet products with basic and advanced troubleshooting to resolve customer issues. + Escalate any customer issues that may be indicative of larger network issues. + All other related duties as assigned. **What You Will Need:** + At least one year of customer service experience required, with prior call center experience a plus. + Highschool diploma or GED required. + Define problems, collect data, establish facts, and solve practical issues. + Ability to effectively communicate complex technical support and billing information to customers. + Read and interpret documents, such as safety rules, product information and training materials. + Excellent written and verbal communications skills including active listening skills and telephone etiquette are required. + Good analytical and problem-solving skills. + Great organizational and interpersonal skills. + Ability to maintain professionalism in challenging and/or changing situations. + Must be able to pass a background and drug test prior to employment. **Why Work at Bluepeak?** + Competitive Compensation + Annual Bonus Eligibility + Comprehensive Benefits Package, Including Medical, Dental, Vision, Life, and 401(k) + Generous Vacation and Paid Sick Time + Paid Holidays and Personal Days + Professional Development With an Emphasis on Internal Promotion + Employee Discounts on Bluepeak Services, Including Internet + Progressive and inclusive work culture in which our team has the flexibility, support, and resources to be successful in their careers! **About Us** We believe that the size of the city shouldn't determine the quality of the technology. That's why we are building for you: Faster, more reliable, and without the things that get in the way of great service-like red tape, hidden fees, and slow response times. And with up to 5 gigabits of speed for residential customers and 10 gigabits for businesses, we are whole new ballgame- from internet to TV, to connecting every device in your home, to powering your business, we're not only providing the best fiber connections in your community, but we're also meeting the growing needs for how you live. Bluepeak provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
    $33k-40k yearly est. 17d ago
  • Customer Service Advisor - Migrant Help

    Maximus 4.3company rating

    Customer service advocate job in Sioux Falls, SD

    Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered. This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance. 12pm - 8pm 1pm - 9pm 2pm - 10pm. Start date: Monday 19th January 2026. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives. 1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3. Meet customer service standards and performance goals. 4. Respond to difficult and sensitive cases with empathy, patience, and resilience. 5. Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues proactively, calmly, and professionally. 7. Offer guidance, tailored recommendations, and signposting to Service Users. 8. Follow established processes and adjust to evolving procedures. 9. Manage confidential information with strict adherence to data protection standards. 10. Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,185.00 Maximum Salary £ 25,185.00
    $27k-31k yearly est. 8d ago
  • Custom Cabinet Sales Rep.

    Kitchen Refresh

    Customer service advocate job in Sioux Falls, SD

    We are seeking a custom cabinet sales representative to become a Kitchen Refresh franchisee focusing on a kitchen remodeling alternative to painting or full replacement of kitchen cabinets. The franchisee owner-operator would be responsible for a territory in the Sioux Falls area. Job Requirements: Conduct prompt and professional communication with leads and clients Perform in-home, design studio, and virtual consultations Deliver estimate at time of consultation using Quickbooks Able to convey kitchen remodel expertise, handle objections, and ask for order at time of consultation Identify and create working relationships with a finish carpenter and painter Coordinate with finish carpenter contractor for cabinet door and drawer front measuring for product orders, as well as door and drawer front, drawer box, cabinet box, crown moulding, and related installations and work Coordinate with painter for painting of only the cabinet boxes Follow proven marketing, sales, and installation processes Must have a valid driver's license Must be able to communicate effectively in English As a Kitchen Refresh franchisee, you would be buying into the Kitchen Refresh kitchen remodeling system and would be responsible for serving and maintaining a defined territory. Kitchen Refresh franchises are independently owned and operated. The hourly wage range is an estimate based on profit rates of product sales relative to time spent on business. Actual pay rate may be more or less depending on how closely you follow the systems and other factors. Franchisees can also earn additional profits on upsell and cross sale opportunities. Full-time Monday to Friday Driver's License (Required)
    $34k-46k yearly est. 60d+ ago
  • Captain - Customer Service

    Daveandbusters

    Customer service advocate job in Sioux Falls, SD

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our Captain position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Captain's position requires a strong communicator who will guide our Guests through their Midway, retail, game rental and dining experiences. Our Captains also act as an initial point of contact in the enforcement of house policies and maintaining the safety and security of the unit. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Acts as an initial point of contact in matters concerning safety and security in all areas: front door, Viewpoints, Midway, bar areas, kitchen and back of house areas, dining areas, private event rooms and restrooms. Acts as ambassador to the building, assisting Guests with all requests and answers questions as needed. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members and Managers. Competently diffuses difficult Guest situations while protecting the integrity and safety of our staff, building and house policies. Assists with the maintenance and upkeep of the Viewpoint and Midway areas. Assists in the cleanliness and organization of the rental equipment. Ensures all billiard supplies are stocked, properly cleaned and maintained to maximize costs and decrease loss. Checks for restocking of necessary supplies. Brings all areas up to standard. Assists in the rental of Billiards and Shuffleboards, maintaining and resetting the area after each use. Assists with the set up and break down of special events functions as directed by management. Provides game assistance by promptly notifying Support Technicians or Management as needed. Assists and directs Guests to Kiosk areas and answer questions as needed. Ensures that our Guests adhere to house policies as outlined and informs management of any issues. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Assists other Team Members as needed or as business dictates. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Is dressed in accordance with dress guidelines, looking neat, clean and professional at all times. Must demonstrate ability to read and communicate in English. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team member will regularly be required to: Work days, nights, and/or weekends as required. Work in environments with both hot and cold temperatures such as freezers and around cooking equipment. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, stoop, mop, sweep and wipe frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $11.2 - $13 per hour Salary Range: 11.2 - 13 We are an equal opportunity employer and participate in E-Verify in states where required.
    $11.2-13 hourly Auto-Apply 60d+ ago
  • Customer Service

    Careers Unlimited

    Customer service advocate job in Sioux Falls, SD

    Job Description Perform duties that may include a combination of answering telephones, order entry, quoting, or handling product questions. Interact with customers over the phone and email to provide information in response to inquiries about products and services and to handle and resolve questions. ESSENTIAL FUNCTIONS: Prepare orders obtained and submit orders for processing. Confer with customers by telephone or email to provide information about products or services, pricing, availability, credit terms, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Resolve customers' service or billing questions by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Complete customer onboarding in Business Central. Communicate with customers, employees, and visitors to answer questions, explain information, take orders, and/or address complaints. Quoting SKILLS: Active Listening-Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking-Talking to others to convey information effectively. Service Orientation-Actively looking for ways to help people. Persuasion-Persuading others to change their minds or behavior. Critical Thinking-Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. Physical Requirements- Extended sitting or standing. Some pushing, pulling, bending and twisting. Ability to lift up to 50lbs. KNOWLEDGE, EXPERIENCE AND EDUCATION: Associates degree preferred - High school diploma (or GED or high school equivalence certificate). Knowledge of principles and processes for providing customer and personal services. This includes external and internal customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Knowledge of administrative and clerical procedures and systems, such as Microsoft Office and Business Central, and other office procedures and terminology. #hc157582
    $24k-31k yearly est. 3d ago
  • Customer Service Associate

    Savers | Value Village

    Customer service advocate job in Sioux Falls, SD

    Job Title: Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com. Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia. Summary & Positions: At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: + The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute. + To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities. + An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members. What you get: Comprehensive onboarding and training from day one. In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings. Benefits offerings including: + Bundled health plans such as medical, Rx, dental and vision + Company-paid life insurance for extra protection and peace of mind + Programs to stop smoking, diabetes management coaching, and on demand care options. + A 401k plan with generous company matching contributions to assist you in saving for a secure financial future. + Paid time off from work for leisure or other hobbies. + A range of mental health services to assist you in managing daily life. Savers is an E-Verify employer 4008 S Shirley Ave, Sioux Falls, SD 57106
    $22k-30k yearly est. 60d+ ago
  • Customer Service Associate

    CK Hutchison Holdings Limited

    Customer service advocate job in Sioux Falls, SD

    Share: share to e-mail Job Title: Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com. Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia. Summary & Positions: At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: * The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute. * To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities. * An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members. What you get: Comprehensive onboarding and training from day one. In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings. Benefits offerings including: * Bundled health plans such as medical, Rx, dental and vision * Company-paid life insurance for extra protection and peace of mind * Programs to stop smoking, diabetes management coaching, and on demand care options. * A 401k plan with generous company matching contributions to assist you in saving for a secure financial future. * Paid time off from work for leisure or other hobbies. * A range of mental health services to assist you in managing daily life. Savers is an E-Verify employer 4008 S Shirley Ave, Sioux Falls, SD 57106 Share: share to e-mail
    $22k-30k yearly est. 12d ago
  • Customer Service Representative and Order Processing

    Roto Mold 4.6company rating

    Customer service advocate job in Tea, SD

    Looking to join a thriving manufacturing team in the production of quality plastic parts? Well look no further because Roto Mold has an opening in the Customer Service and Order processing department. We are looking for a detailed oriented individual to join our growing team and would love to have a motivated individual come grow with us. Customer Service Representatives/Ordering Processing must ensure that customer orders and issues are resolved promptly and appropriately. This position is in Tea, SD. Customer Service/Order Processing Responsibilities and Duties Respond to customer service requests via phone, email, and chat. Complete phone and walk-in sales orders. Provide accurate product information to customers. Qualifications and Skills Prior order entry/customer service experience. Phone skills required. Typing skills required, minimum 35/min. Attention to details. Ability to prioritize workload/Sense of urgency. Intermediate understanding of Excel and Word. Effective written and verbal communication skills. Online portal experience is a plus. Teamwork: Must be able to work well with others/good team player. Full Time hours between 8am - 5pm with flexibility. $19/hour with possibility of increase depending on experience. Retention bonuses as applicable.
    $19 hourly 60d+ ago
  • Customer Service Representative

    Twin City Fan Companies 4.2company rating

    Customer service advocate job in Elkton, SD

    KEY RESPONSIBILITIES: * Assist TCF outside sales representatives via phone and Jira tickets with scheduling, status updates, drawing status, expedite requests, shipping information, tracking, delivery, billing, freight issues or shortages, etc. * Work with operations and internal sales on order and shipping expedite requests from outside sales reps and customers. * Provide bill of lading (BOL), packing slips, delivery receipts, balance reports, commercial invoices and customs documents as requested by outside sales reps, customers or freight carriers. * Follow up with purchasing on purchase requisitions (PO) for drop ship orders. This includes order status and tracking. * With assistance, provide specs and cut sheets for purchased parts to customers * Work with Representatives to manage damaged or late Customer Supplied Parts * Process basic no charge warranty issues or sales concessions for replacement components or products that are missing or wrong. (customer complaint process) * With guidance, issue return material authorizations (RMA) for wrong parts, returns, rework, and freight claims * Work with outside sales reps, customers, logistics department, manufacturing and freight carriers on lost, mixed up, freight damaged shipments to foster a positive customer experience * Develop a strong understanding of TCFC products * Collaborate with Sales Coordinators and sales teams to ensure the customer's needs are met * Live, Act, and Behave by TCF Core Values * All other duties as assigned. Qualifications: * Associates degree preferred or related experience. * 1+ years of relevant experience in customer service * Proficient computer skills, especially Microsoft Office applications * Ability to learn software systems, sales processes, and product line * Ability to manage multiple tasks simultaneousl * Excellent organizational skills and attention to detail. * A resourceful, driven and resilient approach. * Ability to thrive in a fast-paced environment. * Excellent written and verbal communication skills * Possess the capability to engage with customers, co-workers, and vendors in a respectful manner. PHYSICAL DEMANDS/WORKING CONDITIONS: * Standard office environment * Ability to occasionally lift up to 20 pounds * Ability to occasionally climb, balance, stoop, kneel, reach * Ability to work extended hours As a Customer Service Representative you will be offered pay of $18.00-$21.00 dependent on experience. You will also be eligible for an annual discretionary bonus tied to overall performance of the organization. At Twin City Fan we want our employees to achieve their personal best and strive to offer programs that support our employees and their families. We offer a full benefits package including medical, dental, vision, life insurance, 401K plan with employer match, as well as short/long term disability. Employees also have access to benefits such as employee assistance programs, education reimbursement, paid vacation, holiday pay, and volunteer time. Other exciting benefits TCF offers include a homeownership savings program, pet insurance, and more!
    $31k-37k yearly est. 9d ago
  • Account Servicing Specialist

    Vervent

    Customer service advocate job in Sioux Falls, SD

    Full-time Description Our ideal candidate is someone who is excited to become a part of an awesome, fast-growing team and must display these three top (required) skills: 1. Time management skills 2. Ability to think critically 3. Written communication skills 4. Ability to multi-task General Position Summary The Account Servicing Specialist is responsible for fulfilling Client and customer requests in a timely, accurate manner. This would include sending electronic correspondence in reply to requests regarding status of account, delinquent accounts, updating information, processing credit or debits as required or unsatisfactory services. The hours of the position are between 7:00am and 5:00pm Monday through Friday. Perks • Medical, FSA & HSA, Dental, Vision + More! • 401k - 100% vested once you start contributing. Generous company match! • Regular employee health, wellness & engagement activities! • Pet Insurance, because fur babies are important to us too! About Vervent As one of the pre-eminent Lending as a Service (LaaS) companies, Vervent sets the global standard for outperformance by delivering superior expertise, future-built technology, and meaningful services. We support our industry-leading partners with primary strategic services including Loan & Lease Servicing, Call Center Services, Backup Servicing/Capital Markets Support, Credit Card Servicing, and Card Marketing & Customer Acquisition. Vervent empowers companies to accelerate business, drive compliance, and maximize service. If you're interested in reviewing the full , continue reading below… Primary Responsibilities Process Transaction Services functions as assigned by Management; Recommend improvements, enhancements, and changes to current policies and procedures to ensure effectiveness within the department; Receive and respond to daily correspondence requests and internal requests submissions; Maintain accuracy and efficiency according to established departmental standards; Verify and update all pertinent information; Work as one team with all Back Office area and sites of Vervent Perform additional duties as required. #LI-VW1 #LI-Onsite Requirements Position Requirements High School diploma or equivalent. Minimum of one year of credit card experience preferred; Experience with Microsoft Office (primarily Word and Excel) preferred. Ability to work in a team environment and interact effectively with all levels of management and staff; Strong attention to detail with excellent verbal and written communication skills; Ability to take the initiative and utilize sound judgment in decision making and higher level problem solving skills; Ability to multi-task; Ability to change functions quickly as need arises Ability to learn multiple tasks in various platforms based on Client Strong computer, keyboarding, and telephone skills. Physical Requirements The work is of an intellectual nature. While performing the functions of this job, the employee is required to sit for prolonged periods. Specific vision abilities required include close and medium distance vision and the ability to adjust focus. Must be able to hear normal sounds, distinguish sound as voice and communicate through human speech. This position requires the ability to operate a keyboard, computer mouse, telephone, fax, copier, writing tools, and other standard office equipment. On an occasion, an employee will be asked to lift items weighing up to 35 lbs. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Salary $14.78-$19.71/hour, with possibility of monthly incentives.
    $14.8-19.7 hourly 60d+ ago
  • Professional Services Veterinarian

    URUS Group LP

    Customer service advocate job in Sioux Center, IA

    Are you passionate about advancing bovine genetics and reproductive success? Do you thrive in a hands-on, fast-paced environment where your expertise directly contributes to client success? Trans Ova Genetics is seeking a skilled and motivated Professional Services Veterinarian to support and multiply the success of our clients' breeding programs through exceptional advanced reproductive technologies. In this role, you will represent Trans Ova Genetics on-farm by delivering advanced reproductive services such as embryo transfer (ET), ovum pickup (OPU), and ultrasonography. As a key member of our team, you will work closely with clients and collaborate across departments within Trans Ova to support the ongoing growth and success of our clients' genetic goals. Trans Ova Genetics provides in-depth training that provides a solid foundation prior to supporting client production and would require time dedicated to our training facility in Sioux Center, IA, which is critical to the success of this role. This position requires extensive travel across our southern region, including Texas, Oklahoma, Arkansas, New Mexico, and Louisiana. Our ideal candidate would be located near Wichita Falls, TX, but we are excited to invite those living in northern Texas and southern Oklahoma to apply. Key Responsibilities: Perform bovine embryo flushing and transfer procedures in on-farm settings. Conduct ultrasound-guided transvaginal ovum pickup (OPU) procedures for in vitro fertilization (IVF) embryo production. Design, implement, and review superovulation and synchronization protocols for both donor and recipient cows. Use ultrasonography to: Determine pregnancy status in recipient cows. Evaluate fetal gender in ET and IVF pregnancies. Assess fetal number and viability in cows implanted with cloned or research embryos. Perform rectal palpations to evaluate the reproductive condition of incoming or backgrounded recipient cows. Ensure rigorous biosecurity compliance and help develop strategies to minimize disease transmission across all environments. Build strong relationship by providing excellent communication to our clients to ensure trust, transparency, and alignment. Other Skills and Valued Experience: Deep passion for bovine reproduction and a drive for continuous improvement in reproductive technologies. Demonstrated hands-on experience in bovine embryo transfer, IVF procedures, and reproductive evaluation strongly preferred. High level of professionalism with excellent verbal and written communication skills. Must possess strong physical stamina and the ability to perform repeated manipulations of the bovine reproductive tract. Excellent hand-eye coordination, manual dexterity, and tactile sensitivity required for delicate procedures. Professional Services Veterinarian Education & Certification Requirements: Doctor of Veterinary Medicine (DVM) degree or equivalent from a US accredited institution. Full current accreditation with the USDA - APHIS. Licensure to practice veterinary medicine in applicable states, or the ability to obtain licensure in a timely manner. Certification with the American Embryo Transfer Association (AETA), or the ability and willingness to obtain certification.
    $24k-38k yearly est. Auto-Apply 60d+ ago
  • Customer Service Rep(01801) - 4009 E 10th St

    Domino's Franchise

    Customer service advocate job in Sioux Falls, SD

    Customer Service Representative/Pizza Maker- Domino's Pizza Our business is growing as our fan base increases! Domino's Pizza is looking for customer service representatives/pizza makers for our growing team. JOB REQUIREMENTS -At least 16 years of age -A winning smile, great attitude and customer focused personality -Excellent attendance & punctuality -Basic math & money skills -Ability to work in a fast-paced environment BENNEFTS -Flexible schedule -Growth opportunities -Pizza discounts -Team members 18 years of age and older earn up to 50% of their earned wages the next day when signed up for branch. JOIN THE #1 PIZZA COMPANY TODAY! DOMINO'S PIZZA TEAM HONEY BADGER! Additional Information All your information will be kept confidential according to EEO guidelines.
    $27k-35k yearly est. 11d ago
  • Customer Service Representative

    Demco 4.2company rating

    Customer service advocate job in Boyden, IA

    Answers customer calls in a timely and professional manner Takes sales orders, diagnoses product issues, assists with warranty concerns and returns products as necessary Assists customers with delivery dates, open order status, assembly concerns and general account maintenance as requested Assists customers with technical support and troubleshooting of field issues Communicates with all departments to source answers to questions and concerns Provides continual follow up with customers and coworkers to ensure all are informed Understanding the office workflow and use of office equipment Works with product coordinators on new product development and enhancements. Requirements · Must have outgoing, positive personality and good with people · Must be self motivated and driven with the ability to multitask · Should have excellent problem solving abilities · Must have mechanical abilities · Must be a team player with strong communication skills · Basic computer skills of Word, Excel, and Outlook · Must have professional and friendly telephone skills · Must be detail oriented, personable, and assertive when necessary
    $30k-37k yearly est. 60d+ ago
  • Equipment Service Specialist

    Pipestone 4.0company rating

    Customer service advocate job in Pipestone, MN

    Job Description Objective: Responsible for the oversight and installation of machines and equipment within the PIPESTONE truck wash locations. Role and Responsibilities: Responsible for overseeing all maintenance performed on pressure washing machines and related equipment at PIPESTONE managed truck wash locations Overseeing the installation of any new pressure washing machines and related equipment at PIPESTONE managed truck wash locations Orders and installs replacement parts for machines. Performs preventive maintenance inspections and service on machines. Records and reports damaged, worn, or broken parts. Coordinates regular maintenance on machines. Identify the causes of unexpected breakdowns of machines. Repairs broken machines quickly and efficiently. Cleans, organizes, inventories, stocks, and otherwise maintains shop areas, parts, tools, and supplies. Prepare reports documenting work performed. Assist with power washing as needed Work on small engines as needed Scheduling service work on livestock trailers as needed Light mechanical and electrical work on livestock trailers as needed Qualifications and Education Requirements: Vocational or college with related coursework or equivalent experience related to pressure washing machines and related equipment, required Mechanically inclined with great problem-solving skills Good communication skills Organized with good attention to detail Be proficient in MS Office/Nitro PDF/etc. Work Environment: Works well with a team as well as individually Ability to work in a fast-paced environment Physical Requirements: Prolonged periods of standing or sitting Able to bend, stretch, push, pull and move as needed to reach, clean and service machinery Must be able to visually inspect machines Must be able to lift or carry up to 50 lbs. Additional Requirements: Must possess a valid driver's license and be able to pass the required MVR to drive PIPESTONE company vehicles Compensation/Benefits: $60,000-$70,000 base salary, depending on experience Benefit Package includes Paid Single Health Insurance, Family Health Coverage Available Dental/Vision/Life/Disability Insurance Retirement Plan Holidays & Paid Time Off #hc187435
    $60k-70k yearly 8d ago
  • Customer Service Representative

    Dacotah Bank 3.6company rating

    Customer service advocate job in Sioux Falls, SD

    As a Customer Service Representative (CSR) at Dacotah Bank, you connect with our customers to build trusted relationships and help them achieve their financial goals. In this role, you will be assisting customers with general banking transactions such as deposits, withdrawals, loan payments, and inquiries. Our Customer Service Representative's also receive useful skills and development on the job, allowing them to promote to higher levels and complete more complex activities such as opening and maintaining deposit accounts for consumers and businesses. The ideal candidate is someone who is organized, self-motivated and productive, having a high level of attention to detail and, most importantly, can provide exceptional customer service to our customers. Dacotah Bank invests deeply in the communities we serve, and also in our employees and their families - personally, professionally, and financially. As a Customer Service Representative, you will gain valuable training and development in multiple aspects of your role that will help you grow your career and open doors for advancement. Dacotah Bank is a family-friendly community bank with both a rich history and a sharp vision for the future - that's why it's good to be in Dacotah Territory. Essential Functions World Class Customer Service Develop Customer Relationships Manages Retail Transactions Deposit Products and Services Access to Other Products and Services Experience, Skills, and Qualifications Cash handling, customer service, sales, and/or banking experience is preferred Excellent interpersonal skills; able to communicate both in person and over the phone Detail-oriented and thorough, with a focus on accuracy Self-motivated, with an aptitude & willingness to learn and utilize various software applications Must be 18 years of age or older High school diploma/GED required (Associate degree in a business-related field preferred) Competitive Benefits Package Health Insurance - Dacotah Bank pays 100% of the premium for individual or family coverage Dental Insurance - Dacotah Bank pays 100% of the premium for individual or family coverage Generous paid vacation and sick time + 11 paid Holidays 401(K) - dollar for dollar match up to 3% of compensation + annual retirement contribution eligibility Annual wellness reimbursement program Annual Dacotah Gear allowance Birthday day off Additional perks and benefits
    $31k-35k yearly est. 47d ago

Learn more about customer service advocate jobs

How much does a customer service advocate earn in Sioux Falls, SD?

The average customer service advocate in Sioux Falls, SD earns between $25,000 and $35,000 annually. This compares to the national average customer service advocate range of $27,000 to $39,000.

Average customer service advocate salary in Sioux Falls, SD

$30,000

What are the biggest employers of Customer Service Advocates in Sioux Falls, SD?

The biggest employers of Customer Service Advocates in Sioux Falls, SD are:
  1. Home Warranty of The Midwest Inc.
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