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Customer service advocate jobs in Sioux Falls, SD

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  • Retirement Service Agent

    The United States Secret Service 4.4company rating

    Customer service advocate job in Sioux Falls, SD

    Recruitment Incentive: Applicants may be eligible for a $40,000 recruitment incentive in accordance with regulatory requirements. Click apply for complete details on the recruitment incentive details and eligibility. Be tomorrow's Secret Service. During the course of their careers, special agents carry out assignments in both investigations and protection and may be assigned to multiple duty stations throughout the U.Conducting criminal investigations pertaining to financial obligations of the United States. * Planning and implementing security designs for National Special Security Events. This is no ordinary job, and our special agents are no ordinary individuals. Show us you have the talent and background we need, and we'll show you the rewards that come with being a special agent in the U.Carry and use a firearm. Maintaining firearm proficiency is mandatory. Be at least age 21 at the time of application and less than age 37 at the time you receive a conditional offer of employment, unless you have previous service in a Federal Civilian Law Enforcement position covered by special law enforcement or firefighter retirement provisions, including early or mandatory retirement. Applicants with veteran's preference must receive a conditional offer of employment prior to reaching age 40 to continue in the application process. You must obtain a Top Secret Clearance and retain it during your career. Possess uncorrected visual acuity of no worse than 20/100 binocular, possess corrected visual acuity of 20/20 or better in each eye. Submit to a drug test prior to your appointment and random drug testing while you occupy the position. Complete 13 weeks of intensive training at the Federal Law Enforcement Training Center(FLETC) in Glynco, GA and 18 weeks of specialized training at the James J. Rowley Training Center in Laurel, MD. Sign a mobility agreement stating your willingness to accept assignments anywhere within the United States and overseas. Certify that you have registered with the Selective Service System or are exempt from having to do so, if you are a male applicant born after December 31, 1959. By applying, you consent to your information being transmitted by Get It to the Employer, as data controller, through the Employer's data processor SonicJobs. See United States Secret Service Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at
    $28k-34k yearly est. 2d ago
  • Customer Service Representative

    Quanex Building Products Corporation 4.4company rating

    Customer service advocate job in Sioux Falls, SD

    Quanex is looking for a Customer Service Representative to join our team in Sioux Falls, SD. This role is responsible for building and maintaining strong relationships with both internal and external customers. This involves fostering effective communication, instilling confidence in our products, troubleshooting and resolving issues, and seeking customer feedback and suggestions to improve our services. Schedule: Monday- Friday 8:00am-4:30pm We Offer You! * Competitive Salary * Bonus Potential * 401K with 5% company match, yours to keep after 2 years * 15% immediate return if you participate in the company's ESPP * Medical, Dental & Vision Plans * Employer paid disability plans and life insurance * Paid Time Off & Holidays * Various Work Schedules * Tuition support for degree and continuous education What's attractive about the Customer Service Representative position: * Ability to Make an Impact * Growth Potential * Team-Oriented Environment What Success Looks Like: * Communicate with Stakeholders by phone and/or email for Customer Services items. * Monitor customer orders and report any pricing errors. * Inform customers on shipments delay and/or other information required. * Collaborate with customers to establish procedures, guidelines and lead-times. * Process complaints, CAR (Corrective Action), returns and credits. * Address customer dissatisfaction by gathering feedback and implement improvements. * Initiate the creation of new material numbers necessary to process customer orders. * Research and collect sales history and/or other relevant data on a customer. What You Bring: * Requires High School Diploma * 2 years of experience in a customer service role The salary range for this position is starting at $19.00/hr - $26.00/hr. About Quanex, A Part of Something Bigger Quanex (NYSE: NX) is a global, publicly traded manufacturing company primarily serving OEMs in the fenestration, cabinetry, solar, refrigeration and outdoor products markets. We are A Part of Something Bigger by improving the performance and aesthetics of end products through continuous innovation, helping customers achieve greater production efficiencies, dedication to giving back to communities where we operate, producing shareholder value and helping our employees learn, grow, and thrive. Learn more at Quanex.com. #QHP1
    $19-26 hourly 40d ago
  • Customer Service & Food Production

    Dee Jay's QSR Inc.-KFC

    Customer service advocate job in Sioux Falls, SD

    Job Description KFC Team Member (Customer Service & Food Production) Build a strong Foundation both professionally and personally with a career at KFC! We're looking for people who love serving customers, have experience in the restaurant industry and who want to be a part of the largest restaurant company in the world! If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the following: A commitment to promote from within Training and mentorship programs Scholarship opportunities Reward and recognition culture Competitive Pay Flexible schedules- day, night and evening shifts Employee meal discount program Career advancement and professional development opportunities Medical benefits Health and Wellness programs PERKS! Discounts on various offers Next Day pay available KFC Foundation Programs include FREE college tuition at WGU, $1 per $1 Savings Match Program, Hardship Assistance Program plus more! The responsibilities of the team member will include: Interaction with customers: receiving orders, processing sales and monies and managing customer issues. Preparation of products. Maintaining quality of product. Monitoring all service equipment. Uncompromising standards in maintaining a clean and safe work environment (per Labor Board and OSHA regulations and Company standards), Unloading, stocking and maintaining required inventory level. Champions recognition and motivation efforts Requirements: The ideal candidates must want to have fun serving great food to our customers! Must be at least 16 years of age Accessibility to dependable and reliable transportation Excellent communication skills, management/leadership and organizational skills. Physical dexterity required (the ability to move up to 50 lbs. from one area to another). Attendance and Punctuality a must Operating of cash register as needed and making change for other cashiers. Basic Math skills Complete training certification Enthusiasm and willingness to learn Team player Commitment to customer satisfaction Strong work ethic
    $33k-56k yearly est. 10d ago
  • Customer Service Representative

    The Goal Family of Companies 4.3company rating

    Customer service advocate job in Sioux Falls, SD

    At Goal Solutions we believe our employees are our greatest asset. We are an employee-focused company, committed to fostering a supportive and inclusive workplace where personal growth, work-life balance, and well-being are prioritized. We believe happy employees lead to happy customers, and we are looking for individuals who share our passion for delivering exceptional service while thriving in a positive environment. If these values resonate with you, we encourage you to apply for one of our Customer Service Representatives in Sioux Falls, SD. Full Time Shifts: Monday-Friday 10:30am-7pm* *Mon - Fri 10:30am-7pm qualifies for 10% shift differential on ALL hours! Part Time Shift: ask for availability CSR I Pay Range: $15-$18 + up to $450/month bonus CSR II Pay Range: $18-$20 + up to $500/month bonus Enjoy our perks like: Free snacks in the office 14 paid holidays every year The best work culture you've ever known! Full timers also enjoy: 3-week vacation accrual 401(k) + company match up to 4% Medical, dental, and vision coverage Annual HSA contribution of $1,650 Life insurance, disability, and critical illness Tuition reimbursement program Paid Parental Leave $2,000 Vacation Incentive Plan after 3 years + $1,000 Sabbatical Day Community funds, wellness funds, and more : The Customer Service Representative role encompasses key responsibilities which may include answering inbound calls, making outbound calls, responding to emails, and performing administrative projects. Inbound calls primarily consist of borrowers inquiring about the servicing of their consumer loan account. Outbound calls primarily consist of returning voice mails and calling borrowers to inform or remind them of their repayment options. Ideal candidates will demonstrate strong attention to detail and the ability to adhere to various rules and regulations related to consumer loans across multiple clients. Administrative responsibilities primarily include procedural tasks such as recording and tracking documents, phone call or email follow-up and special fact gathering assignments as needed. Responsibilities: Perform responsibilities following standard operating procedures to meet or exceed documented service level goals Have a high degree of awareness and understanding of information security Answer inbound calls and reach first touch resolution on borrower questions or issues Make outbound calls to respond to customer voice mails, provide loan updates, and provide options or counseling to borrowers in need of repayment assistance Respond to customer emails and mail Record customer interactions, open/close activities in system of record Perform administrative functions such as document tracking and recording, payment tracking and recording, legal tracking and reporting, and ad-hoc projects as needed Follow and understand all compliance and operational guidelines to ensure major areas of responsibilities are completed to compliance guidelines and standards Essential Functions: Regular and punctual attendance Answer customer inquiries Adhere to policies and procedures Complaint resolution that aligns with Goal's core values Customer retention and relationship building Documentation and data entry Work Environment and Physical Demands: Ability to stand / sit for extended hours of time Ability to remain at workstation for long periods of time Ability to work in an environment with a moderate to loud noise level Heavy keyboard/mouse usage required with repetitive movements Basic Minimum Requirements: 2+ years call center customer service or retail customer service position Proficiency in Microsoft Outlook, Word, and Excel Workflow management experience Ability to follow documented Best Practices and Standard Operating Procedures Ability to communicate in a clear, concise, and professional manner Ability to prioritize, be organized, and manage time effectively to meet service level goals Bonus points if you have: Consumer finance or student loan experience An eagerness to learn and grow your leadership skills A drive to succeed, a sense of urgency, and a passion for your work An all-around team player attitude Learn more about our benefits by viewing our 2025 Employee Benefits Brochure. Goal Solutions, LLC (“Goal” or the “Company”) is an innovative consumer loan servicing and asset management company providing comprehensive and customizable solutions driven by technology, analytics, and industry expertise. Directly or through its subsidiaries, GSS Data Services, Launch Servicing (“Launch”) and Turnstile Capital Management (“TCM”), Goal provides primary servicing, asset management, collections management, direct collections, administration, and treasury services. Key markets we serve include residential solar, home improvement, student finance, and a growing number of personal loan providers. Currently Goal serves a variety of clients including hedge funds, traditional banks, ABS structures, insurance companies, investment banks, and colleges and universities with over $30B in assets under management. Goal will continue to grow the business both organically and through acquisitions. Senior Goal leadership has been working together for over fifteen years and we pride ourselves and our work on our mission, values, culture, and service to our community. Our company is headquartered in San Diego, CA and has been named “Best Places to Work” by the San Diego Business Journal since 2015. The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change. Equal Employment Opportunity It is the policy of the Company to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
    $18-20 hourly Auto-Apply 60d+ ago
  • Part-Time Ramp and Customer Service Agent

    Envoy Air Inc. 4.0company rating

    Customer service advocate job in Sioux Falls, SD

    Come and work for Envoy Air, an American Airlines Group Company, at Sioux Falls Regional Airport and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service. We are hiring immediately, with no experience required! Pay rate: $16.61/hr. Responsibilities What's in it for you? Travel for free with your family and friends on flights across the American Airlines global network. Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy. Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment. In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level. Both full-time and part-time positions available. Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever. Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert. What you will be doing! Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience. This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner. No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination. Load, unload and sort freight, mail and baggage in a safe manner while also achieving on-time departures and arrivals. No need for a gym membership as you will be getting your workout in by lifting luggage throughout your shift. Ability to cruise on the tarmac in our company vehicles while getting the bags to their destination. Tired of being stuck inside all day? This position will allow you to enjoy the fresh air while working outside in all weather conditions. This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company! Qualifications Requirements: Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds. Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role. 18 years or older. High school diploma, GED, or international equivalent. Ability to pass a pre-employment drug screen and background check. Authorized to work in U.S. without sponsorship. Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. #EnvoyOversight We can recommend jobs specifically for you! Click here to get started.
    $16.6 hourly Auto-Apply 3d ago
  • Customer Service

    Home Warranty of The Midwest Inc.

    Customer service advocate job in Sioux Falls, SD

    Job DescriptionDescription: Home Warranty of the Midwest, Inc. is currently taking applications for a reliable individual to work on our claims team in our Sioux Falls, SD OR Rock Rapids, IA location. The ideal candidate would have strong communication skills as well as computer skills and customer service experience. This opportunity has a variety of job duties, a casual work environment and great benefits with a progressive, fast-growing company. Responsibilities Investigate the nature of the incident being claimed Evaluate inspection reports, photos, previous service invoices Enter data detailing the events and damage related to the incident Review the claim-holder's warranty in order to determine what should be covered Coordinate the services of mechanics to ensure the item is repaired Negotiate claim settlements with claimants Requirements: Qualifications 2+ years prior experience in a similar role or call center experience is strongly preferred Willingness to accept new challenges Superior communication skills Analytical thinking skills A strong attention to detail Skill and experience with negotiations Ability to handle conflict Sound computer skills or the ability to quickly learn new software A strong work ethic and time management skills Basic knowledge of HVAC, plumbing and/or electrical systems preferred Bilingual (Spanish/English) preferred
    $27k-33k yearly est. 7d ago
  • Customer Care Specialist

    Bluepeak

    Customer service advocate job in Sioux Falls, SD

    “We Push the Boundaries of Possibilities for our Communities.” Overview of the Position Responsibilities: The Customer Care Specialist will take all inbound service calls specializing in billing and technical support. This critical role will own the customer interaction to service completion as the primary customer support role for Bluepeak. If this sounds exciting, please read on. Be part of our innovation- building and delivering a fiber-rich internet connection to people's doorsteps. *This position is located in Sioux Falls, SD What You Will Do: Support billing calls by processing payments; accurately educating customers on their billing cycle, payment due dates and impact of non-pay status; accurately educating the customer on general charges to their account based on package and prorations when changes are made to the package. Proactively review the customer's account and educate the customer on additional service options. Support all Bluepeak video, phone, and internet products with basic and advanced troubleshooting to resolve customer issues. Escalate any customer issues that may be indicative of larger network issues. All other related duties as assigned. What You Will Need: At least one year of customer service experience required, with prior call center experience a plus. Highschool diploma or GED required. Define problems, collect data, establish facts, and solve practical issues. Ability to effectively communicate complex technical support and billing information to customers. Read and interpret documents, such as safety rules, product information and training materials. Excellent written and verbal communications skills including active listening skills and telephone etiquette are required. Good analytical and problem-solving skills. Great organizational and interpersonal skills. Ability to maintain professionalism in challenging and/or changing situations. Must be able to pass a background and drug test prior to employment. Why Work at Bluepeak? Competitive Compensation + Annual Bonus Eligibility Comprehensive Benefits Package, Including Medical, Dental, Vision, Life, and 401(k) Generous Vacation and Paid Sick Time + Paid Holidays and Personal Days Professional Development With an Emphasis on Internal Promotion Employee Discounts on Bluepeak Services, Including Internet Progressive and inclusive work culture in which our team has the flexibility, support, and resources to be successful in their careers! About Us We believe that the size of the city shouldn't determine the quality of the technology. That's why we are building for you: Faster, more reliable, and without the things that get in the way of great service-like red tape, hidden fees, and slow response times. And with up to 5 gigabits of speed for residential customers and 10 gigabits for businesses, we are whole new ballgame- from internet to TV, to connecting every device in your home, to powering your business, we're not only providing the best fiber connections in your community, but we're also meeting the growing needs for how you live. Bluepeak provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $33k-40k yearly est. 60d+ ago
  • Customer Experience Specialist

    Luther Automotive Services 4.9company rating

    Customer service advocate job in Sioux Falls, SD

    Title: Customer Experience Specialist Reports To: Fixed Operations Director OUR MISSION At Schulte Subaru, we are devoted to the idea that every interaction is a chance to make the world a little better. That's why we partner with our local community to make real impacts in the lives around us through kindness and respect. We believe in these things not only because they are good for business, but it's the right thing to do. OUR BENEFITS Beyond this incredible culture, employees at Schulte Subaru enjoy competitive pay & benefits including; * Health, dental and vision insurance * 401k (with company match) * Paid time off and holidays * Employee discounts on new vehicles, products, parts & service * Basic life insurance (employer paid) * Short-term disability (employer paid) * Voluntary legal assistance, employee assistance, pet insurance, home & auto insurance program * Employer paid training & development opportunities * Free uniforms * Monthly free lunch Fridays (Fixed Ops only) OUR WORK ENVIRONMENT * At Schulte Subaru we believe our employees and customers should feel special every time they walk in our doors. Kindness is not just a word that we use, but it's the way we do business. We show kindness through our commitment to our community, our commitment to going above and beyond to help others, and our commitment to our employees and customers. * This position primarily works behind a desk in the office. Physical requirements of this role include: * Ability to sit for extended periods of time This position is scheduled as follows: M-F 7:15am- 5:30pm JOB SUMMARY As a Customer Experience Specialist, you will play an essential role as one of the first interactions a customer has with our service department. The Customer Experience Specialist is responsible for answering all incoming service calls and either scheduling an appointment or forwarding them to the correct service advisor, as well as, greeting guests in a kind, professional manner. You will also be responsible for completing other administrative tasks as assigned by your manager. A TYPICAL DAY - JOB FUNCTIONS AND RESPONSIBILITIES * Answer, screen and forward any incoming service phone calls * Schedule service appointments in our scheduling software * Maintain quality customer service at all times * Answer or refer inquiries of customers in a professional manner and direct them to the correct service advisor, office or department * Check in with customers in the lounge frequently to give service status updates * Troubleshoot customer vehicle issues to the best of your ability * Make calls on missed appointment reports * Keep the customer lounge tidy and snacks/drinks stocked (i.e. coffee machine, popcorn, chips, etc) * Assist the service team and management with other tasks and events as needed A SUCCESSFUL CANDIDATE HAS… * Customer service experience preferred * Attention to detail * Quality writing and grammar skills * Organization skills * Ability to provide excellent customer services * A professional presence in person and over the phone * Team oriented mindset, positive attitude, and energetic personality Offers of employment are contingent upon successfully passing a background screening including a criminal background check, a review of motor vehicle records, and verification of social security number. Disclaimer: This is not an employment agreement or contract. This is designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee. Management has the exclusive right to alter this job description at any time without notice. Schulte Subaru is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity, disability or veteran status. The benefits listed are not a substitute for the official benefits guide and are subject to change.
    $23k-37k yearly est. 25d ago
  • Custom Cabinet Sales Rep.

    Kitchen Refresh

    Customer service advocate job in Sioux Falls, SD

    We are seeking a custom cabinet sales representative to become a Kitchen Refresh franchisee focusing on a kitchen remodeling alternative to painting or full replacement of kitchen cabinets. The franchisee owner-operator would be responsible for a territory in the Sioux Falls area. Job Requirements: Conduct prompt and professional communication with leads and clients Perform in-home, design studio, and virtual consultations Deliver estimate at time of consultation using Quickbooks Able to convey kitchen remodel expertise, handle objections, and ask for order at time of consultation Identify and create working relationships with a finish carpenter and painter Coordinate with finish carpenter contractor for cabinet door and drawer front measuring for product orders, as well as door and drawer front, drawer box, cabinet box, crown moulding, and related installations and work Coordinate with painter for painting of only the cabinet boxes Follow proven marketing, sales, and installation processes Must have a valid driver's license Must be able to communicate effectively in English As a Kitchen Refresh franchisee, you would be buying into the Kitchen Refresh kitchen remodeling system and would be responsible for serving and maintaining a defined territory. Kitchen Refresh franchises are independently owned and operated. The hourly wage range is an estimate based on profit rates of product sales relative to time spent on business. Actual pay rate may be more or less depending on how closely you follow the systems and other factors. Franchisees can also earn additional profits on upsell and cross sale opportunities. Full-time Monday to Friday Driver's License (Required)
    $34k-46k yearly est. 60d+ ago
  • Customer Service Specialist

    The First National Bank In Sioux Falls 3.0company rating

    Customer service advocate job in Sioux Falls, SD

    Join the FNBSF Customer Service team as a Customer Service Specialist, where our priority lies in fostering lasting customer relationships and delivering exceptional service. Be more than a number, the FNBSF team is more like family and values innovation and collaboration. Our culture is committed to fostering continuous learning and development, encouraging our team members to grow both professionally and personally. Enjoy consistent hours, Monday to Friday, 8:00 am to 5:00 pm, with no nights or weekends required. As a Customer Service Specialist, you will provide support to FNBSF customers via phone and email. Serving as their first point of contact, you ll address inquiries, concerns, and requests promptly and accurately. Your friendly demeanor, effective communication skills, and proficiency in banking systems will play a key role in ensuring a positive customer experience. In addition, our FIRST Values apply to all teammates without exception. FIRST Values Family We support, trust, and respect each other, our customers, and our shareholders. Independence & Innovation We embrace change as vital to our success. Relationships We build relationships that are based on strong character, mutual loyalty, trust, and respect. Stewardship We take care of ourselves so we can take care of others. Teamwork We help each other grow and succeed. Who we are: The First National Bank in Sioux Falls began its long-term commitment to the Sioux Falls area in 1885. The oldest bank in Sioux Falls owes its longevity to a combination of service, stability, innovation, and family involvement. Over the past 140 years, The First National Bank in Sioux Falls has worked diligently to promote the growth and vitality of our city and the surrounding area. The Bank strives to continually be recognized as a community leader by reinvesting financial resources back into the communities it serves and encouraging active employee involvement in community volunteer organizations. The First National Bank Way, which is a blend of our Mission Statement and FIRST Values, serves as the foundation of our culture. It is a gift that has been passed down to us and is the legacy that we will protect and preserve. Nothing is more important to us it is the cornerstone of our success. Our culture is driven by integrity, service, and strong values; nothing has shaped it more than our FIRST Values. Our FIRST Values are not just words; they are truly felt by our employees, customers, shareholders, and communities. They tell us who we are as a business and guide our behaviors and decisions as we move forward and build successful relationships. Although banking has evolved over the years, our mission and values have not and will not change. What will you do: Accountabilities Account Support Accountable for assisting customers with various account-related requests, demonstrating skillful management of their banking needs. Handle incoming customer inquiries through communication channels, such as phone calls and email. Provide prompt and courteous responses to customer queries regarding account information, transactions, products, services, and general banking inquiries. Assist customers with closures and updates to personal information. Maintain positive customer relationships by demonstrating professionalism, empathy, and a customer-centric approach. Assist customers in navigating digital banking platforms, including online banking, mobile banking, and self-service options. Process customer requests related to account transactions, including transfers, deposits, withdrawals, and bill payments and transaction disputes. Verify and update customer account information accurately in the banking system. Ensure accurate data entry and recordkeeping, maintaining the integrity of customer accounts and interactions. Issue Resolution Efficiently identify and troubleshoot problems, providing effective solutions to ensure customer satisfaction. Listen attentively to customer concerns, identify the root cause of issues, and determine appropriate solutions. Resolve basic customer complaints, issues, and questions by providing accurate information and guidance. Escalate complex or unresolved issues to the appropriate higher-level customer service personnel for further investigation and resolution. Follow up internally on escalations to understand root cause and resolution of customer issue. Product and Service Responsible for delivering product and service knowledge to customers, ensuring they are well-informed about the bank's offerings. Develop an understanding of the bank's offerings to effectively address customer inquiries and promote suitable solutions. Collaborate with other departments, such as Treasury Management and Retail Banking, to refer customers for potential cross-selling opportunities. Identify opportunities to enhance the customer experience and promote customer loyalty. Provide accurate and comprehensive information about the bank's products and services to customers over the phone. Provide technical support and guidance for online banking, mobile apps, and other digital services. Qualifications High School degree required. One or more years of relevant work experience or a combination of education/experience that would enable incumbent to meet accountabilities and required competencies of the position. Skills and Abilities Excellent verbal and written communication skills. Ability to maintain positive rapport with a wide range of individuals. Ability to conduct relationships in a manner that ensures cooperation and positive results. Excellent organizational skills and attention to detail. High degree of accuracy required. Demonstrate a high degree of concern for professional and innovative customer service. Ability to adapt to the needs of the organization and teammates. What s in it for you? Health Insurance Dental & Vision Insurance Profit Sharing Paid Vacation & Holidays Company paid short and long term disability Tuition Reimbursement Program Employee Banking Perks Community Volunteer time And More!
    $28k-32k yearly est. 60d+ ago
  • Captain - Customer Service

    Daveandbusters

    Customer service advocate job in Sioux Falls, SD

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our Captain position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Captain's position requires a strong communicator who will guide our Guests through their Midway, retail, game rental and dining experiences. Our Captains also act as an initial point of contact in the enforcement of house policies and maintaining the safety and security of the unit. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Acts as an initial point of contact in matters concerning safety and security in all areas: front door, Viewpoints, Midway, bar areas, kitchen and back of house areas, dining areas, private event rooms and restrooms. Acts as ambassador to the building, assisting Guests with all requests and answers questions as needed. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members and Managers. Competently diffuses difficult Guest situations while protecting the integrity and safety of our staff, building and house policies. Assists with the maintenance and upkeep of the Viewpoint and Midway areas. Assists in the cleanliness and organization of the rental equipment. Ensures all billiard supplies are stocked, properly cleaned and maintained to maximize costs and decrease loss. Checks for restocking of necessary supplies. Brings all areas up to standard. Assists in the rental of Billiards and Shuffleboards, maintaining and resetting the area after each use. Assists with the set up and break down of special events functions as directed by management. Provides game assistance by promptly notifying Support Technicians or Management as needed. Assists and directs Guests to Kiosk areas and answer questions as needed. Ensures that our Guests adhere to house policies as outlined and informs management of any issues. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Assists other Team Members as needed or as business dictates. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Is dressed in accordance with dress guidelines, looking neat, clean and professional at all times. Must demonstrate ability to read and communicate in English. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team member will regularly be required to: Work days, nights, and/or weekends as required. Work in environments with both hot and cold temperatures such as freezers and around cooking equipment. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, stoop, mop, sweep and wipe frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $11.2 - $13 per hour Salary Range: 11.2 - 13 We are an equal opportunity employer and participate in E-Verify in states where required.
    $11.2-13 hourly Auto-Apply 60d+ ago
  • Customer Service

    Careers Unlimited

    Customer service advocate job in Sioux Falls, SD

    Job Description Perform duties that may include a combination of answering telephones, order entry, quoting, or handling product questions. Interact with customers over the phone and email to provide information in response to inquiries about products and services and to handle and resolve questions. ESSENTIAL FUNCTIONS: Prepare orders obtained and submit orders for processing. Confer with customers by telephone or email to provide information about products or services, pricing, availability, credit terms, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Resolve customers' service or billing questions by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Complete customer onboarding in Business Central. Communicate with customers, employees, and visitors to answer questions, explain information, take orders, and/or address complaints. Quoting SKILLS: Active Listening-Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking-Talking to others to convey information effectively. Service Orientation-Actively looking for ways to help people. Persuasion-Persuading others to change their minds or behavior. Critical Thinking-Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. Physical Requirements- Extended sitting or standing. Some pushing, pulling, bending and twisting. Ability to lift up to 50lbs. KNOWLEDGE, EXPERIENCE AND EDUCATION: Associates degree preferred - High school diploma (or GED or high school equivalence certificate). Knowledge of principles and processes for providing customer and personal services. This includes external and internal customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Knowledge of administrative and clerical procedures and systems, such as Microsoft Office and Business Central, and other office procedures and terminology. #hc157582
    $24k-31k yearly est. 25d ago
  • Customer Service Representative - Full Time (Sioux Falls)

    Cortrust Bank 4.4company rating

    Customer service advocate job in Sioux Falls, SD

    CORTRUST BANK The mission of this bank is to profitably deliver high quality customer service that meets the financial needs of our community, its businesses, and its citizens. No line of financial services is beyond our charter. CorTrust Bank is seeking a Full Time Customer Service Representative in our Sioux Falls community! It's more than just a job! When you join one of the region's leading community banks, you can expect a family atmosphere committed to building outstanding teams. We believe in the overall well-being of our employees and work hard to provide the best opportunities for growth. We're proud to offer a competitive compensation package that includes perks like a 401k with employer match, Employee Stock Ownership Plan, insurance coverage options, paid time off, service awards, community service opportunities, an Employee Assistance Program, and a stable work environment. Summary: The Customer Service Representative directly supports our customers and front-line operations by engaging with customers, processing teller transactions, and performing administrative duties. Key areas of responsibility: Customer service: Communicate professionally and courteously with internal and external clients and adhere to phone etiquette policies. Respond to general inquiries and utilize knowledge of bank areas to properly direct calls and inquiries. Ask questions to recognize client needs, recommend products and services, and make referrals to our business partners when possible. Teller transactions & cash handling: Accurately complete general teller transactions such as cash and check deposits, check cashing, credit payments, savings bonds, domestic wire transfers, withdrawals, and more. Open new personal deposit accounts, using your knowledge of Bank products and services to help customers choose the best account to fit their needs. Demonstrate accurate cash handling and reporting, including balancing drawers and ATMs, filing Currency Transaction Reports (CTRs), and monitoring cash levels. Administrative & compliance: Adhere to all CorTrust policies and handbooks, complete required security and regulatory training, and maintain customer privacy and confidentiality. Understand requirements for customer identification procedures to accurately process name changes, manage customer debit cards, add signers, and perform additional customer maintenance functions. Process reports, run proof work, and complete general ledger maintenance and reconciliation. Other duties as assigned. Key competencies: The ideal candidate for Customer Service Representative possesses a combination of education and experience to be able to perform the primary duties of this position with little supervision, managing multiple projects simultaneously. They adapt easily to system, process, product, and service changes, and are able to reason, problem solve and think critically. They must demonstrate a high level of integrity, personal diplomacy, and respect. Knowledge of Federal banking regulations and industry workflow is a plus but isn't required. Must be able and willing to abide by all Bank policies, procedures, and Federal banking regulations. CorTrust is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
    $29k-34k yearly est. Auto-Apply 57d ago
  • Customer Service Associate

    CK Hutchison Holdings Limited

    Customer service advocate job in Sioux Falls, SD

    Share: share to e-mail Job Title: Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com. Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia. Summary & Positions: At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: * The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute. * To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities. * An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members. What you get: Comprehensive onboarding and training from day one. In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings. Benefits offerings including: * Bundled health plans such as medical, Rx, dental and vision * Company-paid life insurance for extra protection and peace of mind * Programs to stop smoking, diabetes management coaching, and on demand care options. * A 401k plan with generous company matching contributions to assist you in saving for a secure financial future. * Paid time off from work for leisure or other hobbies. * A range of mental health services to assist you in managing daily life. Savers is an E-Verify employer 4008 S Shirley Ave, Sioux Falls, SD 57106 Share: share to e-mail
    $22k-30k yearly est. 36d ago
  • Customer Service Representative - Sioux Falls, SD

    Kedia Corporation

    Customer service advocate job in Sioux Falls, SD

    Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system ScannersStandalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani EmailCustomer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRMElectronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft OutlookNetwork conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani ChatSpreadsheet software - Microsoft ExcelKnowledgeCustomer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Speaking - Talking to others to convey information effectively.Service Orientation - Actively looking for ways to help people.Persuasion - Persuading others to change their minds or behavior.Reading Comprehension - Understanding written sentences and paragraphs in work related documents.Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Writing - Communicating effectively in writing as appropriate for the needs of the audience.Coordination - Adjusting actions in relation to others' actions.Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.Negotiation - Bringing others together and trying to reconcile differences. AbilitiesOral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.Oral Expression - The ability to communicate information and ideas in speaking so others will understand.Speech Clarity - The ability to speak clearly so others can understand you.Speech Recognition - The ability to identify and understand the speech of another person.Written Expression - The ability to communicate information and ideas in writing so others will understand.Near Vision - The ability to see details at close range (within a few feet of the observer).Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.Written Comprehension - The ability to read and understand information and ideas presented in writing.Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional InformationIf this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
    $27k-35k yearly est. 60d+ ago
  • Customer Service Rep - Part Time

    Cubby S Inc.

    Customer service advocate job in Sioux Falls, SD

    POSITION: Customer Service Representative - Part Time SHIFT: First / Day Second / Afternoon Third / Night REPORTS TO: Store Manager As a Cubby's CSR, customer service is our number one priority. Our CSRs are not just cashiers. Our CSRs are required to do the following. 1.Provide a friendly greeting to all customers upon entering the store or on the phone.2.Get to know your customers and use their name.3.Go out of your way to make customers feel important and valued.4.Move quickly to provide fast service.5.Suggestive sell to customers when appropriate.6.Thank customers for their business and invite them back.Without our customers we would not be in business. It's imperative that they receive 100% of our attention and we show appreciation for their business. ADDITIONAL RESPONSIBILITIES INCLUDE: Cleaning & Housekeeping: Inside Restrooms: Floor, toilet, sink, mirror, walls, and ceiling clean and odor free. Soap, towels and toilet paper stocked Trash Cans: Emptied, clean and bags tucked out of site Doors & Windows Floors: Sweep and mop, free of trash, spills, and stains Coolers: Doors and shelves cleaned free of stains and spills Rugs: Swept and free of trash Transaction Counter: Clean and organized Shelves: Clean and dust free Fast food area: Equipment and prep area clean and organized Back office and cooler neat and organized Coffee and Fountain Area: Clean, free of spills and trash Merchandise: Clean and dust free Cleaning & Housekeeping: Outside Parking Lot: Swept and free of trash, oil, gas spots, cigarette butts, and weeds Windows & Doors: Clean, no faded or unauthorized signs Entrance Sidewalk: Clean, stain and trash free Trash Cans: Clean, not overflowing, and bags tucked Fuel Islands: Dispensers and nozzles clean Squeegee's & towels on all islands, windshield buckets full Car Wash: Sweep inside Merchandising Stock, front, and face all merchandise Bag Ice (if neces.) All merchandised priced Cooler fronted and labels faced Stock fountain, cooler, and freezer Brew Coffee No out of date merchandise Move and build displays. Sales Counter: Proper Cig. display, products priced Stock lottery supplies and cigarettes Misc. Check in vendors, and gas deliveries Ability to operate POS, lottery, phone card and money order machines Attend store meetings CANDIDATE PROFILE: In addition to being able to perform the job duties outlined on page one, below are important expectations while working on our team. • People oriented, friendly, enthusiastic, smiles. • Provides upward feedback to management • Respectful and polite • Able to work alone and on a team • Demonstrate a sense of urgency (move fast) • Able to stay busy between customers • Honest • Flexible • Willing to learn • Willing to help associates and customers • Communicates effectively with Store Manager, team members, vendors, and customers • Multi-Task: able to successfully complete multiple tasks independently • Dependable & punctual - consistently reports to work on time and provides proper notice if necessary • Identifies problems and resolves issues quickly and effectively PROFESSIONAL IMAGE: • Our professional image standards include: • Proper uniform and name tag at all times • No gossiping or profanity • Proper hygiene: showered, clean shaved, clean hair, no body odor, clean uniform, fresh breath, clean finger nails • No cell phone for calls or texting permitted while on duty, only emergency calls from family or friends can be placed to or from store phone only POSITION REQUIREMENTS: ABILITY, EDUCATION, AND/OR RELATED WORK HISTORY • Must be in physically good shape and able to lift bend and stand up to eight hours. • Must be able to balance on step stool or step ladder. • Must be able to work in a cooler at a temperature of 32 degrees. • Must be able to lift 25 lbs. • Must be able to do basic math. • Must be able to speak, read and write English and communicate with customers in English. DISCLAIMER-THE ABOVE STATEMENTS ARE INTENDED TO DESCRIBE THE GENERAL NATURE AND LEVEL OF WORK BEING PERFORMED BY PEOPLE ASSIGNED TO THIS POSITION. THEY ARE NOT TO BE CONSTRUED AS AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES, AND SKILLS REQUIRED OF PERSONNEL SO CLASSIFIED. ALL PERSONNEL MAY BE REQUIRED TO PERFORM DUTIES OUTSIDE OF THEIR NORMAL RESPONSIBILITIES FROM TIME TO TIME, AS NEEDED.
    $27k-35k yearly est. Auto-Apply 60d+ ago
  • Account Servicing Specialist

    Vervent

    Customer service advocate job in Sioux Falls, SD

    Full-time Description Our ideal candidate is someone who is excited to become a part of an awesome, fast-growing team and must display these three top (required) skills: 1. Time management skills 2. Ability to think critically 3. Written communication skills 4. Ability to multi-task General Position Summary The Account Servicing Specialist is responsible for fulfilling Client and customer requests in a timely, accurate manner. This would include sending electronic correspondence in reply to requests regarding status of account, delinquent accounts, updating information, processing credit or debits as required or unsatisfactory services. The hours of the position are between 7:00am and 5:00pm Monday through Friday. Perks • Medical, FSA & HSA, Dental, Vision + More! • 401k - 100% vested once you start contributing. Generous company match! • Regular employee health, wellness & engagement activities! • Pet Insurance, because fur babies are important to us too! About Vervent As one of the pre-eminent Lending as a Service (LaaS) companies, Vervent sets the global standard for outperformance by delivering superior expertise, future-built technology, and meaningful services. We support our industry-leading partners with primary strategic services including Loan & Lease Servicing, Call Center Services, Backup Servicing/Capital Markets Support, Credit Card Servicing, and Card Marketing & Customer Acquisition. Vervent empowers companies to accelerate business, drive compliance, and maximize service. If you're interested in reviewing the full , continue reading below… Primary Responsibilities Process Transaction Services functions as assigned by Management; Recommend improvements, enhancements, and changes to current policies and procedures to ensure effectiveness within the department; Receive and respond to daily correspondence requests and internal requests submissions; Maintain accuracy and efficiency according to established departmental standards; Verify and update all pertinent information; Work as one team with all Back Office area and sites of Vervent Perform additional duties as required. #LI-VW1 #LI-Onsite Requirements Position Requirements High School diploma or equivalent. Minimum of one year of credit card experience preferred; Experience with Microsoft Office (primarily Word and Excel) preferred. Ability to work in a team environment and interact effectively with all levels of management and staff; Strong attention to detail with excellent verbal and written communication skills; Ability to take the initiative and utilize sound judgment in decision making and higher level problem solving skills; Ability to multi-task; Ability to change functions quickly as need arises Ability to learn multiple tasks in various platforms based on Client Strong computer, keyboarding, and telephone skills. Physical Requirements The work is of an intellectual nature. While performing the functions of this job, the employee is required to sit for prolonged periods. Specific vision abilities required include close and medium distance vision and the ability to adjust focus. Must be able to hear normal sounds, distinguish sound as voice and communicate through human speech. This position requires the ability to operate a keyboard, computer mouse, telephone, fax, copier, writing tools, and other standard office equipment. On an occasion, an employee will be asked to lift items weighing up to 35 lbs. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Salary $12.62-$16.83/hour, with possibility of monthly incentives.
    $12.6-16.8 hourly 22d ago
  • Existing Customer Service Technician

    Dbsrepair

    Customer service advocate job in Eden, MN

    Description Existing Customer Sales Representative - Expertise, Trust, and Thoughtful Solutions At DBS Residential Solutions, we believe that remarkable experiences start with knowledge, trust, and expertise. Our mission is to challenge the status quo and redefine the contractor industry by providing homeowners with a level of service and professionalism they've never seen before. If you are serious, sincere, and systematic, with a passion for learning, problem-solving, and guiding customers through well-researched solutions, this role is built for you. As an Existing Customer Service Technician, you will use your expertise and consultative approach to guide homeowners in maintaining and enhancing their current home protection systems. You will take a thoughtful, education-based approach, ensuring that every homeowner understands their options and feels confident in their decisions. If you value quality, integrity, and ongoing learning, this role allows you to combine technical knowledge with impactful customer service. How You'll Make an Impact Conduct in-home inspections, carefully diagnosing issues and explaining the science and long-term benefits behind our solutions. Educate homeowners on their current systems and risks, ensuring they have the information they need to make informed, confident decisions. Follow a structured, process-driven approach, guaranteeing consistency, reliability, and the highest level of customer trust. Build long-term relationships with homeowners, providing thoughtful recommendations that align with their home's specific needs. What You Bring A serious, thoughtful, and research-driven approach to sales and problem-solving. A methodical and systematic mindset, ensuring accuracy and quality recommendations. Experience in consultative or technical sales, home services, or customer education is strongly preferred. A valid driver's license, reliability, and a passion for continuous learning and development. What We Offer A structured, knowledge-based sales system-perfect for those who appreciate process and learning. Pre-set appointments-no cold calling, just meaningful, solution-based conversations. Base salary + uncapped commission-earn $60K-$100K+ while making an impact. Company-provided vehicle, full benefits, 401(K) match, and paid training. A culture of continuous learning, giving you the tools to become an expert in your field. DBS has a safe family culture with great opportunities! DBS is a regional leader in basement and foundation repair, concrete lifting and leveling, basement finishing and insulation services that is growing! We are looking for an Existing Customer Sales Representative to join our DBS family. If you are a born leader with a great work ethic who values quality work, customer service, and a company who will appreciate you, apply today to join us as our Existing Customer Sales Representative. All offers are contingent on submitting to and passing a thorough background check starting. Our Vision: "A world where every family lives in a healthy, safe and comfortable home!" Our Mission: "Creating lasting "WOW" relationships with employees and customers, while providing permanent home performance solutions!" Our Values: "Positive, Teamwork & Humble" For more information about our company, visit ****************** DBS is an Equal Opportunity Employer. We encourage Women, Veterans, and Minorities to apply! Salary Description $60k - $100k per year
    $34k-45k yearly est. 4d ago
  • Customer Service Representative

    Hom Furniture 4.4company rating

    Customer service advocate job in Sioux Falls, SD

    Part-time Description Pay $16-$18 Responsibilities The Customer Service Representative is tasked with providing excellent customer service for HOM Furniture's customers. Necessary tasks include: Answering phones to either direct callers to the proper department or to answer any questions they may have. Finalizing orders, taking payments, and scheduling deliveries and pickups. Processing returns and processing initial paperwork for warranty claims. Making changes and cancellations to orders when appropriate. Updating customers on changes to their order status. Processing finance applications. The Customer Service Representative serves as a support for showroom Sales Consultants. As such, they assist with questions and processing orders as needed. Processes sales for accessories and other small purchases. Occasionally, the Customer Service Representative works the sales floor following HOM Furniture's proven sales methods. Other duties as assigned. Benefits HOM Furniture offers its full-time employees a competitive benefits package. Paid Time Off- 20 Days in 1st year for full-time employees Medical and/or Dental Coverage 401(k) Employee Contribution Plan 401(k) Employer Matching Employee discount Career advancement opportunities and training Pay on Demand - options for receiving earned wages Requirements Education: Must be working towards or have a high school diploma or GED. Experience: Six months of customer service experience preferred. Physical Demands: Low physical demands required. The employee is regularly required to sit for sustained periods of time and occasionally lift up to 25 pounds. Other: Must be able to communicate effectively both verbally and in writing. *Reasonable accommodation will be made for those who require it. HOM Furniture is proud to be an equal opportunity workplace. Individuals seeking employment at HOM Furniture are considered without regard to race, color, religion, gender expression or identity, sexual orientation, national origin, marital status, age, creed, public assistance status, disability, membership or activity in a local commission, or any other characteristic or classification protected by federal, state or local law.
    $26k-31k yearly est. 60d+ ago
  • Equipment Service Specialist

    Pipestone 4.0company rating

    Customer service advocate job in Pipestone, MN

    Objective: Responsible for the oversight and installation of machines and equipment within the PIPESTONE truck wash locations. Role and Responsibilities: Responsible for overseeing all maintenance performed on pressure washing machines and related equipment at PIPESTONE managed truck wash locations Overseeing the installation of any new pressure washing machines and related equipment at PIPESTONE managed truck wash locations Orders and installs replacement parts for machines. Performs preventive maintenance inspections and service on machines. Records and reports damaged, worn, or broken parts. Coordinates regular maintenance on machines. Identify the causes of unexpected breakdowns of machines. Repairs broken machines quickly and efficiently. Cleans, organizes, inventories, stocks, and otherwise maintains shop areas, parts, tools, and supplies. Prepare reports documenting work performed. Assist with power washing as needed Work on small engines as needed Scheduling service work on livestock trailers as needed Light mechanical and electrical work on livestock trailers as needed Qualifications and Education Requirements: Vocational or college with related coursework or equivalent experience related to pressure washing machines and related equipment, required Mechanically inclined with great problem-solving skills Good communication skills Organized with good attention to detail Be proficient in MS Office/Nitro PDF/etc. Work Environment: Works well with a team as well as individually Ability to work in a fast-paced environment Physical Requirements: Prolonged periods of standing or sitting Able to bend, stretch, push, pull and move as needed to reach, clean and service machinery Must be able to visually inspect machines Must be able to lift or carry up to 50 lbs. Additional Requirements: Must possess a valid driver's license and be able to pass the required MVR to drive PIPESTONE company vehicles Compensation/Benefits: $60,000-$70,000 base salary, depending on experience Benefit Package includes Paid Single Health Insurance, Family Health Coverage Available Dental/Vision/Life/Disability Insurance Retirement Plan Holidays & Paid Time Off
    $60k-70k yearly 60d+ ago

Learn more about customer service advocate jobs

How much does a customer service advocate earn in Sioux Falls, SD?

The average customer service advocate in Sioux Falls, SD earns between $25,000 and $35,000 annually. This compares to the national average customer service advocate range of $27,000 to $39,000.

Average customer service advocate salary in Sioux Falls, SD

$30,000

What are the biggest employers of Customer Service Advocates in Sioux Falls, SD?

The biggest employers of Customer Service Advocates in Sioux Falls, SD are:
  1. Home Warranty of The Midwest Inc.
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