Customer service advocate jobs in Yakima, WA - 134 jobs
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Customer Service Associate
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Service Specialist
Route Service Representative (4-Day Workweek)
Cintas 4.4
Customer service advocate job in Yakima, WA
Cintas is seeking a Route Service Representative to manage and grow customer accounts in the Rental Division. Our partners drive a truck along an established route and service and sell within an existing customer base. It is a physical, fast-paced, indoor/outdoor position in which our partners deliver and pick up uniforms, shop towels, chemical cleaning products and other facility service products.
Our Route Service Representatives enjoy:
- Comprehensive 10-week training program
- Solid base salary and commission potential after being assigned a route
- Majority work a 4-Day workweek
- Majority work no nights or weekends
- Monthly/Quarterly performance bonuses & incentives
Key Responsibilities Include:
- You are the face of Cintas to our customers and must work to build rapport with key decision makers
- Ensure quality standards, and proactively solve customer concerns.
- Grow our existing customer base by upselling and cross-selling additional products and services
- Negotiating service agreement renewals and control inventory while working professionally and safely
- Comply with driving and vehicle regulations.
**Skills/Qualifications**
Required
Qualified candidates must meet all requirements outlined by the Department of Transportation (DOT) for driving a regulated vehicle weighing more than 10,000 lbs. In order to comply with DOT requirements, qualified candidates must, prior to their first day of employment:
- Have an active driver's license
- Be at least 21 years of age
- Obtain a DOT medical certification
- Provide documentation regarding their previous employment
All successful candidates will also possess:
- The ability to meet the physical requirements of the position
- A High School diploma, GED or Military Service
- The ability to demonstrate a strong customerservice orientation
- Self-motivation and the drive to work in an environment that relies on teamwork to meet goals
- A positive attitude, along with ambition, organization and service spirit
This is a rewarding opportunity! To support our aggressive growth plans, we offer unique opportunities, including advancement, ongoing training, mentoring and the opportunity to develop world class business skills.
**Benefits**
Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.
Additionally, our employee-partners enjoy:
- Competitive Pay
- 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
- Disability, Life and AD&D Insurance, 100% Company Paid
- Paid Time Off and Holidays
- Skills Development, Training and Career Advancement Opportunities
**Compensation**
A reasonable estimate of total compensation for this role ranges between $45,000 - $90,000/Year and is a combination of base salary plus earned commissions. The range takes into account factors that are considered in making compensation decisions including, but not limited to, skill sets, experience and training, performance, and other business and organization needs. This disclosed range has not been adjusted for applicable geographic differentials associated with the location at which the position may be filled. Please note, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decision are dependent on the facts and circumstances of each decision.
**Company Information**
Cintas Corporation helps more than one million businesses of all types and sizes get Ready to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor's 500 Index and Nasdaq-100 Index.
Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.
This job posting will remain open for at least five (5) days.
**Job Category:** SSR
**Organization:** Rental
**Employee Status:** Regular
**Schedule:** Full Time
**Shift:** 1st Shift
\#INDT3
$45k-90k yearly 4d ago
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Customer Relations Representative - State Farm Agent Team Member
Eric Silvers-State Farm Agent
Customer service advocate job in Yakima, WA
Job DescriptionBenefits:
Hiring bonus
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Eric Silvers - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customerservice skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Manage customer inquiries and resolve issues.
Maintain customer records and update information as needed.
Assist with customer retention strategies.
Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
Communication and problem-solving skills.
Experience in customerservice preferred.
Ability to handle high-stress situations calmly.
Bilingual Spanish preferred.
$40k-52k yearly est. 23d ago
Remote Primary Care Coordinator (Medical Assistant) Float
Pine Park Health 3.6
Customer service advocate job in Yakima, WA
Welcome to Pine Park Health!
About Us
Pine Park Health is a value-based primary care practice that is redesigning how residents of senior living communities get or stay healthy and lead a life they love. We're on a mission to dramatically improve healthcare for seniors by building a new model of care that's designed around everyone involved - patients, families, community staff members, providers, and payers.
We've started by providing regular prevention and screening, care for chronic conditions, lab work, and diagnostic testing to patients in their apartments. We visit each community frequently to see patients and collaborate on patient health needs with staff. We also make it easier for patients to get care urgently with same-day or next-day care, helping them avoid unnecessary trips to the ER or hospital.
Over 185 communities across Arizona, California, and Nevada work with Pine Park Health today and we're growing quickly to expand our reach and impact. Investors include First Round Capital, Google's AI fund, Canvas Ventures, Foundation Capital, Y Combinator, and Susa. If you're a determined and mission-oriented person who is looking to build the future of healthcare for seniors, join us!
The Opportunity
Primary Care Coordinators (PCCs) serve as the central point of contact for our primary care team. This specific role is a Float Primary Care Coordinator with our practice in Reno, Nevada, called Geriatric Specialty Care (GSC). Approximately 50% of your time will be spent supporting a panel of patients and the rest of your time will be spent on things like special projects related to new tools/workflows or patient engagement. You will also help manage the tasks of other PCCs when they are on PTO/OOO.
The role focuses on coordinating patient care, maintaining relationships with senior living facilities, and ensuring excellent healthcare delivery through effective communication and documentation.
Key Responsibilities:
- Centralized Triage
- Fax Management
- Pod Coverage
- New patient onboarding
- Proactive outreach
- Workflow Innovation
- Administrative Support
- Scheduling
- Participate in mandatory after-hours shift rotation
Key Evaluation Metrics: Success will be measured in the following focus areas:
Inbound Phone Calls:
-Answer 95% of inbound calls within 60 seconds and expect ~30 inbound calls / day
-Aim for an average wait time of less than 30 seconds
-Ensure caller wait times do not exceed 2 minutes
Task Completion:
-Messages and Clinical Emails: Address 95% within 2 hours
-Complete routine tasks within 7 days; STAT tasks completed within 24 hours
-Proactively contact all newly enrolled patients within 24 hours to schedule a welcome visit
-Complete 100% of visit reminder calls each day and expect to make ~20 reminder calls / day
Voicemails:
-Close/resolve all urgent voicemails within 1 hour
-Return non-urgent voicemails within 1 business day
-Ensure after-hours voicemails are addressed within first 2 hours of next business day
Patient Care Management:
-Ensure accurate logging of all patient encounters for chronic care management
-Log 6 hours per day of care coordination using our custom logging software
-Assist with improvement projects related to quality and efficiency
-Achieve a patient satisfaction survey score of 8.5/10 or higher
Requirements:
- High School Diploma (some college preferred)
- Basic understanding of Primary Care Operations
- Medical Assistant Certification preferred
- Comfort with healthcare technology platforms
- Ability to thrive in a fast-paced, changing environment
- Attendance is critical in this role to ensure quality patient care
- Must be able to work ~5 on call overnights and/or weekends
- Ongoing Regulatory Requirement: Must not be on any exclusion or debarment from participation in Federal Health Care Programs at any time and must remain in good standing with government regulators such as the OIG, CMS, etc.
Benefits Designed For You and Yours
Paid Parental Leave
Medical, Vision, and Dental Insurance
401K Retirement Plan
Mileage and Cell Phone Reimbursement
Annual Wellness Allowance
Professional and Personal Development Annual Allowance
FSA and Dependent Care FSA
10 Paid Holidays
Paid Time Off
Paid Sick days
Physical Requirements:
- Ability to remain seated for extended periods
- High proficiency with computers and mobile devices
- Remote Work Requirements: Candidates must maintain a private, HIPAA-compliant home office space free from interruptions and unauthorized access, stable high-speed internet connection, and standard remote work technology including computer, webcam, headset etc.
This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements, or working conditions. While this is intended to be an accurate reflection of the current job, the Company reserves the right to revise the job or to require that other or different tasks be performed as assigned. All job requirements are subject to possible revision to reflect changes in the position requirements or to reasonably accommodate individuals with disabilities. This job description in no way states or implies that these are the only duties to which will be required in this position, employees may be required to follow other job-related duties as requested by their supervisor/manager (within guidelines and compliance with Federal and State Laws). Continued employment remains on an “at-will” basis.
$40k-47k yearly est. Auto-Apply 14d ago
Customer Service Associate I
Dollar Tree 4.4
Customer service advocate job in Prosser, WA
We're seeking a CustomerService Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register
* Maintain security of cash and protect company assets
* Keep the store well-stocked, and recover merchandise
* Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
* Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
* Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
* Other duties as assigned*
Skills and Experience:
* High school diploma or equivalent is preferred
* Previous customerservice experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
* Ability to follow instructions and interpret operational documents is required
* Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
* Excellent customerservice and relationship management skills are required
* Strong organizational and communication skills are required
* Strong problem-solving and decision-making skills are required
Perks and Benefits:
We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:
* Employee Assistance Program
* Retirement plans
* Educational Assistance
* And much more!
We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.
This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.
Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.
Part time
1309 Meade Ave,Prosser,Washington 99350-1401
09258
Dollar Tree
From:
17.13
To:
17.5
$28k-33k yearly est. 35d ago
Customer Service Rep(09425) - 364 Chardonnay Ave., Suite #1 & #2
Domino's Franchise
Customer service advocate job in Prosser, WA
CustomerService Representative Reports to: Manager Hours/wk: 15-25 Salary/Wage Range: $17.13-$18.00
Benefits- paid sick leave per Washington law, paid family and medical leave per Washington law, other compensation- tips.
Summary Description
Responsible for providing general customer support including answering phone, taking customer's orders, keeping work area and customer area clean and stocked, Greeting in store customers promptly and warmly, running errands, Operating cash drawer, credit card processing, Assist with a variety of other store functions as needed.
Responsibilities
• Greet every customer
• Demonstrate a complete understanding of all menu items and ingredients
• Take food orders efficiently and accurately
• Interact with customers to resolve any issues in a friendly, service-oriented manner and relay information to supervisor
• Operate cash register and receive payments from customers in cash or credit card, accurately count and provide change to customer.
• Clean and stock work area and customer area
• Ensure proper food handling procedures are followed including wrapping, labeling, dating, stocking, storing, rotating, and checking temperature of products
• Assist in preparing, cutting and boxing menu items as needed
• Receive inventory, move, lift food and beverage products and supplies
Key Competencies
Excellent organization, prioritization, accuracy and time management skills
• Ability to multitask without losing track of things.
• Ability to stay focused on highest priority activities in a hectic always-changing environment.
• Maintains high degree of accuracy, completeness, and correctness in all activities. Take pride in your work
• Requires the ability to bend, twist and stand for long periods, also lift/push objects weighing over 40 lbs.
Focused to achieving results
• Really care about the customer and the experience you are giving them
• Proactively works to make things happen, can engage assistance from a variety of sources
• Takes direction and course correction in a pro-active manner.
• “Can do” attitude toward unfamiliar tasks.
• Like to be part of a team
Positive attitude, flexible and adaptable
• Ability to communicate positively, compassionately and fairly under stressful situations
• Positive attitude in the face of challenges uncertainty, and change.
Technical knowledge/skills
• Strong verbal skills
• Confidentiality
• Comfortable using POS system
Additional Information
All your information will be kept confidential according to EEO guidelines.
$17.1-18 hourly 15d ago
Customer Care Center Representative
Jth Tax LLC
Customer service advocate job in Yakima, WA
Customer Care Center Representative
Department: Managed Operations Division
Status: Seasonal
Reports to: Area Manager
FLSA Status: Non-Exempt
The Liberty Tax mission is to be trusted locally and respected nationally as the best choice for professional tax services. In keeping with that mission, we are an organization built on REAL values:
Relational- We are committed to building authentic relationships by fostering collaboration, inclusion & focus on mutual success and trust.
Excellent- We strive for excellence in all we do by taking pride in the products and services we provide. We go the extra mile.
Accountable- We are an organization of accountability- acting with a clear sense of ownership by conducting ourselves and our business with the highest standard of transparency, honesty & fairness.
Local- We make an impact locally- The people we help are not just our customers, they're our neighbors and we're here to serve them.
Position Responsibilities/Duties/Functions/Tasks
Take customer calls - provide accurate, satisfactory answers to their queries and concerns
De-escalate issues involving dissatisfied customers, offer patient assistance and support
Call clients and potential customers and aid in scheduling appointments
Review client accounts - provide updates and information about their tax return
Responding to all client inquiries in a polite, professional, and timely manner
Place outbound calls
Document customer comments and feedback in the appropriate systems
Expresses initial greeting at the front desk, as needed
Answers and transfers phone calls
Data entry
Internal mail and package distribution
Other duties as assigned
Position Skills and Qualifications
Strong verbal and written communication, interpersonal and organization skills
Interpersonal skills to create a pleasant experience for all customers, such as being personable and attentive
Comfortable working in fast paced environment
Verbal written communication skills to interact clearly with clients, vendors, and other employees
Time management skills to prioritize and complete task daily
A patient and empathetic attitude
Adaptability and Flexibility in a change of pace work environment
Computer literacy - Working knowledge of Windows Professional and Microsoft Office Suites
Phone experience, including the ability to handle multi-dimensional phone systems
Previous experience in a fast-paced, highly structured environment
Ability to work both independently and within a team
Bilingual in Spanish is preferred, not required
Flexible to work nights and weekends as necessary
Minimum of a high school diploma or a GED
Physical Demands and Work Environment
Position requires working at a desk at a Managed Operations office for periods of time up to eight hours
Will require working weekends and some Holidays
Employee Acknowledgement
This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts or working conditions. While this list is intended to be an accurate reflection of the current job, Liberty Tax Service reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change (i.e. emergencies, changes in personnel, work load, or technological developments).
$36k-44k yearly est. Auto-Apply 60d+ ago
Customer Service Representative (CSR)
Colonial Lawn & Garden
Customer service advocate job in Yakima, WA
Job DescriptionSalary: $20-$28 DOE Hourly
CustomerService Representative
The CustomerService Representative (CSR) is responsible for delivering exceptional customerservice and supporting smooth daily office operations. This role serves as the primary point of contact for customers and visitors, while also assisting internal teams through accurate communication, scheduling support, and administrative coordination.
In addition to core customerservice duties, this position may provide backup support for logistics and routing functions as needed.
Primary Responsibilities
CustomerService
Serve as the primary point of contact for customer inquiries via phone, email, web, and text.
Greet and assist guests visiting the office in a professional and welcoming manner.
Respond promptly and professionally to customer questions, concerns, or complaints.
Notify customers of scheduled services through calls, texts, or emails.
Maintain accurate and detailed customer account notes and documentation.
Process customer payments, including mailed and in-office payments.
Deliver effective solutions that resolve client concerns while reinforcing confidence in Colonial.
Follow guidance provided by the supervisor and management team.
Proactively plan, organize, and take ownership of daily tasks and workload.
Assist with the development or improvement of office procedures to enhance efficiency and workflow.
Backup Logistics & Scheduling Support
Assist with creating or adjusting daily technician schedules and routes under guidance.
Communicate schedule changes, add-on services, or priority requests to field technicians.
Review technician availability and flag potential scheduling conflicts.
Support follow-up on missed, incomplete, or rescheduled services from prior days.
Coordinate with technicians and department managers to ensure service continuity.
Qualifications
Required
High school diploma or equivalent.
25 years of customerservice or administrative experience.
Strong organizational and time-management skills with the ability to multitask in a fast-paced environment.
Excellent verbal and written communication skills.
High attention to detail and accuracy.
Strong problem-solving skills and sound judgment.
Proficiency with office software and CRM systems.
Reliability and strong attendance history.
Preferred / Nice to Have
Experience with scheduling, dispatching, routing, or logistics support.
Familiarity with service-based operations or field service coordination.
Why This Role Matters
This position plays a key role in shaping the customer experience and supporting daily operations. While customerservice is the primary focus, exposure to logistics and scheduling offers an opportunity to broaden skills and grow within the organization without the pressure of owning routing responsibilities full-time.
If you're passionate about helping customers and supporting a winning team, we'd love to hear from you! Apply today and become a key part of our growing team.
$20-28 hourly 25d ago
Customer Service Associate
Thoroughbred Express Auto Wash
Customer service advocate job in Union Gap, WA
Boost your income beyond your hourly wage with lucrative commission-based earnings and generous employer contributions to your 401k retirement plan!
Become a valuable member of our top-tier team as a CustomerService Associate! Take pride in educating and informing customers about the smooth operations, numerous benefits of being a member, and safety features at Thoroughbred Express washes.
Key Duties and Responsibilities
Focus on providing a positive customer experience.
Carry out daily duties that ensure effective operation of a car wash facility in partnership with
peers and site management.
Greet customers with a warm smile, review and educate on services, and assist with payment.
Stay up to date with knowledge of how to use certain equipment for them to be able to work
efficiently in an automated facility.
Direct the Driver into the entrance to the car wash or guides them onto tracks.
Carry out periodic maintenance of equipment used in washing to keep them in proper working
order.
Perform cleaning of facility and ensure everything is kept in the appropriate place and organized.
Provide assistance to customers in any area concerning car wash process.
Carry out visual inspection of vehicles to confirm their condition before sending them into the
wash area.
Additional duties as assigned.
Essential Responsibilities:
• Display courteous, customerservice focus, and professional attitude
• Work while standing over long periods of time (6+ Hours)
• Lift items of moderate weight (10+ pounds)
• Maintain work expectations outdoor in all weather conditions
• Interact ethically with fellow employees and customers
• Possess valid and current driver's license
• Excellent written and oral communication skills, as well as interpersonal skills
Physical Requirements:
• Ability to stand and work on feet for long hours in all weather conditions
• Use of protective equipment such as ear plugs, safety glasses and gloves
Additional Benefits:
All positions are overtime eligible, including salaried positions, to be in compliance with OR and WA laws
We do offer a 401k plan, but we do not provide employer contributions/match
We offer a generous health benefits package for full time employees
We offer a generous commission structure for employees through sales of monthly memberships
We offer Paid Time Off (PTO) for full time employees
Competition and milestone bonuses
$29k-38k yearly est. Auto-Apply 60d+ ago
Customer Care Center Representative
Liberty Tax Service 3.8
Customer service advocate job in Yakima, WA
Customer Care Center Representative Department: Managed Operations Division Status: Seasonal Reports to: Area Manager FLSA Status: Non-Exempt The Liberty Tax mission is to be trusted locally and respected nationally as the best choice for professional tax services. In keeping with that mission, we are an organization built on REAL values:
* Relational- We are committed to building authentic relationships by fostering collaboration, inclusion & focus on mutual success and trust.
* Excellent- We strive for excellence in all we do by taking pride in the products and services we provide. We go the extra mile.
* Accountable- We are an organization of accountability- acting with a clear sense of ownership by conducting ourselves and our business with the highest standard of transparency, honesty & fairness.
* Local- We make an impact locally- The people we help are not just our customers, they're our neighbors and we're here to serve them.
Position Responsibilities/Duties/Functions/Tasks
* Take customer calls - provide accurate, satisfactory answers to their queries and concerns
* De-escalate issues involving dissatisfied customers, offer patient assistance and support
* Call clients and potential customers and aid in scheduling appointments
* Review client accounts - provide updates and information about their tax return
* Responding to all client inquiries in a polite, professional, and timely manner
* Place outbound calls
* Document customer comments and feedback in the appropriate systems
* Expresses initial greeting at the front desk, as needed
* Answers and transfers phone calls
* Data entry
* Internal mail and package distribution
* Other duties as assigned
Position Skills and Qualifications
* Strong verbal and written communication, interpersonal and organization skills
* Interpersonal skills to create a pleasant experience for all customers, such as being personable and attentive
* Comfortable working in fast paced environment
* Verbal written communication skills to interact clearly with clients, vendors, and other employees
* Time management skills to prioritize and complete task daily
* A patient and empathetic attitude
* Adaptability and Flexibility in a change of pace work environment
* Computer literacy - Working knowledge of Windows Professional and Microsoft Office Suites
* Phone experience, including the ability to handle multi-dimensional phone systems
* Previous experience in a fast-paced, highly structured environment
* Ability to work both independently and within a team
* Bilingual in Spanish is preferred, not required
* Flexible to work nights and weekends as necessary
* Minimum of a high school diploma or a GED
Physical Demands and Work Environment
* Position requires working at a desk at a Managed Operations office for periods of time up to eight hours
* Will require working weekends and some Holidays
Employee Acknowledgement
This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts or working conditions. While this list is intended to be an accurate reflection of the current job, Liberty Tax Service reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change (i.e. emergencies, changes in personnel, work load, or technological developments).
$36k-44k yearly est. 56d ago
Entry Level Customer Service/Sales
Global Elite Group 4.3
Customer service advocate job in Yakima, WA
Ambition over experience Are you ready to redefine your career and enjoy the freedom of working from anywhere? We're on the lookout for individuals hungry for success, seeking a work environment that prioritizes flexible schedules, residual income, and unlimited growth potential. Join us for a unique opportunity where mentorship takes center stage, fostering collaboration instead of competition.
Why Choose Us: • Location Freedom: Embrace the freedom to work from anywhere in the world, allowing you to create your ideal work environment. • Flexible Schedule: Design your workday around your life, not the other way around. Enjoy a schedule that adapts to your needs, allowing for a better work-life balance. • Residual Income: Shift your mindset from one-time earnings to longterm success with a focus on residual income. Build a sustainable stream of earnings that continues to grow over time. • Unlimited Growth Potential: Break free from limitations and explore endless personal and professional growth possibilities. Your success has no bounds here. • Mentorship-Centric Culture: Experience a supportive culture where mentorship is not just a buzzword but a fundamental aspect of your journey. Grow in the business with guidance, not by competing against others.
Your Journey: • Residual Income Development: Learn the art of cultivating residual income streams, ensuring financial stability and growth. • Unlimited Growth: Explore opportunities for unlimited growth as you chart your course in a company that values your ambition. • Mentorship Embrace: Engage with mentors invested in your success, providing guidance and insights to help you flourish in the business. • Flexible Excellence: Harness the power of a flexible schedule to achieve excellence in your work without sacrificing personal freedom.
Qualifications: • Ambition Over Experience: No prior experience is necessary - we value ambition, determination, and a hunger for success. • Adaptability: Thrive in a dynamic work environment, embracing change as a catalyst for growth. • Tech-Enthusiast: Comfortable utilizing technology to enhance your productivity and collaboration.
If you're ready to embark on a career where your success is not a solitary journey but a shared venture, apply now. Let's build something extraordinary together.
Ignite your potential - Apply today!
$34k-42k yearly est. Auto-Apply 60d+ ago
Express Service Advisor
McCurley Integrity Dealerships LLC
Customer service advocate job in Yakima, WA
McCurley Dealerships have a high-trust culture that attracts, retains, engages, and inspires people. Our culture consistently exceeds customer expectations by providing world-class service. We partner with our community by leading, volunteering, giving, and empowering you to do the same.
$35k-61k yearly est. Auto-Apply 11d ago
NPD Specialist - Unit Based Surgical Services
Multicare 4.5
Customer service advocate job in Yakima, WA
You Belong Here.
At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health and well-being of the communities we serve.
FTE: 1.0, Shift: Day, Schedule: Monday - Friday
We are hiring for one role that may align with either job description below.
Job Profile SummaryThe Nursing Professional Development Generalist - Unit Based will have responsibility for operationalizing tools, theories, skills and knowledge of nursing professional development to improve the evidence-based practice of nursing staff on the assigned unit/department(s). The incumbent will practice in the position of NPD Generalist by assuming the following role(s) as needed to demonstrate competent practice as outlined by the Association of Nursing Professional Development: learning facilitator, change agent, mentor, leader, champion for scientific inquiry, advocate for NPD specialty and partner for practice transitions.
This position operates under the direction of their assigned manager. Work situations are varied with an emphasis on Assessment of Practice Gaps/Root Cause Analysis, Identification of Learning Needs, Outcomes Identification, Planning, Implementation, Coordination, Facilitation of Positive Learning and Practice Environments, Consultation, Evaluation, Ethics, Education, Evidence-based Practice (EBP) and Research, Quality of Nursing Professional Development Practice, Change Management, Leadership, Collaboration, Professional Practice Evaluation, Resource Utilization, Mentorship/Advancing the Profession, Customer Relations, Standardization, Communication, Organization, Prioritization, Flexibility and Creativity as it relates to Onboarding/Orientation, Competency Management, Continuing Education, Role Development, Collaborative Partnerships and Evidence-Based Practice, Research and Quality. This position will collaborate significantly with Program Managers within the Center for Clinical Education & Professional Practice Development, as well as, Clinical Operational Managers, and Directors, and Unit-Based NPD S/G
Requirements
Masters Degree in Nursing initiated within 12 months of hire with consistent progress towards completion within standard program timeframe
Bachelor Degree in Nursing required
Registered Nurse license (RN) in Washington State or multi-state licensure endorsement (MSL)
ANCC NPD specialty certification preferred; if not in possession at time of hire, must acquire within two (2) years of hire
Minimum four (4) years of acute care nursing practice
Previous experience as unit educator, system educator, deployed educator, NPD Specialist/Generalist preferred
Position Summary
The Nursing Professional Development Specialist - Unit Based will have responsibility for operationalizing tools, theories, skills and knowledge of nursing professional development to improve the evidence-based practice of nursing staff on the assigned unit/department(s). The incumbent will practice in the position of NPD Specialist by assuming the following role(s) as needed to demonstrate competent practice as outlined by the Association of Nursing Professional Development: learning facilitator, change agent, mentor, leader, champion for scientific inquiry, advocate for NPD specialty and partner for practice transitions. This position operates under the direction of their assigned manager. Work situations are varied with an emphasis on Assessment of Practice Gaps/Root Cause Analysis, Identification of Learning Needs, Outcomes Identification, Planning, Implementation, Coordination, Facilitation of Positive Learning and Practice Environments, Consultation, Evaluation, Ethics, Education, Evidence-based Practice (EBP) and Research, Quality of Nursing Professional Development Practice, Change Management, Leadership, Collaboration, Professional Practice Evaluation, Resource Utilization, Mentorship/Advancing the Profession, Customer Relations, Standardization, Communication, Organization, Prioritization, Flexibility and Creativity as it relates to Onboarding/Orientation, Competency Management, Continuing Education, Role Development, Collaborative Partnerships and Evidence-Based Practice, Research and Quality. This position will collaborate significantly with Program Managers within the Center for Clinical Education & Professional Practice Development, as well as, Clinical Operational Managers, and Directors, and Unit-Based NPD S/G.
Requirements
Master's degree in Nursing
PhD in Nursing, DNP, or ARNP preferred
Registered Nurse license (RN) in Washington State or multi-state licensure endorsement (MSL)
ANCC NPD specialty certification preferred; if not in possession at time of hire, must acquire within two (2) years of hire
Minimum four (4) years of acute care nursing practice
Minimum three (3) year Program management experience within an education role preferred
Minimum three (3) years previous experience as unit educator, system educator, NPD Specialist/Generalist preferred
About Yakima Memorial Hospital
MultiCare Yakima Memorial Hospital has served the Yakima Valley since 1950. This 226-bed, not-for-profit hospital features a multispecialty team across 20+ primary and specialty care locations, providing cardiac care, cancer care, pediatric trauma care, hospice and advanced care for children with special health needs. Clinicians here care for a diverse patient population and make a meaningful impact in a collaborative, supportive environment where teams are valued and patients are grateful.
About the Yakima Community
Yakima enjoys 300 days of sunshine a year and a valley setting surrounded by desert hills and mountains. The area offers endless outdoor activities, from hiking, mountain biking and fishing to skiing, rafting and camping. Residents also enjoy rivers, lakes and scenic trails just minutes from home, along with a lower cost of living and a welcoming community - perfect for those who love an active outdoor lifestyle.
Why MultiCare?
Rooted in the local community - Partnering with patients, families and neighbors across the Pacific Northwest for more than 140 years
Growth and education - Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in your future
Well-being and support - Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared for at work and in life
Living our values - Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other
Belonging for all - Employee Resource Groups, inclusion initiatives and outreach programs support a workplace where every voice is valued
Pacific Northwest lifestyle - Work and live where natural beauty, adventure and strong community connections are part of everyday life
Pay and Benefit Expectations
We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $101,407.00 - $165,429.00 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant's years of experience align.
Associated benefit information can be viewed here.
$45k-60k yearly est. Auto-Apply 8d ago
Customer Relations Representative - State Farm Agent Team Member
Bryan Robison-State Farm Agent
Customer service advocate job in Sunnyside, WA
Job DescriptionBenefits:
Closed Fridays
4 day work week
License reimbursement
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Bryan Robison - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customerservice skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Manage customer inquiries and resolve issues.
Maintain client records and update information as needed.
Assist with customer retention strategies.
Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
Strong communication and problem-solving skills.
Experience in customerservice preferred.
Ability to handle high-stress situations calmly.
$40k-51k yearly est. 29d ago
Express Service Advisor
McCurley Dealerships
Customer service advocate job in Yakima, WA
Job Description
McCurley Dealerships have a high-trust culture that attracts, retains, engages, and inspires people. Our culture consistently exceeds customer expectations by providing world-class service. We partner with our community by leading, volunteering, giving, and empowering you to do the same.
Benefits:
Medical, Dental, Vision
Long Term Disability
Voluntary Life
Illness, Cancer and Accident Insurance
401k with company contribution
Discounts on McCurley wear, auto purchases, auto parts and auto services at all McCurley locations
Express Service Representative
GROW WITH US!!!!
The Express Service Representative's primary responsibility is to determine the need for repairs by questioning customers about vehicle performance, or by a visual inspections of vehicle in accordance with dealership policies, state, and federal law.
ESSENTIAL FUNCTIONS
Perform walk around with customer, check history and educate customers on recommended maintenance service interval items needed for their vehicle.
Estimates cost of maintenance and prepare itemized work order, listing costs of parts and labor.
Work in a cooperative and positive manner with all personnel.
Conform to the company's policies on non-discrimination and harassment.
Treat members of the public in a courteous and non-discriminatory manner, and maintains a professional demeanor while on the job.
Vehicles driven or moved as part of the job.
Possible chemical exposure as regular part of the job. (a) A limited number of chemicals are used on occasion as a normal part of the job. (b) In order to recognize and protect him/herself from chemicals in the workplace the employee will attend training in company's hazard communication program (worker's right to know), utilize chemical inventory list, utilize material safety data sheet (MSDS), and utilize required personal protective equipment at all times.
Properly use all personal protective equipment - leather topped, rubber soled shoes.
Pay for this position ranges from $40,000.00 - $50,000.00 annually.
Competency Statement(s)
Accuracy - Ability to perform work accurately and thoroughly.
Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.
Customer Oriented - Ability to take care of the customers' needs while following company procedures.
Honest/Integrity - Ability to be truthful and be seen as credible in the workplace.
Working Under Pressure - Ability to complete assigned tasks under stressful situations.
We are an Equal Opportunity Employer
. All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation, or other protected status.
Notice to all applicants: All McCurley Dealership locations participate in the E-Verify program to verify employment eligibility in the US.
$40k-50k yearly 11d ago
Express Service Advisor
McCurley
Customer service advocate job in Yakima, WA
McCurley Dealerships have a high-trust culture that attracts, retains, engages, and inspires people. Our culture consistently exceeds customer expectations by providing world-class service. We partner with our community by leading, volunteering, giving, and empowering you to do the same.
Benefits:
Medical, Dental, Vision
Long Term Disability
Voluntary Life
Illness, Cancer and Accident Insurance
401k with company contribution
Discounts on McCurley wear, auto purchases, auto parts and auto services at all McCurley locations
Express Service Representative
GROW WITH US!!!!
The Express Service Representative's primary responsibility is to determine the need for repairs by questioning customers about vehicle performance, or by a visual inspections of vehicle in accordance with dealership policies, state, and federal law.
ESSENTIAL FUNCTIONS
* Perform walk around with customer, check history and educate customers on recommended maintenance service interval items needed for their vehicle.
* Estimates cost of maintenance and prepare itemized work order, listing costs of parts and labor.
* Work in a cooperative and positive manner with all personnel.
* Conform to the company's policies on non-discrimination and harassment.
* Treat members of the public in a courteous and non-discriminatory manner, and maintains a professional demeanor while on the job.
* Vehicles driven or moved as part of the job.
* Possible chemical exposure as regular part of the job. (a) A limited number of chemicals are used on occasion as a normal part of the job. (b) In order to recognize and protect him/herself from chemicals in the workplace the employee will attend training in company's hazard communication program (worker's right to know), utilize chemical inventory list, utilize material safety data sheet (MSDS), and utilize required personal protective equipment at all times.
* Properly use all personal protective equipment - leather topped, rubber soled shoes.
Pay for this position ranges from $40,000.00 - $50,000.00 annually.
Competency Statement(s)
* Accuracy - Ability to perform work accurately and thoroughly.
* Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.
* Customer Oriented - Ability to take care of the customers' needs while following company procedures.
* Honest/Integrity - Ability to be truthful and be seen as credible in the workplace.
* Working Under Pressure - Ability to complete assigned tasks under stressful situations.
We are an Equal Opportunity Employer. All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation, or other protected status.
Notice to all applicants: All McCurley Dealership locations participate in the E-Verify program to verify employment eligibility in the US.
$40k-50k yearly 9d ago
Customer Service Associate - Temporary
Walgreens 4.4
Customer service advocate job in Yakima, WA
* Models and delivers a distinctive and delightful customer experience. * Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience * Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
* Models and shares customerservice best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Operations
* Provides customers with courteous, friendly, fast, and efficient service.
* Recommends items for sale to customer and recommends trade-up and/or companion items.
* Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
* Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
* Implements Company asset protection procedures to identify and minimize profit loss.
* Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
* Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
* Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
* Has working knowledge of store systems and store equipment.
* Provides customerservice in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
* Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
* Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
* Complies with all company policies and procedures; maintains respectful relationships with coworkers.
* Completes special assignments and other tasks as assigned.
Training & Personal Development
* Attends training and completes PPLs requested by Manager or assigned by corporate.
Basic Qualifications
* Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
* Requires willingness to work flexible schedule, including evenings and weekend hours.
Preferred Qualifications
* Prefer six months of experience in a retail environment.
* Prefer to have prior work experience with Walgreens.
The following information is applicable for San Francisco, CA applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
Salary Range: $17.13 - $19 / Hourly
$17.1-19 hourly 17d ago
Seasonal Merchandising Service Associate - Weekends Preferred
Lowe's Home Centers 4.6
Customer service advocate job in Yakima, WA
Key Responsibilities
CustomerService
Provides SMART customerservice at all times through the daily execution of Lowe's customerservice policies, procedures and programs
Builds relationships with vendors by providing direction and checking to ensure merchandise resets are completed according to Lowe's specifications
Collaborates with the Merchandising Service team and Manager by communicating project priorities, schedule, and project needs (e.g., materials, supplies, time)
Analyzes metrics and provides feedback on project execution and in-store service to store, market, and corporate leaders
Although majority of time of time will be spent in activities that do not involve the direct interaction with customers, the individual in this role is expected to engage with customers when the opportunity arises. This includes:
Understands customers' needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise
Engage with customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise
Listens to and responds knowledgeably and promptly to customer and employee questions by taking them to areas of the store and walking them through projects when necessary
Demonstrates sincere appreciation to customers
Communicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe's programs
In-stock
Moves or replaces beams and grids, rotates stock, builds products, and displays products and support materials using power equipment (e.g., lifts, order pickers) per reset and/or project instructions and processes
Identifies damaged products, removes them from the shelves, delivers them to Return to Manufacturer (RTM) area, and signs off on the products as defective
Verifies buyback items and ensures they are pulled, prepped, and ready for shipping
Identifies damaged or missing signage, displays, and collateral and orders replacements in accordance with merchandising standards and planogram details
Confirms that product pricing information is visible and clear and resolves/replaces any missing pricing labels
Updates/validates wayfinding and product location signage as well as digital maintenance of this information throughout the store
Ensures cross merchandise, side stack products, j-hooks and gravity feed bins are placed appropriately, helping to drive add-on sales
Works with store leadership to stage clearance and damaged merchandise for quick sale
Sorts products in bins, drawers and boxes to ensure that they are in the proper location
Merchandise to plantogram, price, color block and place plants as they arrive
Fill plant racks onto plant tables per plantogram to grand opening ready standards
Clean and Safe Stores
Reviews, completes, and enters completion details (when, what, amount of time spent, taking and uploading photographs to confirm servicing completion, etc.) for all assigned merchandise reset, service, and maintenance tasks
Ensures all reset displays are safe and in working order and repaired/replaced as needed
Repairs/seals damaged packaging and boxes including peg-hook items
Removes all trash, moves cardboard boxes to the bailer, and moves plastic wrap and other debris to the compactor
Replaces light bulbs and alerts the appropriate contact when additional maintenance issues are noted (lights out, painting, etc.)
Detects common signs of shoplifting, theft, and other security risks, and promptly communicates them to management and/or Asset Protection
Ensures compliance with housekeeping standards and programs (e.g., Zone Recovery) to maintain cleanliness and organization of store and working areas
Maintains a safe and secure work environment, which may include conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gates
Adheres to all safety requirements relevant to one's regular job duties: top stock safety, reinstalling safety cables, use of aisle blockers, a tether line on power equipment, spotters, and safety devices
Operates store equipment as needed depending on one specific role and department (e.g., Zebra phone, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutter, panel saw, paint mixer, flooring cutters, compacter baler)
In addition to the above responsibilities, this individual is held accountable for other duties as assigned
Maintain point-of-sale signage including bin plus beam label stock ensuring all bin locators are placed and price changes are activated
Audit and update pricing labels inside and outside the store to ensure accuracy
Follow state-specific guidelines on price changes (Pricing Policy SF-06)
Required Qualifications
High school diploma or GED General Studies or equivalent years of experience in lieu of education requirement, if applicable
Preferred Qualifications
6 Months of Lowe's sales floor experience
6 Months of Experience performing product merchandising tasks including reading planograms and plantograms, setting up and tearing down displays
3 Months of Experience operating power equipment such as lifts, order pickers, and similar equipment
Pay Range: $17.13 - $17.70 per hour
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit ****************************************
Associate Benefits (************************************************
Working at one of the largest retail companies has its perks. We offer exceptional benefits and wellness programs for eligible full-time and part-time associates, tailored for many different lifestyles. Our benefits range from health, vision and dental insurance to paid vacation, tuition assistance and parental and family-building benefits. Plus, we offer learning and development opportunities to help our associates grow their skills and achieve their goals.
Health, Dental and Vision insurance
Life and Disability insurance
Paid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer time
Flexible spending and health savings accounts
401(k) Retirement account with company match
Employee Assistance Program with concierge, work/life services and no-cost counseling for all kinds of needs
Education support programs, including tuition assistance and trade skills scholarships
Business Travel Accident insurance
Maternity and Parental leave
Adoption assistance
Lowe's Associate Discount and broad discount platform
Other discretionary benefits (based on eligibility) include annual bonuses, enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
$17.1-17.7 hourly Auto-Apply 19d ago
Customer Loyalty Specialist
Steve Weidenbach Agency Inc.
Customer service advocate job in Ellensburg, WA
Job Description
The primary objective of the Customer Loyalty Specialist is to maintain our current customers. This will include setting up reviews, servicing accounts, and continue to add lines to current customers.
Service Existing Customers
Insurance is built on maintaining our customer base and we have a lot of already existing deep customer relationships.
The number one place we can obtain new business is from current customers.
This role will facilitate reviews, changes, and updates to maintain the highest level of customer satisfaction.
Auto Claims, Commercial, and Life Specialization
This role will be the primary contact for all open auto claims. The candidate must be able to show empathy, problem-solve, and communicate proactively and directly with both insureds, adjusters, and vendors.
Will be the primary contact for commercial service & support of the commercial team
This role will regularly interact with the American Family Life Insurance Company about pending policies & policy service. Will also be primary point of contact for pending life inside of the agency.
Help Customers Feel Heard in a Tumultous Market
Execute proactive rate change process with all customers to educate them on healthy expectations about what is happening in the insurance market.
Work to solve problems on the first phone call to build loyalty to the agency.
Work as a team to assure extreme accountability for all problems to be solved in a timely manner.
Benefits
Annual Base Salary + Bonus Opportunities
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Retirement Plan
Career Growth Opportunities
Mon-Fri Schedule
Responsibilities
OUR TEAM
At the Steve Weidenbach Agency, everything we do - from the way we build relationships with clients to how we support and cheer each other on - comes back to a common goal: we work as a team at being the best at our jobs.
Hopefully, you noticed that our Core Values are listed before the job requirements. We take them seriously. (Yes, fun included!)
Our Core Values are the glue for our team; aligning enables us to operate at an elite level. We're proud to say that we are consistently among the top 1% of agencies across the company, and we strive to be better each day.
JOB OVERVIEW
We're looking for a positive, motivated candidate to join our Service Team as a full-time, in office Customer Loyalty Specialist.
This 40 hour a week, in office role will allow someone who is best at providing high levels of service, solving problems, and working as a part of a championship team.
No prior experience in insurance is needed as long as you are a thirsty learner, humble, and excited to grow more relationships and be a part of a championship team.
This is an opportunity to build a career, grow your impact, and win as a team. If this sounds like a good fit, we cant wait to meet you!
COMPENSATION
A successful candidate will earn between $48K to $52K with base, commission, and bonus year 1.
Base Salary is $44,000-$48,000.
Benefits
Employer Paid Health Insurance, Dental, Vision, Life Insurance Paid Time Off (PTO)
Paid Volunteer Time Off (VTO)
SCHEDULE
8 AM to 5 PM
2 to 4 Trade Shows Out of Town Per Year
2 to 4 Weekend Days Per Year
Requirements
S K I L L S
Maintain a positive, upbeat attitude
Follow-up consistently and promptly
Clear, direct communication
Prioritize and remain adaptable
Work efficiently
Ability to transition between tasks quickly and work efficiently
T R A I T S
Coachable
Accountable
High Motor
Fast Learner
Self-Directed
Natural Relationship-Builder
E D U C A T I O N
High school diploma
Associate or bachelors degree preferred, but not required
L I C E N S I N G
Property and casualty insurance licenses within 30 days of hiring offer
Life license within 90 days from original hire date
Must be licensed before official start
$48k-52k yearly 12d ago
Customer Care Specialist
Hopesource 3.4
Customer service advocate job in Ellensburg, WA
The Customer Care team's purpose is to leverage resources and resiliency of customers and work to find the most appropriate care solution for the individual. Strategies include diverting customers to existing internal network resources to enrollment in appropriate programs at HopeSource, or to refer to the network of providers in HopeSource service areas. Techniques include problem solving, risk assessment, planning, and support for timely resolution.
Answer centralized phone system and transfer calls to internal partners
Assist customers, via phone, walk-in, or customer portal, and direct to appropriate resources, recording transactions in the Customer Care portal
Check and maintain customer care portal ensuring that all entries are contacted within 24 hrs, ensuring adequate contact notes are recorded and follow-ups are scheduled in a timely manner
Utilize compassionate yet practical problem-solving conversations to identify the customer's strengths and resources to effectively tailor services for each individual's needs
Conduct Risk Assessments and make internal referrals
Work with homeless households to identify strategies for doubling up, re-establishing lease terms with a recent landlord, or find other permanent housing options
Provide direct advocacy with landlords, family, and friends to mediate or resolve issues that would prevent a housing option
Conduct initial eligibility screenings for internal programs. Communicate/Coordinate with appropriate HopeSource staff to hand off referred client
Perform initial assessments that include health and safety risks that determine the viability of various diversion strategies, prioritizing households in compliance program requirements
Provide comprehensive referrals for all service areas, ensuring up to date knowledge of resources
Schedule follow-ups for queue and continued problem solving
Maintain and populate master list weekly to coordinate with outreach teams
Attend all program staffing meetings
Provide emergency services as needed and document in Apricot
Maintain client resources in local office ie. client room/lobby upkeep, client handbook stock, resource list maintenance, brochure stock
Complete Good Received Notices for items received at the front desk
Complete Cash Receipts and associated processes for donations received at local site
May be required to travel between offices on occasion to provide services
Some locations may require creating an outreach calendar.
Minimum Requirements
Required skills:
Experience in providing direct client services with individuals and/or families in crisis.
Excellent CustomerService and Communication Skills
Exhibits proficiency in effective time management and meeting deadlines
Comfortable with a wide variety of computer hardware and software
Skilled in prioritization techniques
Flexible and comfortable with frequent interruptions and change
Demonstrates exceptional active listening skills
Demonstrates a collaborative and solution finding attitude
Exhibits extreme ownership over project outcomes
Preferred:
Bachelor's degree in a field directly related to families, case management or to the delivery of client services or equivalent experience
Proven ability to network with other organizations and service groups
Bi-lingual English/Spanish
$33k-40k yearly est. Auto-Apply 60d+ ago
Customer Service Representative - Graveyard (10PM-6AM)
Circle K 4.3
Customer service advocate job in Naches, WA
Job Type
Part time
CustomerService Representative
We want you to join our team as a CustomerService Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.
As a CustomerService Representative, you will enjoy:
Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
Flexible Schedules
Weekly Pay
Weekly Bonus Potential
Large, Stable Employer
Fast Career Opportunities
Work With Fun, Motivated People
Task Variety
Paid Comprehensive Training
401K With a Competitive Company Match
Flexible Spending/Health Savings Accounts
Tuition Reimbursement
Your key responsibilities:
You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.
Provide regular and predicable onsite attendance.
You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!
You are good at:
Selling products to customers
Providing excellent customer care
Communication and friendly conversation
Performing at a quick pace while having fun
Working as part of a team to accomplish daily goals
Coming up with great ideas to solve problems
Thinking quickly and offering suggestions
Great if you have:
Retail and customerservice experience
Sales associate or cashiering experience
High school diploma or equivalent
Motivation to advance in your career!
Willingness to learn and have fun!
Physical Requirements:
Ability to stand and/or walk for up to 8 hours
Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
Occasionally lift and/or carry up to 60 pounds from ground to waist level
Push/pull with arms up to a force of 20 pounds
Bend at the waist with some twisting up to one hour a shift
Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs
Hiring Range: $17.13 to $17.13
Circle K is an Equal Opportunity Employer.
The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.
Click below to review information about our company's use of the federal E-Verify program to check work eligibility:
In English
In Spanish
How much does a customer service advocate earn in Yakima, WA?
The average customer service advocate in Yakima, WA earns between $33,000 and $46,000 annually. This compares to the national average customer service advocate range of $27,000 to $39,000.
Average customer service advocate salary in Yakima, WA