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Customer service associate/cashier vs service cashier

The differences between customer service associate/cashiers and service cashiers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a service cashier has an average salary of $28,602, which is higher than the $26,933 average annual salary of a customer service associate/cashier.

The top three skills for a customer service associate/cashier include front end, cash handling and customer service. The most important skills for a service cashier are customer service, cleanliness, and credit card payments.

Customer service associate/cashier vs service cashier overview

Customer Service Associate/CashierService Cashier
Yearly salary$26,933$28,602
Hourly rate$12.95$13.75
Growth rate-4%-10%
Number of jobs253,72898,972
Job satisfaction--
Most common degreeHigh School Diploma, 41%High School Diploma, 40%
Average age4034
Years of experience12-

What does a customer service associate/cashier do?

A customer service associate/cashier is responsible for processing payments for the customers' orders. The customer service associate/cashier inspects the items, ensuring that the pricing and quantity from scanning are accurate. They also check for possible item defects and offer replacements, process payment refunds as needed, issue receipts to keep proof of payment, respond to customer's inquiries about a product, market promotional offers, and operate cash registers. A customer service associate/cashier must have excellent customer service skills and communication skills to boost customer satisfaction and increase sales goals.

What does a service cashier do?

Service cashiers are employees who take charge of the cash registers in banks or any other institutions. Primarily, cashiers receive payments and issue receipts to customers. They keep track of the credit and cash transactions. Their job requires a strong work ethic, attention to detail, excellent communication skills, good customer service, and knowledge of cash register operation. It is also part of their job to attend to service department tasks and warranty claims.

Customer service associate/cashier vs service cashier salary

Customer service associate/cashiers and service cashiers have different pay scales, as shown below.

Customer Service Associate/CashierService Cashier
Average salary$26,933$28,602
Salary rangeBetween $21,000 And $33,000Between $23,000 And $34,000
Highest paying City-Kirkland, WA
Highest paying state-Washington
Best paying company-Classic Chevrolet
Best paying industry-Retail

Differences between customer service associate/cashier and service cashier education

There are a few differences between a customer service associate/cashier and a service cashier in terms of educational background:

Customer Service Associate/CashierService Cashier
Most common degreeHigh School Diploma, 41%High School Diploma, 40%
Most common majorBusinessBusiness
Most common college--

Customer service associate/cashier vs service cashier demographics

Here are the differences between customer service associate/cashiers' and service cashiers' demographics:

Customer Service Associate/CashierService Cashier
Average age4034
Gender ratioMale, 24.4% Female, 75.6%Male, 18.3% Female, 81.7%
Race ratioBlack or African American, 12.5% Unknown, 5.3% Hispanic or Latino, 20.9% Asian, 6.5% White, 54.1% American Indian and Alaska Native, 0.7%Black or African American, 8.8% Unknown, 5.2% Hispanic or Latino, 26.2% Asian, 7.3% White, 51.5% American Indian and Alaska Native, 0.9%
LGBT Percentage7%5%

Differences between customer service associate/cashier and service cashier duties and responsibilities

Customer service associate/cashier example responsibilities.

  • Manage cash balances and inventory stock accurately; ensure cleanliness of all work stations and guarantee excellent customer service.
  • Ring up of sales, including cash, checks, credit cards, payment transactions on the POS system.
  • Operate cash register and POS, provide customers with excellent an experience of the store and information on products.
  • Greet customers, cash out customers, bag groceries, help customer with bags to car, and clean work area.
  • Check out each customer correctly whether it are groceries, or returns in order to get them in and out quickly.
  • Maintain accuracy and efficiency in all activities, including cash handling and processing and ensure cleanliness and sanitation throughout the facility.
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Service cashier example responsibilities.

  • Utilize math skills when processing payments without a computerize cash register and while tallying profit at the end of each shift.
  • Check out customer's groceries, clear parking lot, provide customer service, maintain store maintenance
  • Skil in using scanners, cash registers and basic math skills to calculate the price of service provide.
  • Process cash, credit card, travelers' checks, and discount transactions with the assistance of POS system.
  • Require to learn how to use ADP systems in order to process car sales and some accounting for the service center.
  • Provide excellent customer service while ringing up members and upselling membership upgrades.
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Customer service associate/cashier vs service cashier skills

Common customer service associate/cashier skills
  • Front End, 12%
  • Cash Handling, 12%
  • Customer Service, 12%
  • Math, 10%
  • Basic Math, 9%
  • Sales Transactions, 7%
Common service cashier skills
  • Customer Service, 14%
  • Cleanliness, 11%
  • Credit Card Payments, 7%
  • Cash Handling, 6%
  • Phone Calls, 6%
  • Food Orders, 6%

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