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The differences between customer service attendants and customer service administrators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a customer service attendant and a customer service administrator. Additionally, a customer service administrator has an average salary of $35,824, which is higher than the $30,946 average annual salary of a customer service attendant.
The top three skills for a customer service attendant include strong customer service, customer service and cleanliness. The most important skills for a customer service administrator are strong customer service, data entry, and post sales.
| Customer Service Attendant | Customer Service Administrator | |
| Yearly salary | $30,946 | $35,824 |
| Hourly rate | $14.88 | $17.22 |
| Growth rate | -4% | -4% |
| Number of jobs | 292,907 | 247,315 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 39% | Bachelor's Degree, 45% |
| Average age | 40 | 40 |
| Years of experience | 12 | 12 |
Customer service attendants and customer service administrators have different pay scales, as shown below.
| Customer Service Attendant | Customer Service Administrator | |
| Average salary | $30,946 | $35,824 |
| Salary range | Between $24,000 And $39,000 | Between $28,000 And $45,000 |
| Highest paying City | Seattle, WA | Fremont, CA |
| Highest paying state | Washington | Alaska |
| Best paying company | Salesforce | Westinghouse Appliances Australia |
| Best paying industry | Technology | Technology |
There are a few differences between a customer service attendant and a customer service administrator in terms of educational background:
| Customer Service Attendant | Customer Service Administrator | |
| Most common degree | Bachelor's Degree, 39% | Bachelor's Degree, 45% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between customer service attendants' and customer service administrators' demographics:
| Customer Service Attendant | Customer Service Administrator | |
| Average age | 40 | 40 |
| Gender ratio | Male, 48.4% Female, 51.6% | Male, 20.3% Female, 79.7% |
| Race ratio | Black or African American, 11.1% Unknown, 5.7% Hispanic or Latino, 20.5% Asian, 6.2% White, 55.7% American Indian and Alaska Native, 0.8% | Black or African American, 11.1% Unknown, 5.4% Hispanic or Latino, 21.5% Asian, 6.8% White, 54.5% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 7% | 7% |