Desk receptionist vs front desk coordinator

The differences between desk receptionists and front desk coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a desk receptionist and a front desk coordinator. Additionally, a desk receptionist has an average salary of $32,434, which is higher than the $31,667 average annual salary of a front desk coordinator.

The top three skills for a desk receptionist include scheduling appointments, customer service and front desk. The most important skills for a front desk coordinator are patients, customer service, and check-in.

Desk receptionist vs front desk coordinator overview

	Desk Receptionist	Front Desk Coordinator
Yearly salary	$32,434	$31,667
Hourly rate	$15.59	$15.22
Growth rate	-	-
Number of jobs	41,301	119,803
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 66%	Bachelor's Degree, 29%
Average age	42	42
Years of experience	2	2

Desk receptionist vs front desk coordinator salary

Desk receptionists and front desk coordinators have different pay scales, as shown below.

	Desk Receptionist	Front Desk Coordinator
Average salary	$32,434	$31,667
Salary range	Between $25,000 And $41,000	Between $26,000 And $38,000
Highest paying City	-	Seattle, WA
Highest paying state	-	Alaska
Best paying company	-	University of California, Berkeley
Best paying industry	-	Health Care

Differences between desk receptionist and front desk coordinator education

There are a few differences between a desk receptionist and a front desk coordinator in terms of educational background:

	Desk Receptionist	Front Desk Coordinator
Most common degree	Bachelor's Degree, 66%	Bachelor's Degree, 29%
Most common major	Business	Health Care Administration
Most common college	-	-

Desk receptionist vs front desk coordinator demographics

Here are the differences between desk receptionists' and front desk coordinators' demographics:

	Desk Receptionist	Front Desk Coordinator
Average age	42	42
Gender ratio	Male, 25.5% Female, 74.5%	Male, 9.4% Female, 90.6%
Race ratio	Black or African American, 10.8% Unknown, 4.4% Hispanic or Latino, 18.3% Asian, 6.7% White, 59.0% American Indian and Alaska Native, 0.9%	Black or African American, 10.7% Unknown, 4.5% Hispanic or Latino, 25.6% Asian, 6.0% White, 52.4% American Indian and Alaska Native, 0.9%
LGBT Percentage	6%	6%

Differences between desk receptionist and front desk coordinator duties and responsibilities

Desk receptionist example responsibilities.

Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
Document and identify doctors' availability and schedule appointments utilizing AVImark scheduling software.

Front desk coordinator example responsibilities.

File invoices, process payments, collect payments, manage all customer files, using QuickBooks.
Manage check-in and registration process for all appointments including physician appointments and medical imaging.
Manage patient data per HIPAA regulations for scheduling, registration, and verification of insurance eligibility.
Enter patient demographics into computer utilize EMR system.
Verify insurance coverage for require procedures and assist patients with alternative options for payments.
Perform clerical/receptionist duties including greeting patients, check-in, and obtaining accurate insurance/demographic information for a gynecological office.

Desk receptionist vs front desk coordinator skills

Common desk receptionist skills

Scheduling Appointments, 24%
Customer Service, 21%
Front Desk, 15%
Check-In, 10%
Emergency Situations, 4%
Office Equipment, 4%

Common front desk coordinator skills

Patients, 23%
Customer Service, 10%
Check-In, 9%
Front Desk, 9%
Patient Care, 6%
Insurance Verification, 6%

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Office and Administrative Industry
Desk Receptionist
Desk Receptionist vs Front Desk Coordinator

Updated January 8, 2025

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