Desk receptionist vs front desk representative

The differences between desk receptionists and front desk representatives can be seen in a few details. Each job has different responsibilities and duties. Additionally, a desk receptionist has an average salary of $32,434, which is higher than the $29,224 average annual salary of a front desk representative.

The top three skills for a desk receptionist include scheduling appointments, customer service and front desk. The most important skills for a front desk representative are reservations, customer service, and excellent guest.

Desk receptionist vs front desk representative overview

	Desk Receptionist	Front Desk Representative
Yearly salary	$32,434	$29,224
Hourly rate	$15.59	$14.05
Growth rate	-	-
Number of jobs	41,301	140,332
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 66%	Bachelor's Degree, 38%
Average age	42	37
Years of experience	2	-

Desk receptionist vs front desk representative salary

Desk receptionists and front desk representatives have different pay scales, as shown below.

	Desk Receptionist	Front Desk Representative
Average salary	$32,434	$29,224
Salary range	Between $25,000 And $41,000	Between $22,000 And $37,000
Highest paying City	-	Southampton, NY
Highest paying state	-	New York
Best paying company	-	Eye Consultants of Atlanta
Best paying industry	-	Retail

Differences between desk receptionist and front desk representative education

There are a few differences between a desk receptionist and a front desk representative in terms of educational background:

	Desk Receptionist	Front Desk Representative
Most common degree	Bachelor's Degree, 66%	Bachelor's Degree, 38%
Most common major	Business	Business
Most common college	-	-

Desk receptionist vs front desk representative demographics

Here are the differences between desk receptionists' and front desk representatives' demographics:

	Desk Receptionist	Front Desk Representative
Average age	42	37
Gender ratio	Male, 25.5% Female, 74.5%	Male, 27.2% Female, 72.8%
Race ratio	Black or African American, 10.8% Unknown, 4.4% Hispanic or Latino, 18.3% Asian, 6.7% White, 59.0% American Indian and Alaska Native, 0.9%	Black or African American, 10.0% Unknown, 6.6% Hispanic or Latino, 21.2% Asian, 10.0% White, 50.7% American Indian and Alaska Native, 1.4%
LGBT Percentage	6%	13%

Differences between desk receptionist and front desk representative duties and responsibilities

Desk receptionist example responsibilities.

Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
Document and identify doctors' availability and schedule appointments utilizing AVImark scheduling software.

Front desk representative example responsibilities.

Control all guestroom allocations, ensuring that reservations are accurately record and monitor to ensure optimum occupancy and revenue is achieved.
Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations.
Control all guestroom allocations, ensuring that reservations are accurately record and monitor to ensure optimum occupancy and revenue is achieved.
Enter new and existing student information into MindBody.
Assist customers with setting up classes through MINDBODY.
Provide problem resolution services for guests and act as a professional representative for Simon while following myriad corporate policies and procedures.

Desk receptionist vs front desk representative skills

Common desk receptionist skills

Scheduling Appointments, 24%
Customer Service, 21%
Front Desk, 15%
Check-In, 10%
Emergency Situations, 4%
Office Equipment, 4%

Common front desk representative skills

Reservations, 25%
Customer Service, 10%
Excellent Guest, 7%
Computer System, 5%
Patients, 5%
Cash Handling, 5%

Desk Receptionist vs. similar jobs

Desk Receptionist related careers

Desk Receptionist related jobs

What similar roles do

Zippia Careers
Office and Administrative Industry
Desk Receptionist
Desk Receptionist vs Front Desk Representative

Updated January 8, 2025

Browse office and administrative jobs