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Desk receptionist vs receptionist

The differences between desk receptionists and receptionists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a desk receptionist and a receptionist. Additionally, a desk receptionist has an average salary of $32,434, which is higher than the $30,571 average annual salary of a receptionist.

The top three skills for a desk receptionist include scheduling appointments, customer service and front desk. The most important skills for a receptionist are patients, phone calls, and customer service.

Desk receptionist vs receptionist overview

Desk ReceptionistReceptionist
Yearly salary$32,434$30,571
Hourly rate$15.59$14.70
Growth rate--
Number of jobs41,30165,671
Job satisfaction-3
Most common degreeBachelor's Degree, 66%High School Diploma, 33%
Average age4242
Years of experience22

Desk receptionist vs receptionist salary

Desk receptionists and receptionists have different pay scales, as shown below.

Desk ReceptionistReceptionist
Average salary$32,434$30,571
Salary rangeBetween $25,000 And $41,000Between $24,000 And $38,000
Highest paying City-Washington, DC
Highest paying state-Massachusetts
Best paying company-Gensler
Best paying industry-Finance

Differences between desk receptionist and receptionist education

There are a few differences between a desk receptionist and a receptionist in terms of educational background:

Desk ReceptionistReceptionist
Most common degreeBachelor's Degree, 66%High School Diploma, 33%
Most common majorBusinessBusiness
Most common college--

Desk receptionist vs receptionist demographics

Here are the differences between desk receptionists' and receptionists' demographics:

Desk ReceptionistReceptionist
Average age4242
Gender ratioMale, 25.5% Female, 74.5%Male, 8.4% Female, 91.6%
Race ratioBlack or African American, 10.8% Unknown, 4.4% Hispanic or Latino, 18.3% Asian, 6.7% White, 59.0% American Indian and Alaska Native, 0.9%Black or African American, 10.7% Unknown, 4.5% Hispanic or Latino, 23.5% Asian, 6.1% White, 54.4% American Indian and Alaska Native, 0.9%
LGBT Percentage6%6%

Differences between desk receptionist and receptionist duties and responsibilities

Desk receptionist example responsibilities.

  • Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
  • Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
  • Document and identify doctors' availability and schedule appointments utilizing AVImark scheduling software.

Receptionist example responsibilities.

  • Manage invoicing with QuickBooks, taking customer calls and helping with any issues, parts and equipment delivery/pickup/ordering.
  • Manage multiple employee/resident databases utilizing an EMR system.
  • Verify insurance information and manage medical records while ensuring confidentiality according to HIPAA requirements.
  • Manage desk operations for the YMCA, organizing and documenting members' payments and collating operational documents
  • Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
  • Bill patients for medical services provide by various doctors using ICD-9 and CPT-4 coding.
  • Show more

Desk receptionist vs receptionist skills

Common desk receptionist skills
  • Scheduling Appointments, 24%
  • Customer Service, 21%
  • Front Desk, 15%
  • Check-In, 10%
  • Emergency Situations, 4%
  • Office Equipment, 4%
Common receptionist skills
  • Patients, 17%
  • Phone Calls, 14%
  • Customer Service, 9%
  • Data Entry, 9%
  • Telephone Calls, 8%
  • Front Desk, 8%

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