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The differences between directors, network operations and service directors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a director, network operations and a service director. Additionally, a director, network operations has an average salary of $140,236, which is higher than the $114,981 average annual salary of a service director.
The top three skills for a director, network operations include network management, network development and SAN. The most important skills for a service director are patients, healthcare, and patient care.
| Director, Network Operations | Service Director | |
| Yearly salary | $140,236 | $114,981 |
| Hourly rate | $67.42 | $55.28 |
| Growth rate | 28% | 28% |
| Number of jobs | 103,623 | 64,277 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 65% | Bachelor's Degree, 59% |
| Average age | 47 | 47 |
| Years of experience | 6 | 6 |
As a network operations director, you will be responsible for overseeing the availability and overall performance of a company's network. You will perform varied tasks that include analyzing the network and recommending changes or upgrades, ensuring compliance to best practices, promoting continuous information operations, and overseeing other technical resources. A network operations director is expected to provide expertise in networking and operating system and project management. You are responsible for managing all vendor-related support contracts for software, hardware, and connectivity.
A service director is responsible for managing and implementing customer service policies and ensuring that all staff strictly adhere to reach the highest customer satisfaction. Service directors' duties include identifying business opportunities to improve customers' experience, monitoring the performance of the customer service team, developing strategic procedures on service delivery, creating new promotional offers and services, and coaching the team to increase business productivity. A service director must have excellent leadership and communication skills, as well as extensive knowledge of the customer service industry to lead the team and boost company sales.
Directors, network operations and service directors have different pay scales, as shown below.
| Director, Network Operations | Service Director | |
| Average salary | $140,236 | $114,981 |
| Salary range | Between $102,000 And $191,000 | Between $70,000 And $188,000 |
| Highest paying City | San Francisco, CA | San Francisco, CA |
| Highest paying state | Washington | California |
| Best paying company | Meta | Mayo Clinic |
| Best paying industry | Hospitality | Technology |
There are a few differences between a director, network operations and a service director in terms of educational background:
| Director, Network Operations | Service Director | |
| Most common degree | Bachelor's Degree, 65% | Bachelor's Degree, 59% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | University of Pennsylvania |
Here are the differences between directors, network operations' and service directors' demographics:
| Director, Network Operations | Service Director | |
| Average age | 47 | 47 |
| Gender ratio | Male, 74.4% Female, 25.6% | Male, 57.2% Female, 42.8% |
| Race ratio | Black or African American, 11.6% Unknown, 4.3% Hispanic or Latino, 14.3% Asian, 7.9% White, 61.2% American Indian and Alaska Native, 0.7% | Black or African American, 11.2% Unknown, 4.3% Hispanic or Latino, 14.4% Asian, 7.6% White, 61.8% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 12% | 12% |