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Division manager vs general manager

The differences between division managers and general managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a division manager and a general manager. Additionally, a division manager has an average salary of $81,755, which is higher than the $71,581 average annual salary of a general manager.

The top three skills for a division manager include customer service, project management and safety program. The most important skills for a general manager are customer service, cleanliness, and food safety.

Division manager vs general manager overview

Division ManagerGeneral Manager
Yearly salary$81,755$71,581
Hourly rate$39.31$34.41
Growth rate6%6%
Number of jobs349,279442,690
Job satisfaction-4.25
Most common degreeBachelor's Degree, 66%Bachelor's Degree, 56%
Average age4444
Years of experience66

What does a division manager do?

Division managers supervise a section of the company and are responsible for that division's success. General duties include organizing, planning, allocating resources, and managing the daily operations of the sector. Part of their duty is to evaluate the division's performance and develop strategies for performance improvement. They ensure that compliance to policies and procedures is maintained by the team members. Also, they assist in employee recruitment and performance evaluation for promotion, retention, and termination undertakings. Additionally, division managers need to fix issues that hinder achieving division goals and success.

What does a general manager do?

A general manager is responsible for handling the overall operations in the business. General managers manage the staff tasks efficiently, monitor the productivity and efficiency of the work environment, implement new strategies to improve the business performance, recognize the team's best efforts, and effective allocation of budget resources. A general manager must have excellent communication, decision-making, and critical-thinking skills to identify areas of improvement in handling customer complaints, connecting with vendors and other lines of businesses that will direct the company towards its successful objectives.

Division manager vs general manager salary

Division managers and general managers have different pay scales, as shown below.

Division ManagerGeneral Manager
Average salary$81,755$71,581
Salary rangeBetween $51,000 And $130,000Between $40,000 And $126,000
Highest paying CitySan Mateo, CASan Francisco, CA
Highest paying stateCaliforniaHawaii
Best paying companyDignity HealthNVIDIA
Best paying industryFinanceManufacturing

Differences between division manager and general manager education

There are a few differences between a division manager and a general manager in terms of educational background:

Division ManagerGeneral Manager
Most common degreeBachelor's Degree, 66%Bachelor's Degree, 56%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Division manager vs general manager demographics

Here are the differences between division managers' and general managers' demographics:

Division ManagerGeneral Manager
Average age4444
Gender ratioMale, 77.4% Female, 22.6%Male, 70.7% Female, 29.3%
Race ratioBlack or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.3% Asian, 6.4% White, 67.3% American Indian and Alaska Native, 0.5%Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.4% Asian, 6.4% White, 67.1% American Indian and Alaska Native, 0.5%
LGBT Percentage10%10%

Differences between division manager and general manager duties and responsibilities

Division manager example responsibilities.

  • Achieve $2.5 million increase in EBITDA, from - $2.3 million to + $200K.
  • Exceed budget in years two & three and achieve ISO certification in year one.
  • Exceed budget in years 2 & 3 and achieve ISO certification in year 1.
  • Launch the usage of a CRM tool to assist associates in managing book of business.
  • Develop operational plans, implement schedules, coordinate supply logistics and manage the operational plan from inception to completion.
  • Establish productive working relationships with state and federal regulatory agencies, reorganize and improve operation, and achieve OSHA compliance.
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General manager example responsibilities.

  • Generate positive EBITDA and improve cash flow by managing costs and inventory.
  • Manage all recruiting and training efforts, and develop systems to track ROI comparison results.
  • Work as a FOH AGM and train to manage all staff functions including training, hiring, food and labor controls.
  • Develop yearly budget for multiple hotels that include revenue, labor, fix and variable costs to achieve overall EBITDA goal.
  • Task primarily with building logistics infrastructure, managing operational expenses, and supporting start up strategies.
  • Train and manage FOH staff and improve overall quality, organization and professionalism of restaurant and bakery.
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Division manager vs general manager skills

Common division manager skills
  • Customer Service, 16%
  • Project Management, 7%
  • Safety Program, 6%
  • Oversight, 6%
  • Human Resources, 5%
  • Financial Statements, 4%
Common general manager skills
  • Customer Service, 20%
  • Cleanliness, 18%
  • Food Safety, 7%
  • Guest Service, 4%
  • Payroll, 4%
  • Math, 4%

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