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The differences between engagement managers and account managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both an engagement manager and an account manager. Additionally, an engagement manager has an average salary of $112,413, which is higher than the $68,535 average annual salary of an account manager.
The top three skills for an engagement manager include project management, analytics and customer service. The most important skills for an account manager are customer service, account management, and healthcare.
| Engagement Manager | Account Manager | |
| Yearly salary | $112,413 | $68,535 |
| Hourly rate | $54.04 | $32.95 |
| Growth rate | 16% | 5% |
| Number of jobs | 166,237 | 152,261 |
| Job satisfaction | - | 4 |
| Most common degree | Bachelor's Degree, 70% | Bachelor's Degree, 70% |
| Average age | 47 | 46 |
| Years of experience | 8 | 8 |
The role of engagement managers is to build and maintain strong relations with clients. They are responsible for managing a portfolio of client accounts and assisting clients with existing projects. Other duties include assisting clients in resolving their problems, managing bills and invoices for assigned customers, and addressing customer issues efficiently and timely. Additionally, engagement managers are responsible for ensuring that company policies are being complied and ethical standards are being followed. They are also expected to manage and meet client expectations.
Account managers are employees who act as the bridge between the company they represent and the client of the company. They are assigned to handle specific clients so that the company will be able to tailor-fit any product or service according to the clients' requirements. Account managers are responsible for maintaining a harmonious relationship between the two parties by ensuring that any agreement made is amenable to both the company and the client. They are also responsible for ensuring that the company will be able to provide the needs of the client within any limitation that the client may have. Account managers also ensure that the company's reputation and well-being are always considered in any dealings.
Engagement managers and account managers have different pay scales, as shown below.
| Engagement Manager | Account Manager | |
| Average salary | $112,413 | $68,535 |
| Salary range | Between $84,000 And $150,000 | Between $42,000 And $110,000 |
| Highest paying City | New York, NY | San Francisco, CA |
| Highest paying state | New York | Washington |
| Best paying company | L.E.K. Consulting | NVIDIA |
| Best paying industry | Professional | Technology |
There are a few differences between an engagement manager and an account manager in terms of educational background:
| Engagement Manager | Account Manager | |
| Most common degree | Bachelor's Degree, 70% | Bachelor's Degree, 70% |
| Most common major | Business | Business |
| Most common college | Carnegie Mellon University | University of Southern California |
Here are the differences between engagement managers' and account managers' demographics:
| Engagement Manager | Account Manager | |
| Average age | 47 | 46 |
| Gender ratio | Male, 61.3% Female, 38.7% | Male, 54.8% Female, 45.2% |
| Race ratio | Black or African American, 6.7% Unknown, 5.2% Hispanic or Latino, 10.0% Asian, 15.4% White, 62.5% American Indian and Alaska Native, 0.2% | Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 11% | 7% |