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Engagement manager vs account manager

The differences between engagement managers and account managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both an engagement manager and an account manager. Additionally, an engagement manager has an average salary of $112,413, which is higher than the $68,535 average annual salary of an account manager.

The top three skills for an engagement manager include project management, analytics and customer service. The most important skills for an account manager are customer service, account management, and healthcare.

Engagement manager vs account manager overview

Engagement ManagerAccount Manager
Yearly salary$112,413$68,535
Hourly rate$54.04$32.95
Growth rate16%5%
Number of jobs166,237152,261
Job satisfaction-4
Most common degreeBachelor's Degree, 70%Bachelor's Degree, 70%
Average age4746
Years of experience88

What does an engagement manager do?

The role of engagement managers is to build and maintain strong relations with clients. They are responsible for managing a portfolio of client accounts and assisting clients with existing projects. Other duties include assisting clients in resolving their problems, managing bills and invoices for assigned customers, and addressing customer issues efficiently and timely. Additionally, engagement managers are responsible for ensuring that company policies are being complied and ethical standards are being followed. They are also expected to manage and meet client expectations.

What does an account manager do?

Account managers are employees who act as the bridge between the company they represent and the client of the company. They are assigned to handle specific clients so that the company will be able to tailor-fit any product or service according to the clients' requirements. Account managers are responsible for maintaining a harmonious relationship between the two parties by ensuring that any agreement made is amenable to both the company and the client. They are also responsible for ensuring that the company will be able to provide the needs of the client within any limitation that the client may have. Account managers also ensure that the company's reputation and well-being are always considered in any dealings.

Engagement manager vs account manager salary

Engagement managers and account managers have different pay scales, as shown below.

Engagement ManagerAccount Manager
Average salary$112,413$68,535
Salary rangeBetween $84,000 And $150,000Between $42,000 And $110,000
Highest paying CityNew York, NYSan Francisco, CA
Highest paying stateNew YorkWashington
Best paying companyL.E.K. ConsultingNVIDIA
Best paying industryProfessionalTechnology

Differences between engagement manager and account manager education

There are a few differences between an engagement manager and an account manager in terms of educational background:

Engagement ManagerAccount Manager
Most common degreeBachelor's Degree, 70%Bachelor's Degree, 70%
Most common majorBusinessBusiness
Most common collegeCarnegie Mellon UniversityUniversity of Southern California

Engagement manager vs account manager demographics

Here are the differences between engagement managers' and account managers' demographics:

Engagement ManagerAccount Manager
Average age4746
Gender ratioMale, 61.3% Female, 38.7%Male, 54.8% Female, 45.2%
Race ratioBlack or African American, 6.7% Unknown, 5.2% Hispanic or Latino, 10.0% Asian, 15.4% White, 62.5% American Indian and Alaska Native, 0.2%Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%
LGBT Percentage11%7%

Differences between engagement manager and account manager duties and responsibilities

Engagement manager example responsibilities.

  • Lead implementation services team for ITSM SaaS solution through deployment of ServiceNow.
  • Create and manage project plan & schedule; monitor project status throughout the SDLC.
  • Manage customer interactions and relationship building with support staff, managers, and c-level executives.
  • Manage all the environments and play key role performance test SME for the entire program.
  • Lead the sale and implementation of leading edge technologies with a specialization in CRM and portal applications.
  • Lead efforts and implement compliance programs establishing compliance with GAAP; IFRS, FERC, and other regulatory reporting.
  • Show more

Account manager example responsibilities.

  • Manage financial departments with responsibility for managing payroll, bank re-consolidations, bank deposits, budgeting and cost control.
  • Manage $4 million territory encompassing three Mid-Atlantic states.
  • Manage new business and renewals for leading Saas legal solution.
  • Manage an inside sales territory of multiple states with Avaya technology solutions.
  • Negotiate and manage all contracts and pricing for IDN's in the territory.
  • Manage customers' accounts utilizing laptop and internet base CMS reporting software and ADM field guide.
  • Show more

Engagement manager vs account manager skills

Common engagement manager skills
  • Project Management, 9%
  • Analytics, 7%
  • Customer Service, 5%
  • Healthcare, 5%
  • Digital Transformation, 5%
  • Business Development, 5%
Common account manager skills
  • Customer Service, 19%
  • Account Management, 8%
  • Healthcare, 6%
  • CRM, 6%
  • Product Knowledge, 5%
  • PowerPoint, 5%

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