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Remote Customer Support Specialist (Work From Home) | $3,300-$3,900/month We're hiring Remote Customer Support Specialists to join our growing team. This is a fully remote / work-from-home customer service role focused on handling inbound calls and helping customers with general questions, updates, or basic support needs. You'll be the first point of contact for customers-so clear communication, patience, and a calm, professional tone matter. If you enjoy talking to people, following simple processes, and solving straightforward issues while working independently, you'll feel right at home here. What You'll Do (Key Responsibilities) Answer inbound customer support calls and provide accurate, helpful responses Make occasional outbound calls (appointment reminders, follow-ups, or status updates) Maintain a friendly, patient, and professional tone on every interaction Document call notes and key details accurately using our digital tools and systems Follow step-by-step call handling procedures to keep conversations efficient and consistent Stay connected with your remote team through chats, updates, and scheduled check-ins What We're Looking For (Qualifications) Strong speaking skills, active listening, and clear communication Comfortable using a computer and switching between basic tools (calls, notes, systems) Reliable internet connection and a quiet, distraction-free home workspace Team-minded attitude-willing to ask questions and support others No experience required - paid training is provided Customer service experience (call center, retail, hospitality) is a plus, not required Pay & Benefits Monthly pay: $3,300-$3,900 (based on experience) 100% remote - work from the comfort of home Paid training starting day one Flexible scheduling options (including weekends based on availability) Supportive team culture with approachable managers Growth and advancement opportunities within the company If you're ready to start a remote customer support role with training, flexibility, and a supportive team, apply today. 📞💻

Required Skills & Experience - 3+ years Help Desk Experience, ideally providing remote support in a call center environment with an excellent customer service background - A+ certification - Reliable internet - Strong Technical Aptitude (Active Directory, VPN, Network Printers, Microsoft Outlook, Mobile Device Management, etc.) - Experience in call center (30+ call/day) - Ticketing Experience (ServiceNow preferred) - Experience logging calls from end users - Excellent Communication Skills Job Description Insight Global is seeking a strong Service Desk Technician for a large, enterprise level building supplies manufacturing company. This position is FULLY REMOTE. This person will be the frontline support for internal customers nation-wide, responsible for password resets, software / hardware troubleshooting, VPN support and connectivity issues. We are looking for an experienced service desk technician who is comfortable in a fast-paced environment with a background working in a call center with excellent customer service skills. You will be taking inbound calls through Cisco Finesse, logging tickets via ServiceNow and handling password resets for Active Directory, Ceridian Dayforce and Foundations E-Learning Platform. This is an ongoing contract with possibility of conversion to FTE. Pay $22/hr M-F, 40 hours/week •Available Shifts: o 6:00am - 3:00pm CT o 8:00am - 5:00pm CT A PC, docking station, extra monitor and headset will be provided. Please apply right away if you are interested!

A leading technology company in San Francisco is seeking a TechOps Analyst who will provide essential support for IT operations. The ideal candidate should have 4-6+ years of experience and a strong passion for technology and problem-solving. They will assist employees with technical issues, manage onboarding processes, and contribute to improving internal efficiencies. This role offers a hybrid work model, with benefits including medical and wellness offerings. #J-18808-Ljbffr

Founded in 1920, Akerman is recognized as one of the nation's premier law firms, with more than 700 lawyers across the United States. Akerman is seeking a full-time Intellectual Property (IP) Patent Docketing Specialist to provide timely and effective docketing and administrative support to the Intellectual Property Group. Responsibilities include, but are not limited to: Review, docket and distribute a high volume of incoming correspondence from the USPTO, WIPO and foreign associates according to established procedures Review and update docket based on USPTO filing receipts, WIPO confirmations, and correspondence from foreign associates according to established procedures Update docket based on docket answers/instructions received from attorneys and paralegals Monitor daily docket to ensure all deadlines are met Perform monthly status check of pending US patent applications Manage incoming and outgoing transferred files Respond to internal inquiries; generate reports as needed by the IP group Save correspondence in document management system to maintain electronic files Required Skills Include: Working knowledge of US and International patent and trademark prosecution processes and their associated rules and procedures Analytical reasoning skills and ability to interpret rules and instructions accurately Excellent organizational and follow-up skills Comfortable and efficient at calculating dates Detail oriented; ability to perform routine tasks and maintain concentration for long period of time. Ability to prepare accurate, highly detailed work; excellent proofreading skills. Proficient with MS Office applications 6+ years intellectual property experience in a law firm or legal services environment Prior IP docketing experience required, prior patent docketing experience preferred. Prior IP docketing experience using computer database programs, specifically FIP is highly preferred Undergraduate degree preferred We offer an excellent compensation and benefits package. Please submit your resume and salary requirements. EOE #LI-PT1 Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Service Scheduling Administrator (SSA) Part-Time | Fully Remote After Training Training Location: Charlotte North Ops Center 115 Rhyne Road, Charlotte, NC Training is conducted onsite, five days a week. Work Schedule & Mobility: Onsite for training; fully remote after training Part-time role (minimum 22 hours/week) Hours may increase to 36+ per week if the contingent worker is available Required availability: Weekends: 7:00 AM - 6:00 PM Holidays: 7:00 AM - 4:00 PM Position Purpose: The Service Scheduling Administrator (SSA) is responsible for assigning, routing, and adjusting workloads for field service personnel to support daily operations, customer service commitments, and emergency response. This role serves as a critical point of contact for technicians, first responders, and emergency customers, ensuring timely, accurate, and professional resolution of service needs. The SSA supports after-hours operations and contributes to maintaining 24/7/365 emergency coverage across the service area. Nature & Scope The SSA supports the Planning & Progression Department, a centrally-led and regionally-executed team responsible for receiving, routing, and assigning all service orders for the Natural Gas Business Unit. This role requires: Independent judgment and analytical skills to optimize workloads in a dynamic operational environment The ability to assess service calls and emergencies and apply appropriate human relations skills Coordination of service and emergency response across a three-state service area operating 24/7/365 Operational Impact: Supports approximately 350 Service Technicians Helps manage an average of 56,000 emergency calls annually Key Responsibilities: Assign, route, and adjust daily workloads for field service personnel Answer inbound calls from technicians, first responders, and emergency customers Handle complex calls requiring research, follow-up, and sound judgment Monitor service workflows and adjust schedules as operational conditions change Ensure timely, accurate resolution of customer inquiries and emergencies Support after-hours technician operations and emergency response coverage Required Skills & Qualifications: Strong analytical, problem-solving, and decision-making skills Ability to multitask and prioritize in a fast-paced, high-volume environment Excellent communication and customer service skills Ability to remain calm and professional during emergency situations Education Requirement: High School Diploma or GED required

Draper, Inc. has an excellent opportunity as a Window Shade Automation Specialist. The candidate will work remotely from within the territory which covers from Mississippi to the West Coast. If residing outside of California, the candidate will need access to an airport with easy flights to the West Coast. Draper, Inc. is a family-owned company dating back to 1902 with over 700 employees. Our diversified product line includes motorized and manual projection screens, gym equipment, motorized lifts, and motorized and manual shades. We are a leader in our markets resulting in a very positive and exciting future. Key responsibilities Commissioning of Selected Motorized Shade Projects. Implement best practices to determine if in person or remotely. Project management and dealer support for selected motorized projects to include determining correct product to quote, assisting with preparation of price quotations, assisting in preparation of wiring schematics, and supporting dealer during ordering and installation phase of the project. Helping test and confirm controls, motors and firmware on projects. Dealer trainings primarily at dealer's location. Focus on window shade automation. Make sure dealers are comfortable with Draper product offering and support capabilities. Conduct trainings for Regional Sales Managers and provide field support on dealer and architectural calls. Also, product training for inside sales and technical support. Assist in developing, educating and supporting a dealer network that is focused on large motorized shading opportunities. Understand competitive systems and how our offering best competes against them. Take overflow window shade technical phone calls as necessary. Communicate regularly with Motors and Controls Manager. Minimum Qualifications Ability to work remotely and travel as needed. Experience with developing successful working relationships with customers. Strong communication (verbal and written) and problem solving skills. Detail oriented. Mechanical (being able to visualize the product) and electrical aptitude. Strong understanding of 120 volt AC circuits, low voltage DC motor systems, and network systems. As well as the ability to troubleshoot. Intermediate computer skills. Working knowledge of Autocad or Inventor, Engineering background, and/or prior sales/customer service experience is a plus. Draper, Inc. offers a competitive salary and excellent benefits package including medical, dental, life, STD/LTD, vision, 401(k) with company match, and profit sharing. We are an equal opportunity employer. #J-18808-Ljbffr

A growing SaaS startup is seeking a remote Software Implementation Specialist to enhance client onboarding and support. The successful candidate will have 2-4 years of experience in customer support for a SaaS solution and must be fluent in Spanish. Responsibilities include managing customer support inquiries, onboarding clients, and providing valuable feedback to improve the product. Ideal candidates possess excellent communication skills and adaptability in a fast-paced environment, with bonus points for experience in payroll applications or the construction industry. #J-18808-Ljbffr

About Judi Health Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including: Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers, Judi Health, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and Judi, the industry's leading proprietary Enterprise Health Platform (EHP), which consolidates all claim administration-related workflows in one scalable, secure platform. Together with our clients, we're rebuilding trust in healthcare in the U.S. and deploying the infrastructure we need for the care we deserve. To learn more, visit **************** Location: Remote (East Coast - 7am ET - 4pm ET) Position Summary: The IT Help Desk Technician assists in managing our ticketing system, MDM software, and AWS platform while overseeing the onboarding and off boarding IT activities associated with employee profiles. Position Responsibilities: Research end user issues independently, when needed, and document/develop a solution per company standards Developadditional MDM automation to facilitate user onboarding Identify MDM related company needs and create, configure, test and deploy management of user systems via MDM Software. Collaborate with internal partner teams to identify compliance, best practice, or other IT related policy needs within the cross functional existing processes and workflows; identify and present enhancements and deploy solutions to the business. Responsible for all onboarding and offboarding related IT activities, including system-wide access,purchasing and retrieving of equipment, upgrades, asset tagging, etc. Create Exchange rules to address spam/phishing emails as needed. Collaborate with the IT Engineering team to drive systemic improvements to email filtering system. Promptly respond to user requests via ticketing system/phone calls/IM Assist users with access/system issues Write and update documentation for user reference Help build andestablish procedures for newly established team Participate in a Help DeskOnCall schedule (tentatively will be 1 week/month, with potential higher volume at onset as the team grows). Responsible for adherence to the Capital Rx Code of Conduct, including reporting of noncompliance. Work hours: 7am ET - 4pm ET Minimum Qualifications: 2+ Years experience in a Help Desk role (preferably in a medium or larger company) Acustomer-oriented approach to problem resolution Experience supporting Mac hardware/OSX in a Help Desk environment Experience supporting remote users in a distributed environment Experience with Jira Service desk or a similar ticketing system Experience with Office 365 suite Salary Range$24-$28 USD All employees are responsible for adherence to the Capital Rx Code of Conduct including the reporting of non-compliance. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals. Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at*********************************************

Remote Neuroradiologist - University of Vermont Health The University of Vermont Health's Department of Radiology is seeking a board-certified or board eligible neuroradiologist to join our growing radiology team. This is a full-time remote opportunity to practice high quality neuroradiology in collaboration with a well-established academic medical center - all while enjoying the flexibility and work life balance of fully remote work. Position Details: Work Remote: 100% remote position, flexible schedule options available. Teaching Opportunities: This role is integrated into an academic neuroradiology division with at-the-workstation resident and fellow teaching which can all be done remotely. There is no research requirement. Comprehensive Neuroradiology Practice: Interpret a full spectrum of adult neuroradiology exams including - brain, spine, head and neck MRI, & CT. Collaborative Environment: Work closely with a collegial group. Schedule: No evening shifts. Competitive vacation schedule. 6-8 weeks/year covering pager to answer resident questions after hours. Benefits: PSLF eligible Comprehensive benefits package that includes health, dental and vision 403(b) retirement plan CME reimbursement Malpractice coverage Competitive Salary: $539,000-$559,000* - Call included About the University of Vermont Medical Center: UVMMC serves as the major tertiary referral center, level 1 trauma center, and primary stroke center for Vermont and northeastern upstate New York In addition to UVMMC, the UVM Heath Network includes several community hospitals in Vermont and New York with an integrated PACS/EMR and ability to read studies remotely from any site Facilities include state-of-the-art MRI and CT scanners with a close business and technical development relationship with a major vendor Dedicated Division of Neuroradiology with experienced staff Collaborative multidisciplinary conferences with neurosurgery, neurology, ENT, pathology, and radiation oncology - can participate in all remotely For more information, please contact: Matt Canasi (Network Recruiter) *************************

As the Loyalty Specialist, you will support the day-to-day execution and coordination of campaigns that drive engagement and retention within the Journeys All Access Rewards program. You'll work closely with the Loyalty Manager and cross-functional teams-including creative, analytics, and channel partners-to help deliver personalized communications, seasonal offers, and lifecycle journeys that strengthen member relationships and encourage program participation. This role is hands-on and detail-oriented, focused on campaign setup, QA, reporting, and optimization to help increase customer lifetime value. Areas of Responsibility: Journeys All Access Rewards Program Development: Collaborate with cross-functional teams (Marketing, Operations, IT, and others) on programs to evolve and optimize the Journeys All Access Rewards Program. Build, launch, and manage omni-channel loyalty campaigns alignment to overall loyalty goals and strategies. Maintain a seasonal campaign calendar aligned with Sales and Marketing initiatives. Identify opportunities to enhance customer engagement, increase repeat purchases, and foster brand advocacy. Leverage data-driven insights to segment and target different customer groups effectively Program Communication and Engagement: Oversee communication strategies for program members, ensuring timely and relevant messaging. Collaborate with internal partners to create compelling content, promotions, and personalized offers. Drive engagement through targeted campaigns, events, and exclusive member experiences. Cross-Functional Collaboration: Work closely with Product teams to enhance the digital experience for loyalty program members. Collaborate with Customer Service to address member inquiries and resolve issues promptly. Partner with Retail Operations to ensure seamless in-store experiences for program members. Performance Measurement and Reporting: Work with Loyalty Manager to develop KPIs for loyalty campaign success and track performance against targets. Track and report on loyalty program KPIs such as new member acquisition, points earned and redeemed, and campaign effectiveness Qualifications: Bachelor's Degree with at least 2 years related experience or an equivalent combination of education and experience required. B2C loyalty and CRM marketing experience for an omnichannel retailer preferred Experience working with Loyalty Management Platforms (Salesforce, Cheetah Digital, etc.) preferred Ability to collaborate with cross-functional teams to work towards a common goal Excellent verbal and written communication skills with ability to leverage business and technical insight Strong ability to analyze, identify, and understand critical issues and information to make informed business decisions Ability to work independently and in a team environment #LI-LC1 #Hybrid Apply

A leading law firm is seeking a Litigation Practice Support Lawyer to support litigation subgroups. This role involves creating and managing model documents, organizing knowledge resources, and developing training materials. The ideal candidate will have 4+ years of litigation experience and a J.D. This position offers a hybrid work arrangement with competitive compensation ranging from $186,000 to $279,000 annually, plus bonus. #J-18808-Ljbffr

IT Training Specialist Location: Los Angeles, CA 90032 (? Remote work is acceptable, with a preference for local candidates or those within Pacific or Central Time Zones. **NO EST**) Duration of Assignment: 6 - Months - Possible Extension An IT Training Specialist is needed to serve in the capacity of an educator in which s/he will perform a range of educational support roles for newly implemented technology and applications including end user training, new employee training, post implementation optimization and stabilization training, remediation training and instructional design and development of a collection of educational settings such as computer lab learning, eLearning, webinars, classroom, large conference rooms, etc. The Training Specialist will also be responsible for small project management initiatives and investigation intermittent technical problems. Minimum Education: • Bachelor's Degree Degree in a related field required. Minimum Experience: • Minimum 3 years of proven IT training experience, preferably in a healthcare setting. • Competency in both Ambulatory and Inpatient Cerner clinical bundle of applications • Proficiency in of Microsoft Office suite of applications including but not limited to Word, Excel, PowerPoint, Office, and Visio • Experience training business applications such as ServiceNow, Kronos, Lawson, etc. a plus • Ability to understand business and clinical application workflows • Experience writing eLearning scripts a plus • Hands-on experience developing a range of training materials including but not limited to participant guides, job aids, quick reference guides, short video tutorials • Experience utilizing SnagIt • Experience working in large and dynamic project environment preferred • Proven track record of excellence as a professional Accountabilities: • Present information, using a variety of instructional techniques and formats such as role playing, team exercises, group discussions, videos and lectures. • Schedule classes based on availability of classrooms, equipment, and instructors. • Create “self paced” learning avenues using video, audio and other computer based learning tools. • Organize and develop, or obtain, training procedure manuals and guides and course materials such as handouts and visual materials. • Develop specific classroom style training programs for new applications and hardware. • Monitor, evaluate and record training activities and program effectiveness. • Evaluate training materials prepared by departmental instructors, such as outlines, text, and handouts. • Assess training needs through surveys, interviews with employees, focus groups, and/or consultation with managers, or endusers. • Design, plan, organize and direct orientation and training for employees on Information Technology applications. • Keep up with technology developments in area of expertise by reading current journals, books and magazine articles.

Job ID 2025-13066 # of Openings 2 Category Information Technology Benefit Type Salaried High Fringe/Full-Time LMI is seeking a skilled Junior ServiceNow Implementation Specialist for a Federal DoD client. Active Secret Clearance Required. This is a fully remote position. A successful ServiceNow Implementation Specialist will demonstrate competency in ServiceNow, requirements analysis, critical thinking, and business growth while upholding the highest standard of ethical behavior. LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed. Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agility and collaboration, LMI serves the defense, space, healthcare, and energy sectors-helping agencies navigate complexity and outpace change. Headquartered in Tysons, Virginia, LMI is committed to delivering impactful results that strengthen missions and drive lasting value. Responsibilities Responsibilities: Deliver the full implementation life cycle to support the deployment of ServiceNow modules into complex client environments Work with Agile teams and methodologies in a virtual environment. Develop a good understanding of the customer's ServiceNow business needs. Coordinate with client stakeholders to understand the mission needs of the client and implement those requirements in ServiceNow Provide technical expertise on all technical questions related to assigned implementation on the ServiceNow platform. Implement ServiceNow modules for multiple customers. Implement configurations and customizations for multiple customers. Create and manage business rules, UI actions, workflows, reports, dashboards, and user portals. Develop and execute Quality Assurance testing for client ServiceNow solutions Qualifications Required Experience Active Secret Clearance - note that only US Citizens can obtain a clearance Undergraduate degree required. Degree in engineering, finance, economics, operations research, mathematics, or a related discipline preferred. This position requires Five (5) or more years' work experience. Two (2) or more years' experience in the administration, configuration, or implementation of the ServiceNow platform or applications. Demonstrated experience with App Engine and SPM Demonstrated experience in implementation and deployment of ServiceNow modules using Agile DevSecOps techniques in a client environment Demonstrated experience with ServiceNow platform capabilities in a client environment Experience in ServiceNow application implementation and deployment Some travel may be required within CONUS only Desired Experience Demonstrated experience in configuring and customizing ServiceNow Service Portal pages and Workspaces ServiceNow certifications Target Salary Range- $74,900 - $128,000 Disclaimer: The salary range displayed represents the typical salary range for this position and is not a guarantee of compensation. Individual salaries are determined by various factors including, but not limited to location, internal equity, business considerations, client contract requirements, and candidate qualifications, such as education, experience, skills, and security clearances. EEO Statement LMI is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. LMI is an Equal Opportunity Employer. LMI is committed to the fair treatment of all and to our policy of providing applicants and employees with equal employment opportunities. LMI recruits, hires, trains, and promotes people without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, disability, age, protected veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local law. If you are a person with a disability needing assistance with the application process, please contact Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Need help finding the right job? We can recommend jobs specifically for you! Click here to get started.

The Opportunity QuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. We are more than 6,000 strong and do business in over 130 countries, providing answers with fast, accurate and consistent testing where and when they are needed most - home to hospital, lab to clinic. Our culture puts our team members first and prioritizes actions that support happiness, inspiration and engagement. We strive to build meaningful connections with each other as we believe that employee happiness and business success are linked. Join us in our mission to transform the power of diagnostics into a healthier future for all. The Role As we continue to grow as QuidelOrtho, we are hiring for a Field Application Specialist in the South East Texas area. The Field Application Specialist is the front-line resource responsible for providing technical and sales support to Clinical Laboratory (CL), Transfusion Medicine (TM), and Automation sales within a geographic territory or list of named accounts. Responsible for driving solution implementation, providing both proactive and reactive customer support, optimizing customer laboratory configuration, and contributing to ultimate retention and menu expansion of current customers by teaming with Laboratory Account Managers (AMLs) and Strategic Account Executives (SAEs), as applicable. This is a remote position covering South East Texas. Candidates must have the ability to personally attend to clients for in-person meetings (either on a regular or emergency basis) on short notice, thus requiring reasonable geographical proximity to clients. The Responsibilities Customer Retention: Maximize customer retention rates by ensuring customer satisfaction, executing pre-defined customer touch point/call plan, leading customer training (on-site, as needed), anticipating and defending against competitive threats, and leveraging strategic selling framework Menu Expansion: Proactively team with AML & SAE to identify and close menu expansion opportunities Strategic Planning: Team with AML & SAE to align on and execute strategic plans that prioritize, retain, and expand current CL and TM accounts. Product Implementation (Test of Record): Drive efficient implementation of new products through deep product knowledge and execution of optimal, standardized Ortho processes; crossed trained in CL, Automation and TM Customer Support: Participate in troubleshooting and re-training to address customer issues, as necessary; work with internal QuidelOrtho resources and customer to ensure timely resolution of issues Consulting and Troubleshooting: Optimize customer laboratory configuration and operation through proactive consulting and troubleshooting customer touch points Cross-Team Coordination: Collaborate with AML to retain and expand menu; teams with SAEs to execute SAE-led IDN strategy, as applicable Forecasting and Reporting: Provide timely and accurate updates on lab activity, account updates, and other reports via CRM system; collaborate with Marketing to identify opportunities for equipment placement in CRM environment Perform other work-related duties as assigned. The Individual Candidates should be aware that the Company currently requires customer-facing workers to meet Customer Credentialing requirements which may include but are not limited to, up to date immunizations. The Company is an equal opportunity employer and will provide reasonable accommodation to those unable to be vaccinated where it is not an undue hardship to the company to do so as provided under federal, state, and local law. Required: Education: Minimum of a Bachelor's Degree with the Medical Technology certification, or equivalent experience. Experience: Clinical Background: Minimum of 2 years of related experience in a clinical laboratory, transfusion medicine, or equivalent experience. Industry/Domain Knowledge: Solid Clinical Chemistry market knowledge for the purpose of understanding market forces impacting the business. Independent Worker: Ability to deliver results while working in a highly independent and fast-paced team environment Business Acumen: Proficient at uncovering key business issues and providing insightful, actionable recommendations for improvement Communication: Advanced verbal and written communication skills Must have a valid US driver's license in good standing. Travel: Overnight travel of approximately 75% will be required, depending up on workflow. Preferred: Experience within Healthcare or Medical Device industry The Key Working Relationships Internal Partners: Laboratory Account Manager to strategically plan and conduct sales calls Strategic Account Executive regarding any SAE-led IDN-related opportunities CL/TM Area Technical Specialist to escalate complex implementations and service issues Commercial Operations to ensure timely and accurate forecasting and reporting, and support of enablement initiatives External Partners: Customers including but not limited to Laboratory Managers, Supervisors. The Work Environment Typical outside field based environment. Must have the discipline, organization skills and self-motivation to work autonomously in a home office environment. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. While performing the duties of this job, regularly required to use hands to finger, handle, or feel and talk or hear. Frequently required to stand, walk, and sit. Occasionally required to reach, climb, or balance. Must be physically able to travel up to 75%. Must maintain a valid driver's license and must own and maintain an automobile suitable for travel to customer sites, airport, etc. Travel includes airplane, train, automobile, and overnights. On a typical workday, 80% of time meeting with people, 20% of the time on computer, doing paperwork, or on phone. Must be able to lift up to 25 pounds. Salary Transparency The salary range for this position takes into account a wide range of factors including education, experience, knowledge, skills, geography, and abilities of the candidate, in addition to internal equity and alignment with market data. At QuidelOrtho, it is not typical for an individual to be hired at or near the top range for their role and compensation decisions are dependent on that facts and circumstances of each case. The salary range for this position is $61,000 to $98,000 and is eligible for incentive compensation. QuidelOrtho offers a comprehensive benefits package including medical, dental, vision, life, and disability insurance, along with a 401(k) plan, employee assistance program, Employee Stock Purchase Plan, paid time off (including sick time) and paid Holidays. All benefits are non-contractual, and QuidelOrtho may amend, terminate, or enhance the benefits provided, as it deems appropriate. Equal Opportunity QuidelOrtho believes in Equal Opportunity for all and is committed to ensuring all individuals, including individuals with disabilities, have an opportunity to apply for those positions that they are interested in and qualify for without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. QuidelOrtho is also committed to providing reasonable accommodations to qualified individuals so that an individual can perform the duties. If you are interested in applying for an employment opportunity and require special assistance or an accommodation to apply due to a disability, please contact us at #LI-AC1 #LI-Remote

We're looking for an Integration Support Specialist (ISS) to join Procore's ERP Support Team. In this role, you'll assist customers with troubleshooting sync-related errors that populate with Procore in relation to their ERP integration. The primary goal of this role is to diagnose, resolve, and investigate complex technical issues related to Procore's financial ERP integrations. As an Integration Support Specialist, you'll partner with customers, internal support teams, and development team members to provide tier 2 support across chat, email, and phone channels. Use your analytical skills, technical troubleshooting background, and problem-solving abilities to identify issues and ensure efficient problem resolution. This position reports into Manager, ERP Support and can be based remotely within the US. We're looking for someone to join us immediately. What You'll Do Investigate and resolve complex tier 2 technical issues for Procore's ERP Integrations, focusing on errors related to accounting software like Sage or QuickBooks. Troubleshoot integration technical issues that occur within the customer's Windows environment or Procore's internal microservices, often working in a queue-based system. Provide support for live customer interactions (phone and chat) as well as email, managing interruptible work while prioritizing customer experience. Manage efficiently a backlog of cases in ticketing systems like Salesforce, Jira, or Zendesk while actively taking on new cases daily. Escalate issues appropriately by collaborating with development team members to submit JIRAs and resolve API-related errors. Navigate technical ambiguity with confidence, applying strong problem-solving skills to diagnose brand new issues. Demonstrate a commitment to Ownership by taking accountability for customer outcomes and driving issues to resolution. Communicate openly and clearly with customers and internal stakeholders, providing transparent and optimistic updates throughout the troubleshooting process. What We're Looking For 2+ years of technical support experience in a contact center environment, with a Bachelor's degree or equivalent work experience. Proven background in providing technical support for complex software integrations, with specific experience with accounting software like Sage or QuickBooks being a huge plus. Experience in a queue-based technical support role, providing assistance via live phone, chat, and email channels. Familiarity with ticketing systems such as Salesforce, Jira, or Zendesk is a significant advantage, demonstrating proficiency in managing ticket escalations. Strong analytical and technical troubleshooting skills; enjoys working with details and numbers to diagnose root causes rather than following a basic script. Ability to embody Procore's core values of Ownership, Openness, and Optimism, thriving in a collaborative and problem-solving environment. Strong customer support and client relation skills, prioritizing a customer-focused approach. Ability to prioritize multiple tasks effectively and execute on resolutions under pressure. Additional Information Base Pay Range: 24.80 - 34.10 USD Hourly This role may also eligible for Equity Compensation. Procore is committed to offering competitive, fair, and commensurate compensation, and has provided an estimated pay range for this role. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. For Los Angeles County (unincorporated) Candidates: Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.

We're seeking Michigan-based veterans to join our IT team. If you were honorably discharged between 2012 2025, this entry-level IT role is designed to give you hands-on training and support as you transition into a civilian IT career. Responsibilities Include Set up and maintain computer systems and networks Troubleshoot and resolve basic technical issues Learn installation and configuration of hardware/software Follow cybersecurity and data protection procedures Work as part of a remote IT team Ideal Candidate Veteran discharged 2012 2025 No prior IT experience necessary Strong teamwork and communication skills Eager to learn and develop technical skills Compensation & Benefits Pay: $26 $33/hr Flexible remote work options Paid IT training and certifications Veteran-friendly environment and career advancement Apply today and start your next mission a successful career in IT!

The Rapid Resolution Specialist is responsible for providing quality services and solutions to our clients while maintaining a high level of client satisfaction. You will be responsible for determining problem severity, performing basic remediation, and assigning service requests to appropriate resources. ESSENTIAL FUNCTIONS: Respond to client calls, client emails, system alerts and other correspondence in an appropriate and timely manner. Participate as a primary resource within the inbound calling contact center for Managed IT clients. Determine problem severity, establish priorities, and assign service request to the appropriate resource. Accurately and promptly log client problem information and create a service request. Provide prompt communications to clients (internal and external) on detailed status information and estimated resolution times for issues. Remediate support requests for move/add/change type work. Troubleshooting and remediate support requests for basic and intermediate break/fix type work. Verify systems and applications functionality to identify proper resources to assign for resolution. Verify and maintain client contact and database information. Participate in best practices and follow operations procedures to create efficiencies. Accurately maintain and comply with documentation and administrative procedures in a timely basis to include time entry process. Attend required company and departmental meetings. Act in accordance with Marco policies and procedures as set forth in the employee handbook. EDUCATION AND EXPERIENCE: High School diploma and two years of relevant experience or an Associate's degree; or equivalent combination of education and experience. Previous IT experience preferred. REQUIRED SKILLS: Proficiency with business collaboration tools including MS Office applications, Outlook and company specific programs. Solid customer service abilities including telephone skills. Excellent verbal and written communication with internal and external clients. Excellent organizational and time/task management skills with the ability to prioritize tasks and work within a defined timeline and to operate with changing priorities. Ability to gather and analyze information. Performs work with accuracy and thoroughness. Excellent follow through to see tasks through completion. Function collaboratively as part of a fast-paced, client orientated team. Pay Range: $19.94 - $29.92 hourly + bonus The pay range listed for this position is based on candidate's skill level, experience, relevant licenses, and educational background. For detailed information about our benefits, please visit our careers page at ************************* Location: This is a remote-eligible position, however, Marco Technologies requires employees to reside within one of the following states: DE, FL, IA, IL, IN, KY, MD, MI, MN, MO, ME, NE, ND, NJ, PA, RI, SD, TX, WI

Who We Are… Since our founding in 1901, Limbach's primary core value has always been: We Care. We are committed to creating a culture of belonging for our employees, our We Care culture, and our industry as a whole. Limbach Facility Services LLC, a subsidiary of Limbach Holdings, Inc., (NASDAQ: LMB) is an integrated building systems solutions firm whose expertise is the design, installation, management, service, and maintenance of HVAC, mechanical, electrical, plumbing and control systems. We engineer, construct, and service the mechanical, plumbing, air conditioning, heating, building automation, electrical and control systems in both new and existing buildings and infrastructure. We work for building owners in the private, not-for-profit, and public/government sectors. Our vision is to create value for building owners targeting opportunities for long term relationships. Our purpose is to create great opportunities for people. We carry out our vision and purpose through a commitment to our four core values… We Care We Act with Integrity We Are Innovative We Are Accountable The Benefits & Perks… Base salary range of $58K - $65K Full portfolio of medical, dental, and vision benefits, along with 401K plan and company match. HSA, FSA, and life insurance offerings. Maximize your professional development with our award-winning Learning & Engagement team. Engage in our “We Care” culture through our ERGs, brought to you by EMBRACE. Career pathing flexibility and mobility. Who You Are… As Accountant - Shared Services, you are responsible for providing accounting activities to support business operations by ensuring accurate and timely billings, cash management and general data entry accounting tasks. This Position… Some examples of the work you might do includes: Reviews and enters project-related documentation for new project setups, change orders, initial cost projections, and estimate/phase code adjustments while ensuring documentation is accurate and compliant with the Limbach Way. Updates purchase orders in the relevant system for proper cost commitments and researches and resolves any pending invoice exceptions. Creates and files project preliminary notices and maintains Certificates of Insurance. Updated project commitments, enter job cost adjustments, and processes project closures as directed by project and accounting managers. Generates and distributes monthly customer billings for quoted or time and material work orders and projects under $500K to ensure accuracy and timeliness including the renewal of maintenance contracts. Perform cash management tasks, including cash applications, distributing customer statements, collections, maintaining collection notes and payment status, and escalating issues to project and accounting managers as needed. What You Need… Bachelor's Degree in Business, Finance, Accounting, or a related field, OR 2+ years of relevant, job-related experience in a service or construction industry (without a degree). Foundational knowledge of accounting principles and practices. Proficiency with Microsoft Office products (Excel and Word in particular) Must be organized, attentive to detail, and possess strong analytical skills. Ability to effectively communicate (both written and verbally) with diverse audiences. Capacity to produce results when working both independently and as a part of a team. Ability to travel up to 5% of the time. Preferred Qualifications: Familiarity with Viewpoint accounting software. Conduct Standards: Maintains appropriate Company confidentiality at all times. Protects the assets of the Company and ethically upholds the Code of Conduct & Ethics in all situations. Cultivates and promotes the “Hearts & Minds” safety culture. Consistently exemplifies the Core Values of the Company (we CARE, we act with INTEGRITY, we are INNOVATIVE, and we are ACCOUNTABLE). Work Environment: This position operates in a professional office environment, and routinely utilizes standard office equipment such as computers, phones, copiers, printers, and scanners. The Company's “Work from Home” policy is applicable to this position. Physical Demands: In performing the duties of this job, the incumbent is regularly required to talk, hear, perform repetitive motion, and possess an appropriate degree of both visual acuity and manual dexterity. This is considered a sedentary position, which means possible exertion up to ten (10) pounds of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. This job description is intended to describe the general nature of work being performed by the individual who assumes this role, not an exhaustive list of responsibilities. Duties, responsibilities, and activities may change at any time, with or without notice, as business needs dictate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Limbach Facility Services LLC is an Equal Opportunity Employer. #LFS

At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better. Role Overview: Could you be our next Agency Services Support & Quality Specialist? Globe Life is looking for an Agency Services Support & Quality Specialist to join the team! In this role, you will be responsible for ensuring accuracy, consistency, and compliance across agency platforms and communications. This role provides day-to-day operational support, conducts quality assurance reviews, and maintains participation records in systems such as Admin UI. The ideal candidate is detail-oriented, highly organized, and committed to delivering exceptional service and support to both internal teams and agency partners. This is a hybrid position located in McKinney, Texas (WFH Monday & Friday, In Office Tuesday-Thursday). What You Will Do: Provide day-to-day support to agency services operations, ensuring accuracy and quality across multiple platforms (including Admin UI). Maintain updated and accurate client records. Conduct weekly and monthly quality checks on participation updates. Ensure timely follow-up on quality-related issues, keeping management informed on high-priority concerns. Routinely perform a wide variety of support duties, as assigned. Monitor daily consumer emails and direct them to the appropriate departments. Organize and facilitate team meetings, quality workshops, and feedback sessions to drive continuous improvement across departments. Monitor, review, and update participation records to maintain data integrity and compliance. Conduct quality assurance checks on agency-related processes, communications, and platform activity. Coordinate and manage monthly communications to agencies, ensuring timely and accurate distribution. Compile and validate participation and lead activity reports; escalate discrepancies as needed. Assist with onboarding, system navigation, and process support for agency partners and internal team members. Document processes, create reference guides, and maintain up-to-date standard operating procedures (SOPs). Collaborate with cross-functional teams (sales, vendors, operations) to align quality standards and service expectations. Track and analyze recurring issues to contribute to root-cause analysis and process improvement initiatives. Ensure all communications and agency interactions are handled with professionalism, accuracy, and confidentiality. Monitor and audit lead generation processes, campaigns, and CRM activity to ensure accuracy, consistency, and compliance with company standards. Support leadership with audit findings, reporting, and preparation of quality performance summaries. Serve as a point of contact between quality assurance and frontline teams, ensuring clear communication of quality standards and expectations. What You Can Bring: Bachelor's degree in business, communication preferred, but willing to consider candidates with relevant work experience. Experience in agency services, quality assurance, or operations support preferred. Ability to be a detail-oriented self-starter. Intermediate proficiency in Excel and basic database skills. Strong Experience working in both a team and individual environment. Strong interpersonal and communication skills, both oral and written. Ability to work quickly and accurately in a demanding environment. Ability to adapt quickly and effectively to change. Ability to manage multiple priorities simultaneously and prioritize time with minimal supervision required. Strong PC skills with proficiency in Internet Explorer, Word, and Outlook. Positive attitude, resourceful and an honest and direct communicator. High degree of integrity and ability to maintain confidentiality. Ability to effectively relay messages or instructions to others with effective listening and communication skills to ensure proper execution of assignments. Strong organizational, time-management, and problem-solving skills. Strong demonstration of the skills to align business needs with resources/capabilities required. Ability to learn new computer systems. Strong decision-making skills with the ability to analyze situations and make logical positive outcome conclusions. Proven experience in engaging in multiple initiatives simultaneously. Applicable To All Employees of Globe Life Family of Companies: Reliable and predictable attendance of your assigned shift. Ability to work designated hours based on the position specifications. How Globe Life Will Support You: Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don't just work, but thrive at Globe Life: Competitive compensation designed to reflect your expertise and contribution. Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance. Robust life insurance benefits and retirement plans, including company-matched 401 (k) and pension plan. Paid holidays and time off to support a healthy work-life balance. Parental leave to help our employees welcome their new additions. Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals. Company-paid counseling for assistance with mental health, stress management, and work-life balance. Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career. Discounted Texas Rangers tickets for a proud visit to Globe Life Field. Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters.