Front-End Technical Lead
Remote job
Remote-based anywhere in the world
GoodPower works globally to unlock the enormous economic potential of the energy transition-more affordable energy bills, better and more abundant jobs, healthier food, economic security for families and farmers, and a better economy that works for all of us.We operate at the intersection of digital media, smart tech, civic participation, and advocacy to reach millions of people annually with our work to: lower costs and create jobs, shift culture to transform beliefs and behaviors, and accelerate the deployment of decarbonized technologies like: renewables, regenerative agriculture and electric vehicles-one individual, one neighborhood, one community at a time.GoodPower is at an exciting, pivotal moment as we launch our new strategic plan through 2030 to level up all areas of our work-growing our organization 5x over the next five years and relentlessly honing our skills and expertise to be the best that we can be to transform our renewable energy economy.
Job Summary
Join our Product & Engineering team as a seasoned technical leader who will drive, build, and ship robust digital products and features. This is not a coordinator-only job: the ideal candidate is a hands-on builder and architect, contributing code, integrating APIs, and tackling engineering challenges alongside managing project momentum. Applicants must be equally motivated to manage products from concept to deployment, collaborate with stakeholders, and build highly functional, user-focused solutions in a fast-moving mission-driven environment.
Typical Day
Imagine starting your day by catching a Slack ping about a DNS update required for tomorrow's launch, so you hop into Cloudflare and make the changes; after confirming the deployment pipeline looks healthy, you spin up a brainstorming call with our product and data leads to spec out a new advocacy landing page, sketching wireframes in Figma and highlighting user flows that will keep civic action frictionless. Next, you document the custom targeting workflow our comms team can use to send segmented broadcasts-now automated through your API integrations connecting Twilio, SendGrid, and Segment to our CRM and Ads Manager via GTM-then you jump onto a quick Upwork chat to walk a contractor through improving accessibility on the new React microsite, all before heading into afternoon QA checks and prepping for the user feedback review session that ensures our digital work truly empowers millions with GoodPower.
Key Responsibilities
Architect, build, and launch new digital products and features-including microsites and platform upgrades-using WordPress, Softr, and Engaging Networks, while actively driving our transition from no-code solutions to scalable, modern frameworks like React, Next.js, Vue.js, Angular, Node.js/Express, or Django for long-term growth and reliability.
Integrate and automate tools via APIs-connecting platforms like Twilio SMS, SendGrid, Segment, Google Tag Manager, Ads Managers, and other third-party solutions for seamless workflows and campaign effectiveness
Lead and mentor a rotating cohort of short-term contractors, ensuring technical standards while also personally rolling up your sleeves for coding, debugging, and live troubleshooting as needed
Own technical QA and live deployment checks-ensuring accessibility, reliability, and performance before launches across web, email, and SMS exposure
Collaborate directly with Product, Data, and other internal stakeholders to translate ideas into actionable requirements, and prototype/deploy solutions at speed
Stay on top of engineering priorities using Jira, Confluence, and best-practice workflow tools
Maintain high-quality project documentation and foster smooth team communication via Slack and other channels
Qualifications
5+ years experience in product engineering, technical product/project management, or related digital leadership-ideally in a mission-driven or startup environment
Strong hands-on experience with modern web development (HTML, CSS, JavaScript, WordPress), as well as configuring/managing APIs and integrations between SaaS tools
Demonstrated ability to build or extend digital architectures, track conversion events, automate data flows, and weave together best-in-class platforms like Twilio, SendGrid, and Segment using APIs and direct scripts
Experience leading teams and contractors to deliver on technical projects, while maintaining a deep individual contributor/engineering role
Track record of launching and maintaining high-quality digital assets under fast timelines, and troubleshooting issues independently
Familiarity with Jira/Confluence, Google Workspace, Slack, and similar collaboration infrastructure; able to leverage these to enable engineering outcomes
Bonus: Exposure to advocacy/mobilization tools like Engaging Networks, data-driven campaigns, and optimization for citizen engagement at scale
Compensation & Benefits
Salary range for US candidates $86,000 to $100,000 annually.
Salary for international candidates, we offer competitive, location-adjusted salaries based on local market rates, cost of living, and experience.
US benefits include: Medical, Dental, Vision, 403b retirement savings plan, Vacation, Sabbatical, Paid Parental Leave, 2 Floating Holidays, 2 Community Service Floating Holidays, sick time, two weeks of full-staff time off (July 4 week and Christmas-New Years week) and 13 observed holidays.
For international employees, we provide equivalent, locally appropriate benefits through our global employer of record.
GoodPower is an equal-opportunity employer that highly values staff diversity
Location: Remote (US or International)
If you meet the majority of the above qualifications, please apply. Reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.
This description reflects GoodPower's assignment of essential functions, it does not restrict the tasks that may be assigned. GoodPower retains the right to change or assign other duties to this position at any time. Employees must be able to perform the essential functions of the position satisfactorily. Reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. GoodPower has a zero tolerance standard for abuse and inappropriate behavior by staff members.
Auto-Apply
Job Title Front End Lead
Duration: Full Time
Note : Any mobile application develop Experience
Job Description:
• Functional requirement understanding of Front End development
• Understand the current architecture of the customer business line
• Discussing technical solutions with customer technical team and suggesting innovative ideas for solutions
• Maintaining a high awareness of industry issues and trends for UI development work, particularly in regard to web accessibility, usability, and emerging technologies
• Interaction with other teams (QA, Business, Technical Architect)
Required Skills:
· Java
· AngularJS
· JQuery
· Jscript
· HTML
· JSP
Desired Skills:
· Ajax, JSON
· JS Framework, JSTL
· HTML5, CSS3
· Code optimization
· Cross Browser issues, Multiple devices
· Soft Skills
Additional Information
Note : Any mobile application develop Experience
Remote work
Front End Architect/Lead - USA
Remote job
Job Title: Frontend Lead
About the Role
We are looking for an exceptional Frontend Lead -Vue.js, Spring MVC ,Thymeleaf who is highly hands-on and deeply experienced in Vue.js, Spring Thymeleaf and performance engineering. The ideal candidate will lead the development of a scalable frontend framework that supports both Server-Side Rendering (SSR) and Client-Side Rendering (CSR) while optimizing site performance and user experience.
This role involves architecting and developing a state-of-the-art frontend system that integrates seamlessly with our Backend-for-Frontend (BFF) layer, powered by Spring Boot microservices, and deployed on Google Cloud Platform (GCP).
Key Responsibilities
Design and build a high-performance frontend framework using Spring MVC, Thymeleaf and Vue js
Implement SSR/CSR hybrid strategies to optimize rendering, SEO, and page performance.
Architect and optimize the BFF layer to enhance frontend-backend interactions.
Improve frontend performance using lazy loading, predictive prefetching, tree shaking, and edge caching.
Collaborate with backend engineers to optimize API designs and system efficiency.
Optimize frontend applications for speed, security, and scalability in GCP environments.
Lead, mentor, and coach frontend engineers, promoting technical excellence.
Stay up to date with industry trends, especially in frontend performance optimizations.
Key Requirements
8+ years of experience in Spring MVC, Thymeleaf and Vue js and SEO optimization .
Strong JavaScript/TypeScript proficiency with modern ES6+ concepts.
Must-have experience with GraphQL for efficient data fetching.
Strong background in frontend performance optimization, including:
Lazy loading, tree shaking, and code splitting
Web Vitals optimizations (LCP, FID, CLS)
Edge caching & CDN optimizations
Predictive rendering and smart prefetching
Experience working in GCP (Google Cloud Platform) for cloud deployment and CI/CD automation.
Solid understanding of frontend security best practices and performance tuning.
Excellent problem-solving skills and a strong passion for writing clean, maintainable, and testable code.
Strong leadership and mentoring capabilities to guide junior developers and drive technical excellence.
Nice-to-Have Skills
Familiarity with A/B testing and automated UI performance tuning.
Expertise in containerization (Docker, Kubernetes) for frontend deployments.
Compensation, Benefits and Duration
Minimum Compensation: USD 48,000
Maximum Compensation: USD 168,000
Compensation is based on actual experience and qualifications of the candidate. The above is a reasonable and a good faith estimate for the role.
Medical, vision, and dental benefits, 401k retirement plan, variable pay/incentives, paid time off, and paid holidays are available for full time employees.
This position is available for independent contractors.
No applications will be considered if received more than 120 days after the date of this post.
Auto-ApplySupport Manager
Remote job
What we're doing:Owning a home is a foundational part of building financial security and wealth in America. However, the tools and technology that support homeownership are antiquated, dependent on things like fax machines, handwritten documentation, and hours of manual review.
We're here to change it.
Vesta is the next-generation system of record to power the multi-trillion mortgage market. We believe that we are overdue for a core transformation - that in order to build a fully automated process and fully digital customer journeys, lenders will have to adopt a system of record platform that is modern, open, and orchestrated by best-in-class software workflows.
Who we are:Our founding team is no stranger to the complexities of the financial industry. As early employees at Blend, they spent years together focused on creating modern cloud infrastructure for banks. Now, with Vesta, they are transforming the mortgage industry by creating the most flexible, open and automated origination experience, benefiting financial institutions and their customers.
And, we're not alone.
We've raised $55M from top tier investors, including Andreessen Horowitz, Bain Capital Ventures, Conversion Capital, Zigg Capital, and Index Ventures.
We believe that our team is our greatest competitive advantage and take pride in having a team of exceptional humans. As a team, we value humility, empathy, self-awareness, and an orientation towards action. If this sounds like you and you're excited by the idea of getting in at the ground level to be part of building the infrastructure that will power the future of the finance industry, we would love to hear from you!
About the role: As our first Support Manager at Vesta, you'll play a key role in building and leading our support function. You'll start as a player-coach-balancing hands-on work with leadership responsibilities-and evolve into a people manager as the team grows. You'll partner closely with the Head of Implementations & Support to deliver exceptional customer experiences, establish scalable systems, and turn customer insights into product improvements.
In this role, you can expect to:
manage, mentor, and coach Support Specialists, fostering a culture of curiosity, ownership, and customer empathy
collaborate with the Head of Implementations on hiring, onboarding, and workforce planning as the team expands
define and evolve support workflows, escalation paths, and team processes
engage directly with customers to handle complex or high-priority issues, setting an example for high-quality support and communication
partner with Product and Engineering to triage and prioritize bugs, feature requests, and product feedback
own our help center content-writing and maintaining documentation that helps customers self-serve and get the most out of Vesta
establish and track key support metrics (e.g., response times, resolution rates, CSAT) to measure performance and identify opportunities for improvement
surface insights from customer interactions to Product, Design, and Engineering teams to inform product decisions
identify and drive process improvements that improve both customer satisfaction and team efficiency
be a foundational part of delivering industry-changing software to our customers!
Who you are
You are an experienced customer support professional with a passion for helping customers and building high-performing teams. You've spent time both resolving customer issues directly and leading others to do the same.
You're excited to help shape and scale a world-class support function from the ground up, building the processes, metrics, and structure that will enable the team to grow effectively.
You're comfortable rolling up your sleeves-diving into tickets, troubleshooting integrations, and learning the product-while also thinking strategically about how to make the team more efficient and impactful.
You can communicate comfortably across technical and business contexts, navigating APIs, webhooks, and integrations when needed.
You are data-driven and operationally minded, with an instinct for building structure-help centers, reports, dashboards, and KPIs-that helps a team grow efficiently.
You care deeply about customers' success and take pride in helping them get value from the product.
You're excited to partner closely with the Head of Implementations on hiring, onboarding, and developing the team.
As a bonus, you may have experience in or adjacent to the mortgage industry or mortgage technology landscape.
Benefits and Perks
Robust medical, vision, & dental coverage (~100% of employee premiums are covered)
401(K) plan offering
Meaningful parental leave - 16 weeks fully paid for all new parents, birthing & non-birthing parents (applies to adoptions as well!)
Remote-first culture with a hub in San Francisco
Generous Work-From-Anywhere & Wellness Benefits
Monthly Doordash benefits
Open & encouraged flexible time off
Company offsites to get to know the team!
Our cash compensation amount for this role is targeted at $115,000 - $150,000/yr. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.
At Vesta, we believe that the only way we can tackle the challenging problems in front of us is by having diverse perspectives and an environment that promotes inclusivity. We're committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. As part of our onboarding process, we participate in the E-Verify program.
Auto-ApplyConstruction Support Manager
Remote job
Delve Underground is a leader in underground and heavy civil engineering serving the transportation, water, wastewater, and energy industries. Specializing in tunnel design, we provide practical solutions to the most challenging underground problems. We offer comprehensive design, construction management, and construction claims services, with expertise extending across a wide range of engineering disciplines, including civil, structural, and geotechnical engineering. Our primary focus is to make a significant impact on the advancement of infrastructure projects, which in turn shape and enhance the communities we serve. Founded in 1954, as Jacobs Associates, Delve Underground is an employee-owned firm with 25 offices and 350 team members throughout the United States, Canada, Australia, and New Zealand.
We want our employees to make a career doing what they love to do. We encourage an entrepreneurial spirit and help our team members forge their own path within the company. We support their efforts to stay on the cutting edge of technology while fostering a great work-life balance. In addition to working hard, we also have fun. We socialize and celebrate achievements at summer picnics, holiday parties, and company outings.
Benefits: Full Benefits Program consisting of Medical, Dental, Vision, Life, Disability, FSA or HSA, EAP, 401(k), ESOP, and company stock ownership program, 9 Paid Holidays, generous paid-time-off program, Work from home flexibility, and Health & Wellness Reimbursement
Pay Rate: $126,936 - $175,701
Construction Support Manager
Delve Underground is looking for an Construction Support Manager to assist with Emergency Sewer Repair (ESR) and Sewer Rehabilitation projects in the Los Angeles area. These projects would be related to wastewater conveyance systems, which include sewers and pumping plants. The Construction Support Manager is expected to manage the cost, budget, and schedule of their projects; review and respond to RFI's and submittals; negotiate costs with contractors; prepare design documents; and attend site visits to resolve field issues. This position has an in-office expectation of 2-days per week (minimum), as well as making periodic site visits within the City of Los Angeles.
This is a full-time position, and the right candidate will be a leader in construction management for major underground projects, particularly water, sanitary sewer, and storm sewer installation and rehabilitation. We are looking for a candidate with a demonstrated ability to direct and lead project teams, a high degree of foresight and mature judgment in anticipating and solving problems, and a consistent track record of delivering projects on time and budget.
Responsibilities:
* Act as project owner's representative in managing construction contractors, including acting as the primary point of contract with contractors, and performing contract administration duties such as payments, change orders, time extensions, claims, and certificates of completion. Provide/oversee progress reporting to owner's organization.
* Manage a construction management team, consisting of resident engineers, office/field engineers, cost controller, document controller, inspectors, and administrative support.
* Lead discussions, meetings, and workshops.
* Plan, create and oversee deliverables such as schedules, specifications, and budget reports.
* Lead technical and management QA/QC reviews per client requirements and/or company policy.
* Lead risk management efforts.
* Manage projects with construction budgets up to $500 Million.
* Develop business development strategies resulting in opportunities with new and existing clients.
* Promote and represent the Company in industry forums.
* Provide input to company strategic initiatives and objectives.
* Promote and contribute to the Delve Underground Construction Management Group growth and development outlined in the company's Strategic Plans.
Qualifications:
* 10+ years heavy civil industry experience: engineering, construction or construction management, including specialized experience in the construction management of complex underground infrastructure projects.
* Experience with Sewer Rehabilitation strongly preferred.
* Holds technologist or engineering professional registration/certification.
* General experience with environmental and reclamation construction work.
* Must have the ability to professionally speak and write in English.
* Must have the ability to travel to project sites.
ARE YOU READY TO JOIN OUR TEAM?
If you feel that you would be right for this position, please fill out our application so that we can review your information. We look forward to meeting you!
Delve Underground is an EEO/Affirmative Action Employer and will make all employment related decisions without regard to race, color, religion, sex, national origin, disability or protected veteran status.
Compensation reflects the cost of labor across our US geographic markets. Pay is based on several factors including market location, experience, knowledge, and skills.
No recruiters, please.
Construction & Field Support Manager
Remote job
The Franchise Construction & Field Support Manager serves as the construction subject matter expert, coach, and mentor for Archadeck franchise owners. In this highly influential role, you'll work directly with franchisees - many from non-construction backgrounds - to train, guide, and support them through every aspect of building a successful outdoor living business.
Approximately 70% of your time will focus on launching and ramping up new franchisees, helping them master the Archadeck construction process, hire and manage crews, and deliver projects that exceed homeowner expectations. 20% will focus on supporting established offices to improve production efficiency, profitability, and customer satisfaction. The remaining 10% of time will be spent training new franchisees, prior to launch of their business, in Archadeck construction standards and methods in a classroom environment.
Your mission: ensure every Archadeck location builds beautifully, safely, and profitably - while maintaining the quality and professionalism that define our brand.
Who We're Looking For:
You're a builder and a teacher. You have deep experience in carpentry, residential construction, and project management, but you also love to coach, simplify, and empower others. You're confident leading both classroom and on-site training. You understand how to hire, manage, and motivate subcontractor crews. And above all, you're passionate about helping small business owners grow and succeed.
Qualifications:
5+ years of experience in residential construction, framing, carpentry, hardscapes (pavers or concrete), masonry, roofing or general residential remodeling
Skilled and experienced in managing multiple crews and subcontractors
Experienced in job costing, scheduling, and quality assurance
Strong communicator and coach - able to train new business owners in both group and field settings
Comfortable balancing construction, operations, and relationship management
Familiar with permitting, inspections, and residential building codes
Travel-ready (up to 30%)
Key Area of Responsibilities:
Construction & Production Management Expert - Ensure franchise partners follow Archadeck's construction standards, processes, and best practices from project planning through completion.
Support Franchise Business Consultants (FBCs) in guiding franchisees through design consultations and proprietary pricing software.
Coach franchisees on planning, estimating, and executing outdoor living projects -including how to find, hire, train, and manage subcontractor carpenter crews.
Training & Development
Deliver engaging training to franchise owners on construction standards, production management systems, estimating tools, and product knowledge.
Continually refine training content and methodologies to improve operational efficiency and construction quality.
Serve as an ongoing resource for franchisees needing project support, troubleshooting, or guidance.
Production Program Development
Act as the internal owner for Archadeck's production management tools, software, and workflows.
Partner with IT, Operations, and Design teams to ensure software and systems work seamlessly for franchisees.
Coaching for Growth
Conduct one-on-one coaching sessions with franchise owners.
Analyze business and production metrics to identify opportunities for improvement.
Provide actionable strategies for achieving KPIs in marketing, sales, scheduling, customer satisfaction, and project margin.
Facilitate ongoing communication and accountability through coaching calls and periodic field visits
Performance Monitoring & Reporting:
Track and analyze franchise performance metrics, reporting trends and results to brand leadership.
Communicate progress, risks, and opportunities to the Franchise Operations leadership team.
Key Competencies:
Construction Mastery: Skilled in outdoor living construction, building codes, and job-site operations.
Mentorship Mindset: Patient, encouraging, and skilled at transferring knowledge to non-technical learners.
Operational Discipline: Strong understanding of estimating, scheduling, and process optimization and skilled at bringing clarity and order to complex, fast-moving construction environments."
Communication Excellence: Comfortable presenting in classroom, virtual, and field environments.
Collaborative Leadership: Works seamlessly with internal teams and franchise owners to achieve shared goals.
Why Join Archadeck
Be part of America's premier outdoor living brand with decades of industry leadership.
Help shape the success of entrepreneurs launching their own construction businesses.
Make a real impact - every day you'll see the results of your coaching in the form of beautiful backyards and thriving local businesses.
Competitive compensation, benefits, and opportunities for growth within Empower Brands.
About Archadeck Outdoor Living:
Archadeck Outdoor Living, part of Empower Brands, is the nation's leading designer and builder of custom outdoor living spaces - including decks, porches, patios, fire features and shade structures. With over 70 independently owned locations across North America, we bring design, craftsmanship, and professionalism to every backyard project.
We're growing fast - and we're looking for a Construction Field Support Manager who is passionate about residential construction and about helping others succeed. This is a unique opportunity to blend your field expertise with mentoring and operational coaching to help new and existing franchise owners thrive.
WHO WE ARE:
Empower Brands was founded in 2022 as a product of the integration of Lynx Franchising and Outdoor Living Brands. Empower encompasses ten industry-leading brands across commercial and residential services: JAN-PRO, FRSTeam, Archadeck Outdoor Living, Outdoor Lighting Perspectives (OLP), Conserva Irrigation, Koala Insulation, Wallaby Windows, Superior Fence and Rail, Bumble Roofing and Canopy Lawn Care. Empower is dedicated to providing its customers with the highest quality products and services in the commercial and home services industry while simultaneously delivering its franchise owners committed personal support, tools and empowerment to pursue their own success. Empower Brands is a portfolio company of MidOcean Partners, a leading private equity firm with an excellent track record investing in successful, growth-focused franchise businesses. For more about Empower Brands, visit the company's new website at EmpowerFranchising.com.
Note:
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
Empower Brands is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Empower Brands makes hiring decisions based solely on qualifications, merit, and business needs at the time. #LI-remote
Auto-ApplyBranch Support Manager
Remote job
Job Description
At SFMC Home Lending, our unique values serve as a compass for our actions and are the foundation of our culture.
We promote innovation and are purposefully dynamic in our growth processes. We change, not just for the good of ourselves, but for the good of everyone involved.
We hire people with the ability to think creatively, who use inspiration and imagination to solve problems by looking at them from unexpected perspectives.
We hire people with the ability to question assumptions and offer solutions that seem impossible; take calculated risks; take what might be seen as a problem and turn it into an opportunity; are able to bring paradigm shifts in product, processes or systems because of their thoughts and new ways of thinking; give feasible ideas and not just tangent thoughts.
SFMC Home Lending is currently hiring for a
Branch Support Manager
.
The Branch Support Manager is responsible for ensuring that the branch/team processes and role functions are executed optimally in those branches without in-branch processing. They will have direct management of assigned direct reports in regard to staffing, training, performance appraisal, corrective action, policies and procedures, company products, and compliance with state and federal regulations and company policies. Duties include:
Managing the
Contact to Contract to Closing
systems.
Serving as a liaison between Referral Partners, Loan Officers, LOA's, Corporate Processing, Underwriting, Operations, Sales, and Post-Closing as part of monitoring the branch pipeline.
Directing and overseeing the daily operations and workflows of direct reports, including individual pipeline management, overall production, quality, resolving daily file issues and providing detailed instructions.
Assist with the training and development of LOA's within the branch.
Working on long-range projects, process improvement and communicating updates as appropriate.
Other duties as assigned by leadership.
Requirements
3+ years of mortgage experience, including all areas of the loan process and process improvement, as well as a thorough knowledge of FHA, Conventional, VA and USDA product financing.
3+ years of previous management experience is strongly preferred.
Bachelor's Degree is preferred
Skills:
Strong written and verbal communication skills with the ability to communicate effectively with a diversity of audiences.
Big picture vision with the ability to simultaneously see the incremental steps necessary to achieve goals.
Proven ability to influence and manage strong personalities to achieve results without hierarchal authority.
Demonstrated problem-solving ability.
Strong planning and organization skills, to include identifying strategies, setting priorities, goals and work schedules, creating and implementing action plans, monitoring/tracking progress, and evaluating progress and results.
Must have attention to detail and customer service focus.
Ability to manage multiple priorities in a fast-paced, dynamic environment with strict time requirements.
Proficient with MS Office, with a knowledge of industry automation and software.
High level of integrity, ethics, discretion and professionalism in handling confidential and sensitive information.
Benefits
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k, IRA)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Short Term & Long Term Disability
Training & Development
Work From Home
Wellness Resources
Vetspire Manager of Support
Remote job
at Thrive Pet Healthcare
The Manager of Support is a senior leadership role within the Vetspire Technology Team, responsible for overseeing the Vetspire support function-a service that is critically important to our clients and essential to the success of the Vetspire platform.This role is tasked with developing and implementing the strategy, structure, protocols and reporting for a robust and scalable support function. The ideal candidate will lead the creation of a high-performing, responsive, and motivated team with clearly defined objectives and performance metrics. ESSENTIAL JOB FUNCTIONS
Build / maintain a support team / practice that supports the Vetspire platform
Day to day scheduling of support team to align with support requirements and volume. Extending support hours and adjusting schedules where applicable / required.
Apply AI technologies to improve the support process
Set and maintain Support KPI's and report (weekly) to ensure operational effectiveness / optimization and tracking
Generating / creating support knowledgebase that supports team and can also be used to feed Ai Chat bot
Formulate strategies to increase productivity and implement ways to improve support responsiveness and accuracy
Assignment and monitoring of VIP clients tickets / issues and ensuring appropriate responsiveness and follow up.
Team / resource management - including individual career plans , specific support training and team meeting to review past performance and discuss strategically future changes
INNOVATION & STRATEGY
Exploration of AI technologies and the application to the support vertical
Explore new technologies and present findings.
BUDGET/FINANCIAL P&L / CONTRACTUAL NEGOTIATIONS
Assist with developing yearly budgets within the IT department - specific to support.
Aid in the development of productivity measures and costing strategies.
ESSENTIAL SKILLS
4 - 6 years' experience in a support management role servicing multiple clients
Bachelor's degree or associated work experience within the Pet / Technology Industry
Management experience of teams 8 + remotely located
Technical skills associated to APIs would be considered a bonus
A strong individual who can set goals and objectives , and continuously work / manage to those goals.
A self-motivated team player
Strong reporting / presentation skills.
Auto-ApplyFranchise Support Manager (100%Remote - Chicago Area Preferred)
Remote job
Job Description for Franchise Support Manager (100% Remote - Chicago Area Preferred):
👉 Do you take pride in creating great experiences for others?
We're hiring a Franchise Support Manager to help franchise owners thrive by building relationships, coordinating solutions, and collaborating across teams.
About the Role
We're looking for a Franchise Support Manager who enjoys variety, thrives in a collaborative environment, and takes pride in helping others succeed 🌟. In this role, you'll build trusted relationships with our franchise owners while also working closely with colleagues across marketing, training, and operations.
Some days you'll be connecting with franchise owners, understanding their needs, and coordinating support. Other days you'll be reviewing a marketing initiative for relevance, helping organize a training session, or assisting with an operational rollout. You'll never be expected to know it all, you'll always have expert teammates to lean on, but over time, you'll grow your expertise so you can guide franchisees directly with confidence.
This role is ideal for someone with excellent people skills, strong organizational instincts, and the ability to juggle multiple priorities while keeping a positive, solutions-oriented mindset.
What You'll Do:
Serve as a trusted point of contact for franchise owners, building strong relationships
Champion and coordinate requests with internal marketing, training, and operations teams
Provide responsive, empathetic support and follow-through on client needs
Contribute to projects such as training programs, marketing reviews, and process improvements
Deepen your knowledge of our systems and processes to provide more direct guidance over time
What We're Looking For:
Friendly and empathetic with strong people and communication skills
Natural leader with a drive to grow professionally and personally
Quick learner, organized, and persistent in getting things done
4+ years of experience collaborating with cross-functional teams (marketing, training, or operations)
Why WIN
100% remote role (Chicago-area candidates preferred)
Collaborative, inclusive culture built on respect and growth
Health, dental, vision insurance + PTO + 401(k) match
Career development and advancement opportunities
A team that values working hard, having fun, and celebrating success together
Auto-ApplyPlatform Support Manager
Remote job
The Manager, Platform Support will be a key leader responsible for the operational excellence, technical maturity, and process adherence within our global Platform Support team. You will manage the day-to-day operations supporting our mission-critical SaaS platform, ensuring high availability and stability for our extensive global customer base. This role is crucial in upholding the high standards for process, accountability, and scalable operations that define our high-growth environment.
Key Responsibilities
Service Delivery and Stability: Oversee the Level 2/3 technical teams responsible for the rapid resolution of complex issues impacting the SaaS platform and its underlying cloud infrastructure. Ensure stability and high availability across the service portfolio.
Operational Process Optimization: Drive continuous improvement across all operational workflows, including incident response, escalation paths, and formal problem management. Ensure strong adherence to established processes across all support functions.
Performance Management (KPIs/SLAs): Own and report on key operational metrics (e.g., OLA compliance, time-to-resolution, Mean Time To Restore). Implement strategies to meet or exceed targets while managing high-volume ticket flow.
Observability and Automation: Collaborate directly with Site Reliability Engineering (SRE) and Product Engineering teams to improve platform observability, reduce monitoring noise, and automate response activities.Team Leadership and Development: Lead, mentor, and develop a geographically diverse team of platform engineers and specialists, fostering a culture of technical excellence and accountability.
Cross-Functional Governance: Establish and maintain clear operational boundaries and Service Level Expectations (SLEs) with internal partners, including Level 1/2 teams and Engineering groups, to ensure seamless service handoffs and efficient resource utilization.
Qualifications and Skills
Required:
Minimum 5-7 years of experience in a high-volume, global SaaS support or operations environment.
Minimum 2-3 years of direct people management experience, preferably with a large, geographically diverse team.
Deep technical proficiency in cloud platforms (e.g., AWS, Azure, GCP), Kubernetes, MySQL, and data tooling like OpenSearch, as well as general log analysis/APM tools.
Strong process knowledge in Incident, Problem, and Change Management.Proven ability to implement and drive process adherence, particularly in environments focused on scaling operations.
Exceptional communication skills, both written and verbal, for technical and executive audiences.
Proven experience in managing and reducing technical debt within a platform.
Preferred:
Experience in supporting a large-scale, enterprise SaaS platform.
Background in driving continuous improvement and operational excellence initiatives.
Prior experience supporting an Identity and Access Management or Governance platform.
FedRAMP experience or familiarity with compliance frameworks.
Auto-ApplyCorporate Support Manager
Remote job
CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture.
A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down.
CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.
Position Overview:
As a Corporate Support Manager for CrossCountry Mortgage LLC., you'll be responsible for the daily operations of the assigned territory of mortgage office staff and maintaining an efficient workflow for the branch's loan pipeline. Your experience running a mortgage office will be an asset to you as you provide compliance training and manage your team's industry knowledge and will help you to identify talented personnel during the interview process.
Job Responsibilities:
Understand assigned territory branch needs and develop plans to address them.
Resolve branch complaints.
Participate in one-on-one meetings with branch managers or branch operations managers to improve workflow and resolve issues.
Monitor and follow up with branch employees to maintain the proper workflow.
Ensure assigned branches comply with all corporate and regulatory policies and procedures.
Develop, review, and recommend overall operational systems and procedures for the mortgage lending function.
Develop new methods and procedures to increase operations efficiency.
Manage projects for deployment of new systems and procedures.
Maintain broad knowledge and thorough understanding of applicable federal, state and agency regulations and guidelines.
Develop and maintain effective organization through the selection, training, compensation, motivation, and review of branch employees.
Guide and direct employees to assist their professional development.
Monitor daily, weekly, and monthly production and compliance reports.
Qualifications and Skills:
A minimum of 3 to 5 years' experience in Operations, Processing, or Underwriting.
A minimum of 3 to 5 years' management experience.
Strategic understanding of the mortgage lending function.
Experience with Encompass LOS system, a plus.
Excellent communication and customer service skills.
Excellent knowledge of processing, closing and funding loans in accordance with Investors and Agency guidelines including federal and State required practices.
Ability to prioritize and meet deadlines.
Demonstrated ability to adapt to a rapidly changing federal and state regulatory environment.
Proficient with Microsoft Office Suite.
Knowledge of FNMA, FHA, GNMA and VA housing loans.
This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.
Pay Range:
Base Pay: $75,000.00 - $90,000.00
The posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.
CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com
CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: **********************************
California residents: Please see CrossCountry's privacy statement for information about how CrossCountry collects and uses personal information about California applicants.
CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual's association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion.
CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit ***************************
Auto-ApplyEHS Engineering and Design Support Manager
Remote job
Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with kindness and humility, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions that make people look and feel good. There's much to learn and many to learn from, with more than 16,000 employees around the world to explore ideas and ambitions with. Dive into varied, flexible, and stimulating environments. Meet empowered professionals to partner with, befriend, and stretch your skills alongside. Every day, your energy, your creativity, and your determination will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature.
EHS Engineering & Design Support Manager - Your future position?
As the EHS Engineering & Design Support Manager you will act as the primary point of contact for all EHS matters within capex projects, potentially ranging from the installation of a piece of plant to the design and construction of a green-field site.
You will be involved with projects in both Fragrance & Beauty and Taste & Wellbeing divisions. Whilst your primary role is to support projects in Asia, you could also be involved in projects in other regions. Working closely with the members of the project teams, you will ensure that all EHS hazards and risks associated with the projects are identified and adequately controlled in the design and solution implemented. In addition, you may support global or regional EHS campaigns in Asia (supporting the Regional EHS Directors or other members of the Global EHS CoE team).
Key Responsibilities:
* Support capex projects: Provide technical EHS expertise to project teams across the F&F business in Asia, ensuring compliance with regional regulations and corporate EHS standards to deliver a solution with EHS as an intrinsic element. This will be achieved both by applying your personal knowledge and expertise and by involving other subject matter experts within the Global EHS CoE team as required. You will act as the link between the project team and the CoE.
* Risk Assessment Leadership: Lead risk identification and assessment during projects, engaging the project team and other stakeholders as required.
* Technical Support: Working with the Engineering CoE, support the development and design of solutions to EHS issues identified either during projects or as part of a larger enhancement of operational capabilities.
* Operations Partnership: Collaborate with Operations to provide guidance and expertise on technical EHS engineering issues, including, but not limited to, fire protection, explosion prevention, exposure control and machine safety.
* Partner with Regional EHS Directors: contribute technical support to regional LFE processes, including supporting incident and HIPO investigations.
* Methodology Development: Contribute to, enhance and implement risk analysis methodologies and technical guidelines and standards.
* Promote sharing of best practices and technical EHS engineering solutions between projects and sites.
* Cultural Improvement: Contribute to enhancing technical EHS knowledge and culture in the region and beyond, through technical EHS training and education.
* Cross-Functional Contribution: Actively participate in cross-functional projects supporting regional/global leadership team.
* Act as an auditor in Internal EHS audits.
You?
Are you someone who wants to grow and shape your own world? Who needs a new challenge and bring excellent contribution to the company? Then come and join us - and impact your world.
Your professional profile includes:
* Possess a Degree in Chemical Engineering, Process Engineering, EHS or similar discipline.
* Minimum 7 years of proven track record in both Engineering and EHS scope of work.
* Strong understanding of global, regional and industry codes and standards relating to EHS.
* Proven experience working in a multicultural environment and within multi-disciplinary teams.
* Demonstrated ability to manage diverse stakeholders and to influence people at all levels of the company.
* Ability to work on multiple projects at the same time and to manage changing priorities.
* Experience within the fields of plant design, equipment integrity and facilities operation would be beneficial.
* Excellent communication skills in English, both verbal and written.
* Open to frequent traveling in Asia.
* Open for candidates to be based in India (Pune), China (Shanghai) and Singapore.
* LI-Y
At Givaudan, you contribute to delightful taste and scent experiences that touch people's lives.
You work within an inspiring teamwork culture - where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions.
Every essence of you enriches our world.
Diversity drives innovation and creates closer connections with our employees, customers and partners.
Givaudan embraces diversity and is committed to building an inclusive environment where everyone impacts our world.
Remote working: On-site
At Givaudan, you contribute to delightful taste and scent experiences that touch people's lives.
You work within an inspiring teamwork culture - where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions.
Join us and Impact Your World
Diversity drives innovation and creates closer connections with our employees, customers and partners.
Givaudan embraces diversity and is committed to building an inclusive environment where everyone impacts our world.
NetSuite - Support & Optimization Manager
Remote job
From the beginning, our goal was to establish an advisory firm that stands apart from the rest - one that is grounded in our Core Values and dedicated to creating a positive experience not just for our clients, but for our people too. We firmly believe in the strength of collaboration, enthusiasm, generosity, and perseverance as the driving forces behind our success. With advisory solutions spanning accounting and risk, technology-enabled transformation, and transactions, we partner with our clients to solve today's challenges and deliver present and future value.
Our commitment to our people has earned us numerous awards including Inc5000's Fastest Growing Companies and Glassdoor's Best Places to Work. Explore what our employees have to say about our unique culture by clicking here.What You'll Do
Manage the full support ticketing lifecycle via FreshDesk, from ticket receipt and assignment, to resolution reported back to customer
Manage the full optimization lifecycle from initial scope to implementation
Manage Support & Optimization Consultants, with the responsibility to ensure target utilization and certifications of direct-reports are achieved
Coordinate consultants, stakeholders, and any other relevant resources to ensure Support & Optimization objectives are met
Work with customers to understand and rapidly resolve their support issues, or reconfigure NetSuite to meet customer's expectations with regard to optimization needs
Identify and manage optimization risks and issues, and implement appropriate mitigation strategies
Ensure that support tickets are registered and resolved rapidly, or within whatever suitable timeframe is stated to the customer, and that said support meets or exceeds customer expectations
Conduct post-Support & Optimization service reviews to identify areas for improvement and ensure that lessons learned are documented, grooved in with the consultants and incorporated into future service
Serve as a NetSuite Support & Optimization subject matter expert and provide guidance to teams and customers as needed
Contribute to developing and implementing firm-approved, AI-enabled solutions for clients, in accordance with company policies on data protection, intellectual property, and professional standards
Stay informed about emerging AI tools and techniques and collaborate with firm leadership to identify compliant opportunities to enhance client solutions and internal processes
What You'll Bring
Bachelor's degree in Business, Information Systems, or related field
NetSuite Suite Foundation, Administrator or ERP Consultant Certification or equivalent experience preferred
5+ years of experience managing NetSuite implementations, support issues, and optimization projects
Consulting firm experience preferred
Comfort with AI: Demonstrated ability to responsibly explore and adopt firm-approved AI tools to enhance productivity and innovation
Continuous Learning Mindset: Openness to learning and applying emerging technologies including AI and automation in alignment with firm policies and client standards
Strong project management skills, with experience managing multiple projects simultaneously
Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with clients and consulting teams
Strong problem-solving and analytical skills, with the ability to identify and resolve complex issues
Demonstrated ability to manage budgets, resource allocation, and project timelines
#LI-KM2#LI-Hybrid
Benefits Summary
The CrossCountry total rewards package includes comprehensive healthcare options, including medical, dental, and vision coverage; flexible spending accounts; and a 401(k) with company matching. Additionally, employees can take advantage of generous parental and maternity leave policies, technology stipends, and wellness reimbursement programs, all designed to support both professional growth and personal well-being. For detailed information about benefits at CrossCountry, please visit our dedicated benefits site:
**********************************************************
Equal Employment Opportunity (EEO)
CrossCountry provides equal employment opportunities (EEO) to all employees and applicants for employment and believes that respect and fair treatment are critical to creating a productive and inclusive workplace.
As an equal opportunity employer, CrossCountry is fully committed to comply with all federal, state, and local laws and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability, pregnancy, genetics, sexual orientation, veteran status, gender identity or expression or any other protected characteristic. The company also complies with pay transparency and labor laws applicable to all terms and conditions of employment.
Auto-ApplyManager, Integration Support Engineering
Remote job
Our healthcare system is the leading cause of personal bankruptcy in the U.S. Every year, over 50 million Americans suffer adverse financial consequences as a result of seeking care, from lower credit scores to garnished wages. The challenge is only getting worse, as high deductible health plans are the fastest growing plan design in the U.S.
Cedar's mission is to leverage data science, smart product design and personalization to make healthcare more affordable and accessible. Today, healthcare providers still engage with its consumers in a “one-size-fits-all” approach; and Cedar is excited to leverage consumer best practices to deliver a superior experience.
The Role
Cedar is seeking a Manager, Integration Support Engineering to lead a team of Integration Support Engineers, and to play a key role in our transformation into a high-impact, cross-stack Escalations group.
This role is ideal for a technically adept, operationally strong people manager who enjoys being close to the work-overseeing day-to-day team execution, managing incident and escalation workflows, and contributing to broader cross-team strategic initiatives.
In this position you will:
Manage a team of Integration Support Engineers responsible for triaging and investigating complex escalations across Cedar's product and integration surfaces.
Own day-to-day operations for your team: queue management, workload balancing, prioritization, and ensuring SLAs are met.
Execute and continuously improve Cedar's incident management processes within your area, with a focus on clear communication and coordination with commercial and technical stakeholders.
Drive a culture of root cause analysis and investigative ownership, coaching your team on documentation quality, handoffs, and follow-through.
Collaborate with Product, Engineering, Client Management and Support to surface patterns in escalations and identify opportunities for long-term improvements.
Use data and dashboards to monitor team performance, highlight chronic issues, and provide input into where we should direct future investment.
Support Cedar's shift toward more standardized, scalable integration practices by ensuring your team follows best practices while still supporting existing complex configurations.
Collaborate closely with the Senior Manager and other leaders to align on priorities, share insights from the front line, and help implement team-wide process changes.
What we look for in an ideal candidate
Strong technical aptitude-you can understand and guide your team through deep technical problems even if you're not writing production code.
Operational leader with a track record of driving efficiency improvements across teams.
Excellent cross-functional communicator, capable of giving clear, concise updates to both technical and commercial stakeholders.
Passionate about problem-solving and root cause analysis, with a bias for clarity, prioritization, and action.
Experience working in or with B2B SaaS, healthcare tech, or other complex, integration-heavy environments.
Comfortable leading a remote team and operating in a fast-paced, high-ownership culture.
Compensation Range and Benefits
Salary Rate Range*: $153,000 - $180,000
This role offers a competitive benefits and wellness package
*Subject to location, experience, and education
#LI-AH
#LI-REMOTE
What do we offer to the ideal candidate?
A chance to improve the U.S. healthcare system at a high-growth company! Our leading healthcare financial platform is scaling rapidly, helping millions of patients per year
Unless stated otherwise, most roles have flexibility to work from home or in the office, depending on what works best for you
For exempt employees: Unlimited PTO for vacation, sick and mental health days-we encourage everyone to take at least 20 days of vacation per year to ensure dedicated time to spend with loved ones, explore, rest and recharge
16 weeks paid parental leave with health benefits for all parents, plus flexible re-entry schedules for returning to work
Diversity initiatives that encourage Cedarians to bring their whole selves to work, including three employee resource groups: be@cedar (for BIPOC-identifying Cedarians and their allies), Pridecones (for LGBTQIA+ Cedarians and their allies) and Cedar Women+ (for female-identifying Cedarians)
Competitive pay, equity (for qualifying roles), and health benefits, including fertility & adoption assistance, that start on the first of the month following your start date (or on your start date if your start date coincides with the first of the month)
Cedar matches 100% of your 401(k) contributions, up to 3% of your annual compensation
Access to hands-on mentorship, employee and management coaching, and a team discretionary budget for learning and development resources to help you grow both professionally and personally
About us
Cedar was co-founded by Florian Otto and Arel Lidow in 2016 after a negative medical billing experience inspired them to help improve our healthcare system. With a commitment to solving billing and patient experience issues, Cedar has become a leading healthcare technology company fueled by remarkable growth. "Over the past several years, we've raised more than $350 million in funding & have the active support of Thrive and Andreessen Horowitz (a16z).
As of November 2024, Cedar is engaging with 26 million patients annually and is on target to process $3.5 billion in patient payments annually. Cedar partners with more than 55 leading healthcare providers and payers including Highmark Inc., Allegheny Health Network, Novant Health, Allina Health and Providence.
Auto-ApplyWomen and Children's Regulatory Support Manager
Remote job
The Women and Children Heath Regulatory Support Manager is responsible for planning, organizing, leading and executing strategic initiatives and supporting regulatory requirements to align with overall business strategy for the Women and Children's Health Team.
Essential Functions:
Work closely with executives and leaders to ensure assigned initiatives align with business strategies, regulatory/contract/accreditation requirements and are properly resourced, and managed.
Develop and provide comprehensive reporting & analysis with actionable recommendations and outcomes for assigned Women and Children's Health(WCH) initiatives to senior management, stakeholders, and executive sponsors.
Incorporates industry standards, best practice project management tools and techniques in Women and Children's Health initiatives.
Support the development and management of Women and Children's Health initiatives including data analysis to support the design, project plan development, workflow design, program tracking and implementation, ensuring assigned Women and Children's Health initiatives are monitored and tracked as it relates to regulatory compliance.
Manage and oversee execution of women, infant and children's specific initiatives as directed by Ohio Department of Medicaid. This includes but not limited to the Medicaid School Program, Maternal Infant Support Program, Pathway Community HUBS, Reporting requirements and any ODM Regulatory deliverables or ad hoc requests
Lead, direct and / or participate in Women and Children's Health strategic initiatives
Oversee and facilitate execution of agreements with community-based organizations interested in collaborating and partnering on maternal child initiatives to improve health outcomes.
Coordinate the tracking and submission of process measures to related MCO improvement efforts in communities related to infant mortality reduction efforts, as well as women and children's preventative care.
Monitor performance and processes of community partnerships within the CareSource network using reports generated from data/analytics, quality, population health and HEDIS to identify and disseminate best practices and to identify and address performance not being met as outlined within contracts/agreements. .
Collaborate with internal stakeholders to use data to facilitate identification of gaps in clinical care, screenings, to implement best practices to optimize HEDIS rates, and develop and implement quality improvement activities to improve upon quality outcomes-measures for women, infants, and children.
Partner with Provider-Contracting teams to collaborate with APM Providers (CMC, CPR, ACO's and VBR) and all other providers to identify, prioritize and implement initiatives to engage members in completion of needed health care services and screenings.
Perform any other job-related instructions, as requested
Education and Experience:
Bachelor of Science in Nursing (BSN) or related field or equivalent work experience required
Minimum of five (5) years of experience in nursing, social management, case management, discharge planning, care coordination and or community/home health environment required
Minimum of five (5) years of clinical experience is required; 3 or more years of clinical experience in pediatrics/maternity care preferred
Minimum of three (3) years of Medicaid/Medicare preferred
Minimum of two (2) years of supervisory/preceptor experience preferred
Preferred experience with project or technical leadership with proven demonstrated responsibility for development and implementation of strategic plans is required
Competencies, Knowledge and Skills:
Data analysis and trending skills
Proven ability to effectively interact at all organizational levels working with stakeholders and external partners
Ability to manage and meet workloads and deadlines
Proficiency in Microsoft Office tools, including Word, PowerPoint, Visio and Excel
Ability to communicate effectively with diverse population
Ability to multi-task and work independently within a team environment
Ability to collaborate with other internal team members to optimize birth and health outcomes for pregnant members
Ability to prioritize and adapt in a regulated environment;
Ability to maintain flexibility while leading innovation and organizational change;
Knowledge of community and state support and advocacy resources for population served
Familiarity of state and federal healthcare regulations and environment
Critical listening and thinking skills and willingness to be flexible
Decision making and problem solving skills
Strong organizational and time management skills
Ability to work within autonomous role, adapting and modifying plan of care of member as required
Licensure and Certification:
Current unrestricted license as a Registered Nurse (RN) in state of practice is required
Employment in this position is conditional pending successful clearance of a driver's license record check. If the driver's license record results are unacceptable, the offer will be withdrawn or, if employee has started employment in position, employment in the position will be terminated
To help protect our employees, members, and the communities we serve from acquiring communicable diseases, Influenza vaccination is a requirement of this position. CareSource requires annual proof of Influenza vaccination for designated positions during Influenza season (October 1 - March 31) as a condition of continued employment. Employees hired during Influenza season will have thirty (30) days from their hire date to complete the required vaccination and have record of immunization verified.
Working Conditions:
Work From Home; may be required to sit or stand for extended periods of time
Some travel to fulfill duties of position
Required to use general office equipment, such as a telephone, photocopier, fax machine, and personal computer
Perform regular travel to CareSource Headquarters for team meetings and other events as determined by leadership.
Compensation Range:
$70,800.00 - $113,200.00
CareSource takes into consideration a combination of a candidate's education, training, and experience as well as the position's scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee's total well-being and offer a substantial and comprehensive total rewards package.
Compensation Type (hourly/salary):
Salary
Organization Level Competencies
Fostering a Collaborative Workplace Culture
Cultivate Partnerships
Develop Self and Others
Drive Execution
Influence Others
Pursue Personal Excellence
Understand the Business
This is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an environment of belonging that welcomes and supports individuals of all backgrounds.#LI-TS1
Auto-ApplyOffice Manager, Dean's Office
Remote job
Office Manager, Dean's Office Department: Office of the Dean, School of Engineering Salary: $54,000 - $59,000 The Office Manager for the School of Engineering (SOE) plays a key role in ensuring the smooth and efficient operation of the Deans Office. This position is responsible for managing administrative functions, supporting faculty and staff, overseeing budgets, and coordinating events and communications that enhance the Schools mission and visibility. This is an in person on campus non - remote position.
Duties and Responsibilities:
* Maintain a welcoming and professional office environment. Provide excellent customer service as the first point of contact for inquiries and communications directed to the Dean's Office.
* Manage, oversee and enhance the day-to-day operations of the School of Engineerings administrative office.
* Oversee budget management and financial operations in consultation with the Dean of Engineering.
* Supervise and support the deans office staff, departmental administrative assistants, and student workers, including hiring, training, and scheduling.
* Coordinate and assist with major School of Engineering events such as recruiting visits, Engineering Awareness Days, University Open Houses, Accepted Students Days, and Engineering Board of Advisors meetings.
* Provide logistical and administrative support for recruitment, outreach, and networking activities that promote the School and its programs.
* Assist with project tracking, data collection and documentation for key initiatives.
* Collaborate closely with the Dean on internal and external communications and correspondences.
* Prepare correspondence, agendas, presentations and other documents in coordination with the Dean.
* Manage the procurement of equipment, supplies, software, and other resources funded by the Deans budget.
* Support student-related functions and initiatives within the School of Engineering.
* Other duties and special projects as assigned.
Required Skills and Qualifications:
* Excellent written and verbal communication skills.
* Demonstrated ability to multitask, prioritize, and work effectively both independently and collaboratively.
* Professionalism, discretion, and a student-centered approach in all interactions.
* Strong organizational, problem-solving, and leadership abilities.
* Strong computer proficiency, including Microsoft Office Suite and Google Workspace (G-Suite).
* Experience with Banner or other Enterprise Resource Planning (ERP) systems preferred.
Education and Experience:
* A higher education degree is preferred but not required.
* Minimum 2+ years of administrative or office management experience, preferably in higher education.
* Significant experience in office administration, operations management, or a related leadership role is highly valued.
Founded in 1853, Manhattan University is an independent Catholic Lasallian institution located in Riverdale, NY that embraces students of all faiths, cultures, and traditions. The mission of the University is to provide a dynamic student-centered educational experience that prepares graduates for lives of personal development, professional success, civic engagement, and service to their fellow human beings. We expect our faculty, administration, and staff to be knowledgeable about our mission and to make a positive contribution to the mission.
Manhattan University provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to age, race, creed, color, sexual orientation, military status, sex, disability, marital status, partnership status, pregnancy, caregiver status, domestic violence victim status, gender identity or expression, arrest or conviction record, criminal history, credit history, national origin, alienage or citizenship status, unemployment status and salary history. Manhattan University values and celebrates diversity and is committed to providing an inclusive environment for all employees. All interested, qualified persons are encouraged to apply.
Office Manager and Estimator
Remote job
Perform all job file coordinator tasks related to customer calls, job monitoring tracking, coordination, and audits of jobs. Create preliminary estimates and job file backup. Perform general office duties, such as drafting correspondence, filing, and creating reports.
Responsibilities:
• Monitor job file status and job file audit status
• Maintain job file WIPs
• Monitor and ensure client requirements are followed
• Review and validate initial field documentation
• Create preliminary estimate
• Daily job file coordination, including preparing job file reports, performing job file backup, and completing job file audit process
• Maintain internal and external communications
• Complete and review job file documentation for final upload and the audit process
• Perform job close-out
Qualifications:
• 2+ year(s) of administrative or office-related experience and business experience
• Experience in the commercial cleaning and restoration or insurance/service industry is desired
• Experience with writing estimates, job file processes, and quality assurance, a plus
• Outstanding written and verbal communication skills, including proper pronunciation and grammar, and a consistently courteous and professional tone of voice at all times
• Ability to remain calm and professional during tense or stressful situations
• Excellent organizational skills and strong attention to detail
• Very self-motivated and goal-oriented
• Capability to work in a fast-paced, team-oriented office environment
• Proficiency in Microsoft Office (i.e. Outlook, Word, Excel)
• Ability to learn new software, including Xactimate and proprietary software
• Minimum of HSD/GED, Associates/bachelor's degree preferred
• Ability to successfully complete a background check subject to applicable law
Primary Responsibilities
• Provide complete detailed scope and accurate estimate for the repairs, reconstruction and restoration per the plan of returning the property to preexisting conditions
• Negotiate with the insurance company to provide the best possible solution for our customer without compromising yours or the company's integrity and reputation
• Be attentive to customers desires for possible changes to the scope of work, Provide the “Dream Time” change order at the start of the project as needed
• Prepare pre-construction document including contract documents, production file documents, selections information and allowances, Sub-Contractor and vendor purchase orders, Create first entries in Sub Vendor log. Work with Admin Assistant to get the job ready to start
• Present job and answer question regarding project to Production supervisor, Dept. manager, Admin Assistant and assigned lead carpenter or sub.
• Attend Pre Start meeting at job site as needed to make sure the hand off is smooth between sales, production and the customer
• Monitor the project for progress, invoicing, collections and need for change orders or supplement
• Participate in the Punch list process on larger jobs but make sure the process happens on all jobs to completely execute the job close out strategy
• Comply with all insurance company requirements and processes for repairs and reconstruction portions of projects
• Close out the project including:
• Close out job activities once they are completed• Review the payments, invoicing to make sure all have been received• Review Job Cost and Margins reporting as jobs are closed Company and Culture: PuroClean, a leader in emergency property restoration services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a ‘servant-based leadership' mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other. Job Position Description: With a
‘One Team'
mentality, manage production crews and job assignments as assigned while following PuroClean production guidelines. Assign and coordinate jobs with the production crew, keeping the General/Operations Manager and Owner updated on all aspects of production. Supervise scheduling, coordination requirements for the job, completing job files and monitoring jobs from start to completion. Completing documentation in a timely manner and maintaining production costs at the established rate. Our Production Managers take pride in going above and beyond customer expectations in their times of need by providing a world class level of service which sets up apart from our competitors in the industry. Responsibilities:
Managing Customer Satisfaction and representing the brand
Effectively oversee all aspects of the production processes and customers' needs
Identifying areas for improvement and managing relationships with centers of influence
Managing production, pricing schedules, estimate details & coordinating with GM/Owner
Leaving job sites with an orderly appearance and follow uniform and policy guidelines
Communicating and managing customer concerns with GM/Owner effectively
Maintaining cleanliness of products and equipment to the highest standard
Ensure clear communication with office staff, immediate supervisor and fellow technicians
Qualifications:
Experience in equipment, asset and financial management
Understanding of safety guidelines and ability to manage them on site and while traveling
Aptitude with record keeping, recording information and communicating ‘
the message'
Ability to identify areas of opportunity among teammates, coaching for growth
Strength in team building and establishing lasting relationships with clients and teammates
Benefits:
Learn and develop new professional skills in a fast-paced environment
Serve your community in their time of need. ‘Servant Based Leadership'
Be a part of a winning team with the ‘One Team' mentality. We serve together
Competitive pay, benefits and flexible hours
Additional benefits and perks based on performance and employers' policies
This is a remote position.
Compensation: $40,000.00 - $50,000.00 per year
“We Build Careers”
- Steve White, President and COO
With over 300 locations across North America and Canada, PuroClean is leading the industry in emergency property restoration services, by helping families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a ‘servant-based leadership' mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other.
Culture is very important to us. We want to make sure that we are the right fit for YOU!
Apply today and join our Winning TEAM.
“We are One Team, All In, Following The PuroClean Way in the spirit of Servant Leadership”
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PuroClean Corporate.
Auto-ApplyOFFICE MANAGER test me remote?
Remote job
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Title Express Office Manager (Remote)
Remote job
Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology.
Under the direction of the General Manager, the Office Manager is responsible for leading the office staff to achieve customer service goals and ensure Copart processes are implemented and followed for the Title Express functional unit they oversee. Through a thorough understanding of Copart practices, the Office Manager will lead their team to facilitate a unique Copart experience for customers by implementing and maintaining Copart best practices that meet company policy, quality, and service expectations. Title Express is responsible for assisting auto insurance companies with the procurement of vehicle titles, title paperwork, and working with financial institutions and vehicle owners.
Hire, train, develop and motivate staff members
Manage day-to-day operations of specified area within the Title Express process.
Ensure all employees under their direct report meet company standards
Ensure performance is within Title Express SLA's and company standards
Provide direction to Team Lead(s) regarding metric-driven goals
Employee scheduling, time, and attendance management
Ability to complete all job tasks for positions supervised
Conduct performance reviews and any required crucial conversations according to company standards
Plan and lead meetings with the Team Lead(s) to ensure daily compliance
Handle employee/customer service issues
Other duties as assigned
Required Skills & Experience:
High School Degree (GED), some college preferred
Three (3) years office management or equivalent experience
Computer Proficiency (MS Office Suite) Excellent communication skills -- verbal and written
Excellent customer service skills
Ability to hire, train and develop employees
Typing at least 45 Words Per Minute
Basic 10 Key proficiency
Ability to multitask in a fast-paced environment
Ability to manage expenses with basic accounting and inventory management skills
Ability to work in a fast-paced environment
Managing multiple processes for employees
Conflict management skills
Valid Drivers license
Ability to travel as needed
Ability to respond to alarm calls as needed
Bilingual skill a plus
Benefits Summary:
· Medical/Dental/Vision
· 401k plus a company match
· ESPP - Employee Stock Purchase Plan
· EAP - Employee Assistance Program (no cost to you)
· Vacation & Sick pay
· Paid Company Holidays
· Life and AD&D Insurance
· Discounts
Along with many other employee benefits.
At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.
E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:
E-verify Participation
Right to Work
Auto-ApplyManager, Deal Desk
Remote job
We're looking for problem solvers, innovators, and dreamers who are searching for anything but business as usual. Like us, you're a high performer who's an expert at your craft, constantly challenging the status quo. You value inclusivity and want to join a culture that empowers you to show up as your authentic self. You know that success hinges on commitment, that our differences make us stronger, and that the finish line is always sweeter when the whole team crosses together.
Reporting to the Senior Manager, Deal Desk, as the Manager of Deal Desk you will lead the Deal Desk Team supporting a high-paced, high-performing sales team. You will manage the Quote-to-Order cycle, with a focus on customer and business outcomes, while applying strong business and commercial acumen, problem-solving skills and creativity in driving deal structures that maximize revenue KPIs and adhere to established policies.
Establishing strong cross-functional relationships and collaboration with the Sales, Revenue Operations, Finance, Legal and Order Management teams is essential for this role. Our ideal candidate enjoys leadership but isn't afraid to roll up their sleeves and get their hands dirty with their team as this will be a player-coach role.
Responsibilities:
Responsible for supervision and oversight of the Deal Desk team in supported region
Act as primary point of escalation to Sales for supported region on all deal related matters, advising on alternative contract options and/or deal structures and value positioning to help drive deal closure, and approves exceptions as necessary
Develops and drives initiatives to improve productivity, company operational policies (including maintaining Deal Desk playbook and Sharepoint site) and process improvement/automation
Manages team to ensure consistent achievement of Deal Desk KPIs/SLAs
Holds regular 1:1s with 2nd/3rd Line Sales Managers in supported region to proactively identify and prioritize complex and/or strategic deals in the pipeline and help to ensure accuracy of Bookings forecast
Represents Deal Desk in Regional Leadership QBRs
Partners with Product Operations, Licensing, Enablement and broader GTM teams on strategic product initiatives, and provide enablement and training to Deal Desk, Order Management and Revenue Recognition teams
Partners with Revenue Operations, Order Management, Revenue Recognition, Legal and Enterprise Applications teams on process/system improvement initiatives related to Quote to Cash
Requirements:
Minimum 6 years demonstrated success in Deal Desk role in Enterprise Software/SaaS B2B Industry required; experience in Direct and Channel sales model highly preferred
Experience with Salesforce CPQ or similar CPQ tool required
Experience with DocuSign CLM or similar Contract Management tool highly preferred
Strong business acumen, analytical and problem-solving skills, and demonstrated ability to partner with upstream GTM teams and other cross-functional departments
Highly organized, customer-focused and strong attention to detail
Ability to multi-task and prioritize at times of high volume, schedule flexibility during End of Month and End of Quarter
Excellent communication skills and open to feedback
Ability to manage and motivate a remote organization
Strong understanding of revenue recognition rules, sales contracts, SOX; ability to recognize risk in deal terms and/or structure
Strong understanding of software licensing and SaaS provisioning process
If you find yourself checking a lot of these boxes but doubting whether you should apply? At Alteryx, we support a growth mindset for our associates through all stages of their careers. If you meet some of the requirements and you share our values, we encourage you to apply.
As part of our ongoing commitment to a diverse, equitable, and inclusive workplace, we're invested in building teams with a wide variety of backgrounds, identities, and experiences.
Alteryx is committed to fair, equitable, and transparent compensation. Final compensation will be determined by various factors such as your relevant work experience, education, certifications, skills, and geographic location.
The salary range for this role in California is between $140,000 - $160,000.
In addition, you may be eligible for additional compensation, such as bonus and stock grants. Employees may also be eligible for a wide range of other benefits (subject to eligibility), including medical, retirement, financial, wellness, time off, employee discounts, and others
Find yourself checking a lot of these boxes but doubting whether you should apply? At Alteryx, we support a growth mindset for our associates through all stages of their careers. If you meet some of the requirements and you share our values, we encourage you to apply. As part of our ongoing commitment to a diverse, equitable, and inclusive workplace, we're invested in building teams with a wide variety of backgrounds, identities, and experiences.
Benefits & Perks:
Alteryx has amazing benefits for all Associates which can be viewed here.
For roles in San Francisco and Los Angeles: Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Alteryx will consider for employment qualified applicants with arrest and conviction records.
This position involves access to software/technology that is subject to U.S. export controls. Any job offer made will be contingent upon the applicant's capacity to serve in compliance with U.S. export controls.
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