Post job

General assistant vs front desk administrative assistant

The differences between general assistants and front desk administrative assistants can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a general assistant and a front desk administrative assistant. Additionally, a general assistant has an average salary of $37,718, which is higher than the $33,037 average annual salary of a front desk administrative assistant.

The top three skills for a general assistant include customer service, HR and payroll. The most important skills for a front desk administrative assistant are customer service, patients, and data entry.

General assistant vs front desk administrative assistant overview

General AssistantFront Desk Administrative Assistant
Yearly salary$37,718$33,037
Hourly rate$18.13$15.88
Growth rate-8%-8%
Number of jobs66,21195,732
Job satisfaction--
Most common degreeBachelor's Degree, 51%Bachelor's Degree, 40%
Average age5050
Years of experience22

What does a general assistant do?

General Assistants are responsible for providing administrative assistance to department teams and executive management of an organization. Their duties include organizing meetings and event schedules, book meeting rooms, answer incoming phone calls, reply emails, and respond to queries. They are responsible for replenishing office supplies and undertaking clerical tasks such as printing, scanning, and photocopying. General Assistants also liaise with contractors and building managers to ensure maintenance work is handled promptly without inconvenience.

What does a front desk administrative assistant do?

A front desk administrative assistant is responsible for performing administrative duties to support daily business functions and operations. Front desk administrative assistants assist guests, respond to their inquiries and concerns, and direct them to the appropriate personnel for their needs. They also monitor office inventories, write purchase requests, and distribute mails across the departments. A front desk administrative assistants review business and financial transactions to generate reports, update information on the company's database, and sort documents for reference.

General assistant vs front desk administrative assistant salary

General assistants and front desk administrative assistants have different pay scales, as shown below.

General AssistantFront Desk Administrative Assistant
Average salary$37,718$33,037
Salary rangeBetween $22,000 And $64,000Between $27,000 And $39,000
Highest paying CityGreenwich, CTSpringfield, MA
Highest paying stateConnecticutConnecticut
Best paying companyMassachusetts General HospitalUniversity of California, Berkeley
Best paying industryHospitalityProfessional

Differences between general assistant and front desk administrative assistant education

There are a few differences between a general assistant and a front desk administrative assistant in terms of educational background:

General AssistantFront Desk Administrative Assistant
Most common degreeBachelor's Degree, 51%Bachelor's Degree, 40%
Most common majorBusinessBusiness
Most common collegeWestern Carolina UniversityWestern Carolina University

General assistant vs front desk administrative assistant demographics

Here are the differences between general assistants' and front desk administrative assistants' demographics:

General AssistantFront Desk Administrative Assistant
Average age5050
Gender ratioMale, 52.1% Female, 47.9%Male, 10.0% Female, 90.0%
Race ratioBlack or African American, 9.2% Unknown, 3.9% Hispanic or Latino, 16.1% Asian, 3.8% White, 66.3% American Indian and Alaska Native, 0.7%Black or African American, 9.3% Unknown, 3.9% Hispanic or Latino, 16.2% Asian, 3.8% White, 66.1% American Indian and Alaska Native, 0.7%
LGBT Percentage6%6%

Differences between general assistant and front desk administrative assistant duties and responsibilities

General assistant example responsibilities.

  • Manage branches providing information technology support, logistics, training and operational support.
  • Improve and prepare visual presentation materials for executive-level meetings using PowerPoint.
  • Handle VIP arrangements, coordinate all interdepartmental meetings and correspondence, compile and produce reports for internal and external management.
  • Create personalization with customers through``Facebook"uploading various photos and upcoming events.
  • Maintain I9's and EEO's for multiple job units.
  • Schedule outside radiology testing, requesting prior authorization when necessary.
  • Show more

Front desk administrative assistant example responsibilities.

  • Manage day-to-day operations including scheduling and coordinating appointments, verify patient insurance, prepare correspondences between medical providers and their patients.
  • Process member and team member paperwork; including member cancellations, updates, new hires/terminations/status changes, and payroll paperwork.
  • Monitor and complete payroll information.
  • Demonstrate great initiative in assisting tech team with minor technical issues and create PowerPoint presentations for business strategic purposes.
  • Register patients, verify eligibility of insurance, interview them in order to obtain other demographic information that are needed.
  • Manage day-to-day operations including scheduling and coordinating appointments, verify patient insurance, prepare correspondences between medical providers and their patients.
  • Show more

General assistant vs front desk administrative assistant skills

Common general assistant skills
  • Customer Service, 17%
  • HR, 12%
  • Payroll, 7%
  • General Assistance, 6%
  • Dental Procedures, 6%
  • General Maintenance, 5%
Common front desk administrative assistant skills
  • Customer Service, 15%
  • Patients, 12%
  • Data Entry, 8%
  • Phone Calls, 8%
  • Front Desk Operations, 7%
  • Check-In, 4%

Browse office and administrative jobs