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General supervisor vs general service manager

The differences between general supervisors and general service managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a general supervisor and a general service manager. Additionally, a general service manager has an average salary of $85,187, which is higher than the $78,650 average annual salary of a general supervisor.

The top three skills for a general supervisor include continuous improvement, production supervisors and oversight. The most important skills for a general service manager are customer service, customer satisfaction, and business plan.

General supervisor vs general service manager overview

General SupervisorGeneral Service Manager
Yearly salary$78,650$85,187
Hourly rate$37.81$40.96
Growth rate6%6%
Number of jobs80,113435,376
Job satisfaction--
Most common degreeBachelor's Degree, 61%Bachelor's Degree, 58%
Average age4444
Years of experience66

What does a general supervisor do?

A general supervisor supervises and oversees the daily performance of workers. They are expected to set goals and deadlines for their company. They may also have to organize employees' workflow and ensure that they understand their duties. They also monitor the productivity of employees and give constructive feedback.

What does a general service manager do?

General service managers are professionals who manage the administrative activities of a company to ensure that a proper environment for its operations is achieved. These managers are required to supervise the maintenance activities and upgrades of equipment and systems so that they can minimize disruptions of business activities. Under the direction of the finance manager, general service managers must coordinate with service providers on matters related to finance and tax. They must also manage teams to ensure that they comply with local and occupational health laws.

General supervisor vs general service manager salary

General supervisors and general service managers have different pay scales, as shown below.

General SupervisorGeneral Service Manager
Average salary$78,650$85,187
Salary rangeBetween $59,000 And $104,000Between $52,000 And $137,000
Highest paying CityAtlantic City, NJMountain View, CA
Highest paying stateNew JerseyCalifornia
Best paying companySouthern California EdisonStanford University
Best paying industryFinanceFinance

Differences between general supervisor and general service manager education

There are a few differences between a general supervisor and a general service manager in terms of educational background:

General SupervisorGeneral Service Manager
Most common degreeBachelor's Degree, 61%Bachelor's Degree, 58%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

General supervisor vs general service manager demographics

Here are the differences between general supervisors' and general service managers' demographics:

General SupervisorGeneral Service Manager
Average age4444
Gender ratioMale, 78.2% Female, 21.8%Male, 78.3% Female, 21.7%
Race ratioBlack or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.1% Asian, 6.4% White, 67.5% American Indian and Alaska Native, 0.5%Black or African American, 6.1% Unknown, 4.3% Hispanic or Latino, 14.9% Asian, 6.3% White, 67.9% American Indian and Alaska Native, 0.5%
LGBT Percentage10%10%

Differences between general supervisor and general service manager duties and responsibilities

General supervisor example responsibilities.

  • Lead in the development of an organize inventory POS system.
  • Maintain A/R and A/P, sales reps commissions, and manage the collection process.
  • Train and manage FOH staff and improve overall quality, organization and professionalism of restaurant and bakery.
  • Co-Authore and continually improve the POS system.
  • Complete a QC sheet on all VOIP and CATV technicians indicating a pass or fail status.
  • Need to qualify for ISO with a facility that have no manufacturing or quality processes in place.
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General service manager example responsibilities.

  • Lead team through ISO certification which increase quality and processes.
  • Lead RFP process for CRM software to include extensive evaluation and contract negotiation.
  • Stabilize logistics organization, recruit and train 2 key positions, achieve zero staff turnover for two years.
  • Coordinate and participate with the installation teams to help troubleshoot problems and resolve customer concerns while managing service and commissioning engineers.
  • Maximize repair/assembly departments' workflow, parts inventory, and logistics.
  • Improve quality systems across all plants and obtain QS or ISO certification at all sites.
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General supervisor vs general service manager skills

Common general supervisor skills
  • Continuous Improvement, 13%
  • Production Supervisors, 9%
  • Oversight, 7%
  • Corrective Action, 7%
  • Safety Procedures, 7%
  • OSHA, 6%
Common general service manager skills
  • Customer Service, 20%
  • Customer Satisfaction, 7%
  • Business Plan, 6%
  • Employee Development, 5%
  • Oversight, 5%
  • Financial Statements, 5%

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