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Information resource consultant vs information technology/support technician

The differences between information resource consultants and information technology/support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an information resource consultant and an information technology/support technician. Additionally, an information resource consultant has an average salary of $64,563, which is higher than the $45,591 average annual salary of an information technology/support technician.

The top three skills for an information resource consultant include encryption, customer service and desktop support. The most important skills for an information technology/support technician are customer service, troubleshoot, and computer system.

Information resource consultant vs information technology/support technician overview

Information Resource ConsultantInformation Technology/Support Technician
Yearly salary$64,563$45,591
Hourly rate$31.04$21.92
Growth rate10%10%
Number of jobs103,822161,748
Job satisfaction--
Most common degreeBachelor's Degree, 65%Bachelor's Degree, 51%
Average age4242
Years of experience22

Information resource consultant vs information technology/support technician salary

Information resource consultants and information technology/support technicians have different pay scales, as shown below.

Information Resource ConsultantInformation Technology/Support Technician
Average salary$64,563$45,591
Salary rangeBetween $45,000 And $90,000Between $31,000 And $66,000
Highest paying CitySan Francisco, CASan Francisco, CA
Highest paying stateOregonPennsylvania
Best paying companyNorthwestern MutualMicrosoft
Best paying industryManufacturingTechnology

Differences between information resource consultant and information technology/support technician education

There are a few differences between an information resource consultant and an information technology/support technician in terms of educational background:

Information Resource ConsultantInformation Technology/Support Technician
Most common degreeBachelor's Degree, 65%Bachelor's Degree, 51%
Most common majorBusinessComputer Science
Most common collegeStanford UniversityUniversity of Pennsylvania

Information resource consultant vs information technology/support technician demographics

Here are the differences between information resource consultants' and information technology/support technicians' demographics:

Information Resource ConsultantInformation Technology/Support Technician
Average age4242
Gender ratioMale, 59.5% Female, 40.5%Male, 85.4% Female, 14.6%
Race ratioBlack or African American, 13.8% Unknown, 5.4% Hispanic or Latino, 12.1% Asian, 12.8% White, 55.5% American Indian and Alaska Native, 0.4%Black or African American, 10.7% Unknown, 5.3% Hispanic or Latino, 15.7% Asian, 13.2% White, 54.6% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between information resource consultant and information technology/support technician duties and responsibilities

Information resource consultant example responsibilities.

  • Lead process re-engineering team of college students in converting internal business operations to network PC environment.
  • Provide technical assistance to system administrators, application developers and end-users; troubleshot PC hardware and software issues.
  • Write simple and complex SQL queries.
  • Serve as consultant to departmental LAN groups for hardware and software assistance.
  • Help others to troubleshoot operating system, software, hardware and other problems.
  • Gather requirements for SharePoint implementation, collaborate with management and train end-users one-on-one and in the classroom.
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Information technology/support technician example responsibilities.

  • Manage DHCP entries, assign and reserve IP addresses for different sites and locations.
  • Manage companies ShoreTel VoIP telephone system.
  • Manage and maintain network peripherals including printers, workstations and network connections.
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Furnish technical assistance with VoIP system maintenance.
  • Use SCCM to remotely support and install software allowing for a reduction in troubleshooting times.
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Information resource consultant vs information technology/support technician skills

Common information resource consultant skills
  • Encryption, 13%
  • Customer Service, 12%
  • Desktop Support, 7%
  • Technical Support, 6%
  • Troubleshoot, 5%
  • Web Pages, 5%
Common information technology/support technician skills
  • Customer Service, 12%
  • Troubleshoot, 9%
  • Computer System, 6%
  • Desk Support, 5%
  • Phone Calls, 4%
  • Remote Desktop, 3%

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