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Information resource consultant vs technical support engineer

The differences between information resource consultants and technical support engineers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an information resource consultant and a technical support engineer. Additionally, a technical support engineer has an average salary of $85,716, which is higher than the $64,563 average annual salary of an information resource consultant.

The top three skills for an information resource consultant include encryption, customer service and desktop support. The most important skills for a technical support engineer are technical support, customer service, and troubleshoot.

Information resource consultant vs technical support engineer overview

Information Resource ConsultantTechnical Support Engineer
Yearly salary$64,563$85,716
Hourly rate$31.04$41.21
Growth rate10%10%
Number of jobs103,822184,542
Job satisfaction--
Most common degreeBachelor's Degree, 65%Bachelor's Degree, 63%
Average age4242
Years of experience22

Information resource consultant vs technical support engineer salary

Information resource consultants and technical support engineers have different pay scales, as shown below.

Information Resource ConsultantTechnical Support Engineer
Average salary$64,563$85,716
Salary rangeBetween $45,000 And $90,000Between $61,000 And $119,000
Highest paying CitySan Francisco, CASan Francisco, CA
Highest paying stateOregonWashington
Best paying companyNorthwestern MutualMeta
Best paying industryManufacturingTechnology

Differences between information resource consultant and technical support engineer education

There are a few differences between an information resource consultant and a technical support engineer in terms of educational background:

Information Resource ConsultantTechnical Support Engineer
Most common degreeBachelor's Degree, 65%Bachelor's Degree, 63%
Most common majorBusinessElectrical Engineering
Most common collegeStanford UniversityStanford University

Information resource consultant vs technical support engineer demographics

Here are the differences between information resource consultants' and technical support engineers' demographics:

Information Resource ConsultantTechnical Support Engineer
Average age4242
Gender ratioMale, 59.5% Female, 40.5%Male, 83.3% Female, 16.7%
Race ratioBlack or African American, 13.8% Unknown, 5.4% Hispanic or Latino, 12.1% Asian, 12.8% White, 55.5% American Indian and Alaska Native, 0.4%Black or African American, 9.8% Unknown, 5.3% Hispanic or Latino, 15.1% Asian, 15.0% White, 54.4% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between information resource consultant and technical support engineer duties and responsibilities

Information resource consultant example responsibilities.

  • Lead process re-engineering team of college students in converting internal business operations to network PC environment.
  • Provide technical assistance to system administrators, application developers and end-users; troubleshot PC hardware and software issues.
  • Write simple and complex SQL queries.
  • Serve as consultant to departmental LAN groups for hardware and software assistance.
  • Help others to troubleshoot operating system, software, hardware and other problems.
  • Gather requirements for SharePoint implementation, collaborate with management and train end-users one-on-one and in the classroom.
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Technical support engineer example responsibilities.

  • Manage a large complex network of computers including provisioning, configuration, and performance tuning.
  • Achieve customer excellence by utilizing top tier VPN skills on ASA, IOS, and IOS XE platforms.
  • Lead the deployment of the formal customer complaint tracking system within the NA CSE organization for capturing customer complaints.
  • Achieve working knowledge of DMS 100 and Euro switches to post lines, links, and enable/disable calling features, i.e.
  • Create service requests in CRM application to reflect report issues and manage customer expectations throughout escalation and/or resolution.
  • Lead technical operations for an innovative workforce virtualization movement, including initial design and improvement of technical systems and processes.
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Information resource consultant vs technical support engineer skills

Common information resource consultant skills
  • Encryption, 13%
  • Customer Service, 12%
  • Desktop Support, 7%
  • Technical Support, 6%
  • Troubleshoot, 5%
  • Web Pages, 5%
Common technical support engineer skills
  • Technical Support, 15%
  • Customer Service, 8%
  • Troubleshoot, 7%
  • Java, 5%
  • Linux, 4%
  • Customer Issues, 4%

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