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The differences between information support specialists and technical specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an information support specialist and a technical specialist. Additionally, a technical specialist has an average salary of $88,773, which is higher than the $65,414 average annual salary of an information support specialist.
The top three skills for an information support specialist include PC, technical support and desktop support. The most important skills for a technical specialist are customer service, technical support, and patients.
| Information Support Specialist | Technical Specialist | |
| Yearly salary | $65,414 | $88,773 |
| Hourly rate | $31.45 | $42.68 |
| Growth rate | 10% | 10% |
| Number of jobs | 149,313 | 121,151 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 50% | Bachelor's Degree, 57% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
An Information Support Specialist is responsible for providing software and network support. They install, configure, and troubleshoot a wide range of software used by a company.
The role of technical specialists is to provide technical support for applications and programs to staff members and customers within an organization. They train staff and customers on products and apps and offer advice on the best practices for utilizing technical programs and applications. They also design training materials to teach other staff members the most effective methods of using its technology. It is also their job to reduce company costs by looking for ways to improve productivity and lessen expenses.
Information support specialists and technical specialists have different pay scales, as shown below.
| Information Support Specialist | Technical Specialist | |
| Average salary | $65,414 | $88,773 |
| Salary range | Between $44,000 And $95,000 | Between $62,000 And $126,000 |
| Highest paying City | - | Washington, DC |
| Highest paying state | - | Delaware |
| Best paying company | - | Finnegan Henderson Farabow Garrett & Dunner |
| Best paying industry | - | Technology |
There are a few differences between an information support specialist and a technical specialist in terms of educational background:
| Information Support Specialist | Technical Specialist | |
| Most common degree | Bachelor's Degree, 50% | Bachelor's Degree, 57% |
| Most common major | Business | Business |
| Most common college | Stanford University | Stanford University |
Here are the differences between information support specialists' and technical specialists' demographics:
| Information Support Specialist | Technical Specialist | |
| Average age | 42 | 42 |
| Gender ratio | Male, 58.9% Female, 41.1% | Male, 71.2% Female, 28.8% |
| Race ratio | Black or African American, 11.4% Unknown, 5.4% Hispanic or Latino, 16.0% Asian, 9.0% White, 57.8% American Indian and Alaska Native, 0.5% | Black or African American, 10.8% Unknown, 5.4% Hispanic or Latino, 16.3% Asian, 12.5% White, 54.6% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |