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Information support specialist vs technical specialist

The differences between information support specialists and technical specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an information support specialist and a technical specialist. Additionally, a technical specialist has an average salary of $88,773, which is higher than the $65,414 average annual salary of an information support specialist.

The top three skills for an information support specialist include PC, technical support and desktop support. The most important skills for a technical specialist are customer service, technical support, and patients.

Information support specialist vs technical specialist overview

Information Support SpecialistTechnical Specialist
Yearly salary$65,414$88,773
Hourly rate$31.45$42.68
Growth rate10%10%
Number of jobs149,313121,151
Job satisfaction--
Most common degreeBachelor's Degree, 50%Bachelor's Degree, 57%
Average age4242
Years of experience22

What does an information support specialist do?

An Information Support Specialist is responsible for providing software and network support. They install, configure, and troubleshoot a wide range of software used by a company.

What does a technical specialist do?

The role of technical specialists is to provide technical support for applications and programs to staff members and customers within an organization. They train staff and customers on products and apps and offer advice on the best practices for utilizing technical programs and applications. They also design training materials to teach other staff members the most effective methods of using its technology. It is also their job to reduce company costs by looking for ways to improve productivity and lessen expenses.

Information support specialist vs technical specialist salary

Information support specialists and technical specialists have different pay scales, as shown below.

Information Support SpecialistTechnical Specialist
Average salary$65,414$88,773
Salary rangeBetween $44,000 And $95,000Between $62,000 And $126,000
Highest paying City-Washington, DC
Highest paying state-Delaware
Best paying company-Finnegan Henderson Farabow Garrett & Dunner
Best paying industry-Technology

Differences between information support specialist and technical specialist education

There are a few differences between an information support specialist and a technical specialist in terms of educational background:

Information Support SpecialistTechnical Specialist
Most common degreeBachelor's Degree, 50%Bachelor's Degree, 57%
Most common majorBusinessBusiness
Most common collegeStanford UniversityStanford University

Information support specialist vs technical specialist demographics

Here are the differences between information support specialists' and technical specialists' demographics:

Information Support SpecialistTechnical Specialist
Average age4242
Gender ratioMale, 58.9% Female, 41.1%Male, 71.2% Female, 28.8%
Race ratioBlack or African American, 11.4% Unknown, 5.4% Hispanic or Latino, 16.0% Asian, 9.0% White, 57.8% American Indian and Alaska Native, 0.5%Black or African American, 10.8% Unknown, 5.4% Hispanic or Latino, 16.3% Asian, 12.5% White, 54.6% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between information support specialist and technical specialist duties and responsibilities

Information support specialist example responsibilities.

  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Gather data and authore requirements documents for DOD appropriations necessary to establish and maintain long short-term technology funding plan.
  • Provide web development services to faculty, through the use of languages, such as HTML, CSS, and JavaScript.
  • Work on Internet development including graphics preparation and HTML and JavaScript code
  • Have experience with government data security requirements using commercial data encryption software and security certificate management for email and data access.

Technical specialist example responsibilities.

  • Install and manage LAN/WAN using TCP/IP protocol.
  • Manage the development of a customize ERP system for the client.
  • Design and manage studies for alternative API qualification for commercial products.
  • Lead and assist in troubleshooting problems and assure appropriate communication with physicians and patients.
  • Manage customer complaints and internal GMP audits for product manufacturing, coordinate FDA audits and recommend corrective actions.
  • Develop HTML, CSS, JavaScript for commercial websites.
  • Show more

Information support specialist vs technical specialist skills

Common information support specialist skills
  • PC, 9%
  • Technical Support, 8%
  • Desktop Support, 7%
  • Troubleshoot, 7%
  • Computer System, 4%
  • SharePoint, 3%
Common technical specialist skills
  • Customer Service, 13%
  • Technical Support, 6%
  • Patients, 6%
  • Project Management, 6%
  • Customer Satisfaction, 4%
  • C++, 4%

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