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Information technology account manager vs commercial account manager

The differences between information technology account managers and commercial account managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both an information technology account manager and a commercial account manager. Additionally, an information technology account manager has an average salary of $91,338, which is higher than the $59,175 average annual salary of a commercial account manager.

The top three skills for an information technology account manager include account management, CRM and business development. The most important skills for a commercial account manager are customer service, CRM, and account management.

Information technology account manager vs commercial account manager overview

Information Technology Account ManagerCommercial Account Manager
Yearly salary$91,338$59,175
Hourly rate$43.91$28.45
Growth rate5%5%
Number of jobs156,710166,435
Job satisfaction--
Most common degreeBachelor's Degree, 72%Bachelor's Degree, 65%
Average age4646
Years of experience88

What does an information technology account manager do?

An IT Account Manager works for an IT organization and is responsible for managing a company's relationship with clients. They do a complex range of tasks involving managing the daily flow of customer's accounts and handling both internal and external of the company's relationship with customers towards better service delivery. They play a vital role in the sales and marketing of the organization for understanding the different demands of the customer and achieving these demands to generate revenue for the organization. Moreover, the account manager works closely with the brand manager for a particular account.

What does a commercial account manager do?

A commercial account manager's role is to offer products and services to businesses and firms, building positive relationships to establish a strong client base. Their responsibilities often revolve around performing research and market analysis to find sales opportunities, devising strategies to identify client needs, and maintaining records of all data and transactions. They may also reach out to potential clients through calls and correspondence, even arrange appointments to discuss products and negotiate sales. Furthermore, as a commercial account manager, it is essential to lead and encourage the workforce, all while adhering to the company's policies and regulations.

Information technology account manager vs commercial account manager salary

Information technology account managers and commercial account managers have different pay scales, as shown below.

Information Technology Account ManagerCommercial Account Manager
Average salary$91,338$59,175
Salary rangeBetween $64,000 And $128,000Between $41,000 And $84,000
Highest paying CityMedford, ORSan Francisco, CA
Highest paying stateOregonHawaii
Best paying companyUBSVMware
Best paying industryFinanceManufacturing

Differences between information technology account manager and commercial account manager education

There are a few differences between an information technology account manager and a commercial account manager in terms of educational background:

Information Technology Account ManagerCommercial Account Manager
Most common degreeBachelor's Degree, 72%Bachelor's Degree, 65%
Most common majorBusinessBusiness
Most common collegeUniversity of Southern CaliforniaUniversity of Southern California

Information technology account manager vs commercial account manager demographics

Here are the differences between information technology account managers' and commercial account managers' demographics:

Information Technology Account ManagerCommercial Account Manager
Average age4646
Gender ratioMale, 64.4% Female, 35.6%Male, 60.1% Female, 39.9%
Race ratioBlack or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%
LGBT Percentage7%7%

Differences between information technology account manager and commercial account manager duties and responsibilities

Information technology account manager example responsibilities.

  • Provide line of business control approvals via multiple ITIL base change management processes, accurately review, process & manage changes.
  • Manage partnership/affiliate and vendor relationships throughout the SDLC.
  • Manage and coordinate all discussions and issues relate to requirements management for financial infrastructure.
  • Lead and integrate a DevOps group responsible for strategy, infrastructure architecture, automate release/deploy pipeline, and operational responsibility.
  • Coordinate candidate interviews with client managers and VMS groups.
  • Perform needed database repairs for SQL database and tables to restore function.
  • Show more

Commercial account manager example responsibilities.

  • Oversee all accounting functions and manage accounts in QuickBooks (payable and receivable).
  • Manage accounts while providing excellent customer service, help build financial relationships, redirecting calls in upselling credit per customer needs
  • Demonstrate strong technical sales knowledge with software manufacturers and licensing programs for the SMB and enterprise segments.
  • Provide SMB clients one on one consulting services by strategically presenting wireless solutions that help them do business more efficiently.
  • Conduct regular account appraisals to accelerate customer adoption by working closely with the customer to educate and assess cloud technology needs.
  • Use QuickBooks for invoicing, accounts payable, accounts receivable, and balancing bank statements.
  • Show more

Information technology account manager vs commercial account manager skills

Common information technology account manager skills
  • Account Management, 17%
  • CRM, 9%
  • Business Development, 7%
  • Client Relationships, 5%
  • C-Level, 5%
  • Client Facing, 4%
Common commercial account manager skills
  • Customer Service, 19%
  • CRM, 12%
  • Account Management, 7%
  • Product Knowledge, 5%
  • Cam, 3%
  • Sales Process, 3%

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