Post job

Information technology account manager vs global account manager

The differences between information technology account managers and global account managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both an information technology account manager and a global account manager. Additionally, a global account manager has an average salary of $123,233, which is higher than the $91,338 average annual salary of an information technology account manager.

The top three skills for an information technology account manager include account management, CRM and business development. The most important skills for a global account manager are global account, account management, and customer satisfaction.

Information technology account manager vs global account manager overview

Information Technology Account ManagerGlobal Account Manager
Yearly salary$91,338$123,233
Hourly rate$43.91$59.25
Growth rate5%5%
Number of jobs156,710173,713
Job satisfaction-5
Most common degreeBachelor's Degree, 72%Bachelor's Degree, 79%
Average age4646
Years of experience88

What does an information technology account manager do?

An IT Account Manager works for an IT organization and is responsible for managing a company's relationship with clients. They do a complex range of tasks involving managing the daily flow of customer's accounts and handling both internal and external of the company's relationship with customers towards better service delivery. They play a vital role in the sales and marketing of the organization for understanding the different demands of the customer and achieving these demands to generate revenue for the organization. Moreover, the account manager works closely with the brand manager for a particular account.

What does a global account manager do?

Global Account Managers are employees who oversee the company's client accounts. They are part of the company's sales departments, and they specialize in ensuring that clients would continue their partnership or engagement with the company. They are in charge of taking care of their clients who are, at times, in different areas or regions. Global account managers look at the company's sales performance and recommend action steps to improve performance. They often take on challenging client accounts and manage the clients' relationship with the company. Global Account Managers also come up with strategies to ensure client engagement, retention, and loyalty.

Information technology account manager vs global account manager salary

Information technology account managers and global account managers have different pay scales, as shown below.

Information Technology Account ManagerGlobal Account Manager
Average salary$91,338$123,233
Salary rangeBetween $64,000 And $128,000Between $87,000 And $174,000
Highest paying CityMedford, ORSan Francisco, CA
Highest paying stateOregonCalifornia
Best paying companyUBSMeta
Best paying industryFinanceTechnology

Differences between information technology account manager and global account manager education

There are a few differences between an information technology account manager and a global account manager in terms of educational background:

Information Technology Account ManagerGlobal Account Manager
Most common degreeBachelor's Degree, 72%Bachelor's Degree, 79%
Most common majorBusinessBusiness
Most common collegeUniversity of Southern CaliforniaUniversity of Southern California

Information technology account manager vs global account manager demographics

Here are the differences between information technology account managers' and global account managers' demographics:

Information Technology Account ManagerGlobal Account Manager
Average age4646
Gender ratioMale, 64.4% Female, 35.6%Male, 72.6% Female, 27.4%
Race ratioBlack or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%
LGBT Percentage7%7%

Differences between information technology account manager and global account manager duties and responsibilities

Information technology account manager example responsibilities.

  • Provide line of business control approvals via multiple ITIL base change management processes, accurately review, process & manage changes.
  • Manage partnership/affiliate and vendor relationships throughout the SDLC.
  • Manage and coordinate all discussions and issues relate to requirements management for financial infrastructure.
  • Lead and integrate a DevOps group responsible for strategy, infrastructure architecture, automate release/deploy pipeline, and operational responsibility.
  • Coordinate candidate interviews with client managers and VMS groups.
  • Perform needed database repairs for SQL database and tables to restore function.
  • Show more

Global account manager example responsibilities.

  • Manage complex voice / data networking, cloud solutions, and disaster recovery resolution projects.
  • Team with technical, marketing, and sales specialists to identify and capture revenue opportunities for manage IP services.
  • Develop and manage new accounts for search marketing (SEO), social media marketing, web design and video production.
  • Provide consolidated forecasts and opportunity updates using CRM tools to have upper management assist in the sales process when necessary.
  • Sign major agreements for large development groups to utilize Pluralsight's Saas eLearning portal.
  • Participate in the selection, implementation, and improvements to the company global CRM system.
  • Show more

Information technology account manager vs global account manager skills

Common information technology account manager skills
  • Account Management, 17%
  • CRM, 9%
  • Business Development, 7%
  • Client Relationships, 5%
  • C-Level, 5%
  • Client Facing, 4%
Common global account manager skills
  • Global Account, 12%
  • Account Management, 8%
  • Customer Satisfaction, 6%
  • Business Development, 6%
  • Cloud, 5%
  • Customer Service, 5%

Browse executive management jobs