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Information technology account manager vs key account manager

The differences between information technology account managers and key account managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both an information technology account manager and a key account manager. Additionally, a key account manager has an average salary of $102,315, which is higher than the $91,338 average annual salary of an information technology account manager.

The top three skills for an information technology account manager include account management, CRM and business development. The most important skills for a key account manager are account management, customer service, and patients.

Information technology account manager vs key account manager overview

Information Technology Account ManagerKey Account Manager
Yearly salary$91,338$102,315
Hourly rate$43.91$49.19
Growth rate5%5%
Number of jobs156,710160,992
Job satisfaction--
Most common degreeBachelor's Degree, 72%Bachelor's Degree, 78%
Average age4646
Years of experience88

What does an information technology account manager do?

An IT Account Manager works for an IT organization and is responsible for managing a company's relationship with clients. They do a complex range of tasks involving managing the daily flow of customer's accounts and handling both internal and external of the company's relationship with customers towards better service delivery. They play a vital role in the sales and marketing of the organization for understanding the different demands of the customer and achieving these demands to generate revenue for the organization. Moreover, the account manager works closely with the brand manager for a particular account.

What does a key account manager do?

A key account manager is primarily in charge of handling key clients that produce the most profit for a company or business, ensuring that they remain with them. They are mainly responsible for understanding their clients' needs and long-term goals, ensuring that the key clients get to receive all the necessary services and products in time, and promptly address and resolve any issues and concerns. Furthermore, a key account manager may prepare reports and proposals to team members, all while adhering to the company's policies and standards.

Information technology account manager vs key account manager salary

Information technology account managers and key account managers have different pay scales, as shown below.

Information Technology Account ManagerKey Account Manager
Average salary$91,338$102,315
Salary rangeBetween $64,000 And $128,000Between $75,000 And $138,000
Highest paying CityMedford, ORSan Francisco, CA
Highest paying stateOregonMaine
Best paying companyUBSQuidel
Best paying industryFinancePharmaceutical

Differences between information technology account manager and key account manager education

There are a few differences between an information technology account manager and a key account manager in terms of educational background:

Information Technology Account ManagerKey Account Manager
Most common degreeBachelor's Degree, 72%Bachelor's Degree, 78%
Most common majorBusinessBusiness
Most common collegeUniversity of Southern CaliforniaUniversity of Southern California

Information technology account manager vs key account manager demographics

Here are the differences between information technology account managers' and key account managers' demographics:

Information Technology Account ManagerKey Account Manager
Average age4646
Gender ratioMale, 64.4% Female, 35.6%Male, 68.1% Female, 31.9%
Race ratioBlack or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%
LGBT Percentage7%7%

Differences between information technology account manager and key account manager duties and responsibilities

Information technology account manager example responsibilities.

  • Provide line of business control approvals via multiple ITIL base change management processes, accurately review, process & manage changes.
  • Manage partnership/affiliate and vendor relationships throughout the SDLC.
  • Manage and coordinate all discussions and issues relate to requirements management for financial infrastructure.
  • Lead and integrate a DevOps group responsible for strategy, infrastructure architecture, automate release/deploy pipeline, and operational responsibility.
  • Coordinate candidate interviews with client managers and VMS groups.
  • Perform needed database repairs for SQL database and tables to restore function.
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Key account manager example responsibilities.

  • Lead the KAM division in market share expansion and activation for SWS portfolio.
  • Develop and manage GPO partnerships and new relationships in preparation of new product launch.
  • Utilize IRI reporting (CPGN) to deliver key category insights to customer base in order to effectively manage category decisions.
  • Manage company CRM implementation leading to increase sales profitability and customer satisfaction.
  • Provide managed care expertise to industry leading system developers to create web-base solutions for healthcare revenue cycle.
  • Manage services including contract logistics, distribution, and inbound logistics and shipping brokerage along with various additional transportation solutions.
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Information technology account manager vs key account manager skills

Common information technology account manager skills
  • Account Management, 17%
  • CRM, 9%
  • Business Development, 7%
  • Client Relationships, 5%
  • C-Level, 5%
  • Client Facing, 4%
Common key account manager skills
  • Account Management, 10%
  • Customer Service, 7%
  • Patients, 6%
  • CRM, 6%
  • Customer Relationships, 5%
  • Excellent Interpersonal, 5%

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