Information technology analyst jobs in Anchorage, AK - 44 jobs
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Information Technology Business Analyst
The Hawk Group 3.8
Information technology analyst job in Anchorage, AK
We are seeking a highly analytical and collaborative IT Business Analyst with deep expertise in Business Intelligence (BI) reporting tools and experience with teams implementing Enterprise Resource Planning (ERP) systems, particularly in the domains of Human Resources, Work Management, and Finance. The ideal candidate will be a strategic thinker and problem solver who can bridge the gap between business needs and technical solutions.
Key Responsibilities:
Collaborate with stakeholders to gather, analyze, and document business requirements.
Translate business needs into functional specifications and technical requirements.
Support ERP system implementation with a focus on reports for HR, Work Management, and Finance module in the Cayenta EPR system
Conduct gap analysis and recommend process improvement and document business processes.
Create test case scenarios for report testing and changes
Generate change requests for implementing reports in production environment using ServiceNow
Work closely with developers, data engineers, and other IT teams to implement solutions.
Perform data analysis and validation using SQL and other querying tools.
Provide training and support to end-users on BI tools and ERP functionalities as it relates to reports.
Ensure data integrity, security, and compliance with organizational standards.
Required Qualifications:
Bachelor's degree in InformationTechnology, Business Administration, or related field.
3+ years of experience as a Business Analyst in IT, with a focus on BI and ERP systems.
Hands-on experience with Cognos, Power BI, Tableau, Spotfire, or Domino.
Strong understanding of ERP systems, especially in HR, Work Management, and Finance.
Proficient in SQL and data querying techniques.
Excellent written and verbal communication skills.
Strong analytical mindset and attention to detail.
Proven ability to work effectively in a team-oriented environment.
Preferred Qualifications:
Experience with ERP platforms such as SAP, Oracle, Workday, or similar.
BI certification or training in one or more reporting tools.
Familiarity with Agile or Scrum methodologies.
$87k-101k yearly est. 21h ago
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Sr IT Service Technician
Labcorp 4.5
Information technology analyst job in Anchorage, AK
Sr IT Field Technician - West Division Department: InformationTechnology Reports To: Regional IT Support Services Supervisor The IT Field Technician plays a critical role in supporting Labcorp clients' technical needs across the West Division. This position requires strong customer service, training, and troubleshooting skills, along with the ability to resolve hardware and software issues both remotely and on-site. The technician will serve as a trusted technical resource for client offices and internal teams, ensuring seamless operation of Labcorp's proprietary lab systems and equipment.
Key Duties & Responsibilities
* Train clients on Labcorp's proprietary laboratory system and workflows
* Troubleshoot and resolve client issues related to Labcorp systems, hardware, and connectivity
* Escalate advanced or second-level system issues to appropriate internal support teams
* Process hardware requests including ordering, setup, installation, and testing
* Provide technical support for Labcorp equipment in client offices
* Travel occasionally to client locations to deliver hands-on support and training
* Collaborate with internal IT teams to support cross-functional troubleshooting and system integration
* Support Labcorp onsite lab with hardware, software, and network-related issues
* Perform IT asset management including inventory tracking and lifecycle documentation
* Participate in special projects and complete assigned tasks in support of team goals
Schedule & Work Conditions
* Standard hours: 8:00 AM - 5:00 PM (non-exempt role)
* Position based in-office at Labcorp's Anchorage location
* Overtime may be required based on business needs and is paid accordingly
* Occasional travel required, which may include overnight stays
Requirements
* Associate's Degree in InformationTechnology or equivalent work experience
* 2+ years of experience in desktop, network, or IT support within a corporate or laboratory setting
* Strong knowledge of Windows OS, Microsoft Office Suite, and basic networking concepts
* Proven experience with hardware/software installation, configuration, and troubleshooting
* Excellent communication skills and a strong customer service orientation
* Ability to work independently and manage multiple priorities in a fast-paced environment
Preferred Qualifications
* Experience supporting laboratory or healthcare IT systems
* Familiarity with specialty or proprietary lab applications
* Prior experience in a multi-location or enterprise-scale IT support environment
Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here
Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.
$47k-57k yearly est. Auto-Apply 60d+ ago
DESKTOP SUPPORT
Artech Information System 4.8
Information technology analyst job in Anchorage, AK
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Title:
Deskside Support Representative Onsite Support
Location:
Anchorage, AK
Duration:
1 year with possible extension
Job Description:
Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications.
Should have significant experience in customer-facing, Windows-based, corporate technical support environment, including experience supporting Office, Outlook, and working with ticketing systems.
Need experience with iOS, Android, iPad, Tablet, including Mobile Iron, SCCM, HVDs and Apple Mac systems.
Must have good verbal and written skills, as well as ability to interact positively with clients.
Excellent soft skills are a must.
Previous retail experience (i.e. Apple Store, Geek Squad) is a plus.
Additional Information
For more information, Please contact
Shubham
************
$42k-48k yearly est. 14h ago
On-Call IT Field Technician & TV Configuration - Anchorage, AK
Geeks On Site 3.1
Information technology analyst job in Anchorage, AK
On-Call IT Field Technician - PC, Mac, TV Configuration, Printer & Scanner Support
💼 Job Type: Independent Contractor (1099) 💰 Pay: $35/hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability
⚠️ Important Note
This is an on-call, 1099 independent contractor role with no guaranteed hours.
You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept.
About Geeks on Site
Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more.
About the Role
We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers.
This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700).
You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally.
Key Responsibilities
Diagnose and repair hardware/software issues on Windows and mac OS systems
Resolve boot errors, OS issues, and login problems
Set up or troubleshoot Wi-Fi and wired internet connections
Replace or upgrade hardware (HDD, RAM, cooling fans, etc.)
Configure or connect printers and scanners (Canon, HP, Brother, etc.)
Address common printer error codes (e.g., ink absorber, paper feed, connectivity)
Perform general maintenance on multifunction printers (MFPs)
Reinstall operating systems using bootable USBs or recovery media
Install remote tools or shortcuts as requested
Communicate clearly with customers and provide basic post-service support
Document service visits and escalate complex issues as needed
Requirements
2+ years of field IT support experience, including computer and printer work
Familiarity with Canon, HP, and other common printer brands
Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts)
Experience with both Windows (10/11) and mac OS troubleshooting
Must have personal tools (bootable USB, screwdriver set, etc.)
Reliable vehicle and valid driver's license
Smartphone with camera and data for documentation and communication
Ability to work independently and maintain a professional demeanor
Benefits
Compensation
$35 per hour for on-site time
Flexible scheduling - accept only the jobs that match your route and availability
National brand recognition and continuous job offers
Dispatch and tech support team available to assist remotely
✅ What to Expect After You Apply
📞 Intro Call - A recruiter will contact you for a quick chat
📝 Onboarding - Complete paperwork and tax forms electronically
🔍 Background Check - Mandatory before activation
📅 Set Your Availability - You enter your availability in our tech portal
📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills
Join Our Technician Network
If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.
$35 hourly Auto-Apply 60d+ ago
Manager of Information Technology Service Desk
SCF 4.2
Information technology analyst job in Anchorage, AK
Hiring Range $105,601.60 to $144,317.33 Pay Range $105,601.60 to $163,675.20
Summary of Job Responsibilities:
The Southcentral Foundation (SCF) Manager of IT Service Desk is responsible for overseeing day-to-day operations of support services while maintaining a high level of customer satisfaction, resolving technical issues promptly, and optimizing team performance. The Manager of IT Service Desk will collaborate with other IT teams, manage escalations, and ensure that incidents and requests are resolved efficiently.
This position requires a proactive approach to problem-solving, a commitment to process improvement, and the ability to adapt to a fast-paced environment. Ability to communicate effectively with both technical and non-technical stakeholders is essential.
Qualifications:
SCF programs are established to serve a primary population comprised of Alaska Native people who are affiliated with Cook Inlet Region, Inc. (CIRI) and Alaska Native and American Indian people within SCF's geographical service area. Employees should have a thorough understanding of the cultures and the needs of this population. Such knowledge is critical to ensure the achievement of SCF's vision of a Native Community that enjoys physical, mental, emotional, and spiritual wellness, and mission of working together with the Native Community to achieve wellness through health and related services:
1. Bachelor's degree in InformationTechnology, Computer Science or related field; OR equivalent combination of.
2. Five (5) years of experience in IT support operations in high-traffic environments or complex IT infrastructures.
3. Two (2) years in a supervisor role; experience in leading support teams and supervising service desk operations OR demonstrated proficiency as a Service Desk Supervisor at SCF.
Native Preference:
Under P.L. 93-638, as amended, the company pursues a policy of Native preference in hiring, contracting and training. SCF Human Resources must receive certification before applicants receive preference.
Employee Health Requirements:
Compliance with our Employee Health procedure is a condition of SCF employment. You are required to agree that you will comply with all job-related employee health screening and immunizations prior to your first day of employment. Jobs designated as a Health Care Personnel (HCP) position, requires that you have documentation that you have completed the following immunizations prior to your first day of employment: MMR (Measles, Mumps and Rubella, Varicella (Chicken Pox), Hepatitis B, Influenza, T-dap (Tetanus - Diphtheria - Pertussis), and COVID-19.
$105.6k-163.7k yearly 49d ago
Investment Operations Analyst
Alaska Permanent Fund Corporation
Information technology analyst job in Anchorage, AK
MIDDLE OFFICE -OPERATIONS
The Investment Operations Analyst position supports expanding investment operations functions. All employees at APFC exemplify core values of Integrity, Stewardship, and Passion, and find tremendous satisfaction in being an integral part of the organization that manages over $80 billion designated to benefit current and future generations of Alaskans.
KEY ATTRIBUTES
Interest in and aptitude with the Investment Operations / Middle Office function
Fiduciary mindset with a high degree of accountability and professionalism
Ability to manage competing priorities effectively and thrive in a high-stakes environment
Willingness to take initiative, be resourceful with technology, and perform as part of a team
Strong communication skills with the ability to distill complex subjects for a wide audience
Intellectual curiosity and attention to detail
PRINCIPAL RESPONSIBILITIES
Support internal traders managing Fixed Income, Public Equity, Cash, Derivatives and FX
Confirm trades and work with traders and counterparties to resolve discrepancies
Manage post-trade exceptions to ensure timely settlement and prevent penalties
Work with traders and Finance department to confirm and process corporate action events
Collaborate with stakeholders to improve the use and integration of new and existing systems and workflows
Review newly-traded securities and maintain security master data
Perform onboarding and account maintenance tasks, collaborating with Finance and
Compliance teams
Organize, reconcile, and map data from single or multiple systems
Monitor data feeds and system interfaces for exceptions and work with related department to resolve
Update and maintain operational documentation, procedures, and policies
REQUIRED QUALIFICATIONS
Bachelor's degree or BBA with emphasis in Accounting, Finance or Management Information Systems
Basic understanding of financial markets
Proficiency in Microsoft Office applications
Schedule flexibility to accommodate work days that may begin as early as 5:00 a.m.
PREFERRED QUALIFICATIONS
Blackrock Aladdin experience
Bloomberg experience
Financial or investment company experience
Securities operations experience
Data modeling and institutional reporting experience
Workflow automation experience
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may be added, removed or changed at any time with or without notice.
APPLICATION PERIOD
This position will remain open until filled. Interested candidates are encouraged to submit their applications promptly, as the recruitment process may close without advance notice once a sufficient number of qualified applications have been received.
APPLICATION REQUIREMENT
To be considered for this position, applicants must submit a complete application. A complete application includes:
A resume or curriculum vitae (CV)
A cover letter that clearly outlines how the applicant's experience aligns
with the qualifications and responsibilities of the position
Complete and thorough responses to all application questions
Applications that are incomplete or do not meet these criteria may be disqualified from further consideration.
About the Alaska Permanent Fund Corporation (APFC)
The Alaska Permanent Fund Corporation (APFC) is a state-owned investment organization based in Juneau, Alaska, responsible for managing the assets of the Alaska Permanent Fund-one of the largest sovereign wealth funds in the United States. For nearly 50 years, APFC has transformed Alaska's resource wealth into a renewable financial resource for current and future generations.
In FY25, the Fund reached its highest value ever, exceeding $84 billion, reflecting disciplined stewardship and strong investment performance. APFC's diversified portfolio spans public and private markets, real estate, and alternative investments, delivering long-term returns that support Alaska's economy and public services. The Corporation is guided by a commitment to integrity, stewardship, and passion, and was recently recognized as one of the Best Places to Work by Pensions & Investments.
Compensation & Benefits Information (Adjust salary and IC Comp)
The base salary range for this position is $75,000 - $85,000, commensurate with experience and qualifications. This role is also eligible for Incentive Compensation under APFC's Incentive Compensation Plan, with a maximum annual bonus of 7.5% of base salary, tied to total fund performance.
Health
Medical / Vision / Dental Insurance
Single or Family Coverage
Different Cost and Coverage Options
Life Insurance
Disability Insurance
Accidental Death & Dismemberment
Retirement
Public Employes Retirement Program (PERS)
Matching employer contribution
Employer contributions vested 100% after 5 years
Alaska Supplemental Annuity Plan In lieu of Social Security
Retirement health savings account contributions
Benefits (click here for more information)
Personal leave program starts at 21 days per year. Leave is accrued each pay period at a rate of 6:03 hours per pay period with increases to accrual rates at 2 yr, 5yr, 10 yr, 15yrs employment milestones.
12 Paid Holidays per year
Flexible work hours based on positional needs
Generous professional development opportunities
Free parking
Relocation assistance may be provided
Modern Headquarters located in beautiful location
AAP/EEO STATEMENT
APFC provides equal employment and advancement opportunities to all. APFC follows all applicable Federal and State laws and does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other class protected by law.
$75k-85k yearly 11d ago
Airway Transportation Systems Specialist (RADAR TID ATSS (TSOG))
Us Department of Transportation 4.5
Information technology analyst job in Anchorage, AK
Apply Airway Transportation Systems Specialist Department of Transportation Federal Aviation Administration ATO, Technical Service, WSA, TSOG, Anchorage, AJW-W22B Apply Print Share * * * * Save * This job is open to * Requirements * How you will be evaluated
* Required documents
* How to apply
Summary
This position is a RADAR Technician-in-Depth (TID) Airway Transportation Systems Specialists (ATSS). At this level are recognized as the subject matter expert in their field. All duties of an ATSS are tied to maintaining safe and efficient operating capacity of the vast and complex network of electronics systems required for the world's largest air traffic control and navigation system.
Summary
This position is a RADAR Technician-in-Depth (TID) Airway Transportation Systems Specialists (ATSS). At this level are recognized as the subject matter expert in their field. All duties of an ATSS are tied to maintaining safe and efficient operating capacity of the vast and complex network of electronics systems required for the world's largest air traffic control and navigation system.
Overview
Help
Accepting applications
Open & closing dates
01/14/2026 to 02/03/2026
Salary $101,368 to - $157,106 per year
Salary range includes 32.36% locality pay. In addition, 1.49% Cost-of-Living Allowance (COLA) is authorized. Locality and COLA are subject to change.
Pay scale & grade FV I
Locations
1 vacancy in the following locations:
Anchorage, AK
Fairbanks, AK
Telework eligible Yes-This is not a 100% telework position. Situational telework may be available based on the needs of the Office. Travel Required 50% or less - The job may require up to 50% travel. Relocation expenses reimbursed Yes- - Fixed Rate PCS - Permanent Change of Station (Current Federal Employee) - In accordance with applicable FAA Travel regulations, a fixed relocation payment of $27,000 will be paid. Relocation expenses paid are subject to applicable taxes. Appointment type Permanent Work schedule Full-time Service Excepted
Promotion potential
NA
Job family (Series)
* 2101 Transportation Specialist
Supervisory status No Security clearance Other Drug test Yes Bargaining unit status Yes - This is a bargaining unit position, represented by the Professional Aviation Safety Specialists (*****************************
Announcement number AAL-ATO-26-AKDCB-96930 Control number 854393600
This job is open to
Help
Internal to an agency
Current federal employees of the hiring agency that posted the job announcement.
Clarification from the agency
Open to Current FAA Employees
Duties
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ATSS personnel install, evaluate, maintain, modify and certify facilities, services and equipment that support the National Airspace System (NAS).
Serves as an ATSS with the Technical Support Operations Group. Performs a variety of functions directly related to the operation of the NAS. Responsibilities include integration, restoration, testing and evaluation of new advanced services or service components, hardware/software systems and processes. Applies comprehensive technical knowledge to protect the integrity of all components and systems to provide NAS service delivery.
Has broad automated systems and networking responsibilities and is recognized as a principal technical specialist on legacy and newly developed systems within a large facility or multiple facilities over a large geographical area.
Performs work of broad scope and complexity with a high degree of independence. Provides the highest organizational level of technical support associated with analyzing, designing, developing, installing, repairing, fabricating, maintaining, modifying, or evaluating the most complex systems for which the FAA is responsible.
As a principal specialist/expert for major projects and/or program areas resolves unique technical problems without managerial intervention, providing coordination and suggesting solutions. Plans, coordinates, and performs work with a high degree of independence, keeping the supervisor advised of only the most critical issues.
Can be called upon to assist with repair and/or restore service or systems, providing guidance on the availability of back-up systems, recommending reconfiguration to minimize service interruptions to ensure the safe and efficient operation of the NAS.
Carries out work in accordance with overall plans and objectives of the organization, resolving problems as they arise and making adjustments as necessary to handle unanticipated situations and organizational needs.
This work includes responsibility for evaluating diagnostic data from multiple systems that are integrated to support a network of services or service products. Evaluation of this data is used for correcting deficiencies on Contractor Acceptance Inspection/Joint Acceptance Inspection, and timely resolution of equipment, systems or services with the NAS.
Collaborates with system users, planners, engineers, and contractor personnel for the acceptance of new or modified systems and provide assistance for resolving problems with the installation or improvements.
Develops recommendations for enhancing efficiency of systems by modification and application of existing or emerging technology.
Monitors other employees time as a project or team leader. Identifies requirements (staffing funds, materials, and equipment) to accomplish projects and tracks the use of project resources. Provides training, mentoring, guidance and advice to FAA employees, contractors and other organizations as needed. Supervisor rarely reviews completed work.
Integrates Operational Risk Management (ORM) into all planned activities ensuring that all customers and users of services are included and involved in implementation and planning.
Utilizes appropriate Personal Safety Training and supplied Personal Protective Equipment (PPE) when engaged in restoration and maintenance activities. Ensures all involved parties utilize PPE for the task appropriately.
Contacts are both internal and external. Represents the organization as the primary technical point of contact on projects, programs, and other work activities to coordinate and implement plans or to obtain information and resolve problems. Meets and consults with representatives of external organizations such as DoD, airport management, contractors, utility companies and foreign governments to resolve problems of mutual concern and to elicit cooperation and action favorable to FAA needs.
Performs other duties as assigned.
Incumbent must possess a valid driver's license.
Requirements
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Conditions of employment
* US Citizenship is required.
* Selective Service Registration is required for males born after 12/31/1959.
* Must submit an SF50 (See Required Documents).
* Designated or Random Drug Testing required.
* Supervisor's Endorsement is required
* An endorsement is not required if ingrade or downgrade.
* A Valid Drivers Liscence is required.
* Certification /Recertification of a Non-Critical Sensitive Security Clearance is required
* Please read "How to Apply" and "Required Documents" section carefully.
* This is not a 100% Virtual Assignment and in office presence is required.
Qualifications
To qualify for this position, applicants must meet the requirements stated below:
Specialized Experience: There is no timeframe requirement at the Level III/FV-H to compete. Applicants must provide a resume which demonstrates and/or show that you possess the specialized work experience in your work history. Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to successfully perform the duties of the position. Specialized experience with two or more of the following system(s) and service. Common Digitizer (CD-2), Airport Surveillance Radar (ASR-8, -9, -11); Maintenance of Air Traffic Control Beacon Indicator (ATCB-5, ATCB-6/6M); MODES, NEXRAD (Next Generation Weather Radar), WSP (Weather Systems Processor), ASDE-X (Airport Surface Detection Equipment), MicroEARTS (En Route Automated Radar Tracking System).
Demonstrated Abilities: Applicants MUST provide narrative responses for each Demonstrated Ability listed within this announcement. Narrative responses should be clear and concise, providing a description of your education, training, and experience that would describe the degree to which you possess each Demonstrated Ability. Narrative responses are MANDATORY for each Demonstrated Ability and applicants must show possession of each.
Answer all questions to the best of your ability. You may be asked to provide evidence or documentation that you possess this type of experience at a later stage in the selection process. Your responses are subject to verification through job interviews, or any other information obtained during the application process. Any exaggeration of your experience or any attempt to conceal information can result in disqualification. Failure to submit narrative responses for each "Demonstrated Ability" will prevent further consideration.
Supervisor's Endorsement: In compliance with the AF/PASS Agreement, Appendix V, a supervisor's endorsement form or memorandum is required for a competitive promotion. Applicants applying for a promotion must include a supervisor's endorsement or memorandum which must include the vacancy announcement number and supervisor's or acting supervisor's signature. A supervisor's endorsement is not required for reassignments (same as in-grades) or downgrades.
Qualification requirements must be met by the closing date of this announcement.
Preview job questionnaire
Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.
Additional information
We may use this vacancy to fill other similar vacant positions.
Position may be subject to a background investigation.
A one-year probationary period may be required.
The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. **************************************************************
This position is covered by the Department of Transportation's Drug and Alcohol Testing Program. Any applicant tentatively selected for this position will be subject to pre-employment or pre-appointment drug screening. Persons occupying a "testing designated position (TDP)" will be subject to random drug and/or alcohol testing.
Narratives for Demonstrated Abilities are Mandatory. Failure to submit demonstrated abilities statements will prevent you from receiving further consideration. Answer all questions to the best of your ability. You may be asked to provide evidence or documentation that you possess this type of experience at a later stage in the selection process. Your responses are subject to verification through job interviews, or any other information obtained during the application process. Any exaggeration of your experience or any attempt to conceal information can result in disqualification.
Supervisor Endorsement: If your selection for this position would be considered a promotion then a supervisory statement endorsing your candidacy is required by the closing date of this announcement. The endorsement must include the vacancy announcement number. You may upload your document with your application. Documents sent via email WILL NOT receive consideration.
Appointment type: Permanent
Security: POS Sen 5 (Mod Risk).
Substance Testing: Yes
Financial Disclosure: No
Interviews: All or none may be interviewed
Links to Important Information: Locality Pay, COLA
Expand Hide additional information
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required documents
Required Documents
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SUPERVISORY ENDORSEMENT: If your selection for this position would be considered a PROMOTION, then a supervisory statement endorsing your candidacy is REQUIRED by the closing date of this announcement. The endorsement must include the vacancy announcement number and signed by your supervisor or acting supervisor. To obtain the Supervisory Endorsement, please contact your manager. NOTE: A supervisory endorsement is not required for in grade/downgrade candidates. Applicants must apply on-line to receive consideration for this vacancy announcement. Faxed, mailed or e-mailed applications cannot be accepted. If you need to submit additional documents to supplement your on-line application, e.g., SF-50 or Supervisory Endorsement, you may upload these documents with your application in USAJOBS. In Addition:
If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy.
If you are an FAA employee, you can access and print your SF-50 from the eOPF system **************************
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
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Applicants may be required to complete one or multiple assessments as part of the evaluation process. This assessment aims to evaluate the competencies and qualifications essential for the position.
You must apply online to receive consideration. Your application must be submitted by 11:59 PM Eastern Time on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must be submitted at the time a referral list is created in order to receive consideration for positions associated with a register.
RESUMES ARE LIMITED TO TWO PAGES. IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC AND INCLUDE INFORMATION AS IT RELATES TO THE QUALIFICATIONS AND SPECIALIZED EXPERIENCE REQUIREMENTS OF THIS POSITION.
We strongly encourage applicants to utilize the USAJOBS resume builder in the creation of resumes.
Please ensure EACH work history includes ALL of the following information:
Job Title (include series and grade if Federal Job)
* Relevant work experience: should align to the Job Announcement and address all required qualifications and include job title, employer name, start/end dates, number of hours worked per week.
* Education, certification or licensure: If required, education should include school/institution name, completion date, degree type and GPA.
Determining length of General or Specialized Experience is dependent on the above information and failure to provide ALL of this information may result in a finding of ineligible.
You may upload completed documents to your USAJOBS Account. This will provide you the opportunity to utilize the uploaded information again when applying for future vacancies. Please see this guide, Document Upload Guide, for more information on uploading and re-using the documents in your applications.
Agency contact information
Daphne Becker
Phone **************** Fax **************** Email *********************** Address Federal Aviation Administration
AAL Regional HR Services Division
222 West 7th Ave #14
AHF-N100
Anchorage, AK 99513
US
Next steps
Once we receive your complete application, the Human Resources Office will conduct an evaluation of your qualifications. Eligible and qualified candidates will be referred to the hiring manager for consideration. You will be contacted directly if selected for an interview.
For instructions on how to check the status of your application, please go to: USAJOBS Help Guide.
Important - If you make any changes to your application, you must resubmit it. If you make changes to your application and do not resubmit it, your changes will not be considered part of your application package, and only your previously submitted application will be evaluated.
All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact listed in the Agency Contact Information section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodation request. Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Criminal history inquiries Equal Employment Opportunity (EEO) Policy
Financial suitability New employee probationary period
Privacy Act Reasonable accommodation policy
Selective Service Signature and false statements
Social security number request
Required Documents
Help
SUPERVISORY ENDORSEMENT: If your selection for this position would be considered a PROMOTION, then a supervisory statement endorsing your candidacy is REQUIRED by the closing date of this announcement. The endorsement must include the vacancy announcement number and signed by your supervisor or acting supervisor. To obtain the Supervisory Endorsement, please contact your manager. NOTE: A supervisory endorsement is not required for in grade/downgrade candidates. Applicants must apply on-line to receive consideration for this vacancy announcement. Faxed, mailed or e-mailed applications cannot be accepted. If you need to submit additional documents to supplement your on-line application, e.g., SF-50 or Supervisory Endorsement, you may upload these documents with your application in USAJOBS. In Addition:
If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy.
If you are an FAA employee, you can access and print your SF-50 from the eOPF system **************************
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
$51k-58k yearly est. 5d ago
Retail Systems Specialist
Aleut Corporation 4.6
Information technology analyst job in Anchorage, AK
Reports to: Director of Retail Operations Status: Regular, Full-Time, Exempt EEO Category: Administrative Support Workers JOB SUMMARY: The Systems Specialist will manage and optimize Aleut Energy's Odoo ERP platform to support retail operations across multiple locations. This role involves system configuration, troubleshooting, user training, and continuous improvement of Odoo functionalities to meet organizational needs.
PRIMARY RESPONSIBILITIES
* Champion Aleut Energy values: Integrity, Teamwork, Quality, Innovation, Compassion and Sustainability.
* Configure and maintain Odoo modules for Retail POS, Inventory, Purchasing, Accounting, and CRM.
* Manage user roles and permissions to align with operational responsibilities and compliance requirements.
* Ensure system security and data integrity across all retail locations.
* Customize workflows and reports to meet Aleut Energy's retail-specific needs.
* Collaborate with developers and partners (e.g., Bista, BDO) for advanced customizations and troubleshooting.
* Integrate Odoo with other enterprise systems.
* Oversee data migration, accuracy checks, and version control.
* Support integration with payroll systems (e.g., UKG) for timekeeping and commission tracking.
* Oversee data migration, validation, and version control during system updates.
* Serve as the primary contact for resolving Odoo-related issues impacting inventory accuracy, AP/AR processes, and POS functionality.
* Provide technical support to store managers and finance teams as needed.
* Generate and deliver weekly reports to management team.
* Develop SOPs and training materials for front-end users and finance teams.
* Conduct retraining sessions to address gaps identified during system audits and reconciliation phases.
* Monitor system performance and recommend enhancements to improve inventory visibility, cash flow management, and customer experience.
* Stay updated on Odoo releases and implement upgrades aligned with Aleut's operational goals.
* Perform other duties as assigned.
KNOWLEDGE, SKILLS, AND ABILITIES
* Knowledge of Odoo ERP modules including POS, Inventory, Purchasing, Accounting, and CRM.
* Understanding of retail operations, inventory workflows, and multi‑location store environments.
* Familiarity with system integrations, APIs, and data exchange between enterprise platforms.
* Knowledge of data validation, migration processes, and version control practices.
* Understanding of payroll/timekeeping integrations (e.g., UKG).
* Ability to configure, customize, and troubleshoot Odoo modules in a production environment.
* Skill in creating workflows, dashboards, and operational reports.
* Ability to diagnose system issues and implement sustainable solutions.
* Proficiency with Excel/Sheets for reporting, reconciliation, and data analysis.
* Ability to collaborate with developers and third‑party partners on customizations.
* Strong communication skills for supporting non‑technical users and cross‑functional teams.
* Ability to develop SOPs, training materials, and conduct user training sessions.
* High attention to detail and commitment to data accuracy and system integrity.
* Ability to manage multiple priorities in a fast‑paced retail environment.
* Ability to analyze system performance and recommend operational enhancements.
* Adaptability to new technologies, Odoo releases, and evolving business needs.
MINIMUM QUALIFICATIONS
* Bachelor's degree in information systems, computer science or a related field; equivalent experience may be considered in lieu of degree.
* Three (3) years of progressive experience in system administration or related IT field.
* Valid driver's license and ability to travel to multiple store locations.
PREFERRED QUALIFICATIONS
* Experience with Alaska Native Corporations.
BENEFITS
* 401K - Employer matching up to 4%.
* Paid Holidays (13/year).
* Paid Time Off (accrued bi-weekly).
* 100% Employer paid Dental/Vision for employees and their qualified dependents.
* 100% Paid Employee Life Insurance / Disability.
* Advance your career with exclusive tuition benefits-Aleut employees and subsidiaries enjoy in-state tuition rates plus a 10% discount on University of Alaska Fairbanks online courses and certifications.
PREFERENCE STATEMENT
The Aleut Corporation ("Aleut") is committed to providing employment and development opportunities for our shareholders and descendants. Aleut shall make employment selections first based on qualifications for the position. Preference shall then be given to eligible and qualified TAC shareholders and descendants in accordance with the Alaska Native Claims Settlement Act, 43 U.S.C. § 1601 et seq., and other applicable laws.
Aleut is an equal opportunity employer. Aleut shall select, train, and promote the most qualified individuals based upon relevant work factors such as work quality, attitude, education, and experience, so as not to discriminate against any employee or applicant on the basis of race, color, sex, sexual orientation, national origin, religion, marital status, changes in marital status, pregnancy, parental status, physical or mental disability, age, status as a disabled veteran, special disabled veteran, Vietnam veteran, and all other eligible veterans, or other classifications protected by applicable law.
$67k-77k yearly est. 8d ago
IT Network Administrator (Anchorage)
Doyon 4.6
Information technology analyst job in Anchorage, AK
Doyon, Limited's mission is to continually enhance our position as a financially strong Native corporation to promote the economic and social well-being of our 20,000+ shareholders. We provide exceptional career opportunities for individuals who value professionalism, collaboration, and a commitment to excellence. We understand the importance of treating our employees well and the impact motivated employees have in helping us succeed in our vision to be the leader in all we do.
COMPREHENSIVE BENEFITS PACKAGE:
Doyon, Limited offers a highly competitive benefits package that makes up a significant portion of an employee's total compensation. Eligible employees may participate in the following benefits (these details are for informational purposes only and are subject to any policy or plan changes):
* Paid Time Off (PTO)
* Paid Holidays
* Medical Insurance
* Dental & Vision Insurance
* Flexible Spending Accounts (FSA) & Health Savings Accounts (HSA)
* Life insurance
* Short and Long-Term Disability
* 401(k) Plan & Employer Match
* Profit sharing
* Employee Assistance Program
* Tuition Assistance
This position can be filled in either Fairbanks, AK or Anchorage, AK
JOB SUMMARY: The Network Administrator is a pivotal subject matter expert responsible for the performance, resilience, and security of the organization's multi-site network infrastructure. Serving as the lead technical adviser for planning, developing, installing, configuring, maintaining, supporting, and optimizing all network-related hardware and software across the enterprise. The Network Administrator ensures continuous, secure connectivity between sites, proactively identifies and resolves complex network issues, and drives ongoing improvements in network architecture and security posture. Operating with a high degree of autonomy, this position plays a critical role in safeguarding the integrity of business operations while enabling future growth through strategic network planning and innovation. This role is based on-site in either Anchorage or Fairbanks and requires regular in-person presence to support the organization's network infrastructure.
Responsibilities
ESSENTIAL FUNCTIONS:
* Serve as the lead technical adviser for enterprise networking, providing expert insight and guidance on the design, configuration, and support of all network systems.
* Plan, implement, configure, monitor, and maintain network infrastructure across multiple sites, including switches, routers, firewalls, wireless networks, SD-WAN, VPNs, and WAN/LAN connectivity.
* Continuously assess and enhance network security by implementing industry best practices, security controls, and proactive monitoring to safeguard enterprise data and systems.
* Perform advanced diagnostics, root cause analysis, and resolution of complex network issues to ensure high availability, performance, and reliability of all network systems.
* Collaborate closely with the IT Infrastructure Manager on strategic network initiatives, upgrades, and optimization efforts aligned with organizational objectives.
* Maintain detailed documentation of network architecture, configurations, standards, and operational procedures to support knowledge sharing and continuity.
* Monitor network performance and capacity, analyzing trends to anticipate future needs and recommend improvements or expansions.
* Coordinate with vendors and service providers on network implementations, upgrades, and troubleshooting activities.
* Provide network expertise and technical support to IT team members and end users as needed, serving as an escalation point for network-related issues.
* Participate in after-hours on-call rotation and respond to critical network incidents or outages.
* Stay current with emerging network technologies (including SD-WAN), security threats, and best practices, recommending new solutions or improvements to strengthen the network environment.
* Support network-related aspects of special events and corporate meetings, ensuring reliable connectivity and secure configurations.
* Travel occasionally to remote sites for network support, deployments, or project-based work.
Success in this role requires deep expertise in networking technologies, including switches, routers, firewalls, wireless systems, and SD-WAN, combined with strong analytical and problem-solving skills. The Network Administrator must be able to anticipate needs, provide clear technical guidance, and drive the implementation of reliable, secure, and scalable network solutions across multiple sites. This role demands a proactive mindset, close collaboration with the IT Infrastructure Manager and other IT teams, and a commitment to continuous improvement. The Network Administrator ensures network systems are configured to meet performance and availability goals while maintaining alignment with established security standards, contributing to the overall maturity and stability of the organization's IT infrastructure.
DOYON LIMITED CORE COMPETENCIES:
* Commitment to Excellence - Identifies what needs to be done and takes action to achieve a standard of excellence beyond job expectations.
* Corporate Values- Understand, embraces, and integrates Doyon corporate values into everyday duties and responsibilities.
* Customer, Client & Shareholder Service - Identifies and responds to current and future client needs by providing excellent service to internal and external clients.
* Safety and Security - Promotes a safe work environment for co-workers and customers.
* Teamwork - Resourceful team player that builds, strengthens, and maintains collaborative relationships with others inside or outside the organization. members and end users as needed, serving as an escalation point for network-related issues.
JOB SPECIFIC COMPETENCIES:
* Technical Expertise - Demonstrates deep knowledge and hands-on experience with networking technologies, including switches, routers, firewalls, wireless systems, and core network infrastructure components.
* Analytical & Problem-Solving Skills - Anticipates potential issues, identifies root causes, and develops reliable and scalable solutions.
* Proactive Mindset - Takes initiative to identify improvement opportunities and ensures network systems remain secure, efficient, and forward-looking.
* Collaboration - Works closely with the IT Infrastructure Manager and other IT teams to align network solutions with organizational goals and standards.
* Communication Skills - Provides clear and concise technical guidance to both technical and non-technical stakeholders.
* Security & Compliance - Configures and maintains network systems to meet security, performance, and availability standards in accordance with company policies.
* Continuous Improvement - Actively seeks opportunities to enhance processes, tools, and overall IT infrastructure maturity.
* Reliability & Stability Focus - Ensures network operations are optimized for stability, uptime, and long-term organizational growth.
Qualifications
REQUIRED QUALIFICATIONS:
* 5+ years administering enterprise network infrastructure (LAN/WAN, wireless, SD-WAN).
* Proven experince configuring, deploying, and supporting switches, routers, firewalls and other network equipment in production. Strong knowledge of TCP/IP, DNS, DHCP, routing protocols, and network security principles.Skilled in monitoring/troubleshooting/optimization (e.g., SolarWinds, PRTG, Wireshark) and using configuration management best practices.
* Proficiency with network tools (e.g., SolarWinds, PRTG, Wireshark).
* Proven ability to maintains network diagrams, standards, and operational procedures.
* Ability to provide technical guidance, server as the SME, collaborate with IT leadership, and document standards/procedures.
* Excellent communication, problem-solving, and multitasking; follows organizational policies, procedures, and security standards.
* Relevant network industry certification (CompTIA Network+, CCNA, or equivalent experience).
PREFERRED QUALIFICATIONS:
* Associate's or Bachelor's degree in IT or related field.
* Advanced certifications (e.g., CCNP, Palo Alto PCNSA/PCNSE, CompTIA Security+).
* Experience with SD-WAN, cloud networking (Azure/AWS), and secure remote access solutions.
* Familiarity with automation/scripting (PowerShell, Python, Ansible).
* Background in designing network security architectures (NGFW, IDS/IPS).
* Ability to mentor junior IT staff and contribute to strategy and process improvement.
WORKING ENVIRONMENT: The majority of work takes place in a professional office environment with a diverse group of individuals, each with distinct roles, personalities, and skills.
PHYSICAL DEMANDS: The work is generally sedentary, requiring routine walking, standing, bending, and carrying items weighing up to fifty pounds. [Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions]
REASONABLE ACCOMMODATION: It is Doyon's business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities.
PREFERENCE STATEMENT: Doyon grants preference to qualified Doyon Shareholders first, and second to qualified shareholders of other Alaska Native corporations that grant a similar preference in all phases of employment and training, which include, but are not limited to hiring, promotion, layoff, transfer, and training
This in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments
A review of this position has excluded marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities.
This is not an employment agreement or contract, implied or otherwise, other than an "at will" relationship. Management has the exclusive right to alter the scope of work within the framework of this at any time without prior notice.
Responsibilities
ESSENTIAL FUNCTIONS:
* Serve as the lead technical adviser for enterprise networking, providing expert insight and guidance on the design, configuration, and support of all network systems.
* Plan, implement, configure, monitor, and maintain network infrastructure across multiple sites, including switches, routers, firewalls, wireless networks, SD-WAN, VPNs, and WAN/LAN connectivity.
* Continuously assess and enhance network security by implementing industry best practices, security controls, and proactive monitoring to safeguard enterprise data and systems.
* Perform advanced diagnostics, root cause analysis, and resolution of complex network issues to ensure high availability, performance, and reliability of all network systems.
* Collaborate closely with the IT Infrastructure Manager on strategic network initiatives, upgrades, and optimization efforts aligned with organizational objectives.
* Maintain detailed documentation of network architecture, configurations, standards, and operational procedures to support knowledge sharing and continuity.
* Monitor network performance and capacity, analyzing trends to anticipate future needs and recommend improvements or expansions.
* Coordinate with vendors and service providers on network implementations, upgrades, and troubleshooting activities.
* Provide network expertise and technical support to IT team members and end users as needed, serving as an escalation point for network-related issues.
* Participate in after-hours on-call rotation and respond to critical network incidents or outages.
* Stay current with emerging network technologies (including SD-WAN), security threats, and best practices, recommending new solutions or improvements to strengthen the network environment.
* Support network-related aspects of special events and corporate meetings, ensuring reliable connectivity and secure configurations.
* Travel occasionally to remote sites for network support, deployments, or project-based work.
Success in this role requires deep expertise in networking technologies, including switches, routers, firewalls, wireless systems, and SD-WAN, combined with strong analytical and problem-solving skills. The Network Administrator must be able to anticipate needs, provide clear technical guidance, and drive the implementation of reliable, secure, and scalable network solutions across multiple sites. This role demands a proactive mindset, close collaboration with the IT Infrastructure Manager and other IT teams, and a commitment to continuous improvement. The Network Administrator ensures network systems are configured to meet performance and availability goals while maintaining alignment with established security standards, contributing to the overall maturity and stability of the organization's IT infrastructure.
DOYON LIMITED CORE COMPETENCIES:
* Commitment to Excellence - Identifies what needs to be done and takes action to achieve a standard of excellence beyond job expectations.
* Corporate Values- Understand, embraces, and integrates Doyon corporate values into everyday duties and responsibilities.
* Customer, Client & Shareholder Service - Identifies and responds to current and future client needs by providing excellent service to internal and external clients.
* Safety and Security - Promotes a safe work environment for co-workers and customers.
* Teamwork - Resourceful team player that builds, strengthens, and maintains collaborative relationships with others inside or outside the organization. members and end users as needed, serving as an escalation point for network-related issues.
JOB SPECIFIC COMPETENCIES:
* Technical Expertise - Demonstrates deep knowledge and hands-on experience with networking technologies, including switches, routers, firewalls, wireless systems, and core network infrastructure components.
* Analytical & Problem-Solving Skills - Anticipates potential issues, identifies root causes, and develops reliable and scalable solutions.
* Proactive Mindset - Takes initiative to identify improvement opportunities and ensures network systems remain secure, efficient, and forward-looking.
* Collaboration - Works closely with the IT Infrastructure Manager and other IT teams to align network solutions with organizational goals and standards.
* Communication Skills - Provides clear and concise technical guidance to both technical and non-technical stakeholders.
* Security & Compliance - Configures and maintains network systems to meet security, performance, and availability standards in accordance with company policies.
* Continuous Improvement - Actively seeks opportunities to enhance processes, tools, and overall IT infrastructure maturity.
* Reliability & Stability Focus - Ensures network operations are optimized for stability, uptime, and long-term organizational growth.
Qualifications
REQUIRED QUALIFICATIONS:
* 5+ years administering enterprise network infrastructure (LAN/WAN, wireless, SD-WAN).
* Proven experince configuring, deploying, and supporting switches, routers, firewalls and other network equipment in production. Strong knowledge of TCP/IP, DNS, DHCP, routing protocols, and network security principles.Skilled in monitoring/troubleshooting/optimization (e.g., SolarWinds, PRTG, Wireshark) and using configuration management best practices.
* Proficiency with network tools (e.g., SolarWinds, PRTG, Wireshark).
* Proven ability to maintains network diagrams, standards, and operational procedures.
* Ability to provide technical guidance, server as the SME, collaborate with IT leadership, and document standards/procedures.
* Excellent communication, problem-solving, and multitasking; follows organizational policies, procedures, and security standards.
* Relevant network industry certification (CompTIA Network+, CCNA, or equivalent experience).
PREFERRED QUALIFICATIONS:
* Associate's or Bachelor's degree in IT or related field.
* Advanced certifications (e.g., CCNP, Palo Alto PCNSA/PCNSE, CompTIA Security+).
* Experience with SD-WAN, cloud networking (Azure/AWS), and secure remote access solutions.
* Familiarity with automation/scripting (PowerShell, Python, Ansible).
* Background in designing network security architectures (NGFW, IDS/IPS).
* Ability to mentor junior IT staff and contribute to strategy and process improvement.
WORKING ENVIRONMENT: The majority of work takes place in a professional office environment with a diverse group of individuals, each with distinct roles, personalities, and skills.
PHYSICAL DEMANDS: The work is generally sedentary, requiring routine walking, standing, bending, and carrying items weighing up to fifty pounds. [Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions]
REASONABLE ACCOMMODATION: It is Doyon's business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities.
PREFERENCE STATEMENT: Doyon grants preference to qualified Doyon Shareholders first, and second to qualified shareholders of other Alaska Native corporations that grant a similar preference in all phases of employment and training, which include, but are not limited to hiring, promotion, layoff, transfer, and training
This in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments
A review of this position has excluded marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities.
This is not an employment agreement or contract, implied or otherwise, other than an "at will" relationship. Management has the exclusive right to alter the scope of work within the framework of this job description at any time without prior notice.
$69k-78k yearly est. Auto-Apply 12d ago
GIS Systems Analyst - Anchorage AK
Msccn
Information technology analyst job in Anchorage, AK
ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.
$38.06 - $56.30 Hourly
This is a non-represented position (no union affiliation) and is subject to the provisions of the Personnel Rules of the Municipality of Anchorage.
DEPARTMENT: Anchorage Water & Wastewater Utility
HOURS OF WORK: Monday to Friday, 08:00 to 17:00
LOCATION: 3000 Arctic Boulevard
Employees who are hired or rehired to any position shall be placed at the entrance pay step, and advancement from the entrance step to the maximum step within a pay grade shall be by successive steps.
To be considered for employment, applicants must be legally authorized to work and accept employment in the United States. The Municipality of Anchorage is not able to provide any type of sponsorship, including Student Visas and Employment Visas, under any circumstances.
Example of Duties
Under the direction of the AWWU Enterprise GIS Services Manager, this position is responsible for GIS application development, data transformations, system integrations, and environment administration. This role works with client divisions to assess business needs, design and implement geospatial solutions, and ensure the integrity, performance, and availability of GIS infrastructure. It ensures the reliability, security, and efficiency of GIS technologies within the IT environment and establishes standards for GIS data and application architecture. This position monitors and audits GIS system logs to optimize performance and detect and resolve security threats. This position ensures GIS environments comply with IT security policies, data governance, and regulatory requirements. Perform other duties as assigned.
This role requires a strong foundation in GIS technologies, system administration, database management, and application development to support enterprise-wide GIS operations.
Participate in major emergencies or disasters as outlined in AWWU's disaster plan matrix, which defines each employee's potential duties and responsibilities. This may include 12-hour work shifts, which may continue for 72 hours or more starting at any time an event might occur, 7 days a week, 24 hours per day.
Additional Qualifications/Responsibilities
Minimum Qualifications / Substitutions / Preferences
High school diploma, GED, or equivalent, and eight (8) years of experience in the field related to the position.
OR
Associate's degree in Computer Science, Business Administration or a related discipline, and six (6) years of experience in the field related to the position.
OR
Bachelor's degree in Computer Science, Business Administration, or a related discipline, and four (4) years of experience in the field related to the position.
OR
Master's degree in Computer Science, Business Administration, a related discipline, and two (2) years of experience in the field related to the position.
Must possess and/or obtain:
Satisfactory background check which includes criminal, education, and employment history at time of hire.
$38.1-56.3 hourly 4d ago
Systems Analyst, SCADA/EMS
Chugach Electric Association, Inc. 4.5
Information technology analyst job in Anchorage, AK
This position will develop and manage Supervisory Control and Data Acquisition/Energy Management Systems (SCADA/EMS) consistent with Chugach requirements in support of system operations. Additionally, this position will adapt hardware and software packages to Chugach's needs by developing, updating, and enhancing databases and applications for automated generation control, power forecasting, scheduling, energy accounting, on-line load flow, and automated control programs.
Essential Functions
* Examine, evaluate, develop and modify SCADA/EMS system applications, databases, and infrastructure in support of Generation, Transmission, and Distribution operations
* Coordinate technical support with other departments.
* Develop project plans and specifications consistent with requirements for upgrades and new SCADA/EMS requirements
* Plan, install, and maintain software packages and associated computer and networking infrastructure
* Coordinate with engineers and technicians on SCADA/EMS requirements for assigned distribution, transmission, and generation projects.
* Develop training programs to instruct Power Dispatchers on newly installed software systems.
* Maintain an ongoing SCADA/EMS Cyber Security Program.
* Create and maintain all required SCADA/EMS documentation.
* Create and maintain operator procedures pertaining to software products.
* Maintain library of software packages, documentation, network diagrams, and configuration files for the SCADA/EMS.
* Coordinate testing and perform commissioning of new SCADA installations and maintenance of existing installations.
* Perform required SCADA/EMS server, workstation, network, and security administration tasks
* Maintain data historian and interfaces for end users
* Maintain SCADA/EMS datalinks with other utilities
* Maintain and track system availability consistent with high availability requirements
* Other duties as assigned.
Relationships
Internal
* Manager, SCADA/EMS: Report to receive direction, guidance and decisions from.
* SCADA/EMS Staff: Confer with, give and receive information.
* Other Chugach Departments: Confer with, give and receive information
* Manager Power Control: Receive direction from regarding SCADA/EMS functional requirements.
External
* Bargaining Unit Representatives
* Vendors/Contractors: Work with SCADA/EMS software vendors and contractors when installing, modifying, or maintaining system.
* Alaska Energy Authority Intertie Committee: Provide software support for Chugach to interface with other electric utilities.
* Other electric utilities: Coordinate with user groups to develop common intertie software.
Competencies
* Knowledge of software development, testing, and maintenance, and its application to power system operation for an electrical utility
* Server, network, application and database administration skills
* Awareness of the continual changes in SCADA/EMS and computer technology.
* Knowledge of hardware functions and operation, and an understanding of the interface requirements of software/hardware, application software, databases, and operating systems.
* Ability to analyze SCADA/EMS operational trends and make recommendations for improvements.
* Knowledge in areas of planning and control. Ability to apply project management techniques.
* Knowledge of cyber security requirements and their application in an electrical utility environment.
* Familiarity with the network segmentation principles and the ability to configure firewalls, manage Virtual Private Networks (VPNs), and implement other security protocols to protect the network from unauthorized access.
* Ability to communicate clearly, orally and in writing.
Supervisory Responsibility
This position does not have any supervisory responsibilities.
Work Environment
Work is performed in a standard office environment. This position has on-call responsibilities on a rotating basis. Occasional travel required. Occasional local visits to switchyards, power plants, and vendor training sites.
Minimum Qualifications and Experience
Education
Bachelor's degree in electrical engineering or computer science, or related discipline, required. Additional training in Computer Systems or specific training in software systems relating to electric utility industry preferred.
Experience
Two (2) years' experience in software development at the programmer/analyst level in SCADA/EMS, required. Experience with C, SQL, and scripting programming languages, required. Experience with Windows, and Linux-based system administration, TCP/IP Network administration, and implementation and troubleshooting of various data communication protocols, required. Experience with the configuration of Cisco networking hardware and Server virtualization preferred. Experience working in a union environment and electric utility, preferred.
Chugach Electric Association is a member-owned cooperative, headquartered in Anchorage, Alaska's largest city. Anchorage itself sits at the base of the Chugach Mountains. Chugach is pleased to provide reliable, affordable power to more than 92,000 members from Anchorage to the northern Kenai Peninsula, and from Whittier on Prince William Sound to Tyonek on the west side of Cook Inlet. We service over 113,000 locations with 3,782 miles of transmission and distribution lines. We have many services that make it easy to power homes and businesses with Chugach.
A little more about us: Chugach has been around for a long time, recently celebrating 75 years! We are a stable company, in a stable industry. And while we may have stability, we are modern, sustainable and forward-thinking to ensure that we provide reliable services for generations to come. We also pride ourselves on the longevity of our employees. We have several 20, 30 and 40 + year tenured employees who continue foster an inclusive, innovative corporate environment. Find your spark!
Chugach's corporate vision:
Responsibly developing energy to build a clean, sustainable future for Alaska.
Chugach's corporate mission:
We provide safe, reliable, and affordable electricity through superior service and sustainable practices, powering the lives of our members.
Chugach's corporate values:
Guided by our values of safety, accountability, and sustainability, we are committed to serving our members, the community, and the Chugach team.
Equal Employment Opportunity
It is a policy of Chugach Electric Association, Inc., to recruit, hire, train, promote, and compensate persons without regard to race, color, religion, national origin, sex, marital status, pregnancy, parenthood, physical or mental disability, veteran's status, age, or any other classification protected by applicable, federal, state, or local law.
Chugach is also an affirmative action employer.
Chugach Electric does not sponsor employment visas. Applicants must be authorized to work in the U.S. at the time of application and throughout employment. Employees must be able to provide documentation to Chugach Electric to show their identity and authorization to work.
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$67k-77k yearly est. 10d ago
IT Manager
Alaska, Inc. 4.3
Information technology analyst job in Anchorage, AK
IT Manager
Reports To: COO
Direct Report(s): Contractors, as needed
The IT Manager will be a strategic and tactical leader responsible for all aspects of VOA Alaska's technology infrastructure and IT department. This hands-on role requires expertise in cybersecurity, on-premise and cloud infrastructure, communications systems, Electronic Health Records (EHR), and Microsoft 365 ecosystem management. The IT Manager will ensure the security, efficiency, and reliability of all technology systems supporting the agency's mission and programs.
Job Responsibilities
Lead the design, implementation, and maintenance of on-premise and cloud-based IT infrastructure supporting VOA Alaska programs and operations.
Develop and enforce cybersecurity policies and practices to safeguard agency data and technology assets, including compliance with relevant regulations for healthcare and nonprofit sectors.
Oversee management and support of the EHR system, ensuring optimum performance, security, and user training.
Oversee programming and
Manage Microsoft 365 environment, including user administration, security configurations, and integration with other productivity tools.
Coordinate IT communications systems, enabling reliable, secure voice, video, and data communications for hybrid work arrangements.
Provide hands-on support and leadership to the IT team including supervision, training, and performance management.
Work collaboratively with leadership and other departments to align IT initiatives with organizational goals and priorities.
Manage IT project planning, budgets, vendor relationships, and technology procurement.
Promote a culture of continuous improvement, innovation, and user-focused service within the IT department.
Skills and Competencies
Strong understanding of CARF, HIPAA, 42 CFR Part 2, and Medicaid requirements.
Expertise in policy development, recordkeeping, compliance auditing, and risk management.
Excellent written and verbal communication skills, with the ability to convey complex regulatory information clearly.
Strong analytical and organizational abilities with meticulous attention to detail.
Proven ability to lead through collaboration and influence across teams.
High ethical standards, confidentiality, and sound judgment.
Qualifications
Bachelor's degree in healthcare administration, business, or related field (equivalent experience may be substituted in lieu of education).
3-5 years of experience in compliance, quality, or risk management within healthcare, behavioral health, or human services.
Demonstrated experience in policy management, compliance auditing, and corrective action planning.
Familiarity with CARF accreditation and regulatory frameworks strongly preferred.
Proficiency with Microsoft Office 365, Relias, and electronic health record (EHR) systems.
Ability to work independently, prioritize effectively, and model ethical leadership.
Working Conditions
The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Works in office areas. Interacts with staff, consultants, and outside vendors. May be subjected to interruptions throughout the workday.
While performing the duties of this job the employee is frequently required to sit; use hands to finger, handle, or feel; and talk or hear. The employee is occasionally required to lift up to 25 pounds. The vision requirement includes close vision.
Acknowledgement
Every effort has been made to identify the essential responsibilities and requirements of this position. However, this position description in no way states or implies that these are the only duties an incumbent may be required to perform. The omission of specific functions or responsibilities does not exclude them from the position if the work is similar, related or can be considered essential to this position.
$87k-100k yearly est. Auto-Apply 11d ago
IT Manager
City of Wasilla, Ak 3.4
Information technology analyst job in Wasilla, AK
This position is responsible for the overall administrative oversight, visioning, leadership, planning, coordinating and control of the development of technical strategy for the present and future management of the City's informationtechnology needs, including Public Safety Departments. Manages and directs the operations of the department, including policy development, budgeting, procurement of technology assets and services, and serves as staff advisor to City Council and the Mayor on informationtechnology matters. This position also serves as the lead network and systems engineer/architect.
Essential Duties
The following duties are essential for this position. However, they are not to be construed as exclusive or all-inclusive. To be successful in this position, an individual must be able to perform each duty satisfactorily. Other duties may also be required or assigned.
* Responsible for fostering a culture of innovation; provides technology leadership in the delivery of superior services to City residents and businesses.
* Serves as the chief advisor on informationtechnology, including new hardware, Citywide software applications, and security matters.
* Participates in the interview and selection process of new employees. Provides training and instructions. Assigns tasks, manages Help Desk, reviews work and prepares performance evaluations. Recommends employee transfers, promotions, disciplinary action, and discharge.
* Directs work and manages staff of the department; monitors and evaluates on-going performance of staff members; addresses day-to-day issues and questions; assesses and provides for training needs; initiates employee recognition, promotion, disciplinary action, and discharge processes as necessary and appropriate.
* Provides leadership and management to all assigned staff. Supervises the work of and monitors and evaluates on-going performance staff members; addresses day-to-day; assesses and makes recommendations of training needs.
* Defines and implements the goals and objectives for department operations; guides staff through changes in laws, processes, services or programs.
* Develops, recommends, and implements annual departmental budget, forecasts necessary funding for staff, equipment, material and supplies. Monitors budget throughout the year.
* Identifies short and long-range equipment investments to maintain service levels; researches and analyzes technology needs, trends and resources and makes recommendations.
* Prepares requests for proposals and bid specifications for informationtechnologies solutions; reviews and purchases technical equipment and related items.
* Prepares and recommends the informationtechnology capital budget, develops annual and multi-year work plans and strategies to meet business needs; develops and directs the implementation of goals, objectives, policies, procedures and work standards to ensure success.
* Provides project management oversite and organizational informationtechnology leadership through consultation and partnership.
* Performs all technical duties of subordinate staff, as needed.
* Manages the security and reliability of IT systems. Decisions made include methods for securing systems and what type of equipment/software are required to assure optimum reliability and security.
* Designs and implements complex new IT systems and technology. Decisions include determining the combination of technology that will most effectively deliver the solution desired. Recommends suggested course of action.
* Monitors the health and security of IT systems. Recommends changes or enhancements.
* Ensures data security compliance with Federal, State and local laws, regulations and ordinances.
* Ensures implementation of rulings, legislation, statutes, city and department policies and procedures.
* Represents the City/department in meetings with vendors, elected officials and other departments to plan and develop technology solutions and to resolve escalated issues.
* Works with staff to develop project plans for large scale technology projects that impact multiple disciplines.
* Reports as needed to the Mayor and City Council on operations and services.
* Researches, recommends, develops and implements policy and procedures for program effectiveness.
* Other duties as assigned.
Knowlege, Skills and Abilities
Knowledge of:
* Network architecture, hardware and software systems, including servers, workstations and telecommunications.
* Cloud services, virtualization, and data storage solutions.
* Cybersecurity principles, firewalls, intrusion detection systems, and incident response.
* Technology's role in public services like public safety, utilities, and city management systems.
* GIS systems, financial software.
* Laws and standards governing IT in the public sector, such as data privacy, public records laws, cybersecurity standards, and ADA compliance for websites.
* Procurement policies and contracts, including government RFP processes.
* Backup systems and emergency response protocols for IT systems.
* Principles and practices of budgeting, fiscal management, project management principles and techniques.
* Administrative policies and procedures of the City.
* The City's and Department's operating requirements, policies, procedures, and practices; and local, state, and federal regulations related to department programs and operations.
* Management and supervisory practices & principles, including the ability to make final employment recommendations, preparing performance evaluations, managing time-off, and maintaining personnel records.
* Computer software including word processing, spreadsheet, database applications, and specialized software consistent for this position.
Skill in:
* Skill in researching and understanding complex written materials.
* Troubleshooting and resolving computer hardware, software, and network issues.
* System administration and enterprise software platforms.
* Organizational and time management to prioritize duties while adapting to constant changes in priority.
* Researching and understanding complex written materials; maintaining accurate internal records.
* System and Networking administration
Ability to:
* Develop department goals and objectives.
* Align IT strategies with the City's goals, focusing on efficiency and public service delivery.
* Work across a range of technical disciplines.
* Plan, develop, implement, and evaluate projects and programs.
* Adapt and take control of situations, dictating subordinate activities in a responsible manner.
* Instruct and train in methods and procedures.
* Organize, assign, and modify the work assignment of others, and (re)-establish priorities to meet deadlines.
* Apply sound judgment and discretion in performing duties, resolving problems, and interpreting policies and regulations.
* Communicate detailed and often sensitive information effectively and concisely, both orally and in writing.
* Read, write, speak, understand, or communicate in English sufficiently to perform the duties of this position.
* Prepare and maintain accurate and concise records and reports.
* Maintain professionalism at all times.
* Use appropriate language, style and methods depending on audience and the purpose of communication.
* Communicate effectively both orally and in writing with business representatives, elected officials, department heads, the public, and other City employees with courtesy and tact.
* Develop and maintain effective working relationships with staff and the public.
* Work the allocated hours of the position and responds after hours if needed.
Experience, Education Certificates, and Licenses
* High school diploma, GED or equivalent required. Bachelor of Science degree in a related field highly desirable. (Relevant experience may be substituted for education on a year-for-year basis)
* Minimum of four years' experience in programming and analysis or system/network administration and design
* Minimum of 3-5 years of experience with financial conversations and upgrades
* Familiar with MUNIRevs; Naviline, Granicus, goverserve.com or comparable.
* Experience with local municipal government is a plus but not required.
* Considerable knowledge of current industry trends, products, and services in informationtechnology, processing equipment, software, and telecom.
* Must have strong skills in project management, customer service, conflict resolution, and time management and strong negotiating skills and contract management skills.
* Must possess a valid State of Alaska Driver's License and be able to operate a motor vehicle.
* A current (dated within 30 days of request) driving record obtained from the State of Alaska Department of Motor Vehicles.
* Must obtain a valid State of Alaska Driver's License with satisfactory driving record at time of hire.
* Must have experience in Cyber Security, Cyber security certification highly desirable.
$68k-79k yearly est. 25d ago
Information Technology Professional
U.S. Navy 4.0
Information technology analyst job in Knik-Fairview, AK
To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security.
SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION
SYSTEMS TECHNICIAN
When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission.
CRYPTOLOGIC TECHNICIAN NETWORKS
As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity.
INTELLIGENCE SPECIALIST
Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything.
PAY AND BENEFITS
From the day you start, youll receive:
Competitive salary
Potential to earn a bonus upon enlistment
Free health insurance
Free housing
A retirement plan
Paid training
College credit
EDUCATION OPPORTUNITIES
Navy College Program and Tuition Assistance
Post-9/11 GI Bill, up to 100% tuition
Professional credentials and certifications
College credit hours toward a bachelors or associate degree through the American Council on Education
QUALIFICATIONS AND REQUIREMENTS
U.S. citizen or equivalent
High school graduate or equivalent
17 years of age or older
General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before.
WORK ENVIRONMENT
These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat.
PART-TIME OPPORTUNITIES
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
RequiredPreferredJob Industries
Government & Military
$61k-69k yearly est. 12d ago
Systems Engineer II, Optical & Ethernet Transport Networks
Alaska Communications 4.5
Information technology analyst job in Anchorage, AK
At Alaska Communications, we're committed to putting our team first, always being customer focused, having a can-do attitude, owning our results and always acting with integrity. This is what we hire for and what our team members exhibit each day. Want to make an impact with us?
POSITION SUMMARY
We are seeking a highly skilled and experienced Systems Engineer to design, implement, and maintain our advanced telecommunications network infrastructure, with a strong focus on Optical Transport Network (OTN) and Carrier Ethernet solutions. The ideal candidate will possess deep technical expertise in Ciena, Fujitsu or similar platforms, ensuring high availability, performance, and security across both submarine and terrestrial systems.
ESSENTIAL FUNCTIONS
Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Key Responsibilities
Network Design & Implementation: Lead the design and deployment of robust OTN and Layer 2 network solutions utilizing Ciena and Fujitsu platforms, ensuring alignment with business requirements and industry best practices.
Submarine Systems Expertise: Provide technical authority and support for the engineering and commissioning of Ciena submarine cable systems, including in-station, segment, and overall network testing.
Ciena SAOS Management: Manage, configure, and troubleshoot network equipment running various Ciena SAOS (Service Aware Operating System) releases (e.g., 81xx, 87xx, 39xx, 51xx platforms), including software upgrades and patch management.
Layer 2 Network Support: Architect, implement, and maintain Layer 2 networks, ensuring seamless Ethernet transport and switching capabilities.
Troubleshooting & Resolution: Serve as a subject matter expert for complex OTN and Layer 2 circuit troubleshooting, performing in-depth root cause analysis to diagnose and resolve service interruptions efficiently.
Documentation & Standards: Create and maintain detailed network documentation, including low-level designs (LLD), configurations, circuit designs, and operational procedures, ensuring all documentation is current and accurate.
Collaboration & Vendor Interface: Collaborate with cross-functional teams (Project Management, R&D, Operations) and serve as the primary technical interface with customers and third-party vendors (Ciena, Fujitsu) for support and problem resolution.
Performance Monitoring: Monitor network performance using diagnostic tools to proactively identify and address potential issues, performing capacity planning and recommending optimization strategies.
MINIMUM QUALIFICATIONS
Education Required
College diploma in the field of computer science, computer information systems, or computer engineering.
Relevant experience could be substituted for the educational requirement on a year-for-year basis.
Experience Required
Proven experience and skills that relate to Network or Systems Engineer with hands-on experience in telecommunications environments.
Deep expertise in OTN/DWDM and Carrier Ethernet platforms.
Strong knowledge of Ciena SAOS releases and associated management systems (e.g., Blue Planet/MCP).
Experience with optical transmission systems, submarine and long-haul transport, and Layer 2 networking protocols.
Exceptional analytical and problem-solving skills, with the ability to troubleshoot complex, multi-vendor network issues under pressure.
Proficiency in creating technical documentation, test plans, and Engineering Methods of Procedure (EMOPs).
Strong communication skills, with the ability to articulate technical concepts effectively to both technical and non-technical stakeholders.
Ability to participate in on-call rotations and perform maintenance during scheduled windows as required.
We hope you'll join us as we change lives through technology.
$84k-98k yearly est. Auto-Apply 7d ago
Systems Analyst I, II, III, Senior
Global Credit Union 3.6
Information technology analyst job in Anchorage, AK
Reports to: Domain Manager, Systems Analysis
Functions Supervised: None
Primary Functions: Collaborates as a member of a Product Development Team in the analysis of system specific user stories and technical processes of product capabilities. An active collaborator with Product Development Team members in the development of products to achieve strategic business outcomes.
Duties and Responsibilities:
Identify and solve business problems by collaborating in the development and implementation of value driven business solutions
Develops a working knowledge of credit union product capabilities
Develops general knowledge of current and emerging technology solutions
Identify and document user stories and specifications
Document system architectures, data flows, and relationships to business processes
Prioritize user stories to facilitate feature development
Collaborate with Product Development Team members on test case documentation
Collaborate with Product Development Team members on test case execution and acceptance
Document and track user stories related to defects and resolution
Participate in the coordination activites for implementation planning and execution
Work closely with other analysts to collaborate in knowledge sharing activities
Perform other duties as assigned in support of team efforts and results
Qualifications
Education: Bachelor's degree required in a discipline such as computer science, information systems, or equivalent work experience. Certifications in Agile, SCRUM, MCSE, and/or CISA preferred.
Creditable Experience in Lieu of Education: Equivalent technical education and/or related work experience.
Experience/Skills: Ability to effectively communicate both verbally and in writing at a variety of levels to include business stakeholders, vendors, technical teams, customers, and management. At least a year of professional experience as a Business Analyst and/or System Analyst. Familiarity with Agile and DevOps practices and methodologies to include SCRUM and Kanban. Familiarity with software development lifecycle, operating systems, tools to test software applications/systems, development/modeling tools, and time management skills. Able to work as part of a large or small team.
Tenure: Assignment to the Systems Analyst I category 10, Systems Analyst II category 09, Systems Analyst III category 08, or Senior Systems Analyst category 07 will be determined by the candidate's education or experience. Advancement requires management recommendation and will be based on the candidate's certifications and/or performance.
Compensation
Salary Pay Range:
Systems Analyst I (Category 10): $63,233 - $99,908 annually
Systems Analyst II (Category 09): $69,557 - $112,677 annually
Systems Analyst III (Category 08): $79,989 - $132,798 anually
Senior Systems Analyst (Category 07): $90,389 - $152,718 annually
Starting base salary will be determined based on candidate experience, qualifications, education, and local or state wage requirements, if applicable and will fall within the range provided above.
In accordance with our Salary Administration policy, new hire base salaries generally fall within the minimum to midpoint of the listed range.
Benefits
Short-term and long-term incentives
Comprehensive medical, dental and vision insurance plan that has HSA and FSA options
401(k) plan with a 5% match
Employee Assistance Program (EAP)
Life and disability coverage
Voluntary cash benefits for accident, hospitalization and critical illness
Tuition Reimbursement
Generous leave programs to include Paid Time Off accrual, Paid Sick Leave, Paid Holidays
Click here to view Global's comprehensive Benefits Programs
Equal Opportunity Employer
$90.4k-152.7k yearly Auto-Apply 60d+ ago
Sr IT Service Technician
Labcorp 4.5
Information technology analyst job in Anchorage, AK
Sr IT Field Technician - West Division
Department: InformationTechnology
Reports To: Regional IT Support Services Supervisor
The IT Field Technician plays a critical role in supporting Labcorp clients' technical needs across the West Division. This position requires strong customer service, training, and troubleshooting skills, along with the ability to resolve hardware and software issues both remotely and on-site. The technician will serve as a trusted technical resource for client offices and internal teams, ensuring seamless operation of Labcorp's proprietary lab systems and equipment.
Key Duties & Responsibilities
Train clients on Labcorp's proprietary laboratory system and workflows
Troubleshoot and resolve client issues related to Labcorp systems, hardware, and connectivity
Escalate advanced or second-level system issues to appropriate internal support teams
Process hardware requests including ordering, setup, installation, and testing
Provide technical support for Labcorp equipment in client offices
Travel occasionally to client locations to deliver hands-on support and training
Collaborate with internal IT teams to support cross-functional troubleshooting and system integration
Support Labcorp onsite lab with hardware, software, and network-related issues
Perform IT asset management including inventory tracking and lifecycle documentation
Participate in special projects and complete assigned tasks in support of team goals
Schedule & Work Conditions
Standard hours: 8:00 AM - 5:00 PM (non-exempt role)
Position based in-office at Labcorp's Anchorage location
Overtime may be required based on business needs and is paid accordingly
Occasional travel required, which may include overnight stays
Requirements
Associate's Degree in InformationTechnology or equivalent work experience
2+ years of experience in desktop, network, or IT support within a corporate or laboratory setting
Strong knowledge of Windows OS, Microsoft Office Suite, and basic networking concepts
Proven experience with hardware/software installation, configuration, and troubleshooting
Excellent communication skills and a strong customer service orientation
Ability to work independently and manage multiple priorities in a fast-paced environment
Preferred Qualifications
Experience supporting laboratory or healthcare IT systems
Familiarity with specialty or proprietary lab applications
Prior experience in a multi-location or enterprise-scale IT support environment
Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here
Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.
$47k-57k yearly est. Auto-Apply 60d+ ago
Deskside Support
Artech Information System 4.8
Information technology analyst job in Anchorage, AK
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
Job Title:
Deskside Support Representative Onsite Support
Location:
Anchorage, AK
Duration:
1 year with possible extension
Job id :
17-64961
·
The environment is a walk up service, immediate face to face with the client.
·
Must have excellent verbal and written skills, as well as be outgoing and be extremely comfortable with personal interaction with clients.
·
Candidates should be able to diagnose and remedy complex Microsoft OS (Win 7 and Win 10) and Office product (One Drive, Office365) problem tickets, configure and install common applications and install/remove PCs. Must have experience in large corporate technical support environment and use of a ticketing system.
·
Must have experience with mobility devices, tablets, mobile phones etc.
·
Extensive 7 year background check and drug test is required.
Qualifications
reply with your resume
Additional Information
For more information, Please contact
Shubham
************
$42k-48k yearly est. 14h ago
Systems Engineer (Future Opportunity)
Alaska Communications 4.5
Information technology analyst job in Anchorage, AK
At Alaska Communications, we're committed to putting our team first, always being customer focused, having a can-do attitude, owning our results and always acting with integrity. This is what we hire for and what our team members exhibit each day. Want to make an impact with us?
This is a Future Opportunity
This is an ongoing posting. Applications will be actively reviewed for current and future openings and filled as vacancies become available. Please note while you may not be contacted immediately, we welcome your interest and look forward to connecting as openings arise.
POSITION SUMMARY
The Systems Engineer is a professional-level job providing engineering and technical support to establish and maintain optimal performance of the Company's IP-based voice and data products and associated.
Systems include supporting and administering routers, switches, servers, and related technologies; and monitoring, analyzing and correcting performance, as necessary, to ensure compliance with service level agreements.
The Systems Engineer will ensure stability, integrity and performance of voice, data, and wireless data-based services and the IP/MPLS network core. This will be achieved through participating in the installation, monitoring, maintenance, support, troubleshooting and optimization of all LANs, WANs, network security services, communication links and associated hardware and software. As a member of a team that provides 24 x 7 x 365 operational infrastructure support, the Systems Engineer must be willing and capable of performing complex hands-on network provisioning and management activities. This role demands solid technical grounding as well as excellent organizational skills and discipline to maintain focus effectively and efficiently while successfully managing multiple parallel projects and activities.
ESSENTIAL FUNCTIONS
Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Examples of Job Duties
Install new hardware, systems, and software for network and system infrastructure.
Install, configure, and maintain network services, equipment, and devices for core and/or customer solutions.
Perform troubleshooting analysis of network and system infrastructure and associated systems.
Document network problems and their resolutions for future reference.
Support administration of servers and server clusters. Manage all system backups and restoration protocols.
Plan and support network and computing infrastructure.
Monitor system performance and implement performance tuning.
Manage user accounts, permissions, email, anti-virus, anti-spam.
Oversee software and network security.
Provide training instruction on platforms, equipment, and related applications.
Direct and coordinate the efforts of lower-level engineers within the workgroup.
Function as the SME in one or more areas and serve as the final point of escalation in the company.
Perform other duties as assigned.
MINIMUM QUALIFICATIONS
Education Required
College diploma in the field of computer science, computer information systems, or computer engineering.
Relevant experience could be substituted for the educational requirement on a year-for-year basis.
Experience Required
3-5 years of experience leading to the ability to be a Subject Matter Expert in the following areas:
information processing principles, practices and demonstrated ingenuity in performing troubleshooting and root cause analysis of complex cross-functional problems.
fundamental IP, routing and switching concepts.
system administration.
Familiarity with a broad cross section of IP based systems and networking technologies.
ordering, provisioning, turn up and troubleshooting of telecommunications circuits from CPE access lines to enterprise and core class lines (Metro-E, DS-3, OC-x etc.)
theoretical knowledge and extensive hands-on experience configuring, troubleshooting, optimizing and managing a relevant mix of following software, hardware, protocols and technologies:
Core and enterprise-class routers, switches, network security appliances, WAN accelerators, and intelligent port aggregators and taps.
Access technologies, including dial, xDSL, TDM and carrier Ethernet.
Switching.
Routing.
MPLS.
VPN and firewall technologies.
Wireless data network technologies and infrastructure.
Network services and user management applications (i.e. DNS, LDAP, email, RADIUS, etc.).
Preferred Qualification
CCIE, JNCIE, CISSP, CCNP, CCNA or equivalent network and or system certification.
We hope you'll join us as we change lives through technology.
$84k-98k yearly est. Auto-Apply 60d+ ago
Systems Engineer II - Anchorage
Alaska Communications Systems Holdings Inc. 4.5
Information technology analyst job in Anchorage, AK
The Systems Engineer is a professional-level job providing engineering and technical support to establish and maintain optimal performance of the Company's IP-based voice and data products and associated systems, to include supporting and administering routers, switches, servers, and related technologies; and monitoring, analyzing and correcting performance, as necessary, to ensure compliance with service level agreements.
The Systems Engineer will ensure the stability, integrity and performance of voice, data, and wireless data based services and the IP/MPLS network core. This will be achieved through participating in the installation, monitoring, maintenance, support, troubleshooting a.nd optimization of all LANs, WANs, network security services, communication links and associated hardware and software. As a member of a team that provides 24 x 7 x 365 operational infrastructure support, the Systems Engineer must be willing and capable of performing complex hands-on network provisioning and management activities. This role demands solid technical grounding as well as excellent organizational skills and discipline in order to effectively and efficiently maintain focus while successfully managing multiple parallel projects and activities.
Essential Functions - Systems Engineer ll
Able to work as a Subject Matter Expert in duties of a Systems Engineer I, plus the following:
Direct and coordinate the efforts of lower-level Engineers within the workgroup.
Function as the SME in one or more areas and serves as final point of escalation in the company.
"Subject Matter Expert" is defined as being the last and final point of resolution and technical escalation for a technology or trouble issue.
Minimum Qualifications
College diploma in the field of computer science, computer information systems, or computer engineering. Relevant experience could be substituted for the educational requirement on
a year-for-year basis. Systems Engineer I: 3 years of experience leading to the ability to work independently in the following areas:
information processing principles, practices and demonstrated ingenuity in performing troubleshooting and root cause analysis of complex cross-functional problems.
fundamental IP, routing and switching concepts.
system administration.
Familiarity with a broad cross section of IP based systems and networking technologies.
ordering, provisioning, turn up and troubleshooting of telecommunicati ons circuits from CPE access lines to enterprise and core class lines (Metro-E, DS-3, OC-x etc.)
theoretical knowledge and extensive.hands on experience configuring,troubleshooti ng, optimizing and managing a relevant mix of following software, hardware, protocols and technologies:
Core and enterprise-clas·s routers, switches, network security appliances, WAN accelerators, and intelligent port aggregators and taps.
Access technologies, including·dial, xDSL, TDM and carrier Ethernet.
Switching.
Routing.
MPLS .
VPN and firewall technologies.
Wireless data network technologies and infrastructure.
Network services and user ma·nagement applications (i.e. DNS, LDAP, email, RADIUS, etc.)
Extensive experience with scriptirig and automating execution of configuration and data collection tasks, utilizing tools (Exped,RANCID, SNMP, etc.), shells (Bourne, bash, l
Previous experience in Carrier and Service Provider organizations is strongly preferred.
Relevant education could be substituted for the experience requirement on a year-for-year basis.
Preferred Qualification: CCNA or equivalent
$84k-98k yearly est. Auto-Apply 60d+ ago
Learn more about information technology analyst jobs
How much does an information technology analyst earn in Anchorage, AK?
The average information technology analyst in Anchorage, AK earns between $48,000 and $77,000 annually. This compares to the national average information technology analyst range of $62,000 to $111,000.
Average information technology analyst salary in Anchorage, AK
$61,000
What are the biggest employers of Information Technology Analysts in Anchorage, AK?
The biggest employers of Information Technology Analysts in Anchorage, AK are: