Information technology analyst jobs in Lansing, MI

The Part-Time IT Coordinator supports basic on-site information technology operations for our U.S. manufacturing facility. This position focuses on maintaining local hardware, assisting employees with basic technical issues, and coordinating with the parent company's central IT team in Germany for system configurations, security, and network management. The ideal candidate is a motivated self-starter who enjoys problem-solving, takes initiative, and can work independently while following established IT procedures. Key Responsibilities: • Serve as the first point of contact for on-site employees regarding basic IT support needs, including hardware, connectivity, and user access issues. • Perform basic troubleshooting for desktops, laptops, printers, and other peripherals. • Coordinate equipment setup and replacement (with configurations handled by central IT in Germany). • Maintain an inventory of hardware, accessories, and consumables (e.g., printers, cables). • Manage user account requests and password resets per established IT policies. • Liaise with the global IT department to ensure alignment with corporate security and network standards. • Support new employee onboarding from a technology perspective (hardware distribution, system access coordination). • Document and track IT support requests and resolutions. • Ensure data privacy and security procedures are followed according to company and parent-company guidelines. Qualifications • Associate degree in Information Technology, Computer Science, or related field preferred; equivalent experience considered. • 1-3 years of hands-on IT support experience in a small-to-medium business environment. • Basic knowledge of Windows operating systems, Microsoft 365, and network connectivity fundamentals. • Strong communication and organizational skills with the ability to work independently. • Experience supporting manufacturing or industrial environments a plus. • Reliable, self-motivated, and able to manage tasks efficiently with minimal supervision. Work Environment: On-site position located at Rosler Metal Finishing USA, LLC, Battle Creek, MI. Standard office and manufacturing environment; may involve occasional movement of IT hardware or peripherals (up to 50 lbs). Compensation & Benefits: Part-time, hourly position (15-20 hours/week). Competitive hourly rate commensurate with experience. Eligible for limited company benefits in accordance with part-time policy. 📍 Location: Rosler Metal Finishing USA | Battle Creek, MI 📩 To apply email: ********************* 💻 Learn more about Rosler: *************************

Creative Programs & Systems (CPS) Brighton, MI (On-site) Full-Time | Mid-Advanced Level Creative Programs & Systems (CPS) is seeking an experienced IT Support Technician to join our team. The ideal candidate has prior experience working for a Managed Service Provider (MSP) and possesses strong knowledge of servers, networking, Microsoft 365, and general IT best practices. This position involves supporting multiple business clients across Michigan and the U.S., providing both remote and on-site technical assistance. Responsibilities: Provide Tier 1-3 technical support for workstations, servers, and network systems across client environments Troubleshoot and resolve issues with Active Directory, DNS, DHCP, Group Policy, and file/print services Manage Microsoft 365 environments, including Exchange, Teams, SharePoint, and user administration Perform network configuration and troubleshooting (firewalls, switches, routers, VPNs, VLANs) Deploy, monitor, and maintain backup and disaster recovery solutions Configure and maintain Windows Server environments (2012-2022) and virtual machines (Hyper-V, VMware) Implement security best practices, including patching, MFA, endpoint protection, and password management Monitor RMM tools for alerts, system performance, and automated maintenance tasks Document procedures, client configurations, and issue resolutions accurately in ticketing systems Provide occasional on-site support for client installations, upgrades, and troubleshooting Requirements: 3+ years of IT support experience, preferably in an MSP environment Strong understanding of Windows Server, networking fundamentals, and Microsoft 365 administration Familiarity with ConnectWise, N-able, or similar RMM and PSA tools preferred Ability to manage multiple client environments and prioritize support tickets efficiently Excellent problem-solving and communication skills Valid driver's license and reliable transportation for client visits Preferred Certifications: CompTIA A+, Network+, or Security+ Microsoft Certified: Modern Desktop Administrator or Azure Administrator Any other relevant vendor certifications (Cisco, VMware, etc.) Why Join CPS: CPS has supported businesses throughout Michigan and across the U.S. for over 30 years with professional IT services, computer consulting, and software development. We are a small, family-owned company that values integrity, learning, and teamwork. We offer competitive pay, professional growth opportunities, and a work environment built on respect and excellence. To Apply: Submit your resume and a brief cover letter detailing your IT support experience to **************.

Entry-Level IT Consultant: Veteran Program Client: Public Sector 12-month Contract or Contract to Hire 's Project Patriot Program: Are you looking to launch or accelerate your career in the dynamic world of Information Technology? Brooksource's Project Patriot program is a comprehensive workforce transformation initiative designed to bridge the gap between education and in-demand IT roles. We partner with leading companies across various industries to provide veterans & aspiring IT professionals with the skills, experience, and support needed to succeed. Joining Project Patriot means becoming part of a program that invests in your potential and provides a clear pathway for career growth. What You Will Receive: As an associate, you will be immersed in a supportive learning environment that includes: Full-time, entry-level IT career (40/hrs week) Technical Training (80-100 hours): Receive focused, hands-on technical training relevant to current client needs and technologies. This training is designed to build upon your existing knowledge and equip you with practical skills for your role. Professional/Military Transition Development: Enhance your soft skills, communication, and business acumen through dedicated professional development sessions. Networking Opportunities: Connect with experienced IT professionals, mentors, and peers within the Project Patriot program and at client sites. Mentorship: Be paired with experienced mentors who will provide guidance, support, and insights as you navigate your early IT career. Role Overview: Elevate IT Associates support general IT initiatives for our diverse client base. You will work alongside experienced teams, gaining valuable real-world experience and applying your training in practical scenarios. This program is designed to help you build a strong foundation and grow your career within the IT field. Career paths could include: Data, Security, Software Engineering, Networking, IT Project Management, Business Analyst, Infrastructure, etc. Grow Your Career with Project Patriot: The Project Patriot program is more than just a job; it's a springboard for your IT career. By providing targeted training, mentorship, and practical experience, we aim to equip you with the skills and confidence to take on increasing responsibility and pursue your long-term career aspirations within the technology sector. Footnote: Brooksource does the recruiting for other companies, in IT, Engineering and Skilled Trades. If you are a member of the military community from the military roles below or have education or experience in the Technology or Engineering space, we'd love to hear from you and tell you about our program -Project Patriot! While this posting is part of our initiative to support military veterans, we welcome applications from all candidates who are interested in IT, Engineering and other skilled trades.

OBJECTIVE Application Support Analyst Objective To provide consistent technical product support to clients, as well as troubleshoot complex software application issues quickly and effectively. To respond to business users promptly and professionally, accurately documenting issues and resolutions, and collaborating with both customers and Information Technology (IT) Division employees to solve complex technical issues. To analyze moderately complex business problems to be solved with automated systems. RESPONSIBILITIES Application Support Analyst Responsibilities Provide technical support for end users by providing individualized and personalized support. Diagnose and resolve user problems/technical issues and update users on progress and resolutions promptly and professionally. Ensure end user needs are met with a consistently high quality of service. QUALIFICATIONS Application Support Analyst Qualifications Required: Bachelor's degree required, or equivalent experience may be considered. Minimum three to five years' experience required. Extensive practical usage with ticketing systems and knowledge base software. Note: If a candidate is not selected, an Associate Application Support Analyst will be considered based on the level of experience and qualifications. Farm Bureau offers a full benefit package including medical, dental, vision, and 401K. PM19

Colson Group, a global company in 15 different countries, is a large scale business but operates with a "family-owned business feel". The Albion, MI location has been in their same location for almost 80 years. Come be part of our remarkable team! * All applicants must be authorized for employment within the U.S. This position is not eligible for sponsorship. Service Desk Support Analyst Position Summary We are seeking a Service Desk Support Analyst to provide Tier 1 and Tier 2 IT support across our organization. This role is responsible for triaging and resolving user issues within defined SLAs. The ideal candidate is self-motivated, detail-oriented, and thrives in a fast-paced, hybrid cloud environment. Key Responsibilities * Provide technical support to on-site and remote end-users, traveling to remote offices when required. * Monitor and manage incoming support tickets using the SolarWinds Service Desk ticketing system. * Support and manage endpoints including desktops, laptops, tablets, mobile devices (iOS/Android), and peripherals using Microsoft Configuration Manager and Microsoft Intune/Endpoint Manager. * Maintain accurate IT asset records in asset management systems and coordinate equipment lifecycle including e-waste compliant disposal. * Administer user accounts, groups, permissions, and licensing in Azure Active Directory and Microsoft 365 (Exchange Online, SharePoint, Teams). * Troubleshoot and support common networking issues (Wi-Fi, VPN, DNS, TCP/IP). * Promote best practices around cybersecurity, MFA, phishing prevention, and data protection Qualifications Education & Certifications Bachelor's degree in information technology, Computer Science, or related field; or 3+ years equivalent hands-on experience. Skills & Experience * Proven ability to troubleshoot and resolve hardware and software issues across multiple platforms. * Hands-on experience supporting Windows 10/11 and mac OS environments. * Working knowledge of Microsoft 365, Azure AD, Exchange Online, OneDrive, Teams, and SharePoint Online. * Familiarity with endpoint security tools (CrowdStrike, Mimecast, BitLocker, DUO, N-Central). * Strong sense of ownership and urgency in resolving user issues. * Independent thinker with a strong sense of urgency and strong customer service skills. * Exceptional written and verbal communication skills. Physical Requirements * Ability to lift to 50 pounds (desktops, monitors, printers, etc.). * Frequent standing, walking, bending, and lifting during device setup. * Must be able to commute to the office daily and travel to satellite locations as required.

Starting Pay: $33.7048 Hourly ($70,106) Step A: $34.8404 Hourly ($72,468) Step B: $36.5529 Hourly ($76,030) Step C: $39.3077 Hourly ($81,760) Step D: $41.7870 Hourly ($86,917) MINIMUM QUALIFICATIONS: At least one of the following: Associate degree (Bachelor's preferred) in the field of computer science, information sciences or related field; -OR- Three (3) years IT work experience within the last five (5) years, with at least one year working in a court environment supporting the specific systems in use. MINIMUM CERTIFICATION Possess and maintain an Advanced level Microsoft certification or obtain within six (6) months of employment -OR- Possess and maintain an equivalent manufacturer or third-party certification supporting, configuring and administering other major technologies in use as determined by the Court such as Comp TIA+ or obtain within six (6) months of employment. *Candidates possessing OnBase Administrator or Workflow Certifications, or with documented experience with OnBase or similar Enterprise Content Management (ECM) are encouraged to apply. PHYSICAL REQUIREMENTS: Must be able to perform Essential Job Duties and Functions with or without reasonable accommodations. JOB SUMMARY: Performs technical tasks that include computer support and technology training for court end users; including training these users with the efficient and effective operation of technology tools, hardware, software and systems. Assists with the development of training plans and materials for court-related technology systems, including the District, Probate and Circuit Court recording systems installed in courtrooms and hearing rooms. In addition, assists in supporting the video conferencing systems utilized by all county courts. Manages and supports software programs and hardware systems unique to court operations. Works closely with the Court IT Director to evaluate emerging technologies and makes application related recommendations to the Court Administrator and other administrative staff for all Courts. Works under the direct supervision of the Court IT Director; performs related duties as required. ESSENTIAL JOB DUTIES AND FUNCTIONS: Coordinates with judicial offices and hearing rooms to ensure that required maintenance of hardware and software components for the digital recording systems is scheduled to ensure operational integrity as required; Serves as a member of the court technology team that is available to assist the judicial offices in responding to time sensitive requests by deliberating juries for playback of selected trail proceedings during jury deliberations; Serves as a member of the court technology team that responds to requests to view or purchase archived recordings of court proceedings; Archives digital court recordings to be in compliance with applicable statutes and court rules; Serves as a member of the court technology team that ensures operational maintenance of all on site court video conferencing equipment. Serves as the coordinator and liaison to off-site connections including prisons under the jurisdiction of the Michigan Department of Corrections, Genesee County Jail, Genesee County Juvenile Justice Center, various hospitals, institutions and other District, Probate and Circuit Courts both in and outside of the State of Michigan. Primary court IT technician for on-site operations at the Circuit Courthouse and Genesee County Juvenile Justice Center. Ensures that daily docket information is timely extracted from the court case management systems for all local courts, to be displayed on ADA compliant public monitors in multiple court locations. Performs troubleshooting and formatting as needed for court-related document preparation. Uploads various time sensitive mandatory reports to Michigan Court Application Portal (MCAP) including caseload and collection data. Verifies the completion and accuracy of several automated system tasks including electronic workflow [Onbase] and other proprietary systems utilized by the court. Facilitates distance learning connectivity for judicial and court staff. Repairs, upgrades, and installs computer hardware within authorized guidelines. Provides support and maintenance associated with court case management systems and end user requirements. Works closely with both technical and non-technical staff to resolve, document and support a variety of issues and service. Assists the administrative staff for all of the courts in developing and improving automations for systems management. Assists the Courts in strategic planning for the implementation of e-filing, e-storage and other system upgrades for the future court environment. Promptly resolves all issues and requests. Please see the attached job description for more details. Job Posted by ApplicantPro

Complete Description: Monitor and advise on information security issues related to the systems & workflow @ an agency to ensure the internal IT security controls for an agency are appropriate & operating as intended.In Person Only Years of Experience: 4-7 years of experience in the field or in a related area. Responsibilities: •Facilitate Security Control Assessment (SCA) and Continuous Monitoring Activities (Plans of Action and Milestones (POA&M) , Corrective Action Plans (CAP) with State of Michigan Applications. •To be considered for this position, the candidate must be available to work in Lansing Michigan •Examine, interview, and test procedures in accordance with NIST SP 800-53A Revision 4. •Ensure State of Michigan & Agency policies are adhered to and that required controls are implemented. •Validate respective information system security plans to ensure NIST control requirements are met. •Execute SCA (DTMB-170) documentation, including but not limited to POA&M & CAP. •Familiarity with NIST requirements, particularly 800-53 revision 3 and revision 4. •Author recommendations associated with your findings on how to improve the customer's security posture in accordance with SOM PSP & NIST controls. •Ability to lead small, less complex system assessments independently •Ability to assist team members & Vendors with proper artifact collection and detail to clients examples of artifacts that will satisfy assessment requirements Qualifications: •Candidate must have solid knowledge of information security principles and practices, as well as an advanced understanding of security protocols and standards. •Candidate must have at (1-3) years of experience in the IT industry, and be familiar with the applicable NIST Special Publications 800-37 Revision 1, 800-53 Revision 3 or 4, and 800-53A Revision 1. •Experience reviewing IT systems/applications plus basic knowledge of networking components and various operating systems in including UNIX and Microsoft. •Candidate must have the ability to work independently and as part of a team •Preferred that the candidate has a CISSP, CISA, PMP and/or Security+ certification, but it is not required •Expertise in other Security Frameworks (ISO, NIST, COBIT, HIPAA/HITECH, etc.) and regulatory requirements is a plus •Strong written and verbal communication skills including the ability to explain technical matters to a non-technical audience •Collaborate on multiple projects at a given time and experience with Vendors is a plus •Flexibility to adjust quickly to multiple demands, shifting priorities, ambiguity, and rapid change Additional Information All your information will be kept confidential according to EEO guidelines.

Arete Technologies, Inc. offers set of innovative Consulting and Outsourcing services, bridging the gap between requirements and outputs of various dexterous and facile companies worldwide. The thrust of providing global deliverables with focus on providing paramount and unsurpassed services combined with cost saving solutions to the clients We understand the business requirements in the present day corporate scenario and aspire to provide world-class services enabling the organization to burgeon and flourish while keeping the work-life balance intact. The Global delivery mechanism followed at Arete Technologies, Inc. saddles proficient schemas and unconventional channels to provide one-stop solutions for all your workforce needs. our Team is an exquisite amalgamation of vast experiences of over 30 years in IT Consulting and Staffing industry. Connoisseurs in the field of staff augmentation for IT, we operate on 24 by 7 model with an aim of providing affordable and adept professionals with an assurance of satisfaction for both Consultants and Clients. We are pre-eminent service providers in the field of staff augmentation, IT Consultancy, Software development, Web Development providing unexcelled services and focusing on both the employers and employees. Job Description: Works within the Office of the CTO to provide oversight, direction and guidance/consultation for IT projects from project request submission through project close-out and post-implementation review. As a liaison, works with project teams, agency partners, clients, etc. to ensure project are receiving the appropriate level of executive support and direction. Ensures issues are evaluated and resolved, escalates risk and directs corrective actions in any area where performance falls below objectives. Ensure projects/programs have adequate executive support and strives to enable the success of the projects/programs. Verifies and validates project status reports and communicates key items to IT leadership. Reviews and contributes to project documentation including project initiation documents such as the project charter, budget, schedule, cost benefit analysis, etc. throughout the project lifecycle until the end of the project including the project closeout report. Recommends approval of documents to the appropriate sponsors and executive oversight committees. Attends project review and steering committee meetings for all projects for which he or she is governance liaison. Initial consulting focus will be centered on data center migration optimization and hybrid cloud architecture with supporting operational process development Acts in a consulting role, supporting the Office of the CTO. Attends meetings with or on behalf of the CTO and manages action items and issues logs that require attention. Takes on small work requests and tasks for the Office of the CTO. Creates progress dashboards and metrics as part of an overall governance support role. Recommends process improvements and efficiency steps to overall benefit the department. Assist in the preparation of reports and materials for regularly scheduled project and program portfolio reviews with IT leadership. Qualifications LOCAL preferred first Additional Information Best Regards Alka Bhatia

Plans, schedules, implements and maintains scalable vulnerability scans using modern vulnerability management scanning tools for high-complexity devices. While ensuring safe and timely scanning that has minimal/no impact on scan targets, provides troubleshooting of technical issues with scans. Supports vulnerability management scanning and reporting tools. Conducts internal vulnerability audits of servers, network devices, applications, and other devices. Interfaces with internal and external auditors, providing detailed information on remediation efforts. Conducts data analysis of vulnerability management data, often integrated with other data sources, to measure the effectiveness of vulnerability remediation. Data analysis tasks includes large datasets, which include structured, semi-structured, and unstructured data. Interfaces with other agencies to make recommendations on how to improve the security posture and reduce the number of security related vulnerabilities. Conducts trend analysis, creates dashboards using data scripting to provide metrics on the performance of security responsibilities, and controls, and creates new reports for management based on those collected metrics across multiple agencies. Escalates as appropriate. Requirement: 5+ Years' IT Security Experience Experience with vulnerability management scanning and reporting tools. Experience with trend analysis and creating dashboards using data scripting to provide metrics on performance. Ability to work independently and efficiently. Interested candidates can send their updated resumes at ********************* Job Posted by ApplicantPro

Thank you for your interest in the BWL. We think you'll find it a rewarding and nurturing place to grow your career. Starting Salary Range: $94,000.00 - $114,700.00 Starting Salary Range: IT Network Administrator III $94,000 - $114,700 / IT Network Administrator IV $104,400 - $128,500 / IT Network Administrator V $116,000 - $143,900 Position Summary: LBWL is currently seeking a network administrator to complement specific strengths and weaknesses in the existing team. The general job description below is an accurate overview of the position, however, the successful candidate in the current round of recruiting will have extensive knowledge and experience in data centers. This includes demonstrated senior-level capability in NX-OS, ACI, OSPF, BGP, Palo Alto Firewalls, and S2S. Knowledge and experience with MDS and UCS are an advantage. The role is responsible for planning, developing, installing, configuring, maintaining, supporting, and optimizing all local and wide area network connections, network devices, associated software, and communication links. This person will also troubleshoot network performance issues, as well as analyze network traffic and provide redundancy, quality of service, and capacity planning solutions. The LBWL data centers will be a primary focus. IT Network Administrator III Essential Functions: Able to complete most level 3 tickets related to network administration, including basic route/switch and ACI configuration without assistance. Able to independently complete all level 2 support tickets related to network administration without assistance. Able to handle all level 3 tickets under the guidance of more senior network administrators or vendor technical support. Able to participate in the on-call rotation with as needed assistance from system administrators or more senior network administrators. Competently execute nearly all on-call tasks with limited assistance from more senior system administrators. Technically competent to be assigned as the primary resource for LBWL in at least one core technology at LBWL and able to demonstrate technical leadership in planning upgrades and patching. Competent with VTP, ISL, 802.10, STP, RSTP, vPC, BGP, EIGRP. Competent with Layer 2 and Layer 3 switching. Actively monitors the health of network resources including conducting capacity planning for future budget years. Able to self-manage small discrete technical projects including limited requirements to delegate tasks to others or obtain assistance to others without management involvement. Independently author standards documents for use within the department. Create complete drafts of documents for submission to Business Relationship Managers for use across the enterprise. Competent with the majority of the core technologies in use at LBWL. Self-prioritize most work with limited guidance from IT management. Executes a training plan as defined in annual performance evaluation process. Demonstrates a clear customer service/IT is a support organization mentality in all interactions. Predictable and reliable attendance. Other duties as assigned by supervisor. Job Specifications: Required: CCNA required or equivalent experience. (Note that for equivalent experience, the candidate must provide a letter outlining work experience covering each point tested in the certification.) Bachelor's Degree in Information Management, Computer Science or similar. 5 to 7 years of experience as a Network Administrator. Certification in one or more technologies: Cisco routing and switching, MPLS and other Internet/Telephony technologies, Cisco Unified Call Manager, Cisco ACI, ISE and/or Radius Firepower, VOIP telephony, specifically Cisco Call Manager, VPN and Tunnel setup and management, DNS, DHCP, other standard networking technologies, Cloud networking including AWS and Azure, Competent with both CLI and GUI configuration of Cisco 9k,7k,6k,5k,3k,2k devices Knowledge designing and implementing VLANs. Mastery of all level 1 abilities and skills. Ability to work effectively with vendor technical support such as TAC, ability to work in a team environment. Able to produce clear, professional written and verbal communication that clearly and concisely communicates technical content in a manner appropriate for the intended audience. Ability to retrieve data from computerized, typed, and written sources. Ability to effectively communicate orally or in writing project recommendations with internal teams and external agencies. Strong written and oral communication skills. IT Network Administrator IV Essential Functions: Able to complete most level 3 tickets related to network administration and the data center, including basic route/switch and ACI configuration without assistance. Able to independently complete all level 2 support tickets related to network administration without assistance. Able to handle all level 3 tickets under the guidance of more senior network administrators or vendor technical support. Able to participate in the on-call rotation with as needed assistance from system administrators or more senior network administrators. Competently execute nearly all on-call tasks with limited assistance from more senior system administrators. Technically competent to be assigned as the primary resource for LBWL in at least one core technology at LBWL and able to demonstrate technical leadership in planning upgrades and patching. Competent with VTP, ISL, 802.10, STP, RSTP, vPC, BGP, EIGRP, OSPF and ACI Datacenters. Competent with Layer 2 and Layer 3 switching. Actively monitors the health of network resources including conducting capacity planning for future budget years. Able to self-manage small discrete technical projects including limited requirements to delegate tasks to others or obtain assistance to others without management involvement. Independently author standards documents for use within the department. Create complete drafts of documents for submission to Business Relationship Managers for use across the enterprise. Plan and execute the technical roadmap for technologies where the system administrator is designated as primary technology in the LBWL footprint. Provide mentoring and training to less senior system administrators in both technical and professional areas. Actively engaged helping both peers and junior personnel raise the bar on their performance. Research and determine new technologies to be deployed to meet evolving needs at LBWL. Competent with the majority of the core technologies in use at LBWL. Self-prioritize most work with limited guidance from IT management. Executes a training plan as defined in annual performance evaluation process. Demonstrates a clear customer service/IT is a support organization mentality in all interactions. Predictable and reliable attendance. Other duties as assigned by supervisor. Job Specifications: Required: CCNP required or equivalent experience. (Note that for equivalent experience, the candidate must provide a letter outlining work experience covering each point tested in the certification.) Bachelor's Degree in Information Management, Computer Science or similar. 8 to 10 years of experience as a Network Administrator. Certification in one or more technologies: Cisco routing and switching, MPLS and other Internet/Telephony technologies, Cisco Unified Call Manager, Cisco ACI, ISE and/or Radius Firepower, VOIP telephony, specifically Cisco Call Manager, VPN and Tunnel setup and management, DNS, DHCP, other standard networking technologies, Cloud networking including AWS and Azure, Competent with both CLI and GUI configuration of Cisco 9k,7k,6k,5k,3k,2k devices Knowledge designing and implementing VLANs. Mastery of all level 1-3 abilities and skills. Clearly able to navigate charged political or interpersonal situations to calm the waters and focus on remediation of technical challenges. Ability to work effectively with vendor technical support such as TAC, ability to work in a team environment. Able to produce clear, professional written and verbal communication that clearly and concisely communicates technical content in a manner appropriate for the intended audience. Ability to retrieve data from computerized, typed, and written sources. Ability to effectively communicate orally or in writing project recommendations with internal teams and external agencies. Strong written and oral communication skills. IT Network Administrator V Essential Functions: Able to complete most level 3 tickets related to network administration, including basic route/switch and ACI configuration without assistance. Able to independently complete all level 2 support tickets related to network administration without assistance. Able to handle all level 3 tickets under the guidance of more senior network administrators or vendor technical support. Able to participate in the on-call rotation with as needed assistance from system administrators or more vendor technical support. Competently execute nearly all on-call tasks with limited assistance from more vendor technical support. Technically competent to be assigned as the primary resource for LBWL in most core technologies at LBWL and able to demonstrate technical leadership in planning upgrades and patching. Competent with VTP, ISL, 802.10, STP, RSTP, vPC, BGP, EIGRP. Competent with Layer 2 and Layer 3 switching. Actively monitors the health of network resources including conducting capacity planning for future budget years. Clearly exhibit leadership in leading small technical teams to complete relatively complex technical tasks or technology roll outs without guidance or intervention from management. Independently author standards documents for use within the department. Create complete drafts of documents for submission to Business Relationship Managers for use across the enterprise. Plan and execute the technical roadmap for technologies where the network administrator is designated as primary subject matter expert in the LBWL footprint. Provide mentoring and training to less senior network administrators in both technical and professional areas. Able to assist peers and more junior personnel with accurate prioritization of small and large tasks Actively engaged helping both peers and junior personnel raise the bar on their performance. Able to proactively manage communication and presentation of information in a manner that leads to desired outcomes. Research and determine new technologies to be deployed to meet evolving needs at LBWL. Competent with the majority of the core technologies in use at LBWL. Self-prioritize most work with limited guidance from IT management. Executes a training plan as defined in annual performance evaluation process. Demonstrates a clear customer service/IT is a support organization mentality in all interactions. Clearly tuned in with managerial and enterprise priorities. Expected to comply with all BWL policies and work rules. Predictable and reliable attendance. Other duties as assigned by supervisor. Job Specifications: Required: CCIE required or equivalent experience. (Note that for equivalent experience, the candidate must provide a letter outlining work experience covering each point tested in the certification.) Bachelors or Graduate Degree in Information Management, Computer Science or similar Technical Bachelors. MBA may be considered. 15+ years of experience as a Network Administrator. Certification in one or more technologies: Cisco routing and switching, MPLS and other Internet/Telephony technologies, Cisco Unified Call Manager, Cisco ACI, ISE and/or Radius Firepower, VOIP telephony, specifically Cisco Call Manager, VPN and Tunnel setup and management, DNS, DHCP, other standard networking technologies, Cloud networking including AWS and Azure, Competent with both CLI and GUI configuration of Cisco 9k,7k,6k,5k,3k,2k devices Knowledge designing and implementing VLANs. Network architecture and certification as available. Mastery of all levels 1-4 abilities and skills. Demonstrated ability to remain technically current as technologies evolve and execute in a technically agile manner. Clearly able to navigate charged political or interpersonal situations to calm the waters and focus on remediation of technical challenges. Ability to work effectively with vendor technical support such as TAC, ability to work in a team environment. Able to produce clear, professional written and verbal communication that clearly and concisely communicates technical content in a manner appropriate for the intended audience. Ability to retrieve data from computerized, typed, and written sources. Ability to effectively communicate orally or in writing project recommendations with internal teams and external agencies. Strong written and oral communication skills. Physical Requirements / Working Conditions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to remain in a stationary position for the majority of the working day. The person in this position needs to move about inside the office environment. Constantly operates a computer and other office equipment. Ability to adjust focus, especially due to concentration on a computer screen. Must communicate frequently with other departments and employees both verbally and in writing. May need to lift and carry up to 30 pounds and/or position the body to reach items on the floor/ below the knee level, or reach above head. On occasion, may need to use stairs. Constantly works in a temperature-controlled office environment. The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position. They are not to be construed as an exhaustive list of all duties, responsibilities and skills that may be required of the employee. Management reserves the right to add, remove, or otherwise alter these duties, responsibilities, and skills at any time. Why Should You Apply? Competitive wages, employee development, and opportunity for professional growth. Robust time off benefits including vacation, free choice, sick leave, parental leave and 11 paid holidays. Comprehensive benefits package offered including medical, prescription, dental, life insurance, long-term disability, employee assistance program. Voluntary benefits including vision, supplemental and dependent life insurance, flexible spending, AFLAC options, LifeLock anti-theft, long term care, tuition reimbursement, and BWL's Home Purchase Plan - Forgivable $5,000 loan for purchase of a home in Lansing. Retirement programs including 401(a) Defined Contribution Plan (DC) (100% company paid up to 9.5 % of base salary for BU positions and up to 13% of base salary for NBU positions), 457 Deferred Compensation matches up to $2,500 per year. Post retirement benefits offered at the respective level of coverage, co-pays and health care premium, at the same level as active employees. Two fitness centers located on site open 24/7, work life balance program, employee assistance program, free parking and much more! About BWL: The Board of Water & Light serves Lansing, Michigan, and surrounding areas with electricity, water, and steam. Lansing's city charter vests the BWL with full and exclusive management of water, steam, and electric services for or the city. The American Public Power Association has honored the Lansing Board of Water & Light as one of the country's best publicly-owned utilities. The Location: Lansing lies at the heart of the Great Lakes State and offers all the beauty and splendor of the four seasons. A haven for swimming, boating, fishing, snowmobiling, golf, and hunting, mid-Michigan is also just a couple hours from premier skiing and one of the most beautiful freshwater lakeshores in the world on our Lake Michigan Coast. Lansing itself is only minutes and miles away from two of the nation's premier universities, Michigan State University and the University of Michigan, and boasts miles of walking, running, biking trails, Potter Park Zoo, professional sports, the arts, and fine dining. THE BOARD OF WATER & LIGHT IS AN EQUAL OPPORTUNITY EMPLOYER

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change. Short Description: Works within IT Project Governance to provide oversight, direction and guidance/consultation for IT projects from project request submission through project close-out and post-implementation review. Complete Description: Years of Experience: 10 years of experience in the field. Job Description: Ensure projects have adequate project management and oversight structures and processes that will enable the success of the project. Verifies and validates project status reports. Assists with the training and implementation of new agency and/or COV project policies, standards, guidelines and procedures introduced. Assists with assessment of project management training needs, schedules classes as needed, or provides one on one project consulting. Reviews project documentation including project initiation documents such as the project charter, budget, schedule, cost benefit analysis, etc. throughout the project lifecycle until the end of the project including the project closeout report. Recommends approval of documents to AITR and Director. Attends project review and steering committee meetings for all projects for which he or she is governance liaison. •Works within IT Project Governance to provide oversight, direction and guidance/consultation for IT projects from project request submission through project close-out and post-implementation review. As a governance liaison, works with project managers to ensure all aspects of project management disciplines and ensures compliance with agency specific and State project management and project governance policies, procedures, standards and guidelines have been followed. Reviews and validates project deliverables to ensure information accuracy, thoroughness, completeness and compliance. Ensures all projects have a valid project plan that maintains scope, tasks, schedules, estimates, and status, and that information is accurately disseminated to IT management. Directs corrective actions in any area where performance falls below objectives. •Assists with the development, promulgation, implementation and regular updates of IT Project Management and Systems Development standards, policies, and guidelines and any other governance policies and procedures needed for the overall IT governance framework. Ensures compliance with all policies and procedures in the execution of technology projects. Monitor the progress of technology projects and provide quick and accurate responses to IT Management as to status, issues and risks of those projects. Serve as liaison between IT management, project managers and SOM. Monitor and support the management of the division's technology portfolio comprised of projects, systems, data and tools. Provide mentoring, coaching, training and on-boarding for project managers in the areas of project management tools, standards, policies, and procedures. Train and mentor new members of the IT Project Governance team as needed. •Initiate and conduct ongoing and regular IT Policy, Process, Procedure, and Standard reviews to ensure technology and governance best practices are incorporated into the agency's set of procedures and improve business and IT compliance with legislative and regulatory policies which impact IT deliverables. Assist in the preparation of reports and materials for regularly scheduled project and program portfolio reviews with IT CIO, IT Managers and PM's. Additional Information Thanks and Regards, Isha Sharma 408-766-0000- EXT 425 isha.sharma@)usitsol.com

Cygnus Professionals Inc. has been named by the US Pan Asian American Chamber of Commerce Education Foundation (USPAACC) as one of the “Fast 100 Asian American Businesses” - joining the country's fastest-growing Asian American-owned companies, based on percentage revenue growth over the immediate past two years. Headquartered in New Jersey (U.S), Cygnus Professionals Inc. is a next generation global information technology Solution and Consulting company powered by strong management and leadership team with over 30 person years of experience. Today, Cygnus has strong footprints in more than 4 countries with more than 25 satisfied customers. We strive to extend our presence across industries and geographies with our industry-focused business excellence. Job Description Works within IT Governance to provide oversight, direction and guidance/consultation for IT policy/process development. Works within the Office of the CTO to provide oversight, direction and guidance/consultation for IT projects from project request submission through project close-out and post-implementation review. As a liaison, works with project teams, agency partners, clients, etc. to ensure project are receiving the appropriate level of executive support and direction. Ensures issues are evaluated and resolved, escalates Risk and directs corrective actions in any area where performance falls below objectives. Ensure projects/programs have adequate executive and strives to enable the success of the projects/programs. Verifies and validates project status reports and communicates key items to IT leadership. Reviews and contributes to project documentation including project initiation documents such as the project charter, budget, schedule, cost benefit analysis, etc. throughout the project lifecycle until the end of the project including the project closeout report. Recommends approval of documents to the appropriate sponsors and executive oversight committees. Attends project review and steering committee meetings for all projects for which he or she is governance liaison. Acts in a consulting role, supporting the Office of the CTO. Attends meetings with or on behalf of the CTO and manages action items and issues logs that require attention. Takes on small work requests and tasks for the Office of the CTO. Creates progress dashboards and metrics as part of an overall governance support role. Recommends process improvements and efficiency steps to overall benefit the department. • Assist in the preparation of reports and materials for regularly scheduled project and program portfolio reviews with IT leadership. Qualifications Experience as an IT Director of equivalent role Required 7 Years Practical experience supporting executive leadership as consultant, chief of staff or equivalent Required 10 Years Practical experience as an IT or business consultant Required 5 Years Practical experience in Program/Project Management Desired Experience working in large, complex Information Technology organizations Required 6 Years Bachelor's Degree in Information Technology, Computer Science, Business or Equivalent Required Master's Degree Desired Practical experience in the Public Sector Desired Demonstrated experience within COBIT, ITIL, and/or CMMI framework Highly desired Additional Information The hiring team is looking to conduct interviews - F2F only - on Jan 24th, 25th & 26th. Please confirm you will be available to interview in-person; during that timeframe.

Job Description Why Dakkota For over 24 years, Dakkota Integrated Systems has delivered excellence through precision-engineered, build-to-order vehicle components from cockpits to fascia assemblies. Our award-winning team combines advanced lean manufacturing, strong product development, and a highly efficient supply chain to meet customer demands with reliability and innovation. If you're looking for a company that empowers you to grow while driving excellence, collaboration, and innovation to create real impact, we'd love to meet you. The role We are seeking a strategic and solutions-oriented IT Administrator (Production Support) to drive the reliability and performance of our production technology systems. This role is responsible for maintaining and optimizing critical IT infrastructure that supports manufacturing operations, including broadcast systems, error-proofing tools, printers, and customer communication interfaces. The ideal candidate is an innovative, data-driven professional with a passion for leveraging technology to enhance operational efficiency, reduce downtime, and foster a culture of continuous improvement and growth. What You'll Do Ensure System Uptime & Reliability: Provide technical support to production teams by minimizing downtime and resolving issues related to equipment, tooling, and system performance using structured problem-solving and analytical techniques. Maintain Production IT Infrastructure: Oversee the operation and maintenance of production-related broadcast systems, error-proofing technologies, printers, and customer communication interfaces (both hardware and software). Manage Backup & Redundancy: Maintain and manage backup systems, spare hardware components, and software configurations to ensure business continuity and rapid recovery in case of system failures. Support Continuous Improvement Initiatives: Collaborate on departmental projects including Value Analysis/Value Engineering (VA/VE), Six Sigma, and other process improvement activities involving IT systems. Develop Documentation & Recovery Plans: Create and update system operation manuals, disaster recovery procedures, and technical documentation for all production-related IT systems. Record & Report Activities: Accurately document all IT-related activities, incidents, and resolutions in accordance with company standards and compliance requirements. Ensure Safety Compliance: Follow all company protocols for emergency evacuation and contribute to maintaining a safe working environment for all employees. Perform Additional Duties: Carry out other responsibilities as assigned by management to support IT operations and organizational goals. Who you are High School Diploma or equivalent required; Associate's degree or higher in Information Technology, Computer Science, or a related field preferred. Minimum of 2 years of college education or an equivalent combination of education and relevant experience. At least 1-2 years of hands-on experience in IT support within manufacturing or assembly operations. Strong proficiency in Windows-based applications and database management systems. Demonstrated leadership, organizational, and communication skills with the ability to collaborate across teams. Proven ability to handle sensitive and confidential information with discretion and integrity. Health, Safety, Risks and Physical Demand Requirements Standing and sitting in office and manufacturing environment, normal amounts of computer work, lifting of computer equipment up to 70 lbs. Up to 25% of travel may be required Life at Dakkota Our success is rooted in meaningful relationships and a culture that feels like family. We champion compassion, respect, and work-life balance, while supporting each team member's personal and professional growth. Through ongoing development, competitive pay, and a comprehensive benefits package, we empower our people to thrive both at work and in life. Our benefits include paid time off, medical, dental, and vision coverage, and a 401(k) plan for eligible employees. Explore everything we have to offer at Dakkota Careers!

Our client, a Multi billion dollar Global Consumer Products Organization with a focus on employee satisfaction and motivated by a team environment where the management truly works to engage their employees is looking for a Sr Deployment Analyst to facilitate and manage activities in the deployment of systems solutions as a member of the Deployment Team. Job Description The Senior Deployment Analyst works with stakeholders - both leadership and subject matter experts from the business and IT - to assist in the successful implementation of business solutions. This position facilitates and manages activities in the deployment of systems solutions as a member of the Deployment Team. This entails the following key activities: Managing project go-lives including site readiness, support, and communications Performing risk and contingency planning for system go-lives Planning and managing pre go-live Business Simulations to confirm solution Managing transition of the solution to the long term production support team Defining and monitoring solution stabilization metrics after go-live Qualifications Associate's Degree required in Technology, Business, Engineering or related field, Bachelor's Degree preferred At least 4 years of experience with SAP or equivalent ERP system including at least 6 months of experience with Deployment/Cutover activities, SAP preferred 1 year of experience with Microsoft Office (Excel, Word and PowerPoint) required, advanced Excel skills including v-lookup preferred Project Management experience using Microsoft Project and/or Microsoft Project Server, 2 years preferred Good leadership skills in the following areas: communication, change management, technology, and general business analysis Ability to translate technical concepts into various forms of documentation Ability to develop an understanding of business processes Understanding of the technology architecture and infrastructure for IT solutions Ability to understand the value of IT solutions within the context of Client's business environment Negotiation and influence management skills Ability to lead people and project work, and interact with varying levels of management Ability to work within a virtual team environment, including virtual resource management Advanced presentation, organization and facilitation skills Experience managing a matrix project team (team without your direct reporting responsibility authority) Experience working on multiple projects simultaneously Experience with project planning, scheduling, tracking and reporting Experience with change management, project risk mitigation, and issue management Proven leadership skills Excellent verbal and written communication skills Successful track record of managing large IT deployments Ability to work effectively in a high-pressure environment Must be able to work additional hours and weekends as required by project deployment activities Ability to travel up to 10% of the time domestically and internationally Additional InformationWork with blue Stone, one of the leading IT Staffing and Consulting companies in the United States. As a result of our rapid growth, we are constantly searching for talented technical professionals with all levels of information technology and communication skills. e-mail resumes to [email protected] phone ************

Nikon Metrology is seeking an IT Administrator who will be responsible for maintaining the company's IT network, servers, security systems as well as user endpoints such as laptops and mobile devices. Supporting the local organization, both onsite and remote, across all NMI offices, by investigating and diagnosing network problems, collecting IT usage statistics, performing routine configuration and installation of IT solutions and providing technical support and guidance to end users. LOCATION: Brighton, MI WHY NIKON METROLOGY? You'd be joining a global company and becoming part of the future, giving you the opportunity to enter a career where you can help to shape and define innovation. KEY AREAS OF RESPONSIBILITY: Will include, but not limited to the following: Technical Support & Troubleshooting Diagnose and resolve issues with computer hardware, software, and network connectivity. Respond to user inquiries and provide technical support. Guide users through step-by-step solutions to common problems. System & Software Management Install, configure, and maintain operating systems, applications, and other software tools. Manage user accounts, permissions, and security settings. Perform system updates and deploy new hardware and software to users. IT Infrastructure & Maintenance Execute operational tasks related to IT infrastructure projects supporting business operations and security. Monitor and maintain servers, storage, and other IT infrastructure components. Implement and manage data backup (local & offsite) and recovery solutions. Communication & Documentation Log and prioritize support requests using a ticketing system. Create and maintain knowledge base articles and technical documentation. Communicate clearly and empathetically: with both technical and non-technical users. Escalate complex issues to other team members or external support providers End user focus Ensure a high level of end user satisfaction by providing timely and efficient support. Follow up with users to ensure that issues are resolved to their satisfaction. Gather and relay feedback. QUALIFICATIONS ESSENTIAL: Required Knowledge, Skills, and Abilities: Minimum of two (2) to four (4) years prior experience with providing workstation support The ability to prioritize, be attentive to details, maintain confidentiality, and provide exceptional client service required Demonstrated communication, interpersonal, organizational, analytical, problem-solving and computer skills required. A sense of urgency and a commitment to timely completion of projects. Attention to detail along with commitment to quality and confidentiality Full professional proficiency in English, written and spoken. Certificates, License, Registrations: Associate's degree in Computer Technology or related field. Certifications DESIRABLE: Certifications such as MCSE /CompTIA A+ / Network+ / Security+ or Microsoft 365 Certified TECHNICAL COMPETENCIES: Operating Systems: Proficiency in troubleshooting, configuring, and maintaining Windows 10 and 11, Windows server 2016, 2019 and 2022. Hardware & Software : Ability to diagnose, resolve, and install issues with computers, servers, printers, mobile devices, and various applications. Networking : Knowledge of network principles, including TCP/IP, DNS, DHCP and firewalls for network setup and troubleshooting. IT Service Management (ITSM): Knowledge of frameworks like ITIL and relevant tools. Security : Understanding and implementing cybersecurity best practices, including managing firewalls, security measures, and data security. Active Directory & Group Policy : User account management, group management, OU management, Group Policy Object (GPO) configuration, deployment, and troubleshooting Microsoft Office 365 and other common desktop applications Awareness of all mainstream mobile technologies (Apple) Remote Support : Experience using remote access tools for efficient user support WORKING ENVIRONMENT/PHYSICAL REQUIREMENTS Occasional business trips to other NM sites This role may involve working in server rooms or technical environments with controlled temperatures and noise from equipment. Must be able to sit or stand for extended periods while working at a computer. Occasional lifting of equipment (up to 25 pounds) such as servers, monitors, or networking hardware. Manual dexterity required for using tools, keyboards, and other IT equipment HOW WE TAKE CARE OF OUR TEAM CULTURE SPIRIT Work as a Team, Act as a Family! We believe in bringing our team members together in a diverse and friendly company atmosphere to celebrate and socialize, to inspire each other and keep our community strong and close inside and out of the office. WORK-LIFE BALANCE We understand the hustle and bustle of everyday life and the importance of work life balance, which is why we offer in office and hybrid working dynamics + refresh days! PERSONAL DEVELOPMENT We want you to grow with us and be the best version of yourself, which is why we offer competitive compensation, training/advancement opportunities and tuition reimbursement. AMAZING MEDICAL BENEFITS & PERKS We'll take care of you with industry leading medical, dental, vision plans and many more benefits that allow us and you to continue to be AMAZING! As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or national origin or because he or she is an individual with a disability or disabled veteran, Armed Forces service medal veteran, recently separated veteran, or active duty wartime or campaign badge veteran, or therein after referred collectively as “protected veterans”.

Pay Rate Range: $55 - $65/HR Duration: 1 year contract with possible extensions Responsibilities: Write high-level functional requirement documents and detailed functional specifications. Conduct business requirements analysis, gap analysis, and develop well-defined solutions. Execute the full software development life cycle (SDLC), including requirements gathering and documentation. Develop functional design documents, user stories, prototypes, and mockups for stakeholder review. Collaborate on large agile projects, breaking down tasks and ensuring logical flow of system requirements. Design, develop, and implement test plans, test cases, and test data; coordinate with business users for UAT and post-implementation testing. Assist with Enterprise Architecture Solution Assessment (EASA), hosting documentation, firewall rules, and compliance. Draft Local Change Board documents and support implementations. Create training content, user manuals, and maintain system documentation following upgrades. Monitor applications during peak production times and provide user support via calls, discussions, and testing. Qualifications: 8+ years of business analysis experience with complex computer systems. 8+ years developing functional requirements for development projects. 8+ years designing and implementing test plans and test cases. 5+ years of experience with Agile development processes, including test-driven development. 8+ years of experience creating, updating, and maintaining system documentation and training materials. Experience with Azure DevOps or similar requirements/test case tracking tools. Experience working with HIPAA data and compliance standards. Peoplelink LLC, a leader in the staffing industry for the past 33 years, continues our vision of ‘linking' communities through employment. TeamSoft's dedication to the safety, health & well-being of our associates, clients and communities remains our #1 priority. TeamSoft is proud to be an EEOE, M/F/D/V, and we are committed to diversity both in practice and spirit at all levels of the organization. #INDTS

Starting Pay: $33.7048 Hourly ($70,106) Step A: $34.8404 Hourly ($72,468) Step B: $36.5529 Hourly ($76,030) Step C: $39.3077 Hourly ($81,760) Step D: $41.7870 Hourly ($86,917) MINIMUM QUALIFICATIONS: At least one of the following: Associate degree (Bachelor's preferred) in the field of computer science, information sciences or related field; * OR- Three (3) years IT work experience within the last five (5) years, with at least one year working in a court environment supporting the specific systems in use. MINIMUM CERTIFICATION Possess and maintain an Advanced level Microsoft certification or obtain within six (6) months of employment * OR- Possess and maintain an equivalent manufacturer or third-party certification supporting, configuring and administering other major technologies in use as determined by the Court such as Comp TIA+ or obtain within six (6) months of employment. * Candidates possessing OnBase Administrator or Workflow Certifications, or with documented experience with OnBase or similar Enterprise Content Management (ECM) are encouraged to apply. PHYSICAL REQUIREMENTS: * Must be able to perform Essential Job Duties and Functions with or without reasonable accommodations. JOB SUMMARY: Performs technical tasks that include computer support and technology training for court end users; including training these users with the efficient and effective operation of technology tools, hardware, software and systems. Assists with the development of training plans and materials for court-related technology systems, including the District, Probate and Circuit Court recording systems installed in courtrooms and hearing rooms. In addition, assists in supporting the video conferencing systems utilized by all county courts. Manages and supports software programs and hardware systems unique to court operations. Works closely with the Court IT Director to evaluate emerging technologies and makes application related recommendations to the Court Administrator and other administrative staff for all Courts. Works under the direct supervision of the Court IT Director; performs related duties as required. ESSENTIAL JOB DUTIES AND FUNCTIONS: * Coordinates with judicial offices and hearing rooms to ensure that required maintenance of hardware and software components for the digital recording systems is scheduled to ensure operational integrity as required; * Serves as a member of the court technology team that is available to assist the judicial offices in responding to time sensitive requests by deliberating juries for playback of selected trail proceedings during jury deliberations; * Serves as a member of the court technology team that responds to requests to view or purchase archived recordings of court proceedings; * Archives digital court recordings to be in compliance with applicable statutes and court rules; * Serves as a member of the court technology team that ensures operational maintenance of all on site court video conferencing equipment. * Serves as the coordinator and liaison to off-site connections including prisons under the jurisdiction of the Michigan Department of Corrections, Genesee County Jail, Genesee County Juvenile Justice Center, various hospitals, institutions and other District, Probate and Circuit Courts both in and outside of the State of Michigan. * Primary court IT technician for on-site operations at the Circuit Courthouse and Genesee County Juvenile Justice Center. * Ensures that daily docket information is timely extracted from the court case management systems for all local courts, to be displayed on ADA compliant public monitors in multiple court locations. * Performs troubleshooting and formatting as needed for court-related document preparation. * Uploads various time sensitive mandatory reports to Michigan Court Application Portal (MCAP) including caseload and collection data. * Verifies the completion and accuracy of several automated system tasks including electronic workflow [Onbase] and other proprietary systems utilized by the court. * Facilitates distance learning connectivity for judicial and court staff. * Repairs, upgrades, and installs computer hardware within authorized guidelines. * Provides support and maintenance associated with court case management systems and end user requirements. * Works closely with both technical and non-technical staff to resolve, document and support a variety of issues and service. * Assists the administrative staff for all of the courts in developing and improving automations for systems management. * Assists the Courts in strategic planning for the implementation of e-filing, e-storage and other system upgrades for the future court environment. * Promptly resolves all issues and requests. Please see the attached job description for more details.","

Cygnus Professionals Inc. has been named by the US Pan Asian American Chamber of Commerce Education Foundation (USPAACC) as one of the “Fast 100 Asian American Businesses” - joining the country's fastest-growing Asian American-owned companies, based on percentage revenue growth over the immediate past two years. Job Description Works within IT Governance to provide oversight, direction and guidance/consultation for IT policy/process development. Works within the Office of the CTO to provide oversight, direction and guidance/consultation for IT projects from project request submission through project close-out and post-implementation review. As a liaison, works with project teams, agency partners, clients, etc. to ensure project are receiving the appropriate level of executive support and direction. Ensures issues are evaluated and resolved, escalates Risk and directs corrective actions in any area where performance falls below objectives. Ensure projects/programs have adequate executive and strives to enable the success of the projects/programs. Verifies and validates project status reports and communicates key items to IT leadership. Reviews and contributes to project documentation including project initiation documents such as the project charter, budget, schedule, cost benefit analysis, etc. throughout the project lifecycle until the end of the project including the project closeout report. Recommends approval of documents to the appropriate sponsors and executive oversight committees. Attends project review and steering committee meetings for all projects for which he or she is governance liaison. Acts in a consulting role, supporting the Office of the CTO. Attends meetings with or on behalf of the CTO and manages action items and issues logs that require attention. Takes on small work requests and tasks for the Office of the CTO. Creates progress dashboards and metrics as part of an overall governance support role. Recommends process improvements and efficiency steps to overall benefit the department. • Assist in the preparation of reports and materials for regularly scheduled project and program portfolio reviews with IT leadership. Qualifications Experience as an IT Director of equivalent role Required 7 Years Practical experience supporting executive leadership as consultant, chief of staff or equivalent Required 10 Years Practical experience as an IT or business consultant Required 5 Years Practical experience in Program/Project Management Desired Experience working in large, complex Information Technology organizations Required 6 Years Bachelor's Degree in Information Technology, Computer Science, Business or Equivalent Required Master's Degree Desired Practical experience in the Public Sector Desired Demonstrated experience within COBIT, ITIL, and/or CMMI framework Highly desired Additional Information The hiring team is looking to conduct interviews - F2F only - on Jan 24th, 25th & 26th. Please confirm you will be available to interview in-person; during that timeframe.

Nikon Metrology is seeking an IT Administrator who will be responsible for maintaining the company's IT network, servers, security systems as well as user endpoints such as laptops and mobile devices. Supporting the local organization, both onsite and remote, across all NMI offices, by investigating and diagnosing network problems, collecting IT usage statistics, performing routine configuration and installation of IT solutions and providing technical support and guidance to end users. LOCATION: Brighton, MI WHY NIKON METROLOGY? You'd be joining a global company and becoming part of the future, giving you the opportunity to enter a career where you can help to shape and define innovation. KEY AREAS OF RESPONSIBILITY: Will include, but not limited to the following: Technical Support & Troubleshooting Diagnose and resolve issues with computer hardware, software, and network connectivity. Respond to user inquiries and provide technical support. Guide users through step-by-step solutions to common problems. System & Software Management Install, configure, and maintain operating systems, applications, and other software tools. Manage user accounts, permissions, and security settings. Perform system updates and deploy new hardware and software to users. IT Infrastructure & Maintenance Execute operational tasks related to IT infrastructure projects supporting business operations and security. Monitor and maintain servers, storage, and other IT infrastructure components. Implement and manage data backup (local & offsite) and recovery solutions. Communication & Documentation Log and prioritize support requests using a ticketing system. Create and maintain knowledge base articles and technical documentation. Communicate clearly and empathetically: with both technical and non-technical users. Escalate complex issues to other team members or external support providers End user focus Ensure a high level of end user satisfaction by providing timely and efficient support. Follow up with users to ensure that issues are resolved to their satisfaction. Gather and relay feedback. QUALIFICATIONS ESSENTIAL: Required Knowledge, Skills, and Abilities: Minimum of two (2) to four (4) years prior experience with providing workstation support The ability to prioritize, be attentive to details, maintain confidentiality, and provide exceptional client service required Demonstrated communication, interpersonal, organizational, analytical, problem-solving and computer skills required. A sense of urgency and a commitment to timely completion of projects. Attention to detail along with commitment to quality and confidentiality Full professional proficiency in English, written and spoken. Certificates, License, Registrations: Associate's degree in Computer Technology or related field. Certifications DESIRABLE: Certifications such as MCSE /CompTIA A+ / Network+ / Security+ or Microsoft 365 Certified TECHNICAL COMPETENCIES: Operating Systems: Proficiency in troubleshooting, configuring, and maintaining Windows 10 and 11, Windows server 2016, 2019 and 2022. Hardware & Software: Ability to diagnose, resolve, and install issues with computers, servers, printers, mobile devices, and various applications. Networking: Knowledge of network principles, including TCP/IP, DNS, DHCP and firewalls for network setup and troubleshooting. IT Service Management (ITSM): Knowledge of frameworks like ITIL and relevant tools. Security: Understanding and implementing cybersecurity best practices, including managing firewalls, security measures, and data security. Active Directory & Group Policy: User account management, group management, OU management, Group Policy Object (GPO) configuration, deployment, and troubleshooting Microsoft Office 365 and other common desktop applications Awareness of all mainstream mobile technologies (Apple) Remote Support: Experience using remote access tools for efficient user support WORKING ENVIRONMENT/PHYSICAL REQUIREMENTS Occasional business trips to other NM sites This role may involve working in server rooms or technical environments with controlled temperatures and noise from equipment. Must be able to sit or stand for extended periods while working at a computer. Occasional lifting of equipment (up to 25 pounds) such as servers, monitors, or networking hardware. Manual dexterity required for using tools, keyboards, and other IT equipment HOW WE TAKE CARE OF OUR TEAM CULTURE SPIRIT Work as a Team, Act as a Family! We believe in bringing our team members together in a diverse and friendly company atmosphere to celebrate and socialize, to inspire each other and keep our community strong and close inside and out of the office. WORK-LIFE BALANCE We understand the hustle and bustle of everyday life and the importance of work life balance, which is why we offer in office and hybrid working dynamics + refresh days! PERSONAL DEVELOPMENT We want you to grow with us and be the best version of yourself, which is why we offer competitive compensation, training/advancement opportunities and tuition reimbursement. AMAZING MEDICAL BENEFITS & PERKS We'll take care of you with industry leading medical, dental, vision plans and many more benefits that allow us and you to continue to be AMAZING! As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or national origin or because he or she is an individual with a disability or disabled veteran, Armed Forces service medal veteran, recently separated veteran, or active duty wartime or campaign badge veteran, or therein after referred collectively as “protected veterans”.