Information technology analyst jobs in Utica, NY - 100 jobs

Oneida Innovations Group is a tribally-owned enterprise of the Oneida Indian Nation, an innovative and experienced Indian Nation owning and operating several multifaceted business enterprises, each focused on delivering exceptional customer experiences and service. We are currently seeking an Application Support Analyst to join our team. This position will provide technical support and expertise for enterprise software applications, ensuring system functionality, resolving user issues, and maintaining system performance. Acts as a liaison between end users and IT teams to troubleshoot problems, implement updates, and support process improvements that enhance application efficiency and user experience for various business units throughout the organization including Turning Stone, YBR and Point Place Casinos, Maple Leaf Markets, and SavOn Convenience Stores as well as our golf courses, off-site properties, police department, and other entities. Duties & Responsibilities: Works collaboratively with vendors and Business Clients to ensure that systems and business requirements/needs are met. Develops strong working relationships with Business Clients, and all other departments within the IT Organization. Effectively identifies, documents, and communicates business requirements to the rest of the IT organization. Provides application troubleshooting and problem resolution to the applications assigned. Acts as subject matter expert in assigned area on all projects assigned and provides timely feedback on assigned tasks. Ensures stability and develops roadmaps for all assigned applications. Continually monitors and resolves application issues. Escalates unresolved application issues to 3rd Level support in a timely manner. Assists and supports evaluations, development, and implementation of department policies and procedures. Keeps current with new technologies and solutions by attending mandatory technical training, seminars, workshops, and/or related academic courses as required. Maintains and develops user-friendly documentation to ensure proper use of an application. Maintains a positive working relationship with software vendors to ensure timely installations and problem resolution. Conducts business with the Regulatory Authorities in a professional manner at all times. Ensures proper documentation of all applications assigned; including topology and workflow diagrams, along with operational procedures and security requirements. Minimum Qualifications: A degree in Computer Science or other related field and/or minimum equivalent experience of three years working in an IT or Business environment. At least three to five years of relevant business-related experience. Understanding of system platforms and networking. Possesses the ability to effectively produce written support documentation. Must have good organizational, verbal, and written communication skills. The ability to perform well in a fast-paced environment and meet deadlines is essential. Able to project a professional, positive, calm demeanor, while executing the essential duties of the position. Must possess the ability to conduct an in-depth analysis of given problems and make logical, well-thought-out steps towards their solution. Demonstrates proven ability to be able to identify system requirements in a specification format and translate, through system programming, into a useful computer-based application. Must possess the ability to interface with area users and perform as a liaison between IT and the affected area. The ability to handle multiple assignments is necessary. Flexible and willing to be on call 24/7. Oneida Innovations Group is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information or any other protected characteristic under applicable law.

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military

This is for a British multinational electricity and gas utility company headquartered in Warwick, United Kingdom. Its principal activities are in the United Kingdom and North Eastern United States. Job Description Employment Type: 12-month contract (With high possibility for contract extension or conversion to permanent employment) To take phone calls from the field on IT incidents being raised via the FFHD (Field Force Help Desk) and provide the next level of support, and improve resolving IT issues during first point of contact with the help desk. Utilizing the Service Now tool to manage and record incident report to resolution. • Utilize tools and systems access to resolve field engineer user issues wherever possible at the first point of contact. • Provide field engineer users with an excellent level of customer service keeping them informed of progress of issue resolution and setting customer expectations correctly. • Windows Certification and experience in support both Windows and iOS based machines. • Knowledge Base - create and attach Knowledge Base articles, view and edit Knowledge navigation. • Add/modify/delete users, groups and roles • Password and license management **Help desk operates Monday-Friday 07:00-19:00 (excluding holidays) so will work on a shift rotation basis Qualifications - 1 to 5 years' related working experience Additional Information All your information will be kept confidential according to EEO guidelines.

Saab, Inc. is seeking an Information Systems Professional Manager (IT Manager, Infrastructure Services), a hands-on leadership role responsible for overseeing and managing the enterprise IT infrastructure, including data center operations, servers, networks, cloud platforms, AI/ML, business applications, and databases. This role leads a team of IT professionals, manages IT workflows across all operational areas, directs projects, optimizes technology and resource utilization, manages budgets and staffing, and partners with IT support, business systems, and senior leadership to ensure secure, efficient, and scalable infrastructure that meets evolving business needs. Responsibilities include: Lead and manage a team responsible for data center infrastructure, including servers, networks, engineering tools, cloud, AI/ML, business applications, and databases. Routinely lead and direct a team of 5 or more people, establishing individual and team objectives as well as performance measures. Work closely with IT professionals to ensure hardware is available for projects and functioning properly. Account for project challenges including risks, time, resources, and scope. Manage projects to monitor the progress of initiatives successfully. Provide detailed specifications for proposed solutions. Define clear goals for all aspects of a project and manage their proper execution. Document and monitor requirements needed to implement proposed updates. Research emerging technology, competitive threats, deficiencies, and industry trends to assist in product development and operational support activities. Assist in developing technology recommendations based on business relevance, appropriate timing, and deployment complexity. Prepare plans for the development and installation of the data center according to present and future requirements, including AI/ML considerations. Monitor all software and hardware products to ensure compliance with data center standards and company policies. Administer installation and maintenance of the organization's data center. Monitor activities related to the analysis and deployment of applications. Supervise design and evaluation of all server systems according to measurement processes. Troubleshoot data center issues and assist in timely resolution. Ensure adherence to all established guidelines and management practices for employees. Coordinate with various departments and perform integration of critical systems into infrastructure. Manage cost, budget, and accountability of human resources, including staffing, hiring, performance feedback, compensation, training, career development, and other employment decisions. Partner with Program Managers, Team Leads, Senior Management, or others to effectively allocate and direct team members. Compensation Range: $128,800 - $167,400 #CJ The compensation range provided is a general guideline. When extending an offer, Saab, Inc. considers factors including (but not limited to) the role and associated responsibilities, location, and market and business considerations, as well as the candidate's work experience, key skills, and education/training. Skills and Experience: Required Qualifications: Bachelor's degree with 8+ years of experience, or equivalent combination of education and experience. Ability to obtain a Secret Security Clearance if needed. Experience leading and managing IT infrastructure teams. Hands-on experience with servers, networks, cloud platforms, AI/ML infrastructure, business applications, and databases. Knowledge of IT workflow management across incident and problem management, change management, service requests, lifecycle, and configuration management. Experience planning, designing, supporting, and operating IT infrastructure in a secure and efficient manner. Project management experience, including defining goals, managing scope, monitoring progress, and addressing risks. Experience managing budgets, staffing, performance, training, and career development. Ability to work collaboratively with IT Support, Business Systems, Program Managers, Team Leads, and Senior Management. Desired Qualifications: Experience in data center design and future capacity planning. Knowledge of emerging technologies and industry trends. Experience supervising deployment and evaluation of servers and applications. Ability to optimize technology utilization and resources to achieve financial objectives. Citizenship Requirements: Must be a U.S. citizen. Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. Drug-Free Workplaces: Saab is a federal government contractor and adheres to policies and programs necessary for sustaining drug-free workplaces. As a condition of employment, candidates will be required to pass a pre-employment drug screen. Benefits: Saab provides an excellent working environment offering professional growth opportunities, competitive wages, work-life balance, a business casual atmosphere and comprehensive benefits. Highlights include: Medical, vision, and dental insurance for employees and dependents Generous paid time off, including 8 designated holidays 401(k) with employer contributions Tuition assistance and student loan assistance Wellness and employee assistance resources Employee stock purchase opportunities Short-term and long-term disability coverage About Us: Saab is a leading defense and security company with an enduring mission, to help nations keep their people and society safe. Empowered by its 19,000 talented people, Saab constantly pushes the boundaries of technology to create a safer, more sustainable and more equitable world. In the U.S., Saab delivers advanced technology and systems, supporting the U.S. Armed Forces and the Federal Aviation Administration, as well as international and commercial partners. Headquartered in Syracuse, New York, the company has business units and local employees in eight U.S. locations. Saab is a company where we see diversity as an asset and offer unlimited opportunities for advancing in your career. We are also a company that respects each person's needs and encourage employees to lead a balanced, rewarding life beyond work. Saab values diversity and is an Affirmative Action employer for protected veterans and individuals with disabilities. Saab is an Equal Employment Opportunity employer, all qualified individuals are encouraged to apply and will be considered for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, age, veteran, disability status, or any other federal, state, or locally protected category.

Saab, Inc. is seeking an Information Systems Professional Manager (IT Manager, Infrastructure Services), a hands-on leadership role responsible for overseeing and managing the enterprise IT infrastructure, including data center operations, servers, networks, cloud platforms, AI/ML, business applications, and databases. This role leads a team of IT professionals, manages IT workflows across all operational areas, directs projects, optimizes technology and resource utilization, manages budgets and staffing, and partners with IT support, business systems, and senior leadership to ensure secure, efficient, and scalable infrastructure that meets evolving business needs. Responsibilities include: Lead and manage a team responsible for data center infrastructure, including servers, networks, engineering tools, cloud, AI/ML, business applications, and databases. Routinely lead and direct a team of 5 or more people, establishing individual and team objectives as well as performance measures. Work closely with IT professionals to ensure hardware is available for projects and functioning properly. Account for project challenges including risks, time, resources, and scope. Manage projects to monitor the progress of initiatives successfully. Provide detailed specifications for proposed solutions. Define clear goals for all aspects of a project and manage their proper execution. Document and monitor requirements needed to implement proposed updates. Research emerging technology, competitive threats, deficiencies, and industry trends to assist in product development and operational support activities. Assist in developing technology recommendations based on business relevance, appropriate timing, and deployment complexity. Prepare plans for the development and installation of the data center according to present and future requirements, including AI/ML considerations. Monitor all software and hardware products to ensure compliance with data center standards and company policies. Administer installation and maintenance of the organization's data center. Monitor activities related to the analysis and deployment of applications. Supervise design and evaluation of all server systems according to measurement processes. Troubleshoot data center issues and assist in timely resolution. Ensure adherence to all established guidelines and management practices for employees. Coordinate with various departments and perform integration of critical systems into infrastructure. Manage cost, budget, and accountability of human resources, including staffing, hiring, performance feedback, compensation, training, career development, and other employment decisions. Partner with Program Managers, Team Leads, Senior Management, or others to effectively allocate and direct team members. Compensation Range: $128,800 - $167,400 #CJ The compensation range provided is a general guideline. When extending an offer, Saab, Inc. considers factors including (but not limited to) the role and associated responsibilities, location, and market and business considerations, as well as the candidate's work experience, key skills, and education/training. Skills and Experience: Required Qualifications: Bachelor's degree with 8+ years of experience, or equivalent combination of education and experience. Ability to obtain a Secret Security Clearance if needed. Experience leading and managing IT infrastructure teams. Hands-on experience with servers, networks, cloud platforms, AI/ML infrastructure, business applications, and databases. Knowledge of IT workflow management across incident and problem management, change management, service requests, lifecycle, and configuration management. Experience planning, designing, supporting, and operating IT infrastructure in a secure and efficient manner. Project management experience, including defining goals, managing scope, monitoring progress, and addressing risks. Experience managing budgets, staffing, performance, training, and career development. Ability to work collaboratively with IT Support, Business Systems, Program Managers, Team Leads, and Senior Management. Desired Qualifications: Experience in data center design and future capacity planning. Knowledge of emerging technologies and industry trends. Experience supervising deployment and evaluation of servers and applications. Ability to optimize technology utilization and resources to achieve financial objectives. Citizenship Requirements: Must be a U.S. citizen. Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. Drug-Free Workplaces: Saab is a federal government contractor and adheres to policies and programs necessary for sustaining drug-free workplaces. As a condition of employment, candidates will be required to pass a pre-employment drug screen. Benefits: Saab provides an excellent working environment offering professional growth opportunities, competitive wages, work-life balance, a business casual atmosphere and comprehensive benefits. Highlights include: Medical, vision, and dental insurance for employees and dependents Generous paid time off, including 8 designated holidays 401(k) with employer contributions Tuition assistance and student loan assistance Wellness and employee assistance resources Employee stock purchase opportunities Short-term and long-term disability coverage About Us: Saab is a leading defense and security company with an enduring mission, to help nations keep their people and society safe. Empowered by its 19,000 talented people, Saab constantly pushes the boundaries of technology to create a safer, more sustainable and more equitable world. In the U.S., Saab delivers advanced technology and systems, supporting the U.S. Armed Forces and the Federal Aviation Administration, as well as international and commercial partners. Headquartered in Syracuse, New York, the company has business units and local employees in eight U.S. locations. Saab is a company where we see diversity as an asset and offer unlimited opportunities for advancing in your career. We are also a company that respects each person's needs and encourage employees to lead a balanced, rewarding life beyond work. Saab values diversity and is an Affirmative Action employer for protected veterans and individuals with disabilities. Saab is an Equal Employment Opportunity employer, all qualified individuals are encouraged to apply and will be considered for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, age, veteran, disability status, or any other federal, state, or locally protected category.

Job Responsibilities · Actively engages in the new system rollout for CargoWise throughout the USA · Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. · Respond to queries, either in person or over the phone. Write software training manuals. · Train staff on computer software (ie. Microsoft Office) and system upgrades. · Maintain daily performance of computer systems. · Respond to email messages for customers seeking help. · Install and support PC Hardware, PC Software, labeling, troubleshooting, synchronization of printers, and scanners. Clean up computers. · Run diagnostic programs to resolve problems. · Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems. · Install computer peripherals for users. · Learn the Cargowise system to properly support the staff by achieving certification. Performs other related duties and projects as requested or assigned by the IT manager. Skills Required · Bachelor's degree in Computer Science, Information Technology and or related field. · Freight Forwarding System experience is a must and Cargowise experience is highly preferable · Minimum of 1-2 years of related experience in troubleshooting PC Hardware, Network and Software related issues. · A+ or CompTIA, Microsoft MCSA or any similar Information Technology certifications a PLUS · Working knowledge of Windows platform and Office Suite software. · Exceptional communication skills, both verbal and written. · Detail-oriented, organized and works with a high degree of accuracy. · Forward-thinking vision and a demonstrated interest in using IT resource to support business goals. · Experience working with Cargowise is a plus · Strong problem-solving skills. · Must have a high level of professionalism and confidentiality.

Job Description At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration. Just as our employees are committed to helping our customers manage their finances, we're committed to our employees. After all, they make it happen for our customers every day. To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities. Responsibilities This position facilitates identity and access management. The position is responsible for ensuring that customer requests for security access is completed in a timely manner, provides second level technical support to end users and IT functional groups. This position will perform ticket management and participate in meetings. It is the responsibility of the IAM admin to manage Identity and access within a wide range of business and financial services applications. This position will also work independently to develop, configure and support. computer applications with the aim of improving business efficiency and productivity in regards to access and identity management. Working as part of a team of IT professionals, to investigate and analyze problems or requirements from a business perspective and design and specify suitable systems. Essential Duties: Process Identity and Access request for users within the entire organization in conjunction with security policies and guidelines defined and approved by Information Security. Design and developing identity management strategies, architectures, implementation plans and governance plans. Understanding of security audit compliance requirements in relation to security and privacy regulations. Assist IT System Analyst team in providing technical expertise and recommendations in assessing new IT software projects and initiatives to support and enhance our existing systems in regard to Identity and Access management. Provide required business and/or subject matter expertise for day to day related activities on complex issues, including new strategic programs or initiatives impacting current and existing systems. Develop and maintain statistical reports with analysis for management and auditing purposes. Serve as an escalation point for Technology Support staff on more complex identity and access related issues. Cross-train with appropriate IT department members to serve as backup, as needed. Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to pertinent policies, procedures, and internal controls, and meet all job-specific training requirements in a timely fashion. Ancillary Duties: Provide assistance wherever necessary to help the Information Technology Department and the bank in achieving their annual goals. Qualifications Education, Training and Requirements: Associate/Bachelors Degree in Computer Science, Information Systems, or related field or equivalent experience. All applicants must be 18 years of age or older. Skills: Proficient reading, writing and analytical skills. Excellent interpersonal and communication skills. Advance knowledge of provisioning support which includes ticket management, customer service, and knowledge of least privilege methodology with security rights, permissions and groups, experience with Active Directory, Exchange and financial services industry applications. Must be able to thoroughly document processes and work performed. Experience: At least 3 years experience in Information Technology in a banking or financial environment part of which should include application administration duties.

Assist user departments in the analysis and formulation of system requirements. Perform comprehensive integrated testing to insure the quality of the project deliverables. Provide end user support and assistance including off Hours support. Provide on going system support/maintenance and coordinate software upgrades. Develop database queries and reports to meet end users specifications. Monitor and support all interfaces and servers for assigned applications. Minimum Qualifications: Bachelors degree and a minimum of three years relevant Information Management and Technology experience or equivalent combination of education and experience. Preferred Qualifications: Experience preferably should include analysis, design, administration or implementation of Enterprise Imaging, Radiology/Cardiology vendor software solutions. Experience with server support, project coordination, and reporting tools. Experience working in a healthcare setting preferred. Work Days: Monday - Friday 8am - 4:30pm Message to Applicants: Recruitment Office: Human Resources

Provide timely and effective technical support to end -users via various channels (e.g., email, phone, in -person) for hardware, software, and network -related issues. Track, prioritize, and resolve IT incidents and service requests using our ticketing system, ensuring that all issues are resolved within established service level agreements (SLAs). Diagnose and resolve technical issues related to desktops, laptops, mobile devices, printers, and other hardware/software components. Create, modify, and deactivate user accounts in various systems (e.g., Active Directory, email, applications) as per company policies. Install, configure, and update software applications and operating systems on end -user devices. Assist in the procurement of IT hardware and maintain accurate inventory records. Ensure that all systems and devices are compliant with company security policies and assist in implementing security best practices. Work closely with other IT team members and departments to implement and support IT solutions. Requirements Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience). Minimum of 3 above years proven experience in providing IT support in a professional environment. Proficient in Windows and/or mac OS operating systems. Familiarity with Microsoft Office Suite and other common business applications. Basic networking knowledge (e.g., TCP/IP, DNS, DHCP). Experience with troubleshooting hardware and software issues. Ability to analyze and resolve complex technical issues independently. Qualified and Interested candidates can forward their CVS to uunyime@modus -lights.com using the job tittle as the subject of the mail.

At Equitable, our power is in our people. We're individuals from different cultures and backgrounds. Those differences make us stronger as a team and a force for good in our communities. Here, you'll work with dynamic individuals, build your skills, and unleash new ways of working and thinking. Are you ready to begin preparing for a career in IT? Information Technology Equitable is seeking stellar student leaders who are eager to participate in our IT Internship program. The experience you'll gain will open up exceptional career opportunities and could lead to you landing your dream job at Equitable upon graduation. The IT Summer Intern program provides an exciting and rewarding experience for college students interested in IT as a career. Our program provides training and practical experience on technology best practices and processes designed to start developing the Equitable technology leaders of the future. The IT Summer Internship will provide you with a general understanding of Information Technology and the various business areas we support. IT Interns will be assigned to a technical functional area of IT including Programming, Systems Analysis, Infrastructure, Data Analysis, End User Support, and Cybersecurity. Upon the successful completion of the internship, the IT Interns may be considered for a permanent position upon college graduation. Intern Goals/Success Measures * Experience in building relationships with all levels of management * Ability to work with project teams and complete all assigned projects by deadline dates * Functional experience in assigned IT business areas * Demonstrated teamwork through collaboration on an executive presentation Typical assignments will consist of: * Involvement and assistance with department-wide industry-leading-edge initiatives * Project support to ensure the completion of various company-wide projects * Interfacing with a diverse group of peers in a matrix organization * Supporting team members in completion of project tasks such as analyzing data models, software development, conducting unit testing, and implementing project deliverables * Time is allotted for training, networking and completion of CIO / SIO project presentation Internship Details Dates: Nine week program starting in early June 2026 Location: Charlotte, NC or Syracuse, NY Work Environment: Hybrid / Flexible (required to be in the office 2 days/week) Hourly Rate: $25/hour Housing: Intern housing available * Desired Majors: Computer Science, Cyber Security, Management Information Systems, Mathematics * Participation in extracurricular activities and leadership positions within school or community preferred * Strong project management, analytical skills and technical skills, specifically Java/Python * Proficient with Microsoft Word, Excel, PowerPoint, Outlook * Ability to work during the full 9-week program Competencies and Skills Values differences: Recognizes the value different perspective and cultures brings to an organization. Applies business insights: Applies knowledge of business and the marketplace to advance the organization's goals Build strong teams: Builds strong identity teams that apply their diverse skills and perspective to achieve common goals. Cultivates innovation: Creates new and better ways for the organization to be successful. Adapts and learns: Actively learns and adapts through experimentation when tackling new problems and situations, using both successes and failures to develop and learn. ABOUT EQUITABLE At Equitable, we're a team committed to helping our clients secure their financial well-being so that they can pursue long and fulfilling lives. We turn challenges into opportunities by thinking, working, and leading differently - where everyone is a leader. We encourage every employee to leverage their unique talents to become a force for good at Equitable and in their local communities. We are continuously investing in our people by offering growth, internal mobility, comprehensive compensation and benefits to support overall well-being, flexibility, and a culture of collaboration and teamwork. We are looking for talented, dedicated, purposeful people who want to make an impact. Join Equitable and pursue a career with purpose. Equitable is committed to providing equal employment opportunities to our employees, applicants and candidates based on individual qualifications, without regard to race, color, religion, gender, gender identity and expression, age, national origin, mental or physical disabilities, sexual orientation, veteran status, genetic information or any other class protected by federal, state and local laws. NOTE: Equitable participates in the E-Verify program. If reasonable accommodation is needed to participate in the job application or interview process or to perform the essential job functions of this position, please contact Human Resources at ************** or email us at *******************************.

Desired Majors\: Computer Science, Cyber Security, Management Information Systems, Mathematics Participation in extracurricular activities and leadership positions within school or community preferred Strong project management, analytical skills and technical skills, specifically Java/Python Proficient with Microsoft Word, Excel, PowerPoint, Outlook Ability to work during the full 9-week program Competencies and Skills Values differences\: Recognizes the value different perspective and cultures brings to an organization. Applies business insights\: Applies knowledge of business and the marketplace to advance the organization's goals Build strong teams\: Builds strong identity teams that apply their diverse skills and perspective to achieve common goals. Cultivates innovation: Creates new and better ways for the organization to be successful. Adapts and learns: Actively learns and adapts through experimentation when tackling new problems and situations, using both successes and failures to develop and learn. ABOUT EQUITABLE At Equitable, we're a team committed to helping our clients secure their financial well-being so that they can pursue long and fulfilling lives. We turn challenges into opportunities by thinking, working, and leading differently - where everyone is a leader. We encourage every employee to leverage their unique talents to become a force for good at Equitable and in their local communities. We are continuously investing in our people by offering growth, internal mobility, comprehensive compensation and benefits to support overall well-being, flexibility, and a culture of collaboration and teamwork. We are looking for talented, dedicated, purposeful people who want to make an impact. Join Equitable and pursue a career with purpose. ********** Equitable is committed to providing equal employment opportunities to our employees, applicants and candidates based on individual qualifications, without regard to race, color, religion, gender, gender identity and expression, age, national origin, mental or physical disabilities, sexual orientation, veteran status, genetic information or any other class protected by federal, state and local laws. NOTE\: Equitable participates in the E-Verify program. If reasonable accommodation is needed to participate in the job application or interview process or to perform the essential job functions of this position, please contact Human Resources at ************** or email us at *******************************. At Equitable, our power is in our people. We're individuals from different cultures and backgrounds. Those differences make us stronger as a team and a force for good in our communities. Here, you'll work with dynamic individuals, build your skills, and unleash new ways of working and thinking. Are you ready to begin preparing for a career in IT? Information Technology Equitable is seeking stellar student leaders who are eager to participate in our IT Internship program. The experience you'll gain will open up exceptional career opportunities and could lead to you landing your dream job at Equitable upon graduation. The IT Summer Intern program provides an exciting and rewarding experience for college students interested in IT as a career. Our program provides training and practical experience on technology best practices and processes designed to start developing the Equitable technology leaders of the future. The IT Summer Internship will provide you with a general understanding of Information Technology and the various business areas we support. IT Interns will be assigned to a technical functional area of IT including Programming, Systems Analysis, Infrastructure, Data Analysis, End User Support, and Cybersecurity. Upon the successful completion of the internship, the IT Interns may be considered for a permanent position upon college graduation. Intern Goals/Success Measures Experience in building relationships with all levels of management Ability to work with project teams and complete all assigned projects by deadline dates Functional experience in assigned IT business areas Demonstrated teamwork through collaboration on an executive presentation Typical assignments will consist of: Involvement and assistance with department-wide industry-leading-edge initiatives Project support to ensure the completion of various company-wide projects Interfacing with a diverse group of peers in a matrix organization Supporting team members in completion of project tasks such as analyzing data models, software development, conducting unit testing, and implementing project deliverables Time is allotted for training, networking and completion of CIO / SIO project presentation Internship Details Dates\: Nine week program starting in early June 2026 Location\: Charlotte, NC or Syracuse, NY Work Environment\: Hybrid / Flexible (required to be in the office 2 days/week) Hourly Rate\: $25/hour Housing\: Intern housing available

Progressive Global Energy is a world-leading staffing company committed to connecting the right talent with the right opportunity in the diversified energy industry. We support our clients and candidates' needs by delivering safe and compliant manpower services quickly and effectively. Job Description Preference: •Experience working with utility asset information - particularly electric distribution •Experience working with other systems including work and document management •Understanding of data management and quality principles Qualifications Required: •Demonstrated customer service and communication skills (verbal and written) including proven ability to work in a team environment. •Demonstrated analytical skills, problem-solving and decision-making capabilities. •Strong attention to detail. •Proficient with computer applications. •Highly motivated with ability to take an assignment and progress independently. Job Dimensions: •No Direct Reports Main Interfaces: •Other Asset Data and Analytics team members, Operations Support personnel Qualifications More electric experience requested as compared to ARCGIS experience. We can teach the ARCGIS experience, but the electric experience is valuable when a virtual walk down of the electricity distribution system occurs to confirm the connectivity model. The connectivity model is a simple way of indicating that all of the components on the electric distribution system align Additional Information All your information will be kept confidential according to EEO guidelines. Please contact: Shane Medrano ************

Location: Syracuse, United States of AmericaThales people architect solutions that are relied upon to deliver operational advantage at every decisive moment throughout the mission. Defence and armed forces customers rely on us to deliver the full range of defensive systems for land, sea, and air. From early warning, to threat neutralisation, our platforms cover all levels from very short-range systems, to extended protection across the entire battle-space including Airspace Mobility Solutions, Vehicles and Tactical Systems and Missile Defence, Optronics, and Radar. Systems Engineer - Aerospace Syracuse, NY or Arlington, VA (Hybrid) Position Summary The FAA's Brand-New Air Traffic Control System and other initiatives related to Unmanned Aircraft Systems and Advanced Air Mobility are fueling the growth of Thales' Airspace Mobility Solutions team. We are expanding our teams in Arlington, Virginia and Syracuse, New York and seek talented individuals who want to be part of these ambitious initiatives shaping the future of aviation. We are looking for people with a passion for aviation and ready to deliver innovative solutions built to the nation's highest safety and security standards. America's aviation moment is now. Thales has the solutions, experience and expertise to execute now. Come join our journey. Thales is looking for a Systems Engineer - Aerospace, who contributes to the development of system solutions by producing clear, consistent specifications aligned with customer and stakeholder requirements and who performs a defined subset of systems engineering activities across the solution lifecycle, from needs analysis through integration, verification, validation, and qualification (IVVQ), under established engineering governance. In this position, you will work in close collaboration with the Product Design Authority, System Architecture, and IVVQ teams to support product development and project execution, analyze operational needs, contribute to architectural and functional analysis, assess key system properties such as safety, security, and human factors, and contribute to the delivery of safe, compliant, and high-quality solutions while ensuring alignment with customer requirements, applicable standards, and project constraints. Regulatory Compliance Requirements US - CUI Regulatory Compliance Requirement - Must be a US Person as defined in applicable law. Key Areas of Responsibility Analyze and understand customer needs and lifecycle considerations using appropriate methods such as studies, simulations, models, mock-ups, or prototypes. Contribute to the definition of mission and functional descriptions, architectural inputs, and system requirements in collaboration with the Product Design Authority (PDA). Develop and maintain system specifications, engineering plans, and activity allocations required to support solution development. Assemble and integrate solution elements in a structured and controlled manner to evaluate system behavior, interactions, and performance, ensuring requirements are met. Prepare and support system integration, verification, and validation (IVV) test plans and contribute to test execution and release reporting to confirm compliance with customer requirements and expected system behavior. Support the change management process by assessing impacts, updating documentation, and contributing to implementation activities as required. Contribute to demonstrating that the solution satisfies approved operational needs and that system data packages are complete and ready for release to operations and support. Provide technical contributions to systems architecture and systems engineering management activities, as appropriate to role scope. Support formal design reviews and contribute to the preparation of technical documentation and R&D deliverables. Develop and maintain Standard Operating Procedures (SOPs) to support consistent and repeatable engineering practices. Minimum Qualifications Bachelor's degree in Systems Engineering, Electrical Engineering, Software Engineering, or a related technical field with 5+ years of relevant experience, or a Master's degree in a related field with 4+ years of relevant software and/or electrical development experience. Applicable IT, cybersecurity, or related technical certifications, or equivalent military technical experience, may be considered in lieu of some formal education requirements. At least five years of professional experience in systems engineering, network management, IT, cybersecurity, or a closely related technical discipline. Working knowledge of network and computer troubleshooting techniques and the ability to support issue identification and resolution. Solid understanding of computer systems, including basic administration and operation of Windows and Linux environments. Working knowledge of data analysis methods and tools, such Python, to support engineering analysis and validation activities. Experience supporting complex projects or programs involving multiple stakeholders, competing priorities, and tight deadlines. Strong written and verbal communication skills, with the ability to collaborate effectively across technical and non-technical teams. Good organizational and time management skills, with the ability to manage assigned tasks and deliverables reliably. Strong sense of quality and attention to detail, ensuring accuracy and consistency in technical work products. Disciplined, structured, and systematic thinker with solid analytical and problem-solving abilities. Applicants must be legally authorized to work in the United States for any employer at the time of hire. This position is not eligible for visa sponsorship or for assuming sponsorship of an employment visa now or in the future. Preferred Qualifications Working knowledge of the national airspace system and/or an understanding of unmanned aircraft systems. Experience working on technology-centered programs for US Federal Gov't Agencies (with a strong preference for FAA, DoD/DoW and/or DHS). Experience working in a service-oriented or operational environment within aerospace, aviation, defense, transportation, unmanned systems (drones), or IT-related sectors. Foundational knowledge of aeronautical and Air Traffic Management (ATM) systems, data, and operational environments, including awareness of relevant industry standards, safety culture, and regulatory considerations. Experience supporting the integration and deployment of complex, ground-based radar or sensor systems, under established engineering and operational guidance. Hands-on experience configuring and administering IT and network equipment, such as routers, switches, gateways, bridges, access points, modems, hubs, and repeaters. Exposure to cloud computing platforms (e.g., AWS or Azure) in support, development, or operational contexts. Working knowledge of IT Service Management (ITSM) frameworks and processes, such as ITIL, including incident, problem, and change management concepts. Relevant IT, cybersecurity, or cloud certifications preferred, but not required. Experience working within Agile development environments, collaborating with cross-functional teams and participating in iterative delivery cycles. Special Position Requirements Schedule: Either 9/80A - 1st (9hrs Mon-Thu, 8hrs 2nd Fri, Start @ 09:00AM) (United States of America) or USA - 5/40 - 1st (8hrs Mon-Fri) (United States of America). Travel: D omestic travel approximately 0-10% annually. Customer Location Based or Site Visits: Please select this box if this position is primarily based in a customer location or will require regular travel to and from one or more customer sites to perform the essential functions of the position. If you're excited about working with Thales, but not meeting the requirements for this position, we encourage you to join our Talent Community! Why Join Us? Say HI and learn more about working at Thales click here . #LI-Hybrid #LI-MR1 This position will require successfully completing a post-offer background check. Qualified candidates with [a] criminal history will be considered and are not automatically disqualified, consistent with federal law, state law, and local ordinances. We are an equal opportunity employer, including disability and veteran status. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. If you need an accommodation or assistance in order to apply for a position with Thales, please contact us at ************************************. The reference Total Target Compensation (TTC) market range for this position, inclusive of annual base salary and the variable compensation target, is between Total Target Cash (TTC) 112,817.25 - 188,863.00 USD Annual This reflects how companies in a similar industry and geographic region generally pay for similar jobs. This range helps the Company make pay decisions as one data point among many. Where a position falls within this range is also dependent on other factors including - but not limited to - the employee's career path history, competencies, skills and performance, as well as the company's annual salary budget, the customer's program requirements, and the company's internal equity. Thales may offer additional benefits and other compensation, depending on circumstances not related to an applicant's status protected by local, state, or federal law. (For Internal candidate, if you need more information, please reach out to your HR Shared Service, 1st Point) Thales provides an extensive benefits program for all full-time employees working 30 or more hours per week and their eligible dependents, including the following: •Elective Health, Dental, Vision, FSA/HSA, Voluntary Life and AD&D, Whole Group Life w/LTC, Critical Illness, Hospital Indemnity, Accident Insurance, Legal Plan, Identity Theft, and Pet Insurance •Retirement Savings Plan after 30 days of employment with a company contribution and a match, and with no vesting period •Company paid holidays and Paid Time Off •Company provided Life Insurance, AD&D, Disability, Employee Assistance Plan, and Well-being Program

Do you want to work for a World Class Artist Materials Manufacturer? Leave “corporate” behind and unlock your passion for ingenuity in a mission-based, creative culture where doing well and doing good are one and the same. Golden Artist Colors is a world-class art materials manufacturer bridging creative communities and inspiring global change through the arts. We do this by building our world-class brands of professional artist paints and by supporting the arts with partners who share our values and mission. Who are we? Golden Artist Colors is a manufacturer of art materials revered by professional and aspiring artists across the globe. Employee-owned and based in Central NY, the company's mission is to grow a sustainable company dedicated to creating and sharing the most imaginative and innovative tools of color, line, and texture for inspiring those who turn their vision into reality. We prize the opportunity to support community engagement by employing the best employees dedicated to safety, quality, and long-term service. Our portfolio includes the well-established GOLDEN Artist Acrylics brand, which has set the standard for professional quality acrylic paints since 1980. We maintain the Williamsburg Artist Oils brand, which was acquired in 2010. QoR Artist Watercolors were created by GOLDEN in 2014, and most recently PanPastel Artist Pastels and Sofft Tools were acquired by GOLDEN in 2022. Our portfolio also includes Golden Paintworks, a division focused on specialty architectural products. Golden Artist Colors is seeking a: Position Title: IT Administration and Technical Support Supervisor Department: Information Systems Supervisor: Finance Director Location: Onsite in New Berlin, NY Responsibilities: Incumbent will support all IT functions, including, but not limited to: database support, hardware support, general office software support, network infrastructure support, and periodic reporting requirements. The above support includes installations, upgrades, training, and maintenance. Recommend and maintain company policies related to business continuity and cybersecurity. Requirements: Education Required: Bachelor's Degree in Computer Information Systems Experience Desired: How much: 5-7 years Type experience: Experience dealing with a variety of hardware and software systems; server environments; Firewall and other cybersecurity measures; previous supervisory experience. Our extensive benefits package includes: Employee Stock Ownership Plan (ESOP). Medical, Dental, and Vision Insurance 401(k) with Employer match No-cost Life Insurance and Long-Term Disability Benefits Paid Holidays and Time Off Quarterly bonus for the purpose of distributing to employees a share of profits as additional remuneration over and above regular wages or salaries. Wellness Reimbursement Program Continuing Education Reimbursement Child Care Reimbursement Paid Community Service Hours Employee Discount on Product Employee assistance program Referral Bonus program EEO: Golden Artist Colors is an equal opportunity employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status.

This is for a British multinational electricity and gas utility company headquartered in Warwick, United Kingdom. Its principal activities are in the United Kingdom and North Eastern United States. Job Description Employment Type: 12-month contract (With high possibility for contract extension or conversion to permanent employment) To take phone calls from the field on IT incidents being raised via the FFHD (Field Force Help Desk) and provide the next level of support, and improve resolving IT issues during first point of contact with the help desk. Utilizing the Service Now tool to manage and record incident report to resolution. • Utilize tools and systems access to resolve field engineer user issues wherever possible at the first point of contact. • Provide field engineer users with an excellent level of customer service keeping them informed of progress of issue resolution and setting customer expectations correctly. • Windows Certification and experience in support both Windows and iOS based machines. • Knowledge Base - create and attach Knowledge Base articles, view and edit Knowledge navigation. • Add/modify/delete users, groups and roles • Password and license management **Help desk operates Monday-Friday 07:00-19:00 (excluding holidays) so will work on a shift rotation basis Qualifications - 1 to 5 years' related working experience Additional Information All your information will be kept confidential according to EEO guidelines.

Summary: The Technical Systems Analyst provides front-line IT support across the resort and casino, ensuring smooth operation of systems used in gaming, hospitality, food & beverage, and guest services. Troubleshoots hardware and software issues, supports POS and property management systems, and works closely with departments to deliver timely, high-quality technical solutions that enhance the guest and team member experience. Position Responsibilities: Effectively supports operations startup, monitoring, control, and bringing down the operation of the computer systems using the computer or administrator console; the consoles of equipment at remote sites, and other control/monitor units. Continually assesses the performance of the computer systems in order to maintain the parameters and standards of its operation, and to assist in making corrections or improvements in them. Exhibits and performs superior troubleshooting techniques in a proactive environment in order to resolve issues as quick as possible and limit impact to business operations. Supports the development of Operations Procedures and Manuals; ensures modifications are done in a timely manner to be effective with the implementation of change. Establishes and follows Standard Operating Policies and Procedures for managing systems. Ensures the backup schedule is processed and the tapes are rotated for offsite storage. Performs 1st and 2nd Level Support for all systems and escalates trouble ticket as required by support model in a timely manner. Opens trouble ticket as required by support model. Conducts remote control of servers and desktops as required by support model during trouble shooting trouble tickets. Places service calls for hardware and software to vendors as required by support model. Resolves trouble tickets at fast as possible in accordance with support model, and in compliance with Service Level Agreements. Monitors and initiates batch processing or work requests as required. Ensures all system backups of data run as scheduled and performs all required tasks as necessary to protect the organization. Complete Gaming System Audits Responsible for On and Off Boarding Minimum Qualifications: Degree in Computer Science, or other related technical field, and/or equivalent experience of at least four yrs. in an IT environment. Must be experienced in resolving a multitude of computer user difficulties. Demonstrates excellent troubleshooting skills; understands at what point to escalate issue to next support level. Must possess a general knowledge of IBM AS/400 and OS/400, UNIX, Intel platform, database concepts, and networking protocols, concepts and devices. Has a basic understanding of the Windows operating systems. Must be flexible and willing to work any shift - position is a 24X7 coverage support position. Knowledge of Microsoft Office, Microsoft Windows, and basic networking concepts (TCP/IP, DNS, cabling, wireless, etc.). Must be comfortable supporting administrator-level functionality across operating systems. Experience with corporate infrastructure packages such as Outlook, Citrix MetaFrame, Windows Terminal Services, Active Directory, NDS, and Virus Scanning (local and server-based). Must possess knowledge of end-user device hardware support including PCs (CPU, Motherboard, BIOS, NIC, video, sound, PSU, HDD, CD-RW, DVD, FDD), monitor, keyboard, mouse, drivers, firmware, printers, and laptops. Detail oriented and able to work effectively in a multi-tasking environment. Must understand VPN and TFP Understand Incident Management and Response. Desired Qualifications: Some type of Industry Certification Experience in an Information Technology Call Center Demonstrated experience working with gaming and/or hospitality systems. A working knowledge of transaction processing and data flow in a large enterprise computing environment. Remarks: This job description is intended to be illustrative of the position's duties and should not be construed to be an exhaustive statement of the essential functions of the job.

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military

Progressive Global Energy is a world-leading staffing company committed to connecting the right talent with the right opportunity in the diversified energy industry. We support our clients and candidates' needs by delivering safe and compliant manpower services quickly and effectively. Job Description Preference: •Experience working with utility asset information - particularly electric distribution •Experience working with other systems including work and document management •Understanding of data management and quality principles Qualifications Required: •Demonstrated customer service and communication skills (verbal and written) including proven ability to work in a team environment. •Demonstrated analytical skills, problem-solving and decision-making capabilities. •Strong attention to detail. •Proficient with computer applications. •Highly motivated with ability to take an assignment and progress independently. Job Dimensions: •No Direct Reports Main Interfaces: •Other Asset Data and Analytics team members, Operations Support personnel Qualifications More electric experience requested as compared to ARCGIS experience. We can teach the ARCGIS experience, but the electric experience is valuable when a virtual walk down of the electricity distribution system occurs to confirm the connectivity model. The connectivity model is a simple way of indicating that all of the components on the electric distribution system align Additional Information All your information will be kept confidential according to EEO guidelines. Please contact: Shane Medrano ************

Summary: The Technical Systems Analyst provides front-line IT support across the resort and casino, ensuring smooth operation of systems used in gaming, hospitality, food & beverage, and guest services. Troubleshoots hardware and software issues, supports POS and property management systems, and works closely with departments to deliver timely, high-quality technical solutions that enhance the guest and team member experience. Position Responsibilities: Effectively supports operations startup, monitoring, control, and bringing down the operation of the computer systems using the computer or administrator console; the consoles of equipment at remote sites, and other control/monitor units. Continually assesses the performance of the computer systems in order to maintain the parameters and standards of its operation, and to assist in making corrections or improvements in them. Exhibits and performs superior troubleshooting techniques in a proactive environment in order to resolve issues as quick as possible and limit impact to business operations. Supports the development of Operations Procedures and Manuals; ensures modifications are done in a timely manner to be effective with the implementation of change. Establishes and follows Standard Operating Policies and Procedures for managing systems. Ensures the backup schedule is processed and the tapes are rotated for offsite storage. Performs 1st and 2nd Level Support for all systems and escalates trouble ticket as required by support model in a timely manner. Opens trouble ticket as required by support model. Conducts remote control of servers and desktops as required by support model during trouble shooting trouble tickets. Places service calls for hardware and software to vendors as required by support model. Resolves trouble tickets at fast as possible in accordance with support model, and in compliance with Service Level Agreements. Monitors and initiates batch processing or work requests as required. Ensures all system backups of data run as scheduled and performs all required tasks as necessary to protect the organization. Complete Gaming System Audits Responsible for On and Off Boarding Minimum Qualifications: Degree in Computer Science, or other related technical field, and/or equivalent experience of at least four yrs. in an IT environment. Must be experienced in resolving a multitude of computer user difficulties. Demonstrates excellent troubleshooting skills; understands at what point to escalate issue to next support level. Must possess a general knowledge of IBM AS/400 and OS/400, UNIX, Intel platform, database concepts, and networking protocols, concepts and devices. Has a basic understanding of the Windows operating systems. Must be flexible and willing to work any shift - position is a 24X7 coverage support position. Knowledge of Microsoft Office, Microsoft Windows, and basic networking concepts (TCP/IP, DNS, cabling, wireless, etc.). Must be comfortable supporting administrator-level functionality across operating systems. Experience with corporate infrastructure packages such as Outlook, Citrix MetaFrame, Windows Terminal Services, Active Directory, NDS, and Virus Scanning (local and server-based). Must possess knowledge of end-user device hardware support including PCs (CPU, Motherboard, BIOS, NIC, video, sound, PSU, HDD, CD-RW, DVD, FDD), monitor, keyboard, mouse, drivers, firmware, printers, and laptops. Detail oriented and able to work effectively in a multi-tasking environment. Must understand VPN and TFP Understand Incident Management and Response. Desired Qualifications: Some type of Industry Certification Experience in an Information Technology Call Center Demonstrated experience working with gaming and/or hospitality systems. A working knowledge of transaction processing and data flow in a large enterprise computing environment. Remarks: This job description is intended to be illustrative of the position's duties and should not be construed to be an exhaustive statement of the essential functions of the job. Job Posted by ApplicantPro