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Information technology contractor vs information technology/support technician

The differences between information technology contractors and information technology/support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an information technology contractor and an information technology/support technician. Additionally, an information technology contractor has an average salary of $72,515, which is higher than the $45,591 average annual salary of an information technology/support technician.

The top three skills for an information technology contractor include desk support, customer service and PC. The most important skills for an information technology/support technician are customer service, troubleshoot, and computer system.

Information technology contractor vs information technology/support technician overview

Information Technology ContractorInformation Technology/Support Technician
Yearly salary$72,515$45,591
Hourly rate$34.86$21.92
Growth rate10%10%
Number of jobs125,316161,748
Job satisfaction--
Most common degreeBachelor's Degree, 52%Bachelor's Degree, 51%
Average age4242
Years of experience22

Information technology contractor vs information technology/support technician salary

Information technology contractors and information technology/support technicians have different pay scales, as shown below.

Information Technology ContractorInformation Technology/Support Technician
Average salary$72,515$45,591
Salary rangeBetween $42,000 And $122,000Between $31,000 And $66,000
Highest paying City-San Francisco, CA
Highest paying state-Pennsylvania
Best paying company-Microsoft
Best paying industry-Technology

Differences between information technology contractor and information technology/support technician education

There are a few differences between an information technology contractor and an information technology/support technician in terms of educational background:

Information Technology ContractorInformation Technology/Support Technician
Most common degreeBachelor's Degree, 52%Bachelor's Degree, 51%
Most common majorComputer ScienceComputer Science
Most common collegeStanford UniversityUniversity of Pennsylvania

Information technology contractor vs information technology/support technician demographics

Here are the differences between information technology contractors' and information technology/support technicians' demographics:

Information Technology ContractorInformation Technology/Support Technician
Average age4242
Gender ratioMale, 86.3% Female, 13.7%Male, 85.4% Female, 14.6%
Race ratioBlack or African American, 11.0% Unknown, 5.3% Hispanic or Latino, 15.8% Asian, 13.9% White, 53.5% American Indian and Alaska Native, 0.4%Black or African American, 10.7% Unknown, 5.3% Hispanic or Latino, 15.7% Asian, 13.2% White, 54.6% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between information technology contractor and information technology/support technician duties and responsibilities

Information technology contractor example responsibilities.

  • Act as liaison with on-site networking company, deploying and managing wireless access points and LAN.
  • Lead enterprise-wide virtualization effort, overseeing and completing vendor/hardware qualifications, architecture/design, installation, configuration, migration and documentation.
  • Advance knowledge of Microsoft networking and TCP/IP.
  • Set up VMware ESXi hosts for high-availability environments and reduce downtime.
  • Perform upgrades from Unix to Linux on business servers running ERP software.
  • Provide daily end-user support and troubleshooting of Citrix client and publish apps.
  • Show more

Information technology/support technician example responsibilities.

  • Manage DHCP entries, assign and reserve IP addresses for different sites and locations.
  • Manage companies ShoreTel VoIP telephone system.
  • Manage and maintain network peripherals including printers, workstations and network connections.
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Furnish technical assistance with VoIP system maintenance.
  • Use SCCM to remotely support and install software allowing for a reduction in troubleshooting times.
  • Show more

Information technology contractor vs information technology/support technician skills

Common information technology contractor skills
  • Desk Support, 12%
  • Customer Service, 11%
  • PC, 10%
  • Network Printers, 7%
  • Troubleshoot, 5%
  • POS, 3%
Common information technology/support technician skills
  • Customer Service, 12%
  • Troubleshoot, 9%
  • Computer System, 6%
  • Desk Support, 5%
  • Phone Calls, 4%
  • Remote Desktop, 3%

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