Post job

Information technology director vs information technology technician

The differences between information technology directors and information technology technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-8 years to become an information technology director, becoming an information technology technician takes usually requires 1-2 years. Additionally, an information technology director has an average salary of $138,906, which is higher than the $49,031 average annual salary of an information technology technician.

The top three skills for an information technology director include customer service, project management and cloud. The most important skills for an information technology technician are customer service, troubleshoot, and technical support.

Information technology director vs information technology technician overview

Information Technology DirectorInformation Technology Technician
Yearly salary$138,906$49,031
Hourly rate$66.78$23.57
Growth rate16%10%
Number of jobs87,765118,881
Job satisfaction4-
Most common degreeBachelor's Degree, 67%Bachelor's Degree, 47%
Average age4742
Years of experience82

What does an information technology director do?

An information technology (IT) Director is an individual responsible for the management, strategy, and execution of an organization's IT infrastructure. He/She supervises a team of workers while working with the organization's management and external vendors and advisors. Aside from managing workers, an IT director should possess problem-solving skills and an aptitude for organizational thinking. An IT director must also identify new market opportunities and should lead an effort to improve the organization's IT process.

What does an information technology technician do?

An information technology technician, also known as an IT technician, is responsible for ensuring that all computer systems in a company or organization are running smoothly and efficiently. Their duties primarily revolve around installing and maintaining systems, including software and hardware, and resolving any issues. They also provide technical support such as troubleshooting, navigation, and even system upgrades. Furthermore, an information technology technician can choose whether to work for a company or independently.

Information technology director vs information technology technician salary

Information technology directors and information technology technicians have different pay scales, as shown below.

Information Technology DirectorInformation Technology Technician
Average salary$138,906$49,031
Salary rangeBetween $97,000 And $197,000Between $28,000 And $83,000
Highest paying CitySan Francisco, CAUrban Honolulu, HI
Highest paying stateCaliforniaHawaii
Best paying companyThe Tipping PointCravath
Best paying industryTechnologyFinance

Differences between information technology director and information technology technician education

There are a few differences between an information technology director and an information technology technician in terms of educational background:

Information Technology DirectorInformation Technology Technician
Most common degreeBachelor's Degree, 67%Bachelor's Degree, 47%
Most common majorBusinessComputer Science
Most common collegeCarnegie Mellon UniversityStanford University

Information technology director vs information technology technician demographics

Here are the differences between information technology directors' and information technology technicians' demographics:

Information Technology DirectorInformation Technology Technician
Average age4742
Gender ratioMale, 88.1% Female, 11.9%Male, 84.8% Female, 15.2%
Race ratioBlack or African American, 6.6% Unknown, 5.2% Hispanic or Latino, 9.9% Asian, 12.7% White, 65.4% American Indian and Alaska Native, 0.2%Black or African American, 10.9% Unknown, 5.4% Hispanic or Latino, 16.3% Asian, 11.8% White, 55.3% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between information technology director and information technology technician duties and responsibilities

Information technology director example responsibilities.

  • Lead the implementation of the ServiceNow ITSM solution.
  • Work with customers and internal management to create and manage acceptable SLA standards and measurements.
  • Manage the migration of email system for 400 plus users from Novell GroupWise to Google Gmail.
  • Manage the QA department and oversee the support of all storage for the company and its outsource customers.
  • Perform resource planning for a portfolio of projects via prioritizing the demand queue and successfully managing business relationships.
  • Lead the prototyping of a Microsoft SharePoint implementation that customize the look & feel to support the organizational requirements.
  • Show more

Information technology technician example responsibilities.

  • Manage and execute project to remotely upgrade VPN clients
  • Manage incoming tickets and incidents in remedy and troubleshooting.
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Analyze and maintain OS and domain account information across systems to ensure efficient and security workstations and virtual computing environments.
  • Provide implementation coordination, vendor management, and training for voice over IP project (VOIP).
  • Work on multiple projects dealing with VMware, server installation, computer repair, web design, and networking.
  • Show more

Information technology director vs information technology technician skills

Common information technology director skills
  • Customer Service, 10%
  • Project Management, 7%
  • Cloud, 6%
  • Network Infrastructure, 6%
  • Disaster Recovery, 3%
  • Windows Server, 3%
Common information technology technician skills
  • Customer Service, 14%
  • Troubleshoot, 10%
  • Technical Support, 5%
  • Desk Support, 4%
  • Computer System, 3%
  • Network Printers, 3%

Browse executive management jobs