Help Desk Technician
Information technology internship job in Columbus, OH
We are seeking a skilled Helpdesk Technician to join our Client's team. In this role, you will provide enterprise-level IT support by managing user accounts, troubleshooting operating systems, and ensuring smooth operation of identity and access management processes. You'll also assist with device management, resolve tickets efficiently, and apply ITIL/ITSM best practices to deliver exceptional customer service
Basic/expected:
Computer power user at minimum
Excellent customer service skills
Basic experience/knowledge of Active Directory (Users and Computers specifically)
Basic experience/knowledge of Office 365 and Okta (or other identity/SSO/MFA tools)
Intermediate experience/knowledge of Windows OS
Intermediate experience/knowledge of Office applications
Basic experience/knowledge of iOS/mac OS
Basic understanding of the ITIL/ITSM methodologies
Preferred:
1-2 years of Enterprise IT support experience
CompTIA A+/ITIL certifications
MDM experience
KB/ticketing application experience
Brooksource provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.
IT Help Desk Support
Information technology internship job in Columbus, OH
🚀 IT Support (Help Desk Technician)
⏳ Job Type: 12-Month Contract (Potential for Extension or Permanent)
💰 Pay: $24/hour
Looking to kickstart your IT career? We're hiring an Entry-Level IT Support Technician in Columbus, OH! If you have a Bachelor's in Computer Science, Information Systems, or a related field, and 0-2 years of experience, this is the perfect opportunity to grow your career!
Responsibilities:
Provide technical support for hardware, software, and network issues
Troubleshoot and resolve IT problems quickly and efficiently
Set up and configure computer systems and software
Respond to user inquiries and document support requests
Collaborate with the IT team on projects and problem-solving
Qualifications:
Bachelor's degree in Computer Science, Information Systems, or related field
0-2 years of IT support experience
Willingness to learn and develop technical skills
Knowledge of Windows, mac OS, and office apps
Strong communication and problem-solving skills
What We Offer:
$21/hour
12-month contract with potential to extend or go permanent
Training, mentorship, and career growth opportunities
Ready to Apply?
Send your resume and a short cover letter explaining why you're excited to join the team. We can't wait to hear from you!
Desktop Support Specialist
Information technology internship job in Columbus, OH
Desktop Support Specialist
Hire Type: Multi-Year/On-Going Contract (possible full time hire)
Pay Rate: $27/hr - $34/hr
Shift: Pyramid Schedule (2 days on, 2 days off, 3 days on, 2 days off)
Hours: 9pm - 9am EST
Must Haves:
Active Secret Clearance
3+ years of IT related experience
Bachelors degree or 6 years of experience in lieu of the degree
Security+ or similar IAT II certification (may be taken within 30 days of employment)
Job Description:
An employer in the Columbus, OH area is seeking a Secret Desktop Support for a contract to hire opportunity. This individual will be responsible but not limited to the following: analyze, test, troubleshoot, and evaluate the current network systems such as local area networks (LAN), wide area networks (WAN), cloud networks, servers, and other data communication networks. Will perform the maintenance to ensure that the networks are operating correctly with little interruption. Will be troubleshooting any communication issues with our allied nations. Must sit on site and hold an active Secret Security clearance.
Desktop Support Specialist
Information technology internship job in Valleyview, OH
Key Responsibilities:
Provide frontline support for end-user hardware (desktops, laptops, printers, scanners) and software applications (Office 365, ERP tools, communication platforms).
Troubleshoot and resolve issues related to Windows OS, user profiles, email access, VPN, and printing.
Support mobile device setup and management for sales or field teams.
Set up and deploy IT equipment for new hires or site expansions, ensuring minimal disruption to operations.
Assist with IT support in warehouse/distribution environments, including support for barcode scanners, handheld devices, and label printers.
Escalate and track issues that require higher-level intervention or vendor support.
Collaborate with network and system administrators for more complex technical issues.
Maintain accurate documentation of incidents, resolutions, and asset inventories.
Provide occasional support outside of regular business hours, particularly during product launches, promotions, or peak seasons.
Required Skills and Qualifications:
2+ years of experience in desktop or end-user support, preferably in a corporate or consumer goods environment.
Solid understanding of Windows 10/11, Microsoft 365, and basic networking (DNS, DHCP, IP configuration).
Familiarity with Active Directory, user account provisioning, and permission management.
Hands-on experience supporting printers, label printers, and scanners in a production or warehouse setting.
Strong problem-solving, interpersonal, and time-management skills.
Customer-service mindset with the ability to communicate clearly with both technical and non-technical users.
Preferred Qualifications:
Experience supporting IT in a manufacturing, distribution, or retail environment.
Certifications such as CompTIA A+, Microsoft 365 Certified: Modern Desktop Administrator, or ITIL Foundation.
Familiarity with helpdesk systems like ServiceNow, Jira Service Desk, or Freshservice.
Information Technology Help Desk
Information technology internship job in Marysville, OH
Duration: long term contract
Job Responsibilities
Provide first contact support of incoming requests to the service desk via telephone, web portal, and chat to ensure courteous, timely, and effective resolution of end-user issues.
Respond to enterprise connectivity issues in an analytical and methodical documented manner
Build rapport and elicit problem details from service desk customers.
Prioritize incidents and service requests according to defined processes to meet defined SLAs.
Record, track, and document the service desk incident-solving process, including all successful and unsuccessful decisions made and actions taken, through to final resolution.
Use remote tools and diagnostic utilities to aid in troubleshooting.
Identify and learn appropriate software and hardware used and supported by the organization.
Work as an effective team member
IT Support Specialist
Information technology internship job in Bellefontaine, OH
The IT Support Specialist will support Infrastructure operations by configuring, maintaining, troubleshooting and supporting systems and networks. You will provide Level 1 and 2 support for ongoing business operations and IT projects.
Responsibilities:
Support day to day activities for manufacturing plant and corporate IT Infrastructure, desktops, and peripherals.
Installation, testing, maintenance and support of system equipment and operating systems that make up manufacturing operations.
Using the help desk ticketing system, ensure all assigned tickets are resolved in an efficient, timely, complete, and customer-friendly manner.
Support of the IT environment including areas such as systems, networks, applications, IT/OT, printers, security, etc.
Perform equipment upgrades, refreshes, moves/adds/changes, and configuration
Assist with and have the opportunity to develop skills with servers and network routers and switches.
Work on special IT or technology projects as assigned.
Opportunities to get additional formal training and certifications are offered.
Experience:
High School Diploma and 3+ years of relevant work experience; Associates Degree and 1-2 years of relevant experience; Bachelors Degree and relevant experience as a co-op or other professional experience.
CompTIA A+ or other similar certifications are a plus.
Relevant experience in a Microsoft Windows-based environment.
In-depth ability to troubleshoot, repair, and configure PC's, laptops, printers and other peripherals.
Basic knowledge of networking equipment, switches, routers, networking principles, and firewall rules.
Prior experience with a service desk ticketing system.
Strong interpersonal and communication skills, with the ability to build rapport amongst multi-departmental teams.
Strong organizational skills and the ability to manage multiple tasks and priorities.
The ability to learn and continue to develop skills with Servers, Networking, Active Directory, Asset Management and Business Applications.
Inperson Interview for Help Desk Support in Columbus Ohio
Information technology internship job in Columbus, OH
360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.
Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile.
Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us.
We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change.
Job Description
Title/ Designation - Help Desk Analyst 1/HDA1 (Pos. - 1)
Duration of Contract 1 Months + Extendable
Interview Type In Person Only
Location: Columbus, Ohio, 43223,
Qualifications
· Understanding of Desktop Support and Software Licensing Services.
· Uses creativity and innovation to automate and streamline processes and procedures.
· Understands customer support, likes to work with people and can ensure that the customer is satisfied.
· Ability to troubleshoot in a high level systematic way. Ability to identify issues and research cause.
· Working knowledge of Excel spreadsheets.
· Strong communication/leadership skills.
· Strong influence, collaboration and negotiation experience.
· Ability to collaborate with supporting resources across business and/or functional lines.
· Have excellent oral and written skills/possess strong meeting and work session facilitation skills.
· Act as the escalation point for high priority support issues.
· Ability to interpret end user license agreements.
· Have the ability to work independently and as part of a team, the ability to manage time and resources to meet assigned deadlines (Service Now Tickets).
· Have strong understanding of prioritization stemming from the elicitation of system and/or user requirements (Software installation requests).
· Have excellent organizational skills, proven analytical, planning, problem solving, and decision-making skills.
· Must be knowledgeable in the English language/speak clearly and understandably use the English language.
Additional Information
Thanks and Regards,
Amrita Sharma
408 766 0000 EXT. 426
amrita.s@)360itpro.com
IT Technician - Helpdesk 3rd Shift
Information technology internship job in London, OH
INFORMATION TECHNOLOGY TECHNICIAN - HELPDESK 3rd SHIFT
PAY: $26.27 PER HOUR
VISA SPONSORSHIP: NO
REMOTE: NO
Do you enjoy working in a fast-paced environment, being challenged and learning new skills? If so, Stanley Electric U.S. is offering a rewarding career in our Information Technology department for an experienced helpdesk technician.
ABOUT US:
Stanley Electric US is a full-service, tier one supplier to Honda, specializing in the design and production of lighting equipment, accessories, and electronic components. Our London, Ohio facility houses lighting and mold design, construction, production engineering, and dedicated associates in our Quality, Assembly, Sales, and Customer Service departments. At Stanley, we blaze our own trail to a brilliant future by daring to
outshine
light.
HOW YOU WILL
OUTSHINE
:
Demonstrating solid prioritization and multi-tasking skills
Being attentive to every detail
Exercising critical thinking
Demonstrating excellent troubleshooting and problem-solving skills
Working well independently and with a team
WHAT YOU WILL BE DOING:
Providing hardware and network support and maintaining PCs and peripherals ensuring users the ability to perform their jobs as they relate to computer operations by:
Providing training, ensuring all associates are knowledgeable in the functioning of their PC equipment and software
Responding to help desk tickets and documenting all work
Responding to Maximo work orders and documenting all time and work
Performing PM work orders as they are scheduled by the Technician Coordinator
Analyzing and/or repairing all network, hardware and software issues
Removing viruses, spyware, and malware from infected computers
Building systems and installing operating systems, software, and peripheral devices
Creating and maintaining all system build documents
Creating and maintaining computer images
Identifying and/or repairing first level network related issues.
Ensuring second level network related issues are passed on to the appropriate staff member(s).
Maintaining a clean and organized work environment
Developing and participating in department projects as requested
HOW YOU WILL BE REWARDED:
Medical, Dental, Vision and Life Insurance
401K Retirement Savings with Company Match
Tuition Reimbursement and more!
HOW YOU WILL QUALIFY:
Associate's degree in Computer Science or related technical field or 1 year of PC support experience
Experience with Microsoft products
Proven ability to comprehend and analyze data
These qualifications are preferred but not necessary for you to get started:
A+ Network Certification (preferred)
Experience with ticketing system (preferred)
WORKING CONDITIONS:
Lifting (55lbs maximum) 1 hours per day
Walking up to 5 miles per day
General Office Environment (4) hours per day
Manufacturing Environment (4) hours per day
Occasional overnight travel may be required to perform essential functions at remote locations or to receive training
Required to work overtime (unplanned and unscheduled) to meet customer deadlines and requirements.
HAZARDS:
While performing the job the position could be exposed to moving or mechanical parts
Moderate noise levels within specific areas of the plant may require hearing protection
All Stanley U.S. Associates share in the effort to achieve customer satisfaction and continuously improve overall performance. Success is found in the delivery of high-quality products on a timely basis at a competitive price. Every team member, in the conduct of his or her daily activities and interactions, has abundant opportunity to make a positive contribution. While no listing of duties and responsibilities can completely capture the many ways this opportunity presents itself, fulfilling the responsibilities of her or his role is one important means by which an individual Associate contributes to Stanley's overall success.
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
Information technology internship job in Columbus, OH
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
Intern - IT
Information technology internship job in Columbus, OH
Purpose Under general supervision of the IT Manager, the IT Intern provides assistance and troubleshooting for client problems with desktop hardware and peripherals, operating systems, LAN/WAN/VPN and telephone networks, etc. Supports network operating systems including basic trouble-shooting of network operating problems, configuration issues at workstations, and physical network.
This includes a full range of technical support in areas of workstation hardware and software; workstation and peripheral equipment installation, maintenance and repair; network (voice and data) operations; and other computer-related issues. Contributes to technical support consistent with service level agreements and coordinates the resolution of complex problems with vendors, technical staff, and users.
Example of Duties
Prioritizes inbound support request tickets; responds to client questions and problems relating to computers, communications, and centralized applications; identifies problems; resolves issues for most common problems, escalating issues upward, if necessary.
Maintains accurate documentation of status and problem resolution, applicable hardware and/or software adds, changes, moves or deletes; updates documentation on technical issues.
Troubleshoot and resolves basic network issues such as login problems, password resets, and minimum requirements for functionality.
Identifies and resolves basic network configuration issues at the workstations, user or network resource issues, etc.
Installs, configures, and resolves basic hardware problems with standard computers, network and peripheral equipment.
Creates basic application packages using vendor-supplied installation routines, scripts, and some customization of settings.
Sets up user accounts, permissions, and passwords.
Supports and administers Google Apps.
Provides guidance to users on how to operate software and computer equipment, as well as provides training to users on established programs.
Maintains current knowledge with respect to relevant state-of-the-art technology, equipment, and/or systems.
Performs continuous updates of core technology infrastructure.
Modifies and maintains system backup procedures.
Supports and configures cloud services.
Creates and maintains detailed technical documentation, change logs, and other material as needed.
Contributes to setting and achieving park district and IT strategic goals and objectives.
Performs special projects and related duties as required or assigned.
Qualifications
Education/Experience: Students currently enrolled in an information technology or computer science certification program, or related college or university program, or recent graduates within two quarters/semesters. Desired knowledge of CompTIA A +, CompTIA N+ and Windows 10 or 11 MCSA.
Demonstrated knowledge in an Enterprise Windows/MAC environment, including LAN/WAN/VPN networks. Demonstrated experience with Google Apps, Microsoft Office, Active Directory, Chrome Browser, VMware, Chrome OS, IOS, Android, Linux, Windows Server, Windows 10, Windows 11 and MacOS. Demonstrated experience in modifying systems and performing routine system maintenance.
Excellent skills in problem identification, problem resolution, detailed documentation, time management, interpersonal communications, and customer service.
Team-Oriented: Works on a team. Outstanding customer service, communications and interpersonal skills.
Attendance: Being present at work is an essential function of the position.
Language Skills: Ability to communicate verbally and in writing to coworkers, other professionals, the general public, Franklin County Data Center, and public officials; ability to explain technical information in everyday language which non-technical people can understand; ability to train others. Communication occurs daily.
Mathematical Skills: Ability to calculate fractions, decimals and percentages; deal with non-verbal symbols in formulas, equations or graphs; proofread technical materials, recognize errors and make corrections.
Reasoning Ability: Ability to define problems, collect data, establish facts, draw valid conclusions and develop appropriate recommendations to resolve identified problems; ability to gather, collate and classify information about data, people, and things.
Licenses, Registrations: Possession of a valid Ohio driver license, and insurable by the Park District's insurance carrier.
Physical Demands: While performing the duties of this job, the employee is regularly required to sit for prolonged periods of time, walk/move, talk and hear. The employee is required to use hands and fingers to key data, use calculator, computer, file paperwork, etc. Ability to operate standard office equipment in the performance of essential functions. Ability to work at heights and in confined spaces while installing computer systems and cabling. Ability to take the necessary precautions to work safely with electrical and electronic components. Ability to move objects weighting above 15 lbs. with the help of equipment/devices, on an infrequent basis. Ability to lift up to 50 lbs. manually or up to 100 lbs. with mechanical assistance.
Work Environment: While performing the regular duties of this job, the employee regularly works in an office environment. The employee is required to travel to parks throughout the District.
Any Additional Information: Ability to maintain effective working relationships with coworkers, other professionals, the general public, Franklin County personnel, and public officials. Other Information
The above Description represents the essential and most significant duties of this position. It is not intended to exclude other work duties, assignments and responsibilities not mentioned herein. In addition to the job description, further information in performing duties is found in the Metro Parks' Rules & Regulations, Employee Policies/Handbook, and other departmental specific directives and procedures.
Work Hours: The typical work schedule is Monday - Friday from 8 am - 4:30 pm, however, the schedule may vary dependent upon the IT projects assigned and work hours may be adjusted to include evening, weekend, or holiday hours.
Drug & Alcohol Free Workplace: Columbus and Franklin County Metro Parks has a longstanding commitment to provide a safe, quality-oriented and productive work environment. Alcohol and drug abuse poses a threat to the health and safety of Columbus and Franklin County Metro Parks' employees and to the security of the organization's equipment and facilities. For these reasons, Columbus and Franklin County Metro Parks is committed to maintaining a drug and alcohol-free work environment.
Supervision
Received: IT Manager; additional guidance is provided through personnel policies, system procedure manuals, and department work practices.
Given: None
FLSA Status
Given the nature of this classification's duties/responsibilities, it has been designated as Non-Exempt under the governing Fair labor Standards Act and, therefore, is entitled to formal overtime compensation and/or formal compensatory time.
Core Values
Attendance: Is at work as scheduled; reports to work on time; follows proper procedures for requesting leave or calling off.
Policies & Procedures: Follows established policies and procedures; inquires of supervisor if unclear on policy/procedure, includes following safety policies, procedures and protocols.
Professionalism: Handles the responsibilities of the position in an effective manner; maintains integrity and appropriate behavior in dealing with conflicts and challenges with the public, co-workers, and managers; offers differing points of view in an acceptable manner.
Team Player: Supports other members of the organization in accomplishing their goals and projects; recognizes and credits others for their contribution in achieving goals.
Positive Attitude: Supports Metro Parks established priorities at all times; cultivates team environment; exhibits enthusiasm while carrying out responsibilities; looks for solutions to work conflicts and challenges.
Productivity: Thoroughly completes work in a timely manner; organizes and plans assignments well or follows supervisory instructions well with little explanation; follows-up as needed.
Quality: Demonstrates technical competence, meets job expectations; completes assignments with few errors.
Initiative: Does not wait to be told what to do; appropriately makes suggestions for improvements; does not hesitate when things do not go according to routine and quickly adjust to meet exceptions.
Interpersonal Communication: Interacts with others with tact and courtesy; communicates clearly and effectively; shares information with supervisor or coworkers to achieve goals; responsive to the public.
IT CYBERSECURITY SPECIALIST (INFOSEC)
Information technology internship job in Columbus, OH
Apply IT CYBERSECURITY SPECIALIST (INFOSEC) Department of Defense Defense Information Systems Agency J9(HAC)/PRODUCT DEVELOP & MGMT OFC - JOINT WARFIGHTING CLD CAP (JWCC) DIV (ORG HC241) Apply Print Share * * * * Save * This job is open to * Requirements
* How you will be evaluated
* Required documents
* How to apply
Summary
This position is being recruited under 10 USC 1599f into the Cyber Excepted Service and does NOT convey eligibility to be converted to the Competitive Service. It has been identified as a position necessary to carry out and support the mission of the US Cyber Command.
It is in the Professional Work Category at the Senior Work Level within the CES Occupational Structure. It is located in the DISA J9(HAC)/PRODUCT DEVELOP & MGMT OFC - JOINT WARFIGHTING CLD CAP (JWCC) DIV (ORG HC241).
Summary
This position is being recruited under 10 USC 1599f into the Cyber Excepted Service and does NOT convey eligibility to be converted to the Competitive Service. It has been identified as a position necessary to carry out and support the mission of the US Cyber Command.
It is in the Professional Work Category at the Senior Work Level within the CES Occupational Structure. It is located in the DISA J9(HAC)/PRODUCT DEVELOP & MGMT OFC - JOINT WARFIGHTING CLD CAP (JWCC) DIV (ORG HC241).
Overview
Help
Accepting applications
Open & closing dates
12/15/2025 to 12/21/2025
This job will close when we have received 100 applications which may be sooner than the closing date. Learn more
Salary $113,432 to - $169,699 per year
Salary range includes a Targeted Local Market Supplement (TLMS). Actual salary will be determined based on locality.
Pay scale & grade GG 13
Locations
1 vacancy in the following locations:
Montgomery, AL
Denver, CO
Fort Meade, MD
Columbus, OH
Show morefewer locations (6)
Oklahoma City, OK
Chambersburg, PA
Mechanicsburg, PA
San Antonio, TX
Hill AFB, UT
Arlington, VA
Remote job No Telework eligible Yes-as determined by the agency policy. Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed Yes-You may qualify for reimbursement of relocation expenses in accordance with agency policy. Appointment type Permanent Work schedule Full-time Service Excepted
Promotion potential
13
Job family (Series)
* 2210 Information Technology Management
Supervisory status No Security clearance Sensitive Compartmented Information Drug test Yes Position sensitivity and risk Special-Sensitive (SS)/High Risk
Trust determination process
* National security
Financial disclosure No Bargaining unit status Yes
Announcement number CES-DISA-12850737-25CB Control number 852406200
This job is open to
Help
Internal to an agency
Current federal employees of the hiring agency that posted the job announcement.
Clarification from the agency
Open to current DISA employees.
Videos
Duties
Help
* Serves as principal technical authority and lead specialist in Vulnerability Assessment and Management, Cybersecurity Management, and Cyber Defense Analysis.
* Develops, interprets, plans, and applies policy, process, procedure, and strategy in the delivery of multi-discipline IT services required to achieve data and system integration/interoperability for assigned systems and applications.
* Provides expert technical guidance and interpretation for information security policies and practices. Oversees the implementation of security measures to ensure the availability and integrity of enterprise systems and data.
* Oversees the cybersecurity program for information systems and networks within the organization.
* Manages information security implications across strategic, personnel, infrastructure, and policy domains, including emergency planning and security awareness.
Requirements
Help
Conditions of employment
* Must be a U.S. Citizen.
* Males born after 12-31-59 must be registered or exempt from Selective Service.
* This national security position, which may require access to classified information, requires a favorable suitability review and security clearance as a condition of employment. Failure to maintain security eligibility may result in termination.
* In accordance with the DoD 8140 policy series, the position is subject to completing Foundational Qualifications in 9 months and completing Residential Qualification requirements overall in 12 months.
* This position requires a Top Secret/SCI security clearance.
* Drug Testing Position.
* Salary range includes a Targeted Local Market Supplement (TLMS) in accordance with Section 1599f of Title 10 U.S.C. and Department of Defense Instruction (DoDI) 1400.25, Volume 3006.
Qualifications
In order to qualify for this position, you must meet the requirements described below.
Basic Requirements:
* Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
* Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
* Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
* Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
Qualifying Experience:
To qualify at the GG-13, your resume must describe at least one year of experience that demonstrates the competencies necessary for immediate success in the position. Experience refers to any paid or unpaid experience, including volunteer work and Military service, that would be considered equivalent to work normally performed at the next lower grade level in the federal service.
For this position, qualifying experience is defined as: Experience in developing policies and procedures to ensure information systems reliability and accessibility or to prevent and defend against unauthorized access to systems, networks, and data. Monitoring and evaluating systems compliance with IT security policies and requirements. Providing advice and guidance in implementing IT security policies and procedures in the development or operation of network systems.
Candidates must describe how they meet the qualifying experience and/or selective placement factor(s) within the body of their resume. All qualifications must be met within 30 days after the closing date of this announcement.
Education
There is no substitution of education for the qualifying experienceat the GG-13 grade level.
Additional information
* This position is in the Excepted Service and does NOT convey eligibility to be converted to the Competitive Service. It is being recruited under 10 U.S.C. 1599f into the Cyber Excepted Service (CES) personnel system.
* If you are a current Federal Career/Career-Conditional employee, you will be placed on an Excepted appointment.
* This appointment does not confer eligibility to be non-competitively converted to an appointment in the competitive service.
* Salary range includes Targeted Local Market Supplement (TLMS) in accordance with Section 1599f of Title 10 U.S.C. and Department of Defense Instruction (DoDI) 1400.25, Volume 3006. Eligibility to receive the Targeted Local Market Supplement (TLMS) is dependent upon the DoD Cyber Workforce Framework (DCWF) work role assigned to the position occupied.
* A three year trial period may be required if you have not previously completed a trial or probationary period in the excepted or competitive service.
* Accepting this position, you may be required to serve 3 years during which we will evaluate your fitness and whether your continued employment advances the public interest.
* Telework availability will be based upon the mission requirements and supervisory determination.
* Individuals tentatively selected for drug testing designated positions at the Defense Information Systems Agency will be required to submit to urinalysis for illegal drugs prior to appointment or placement.
* We may use this announcement to fill additional vacancies within 90 days of the closing date.
* Moving costs MAY be paid.
* Recruitment, relocation, or retention incentives MAY be authorized.
* This position is covered under DoD Manual 8140 which will be subject to future Cyber Workforce requirements as defined by the Manual.
* The Department of Defense (DoD) policy on employment of annuitants issued March 18, 2004 will be used in determining eligibility of annuitants. It applies to former Federal civilian employees receiving a retirement annuity from the Civil Service Retirement and Disability Fund that are hired within the DoD on or after November 24, 2003. The policy also applies to annuitants (appointed in DoD on/or after November 24, 2003) who move from one position to another within DoD through voluntary reassignment, promotion, change to lower grade or transfer between military departments. Please see this policy here.
* Because this position is in the Cyber Excepted Service, Veterans' Preference will be applied to preference eligible candidates, as defined by Section 2108 of the Title 5 U.S.C. in accordance with the procedures provided in DoD Instruction 1400.25, Volume 3005, "CES Employment and Placement." If you are a veteran claiming veteran's preference, as defined by Section 2108 of Title 5 U.S.C., you must submit documents verifying your eligibility with your application package.
* For more information on the Cyber Excepted Service Personnel System, click here.
* For more information on veterans' preference, click here.
* For more information regarding qualifications requirements, click here.
* All applicants are encouraged to apply electronically. If you are unable to apply on-line, you may contact ************ for assistance.
* If selected, the authorized rate of pay may exceed the stated maximum salary rate range under certain circumstances.
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Once the application process is complete, a review of your resume and supporting documentation will be made and compared against your responses to the applicant questionnaire to determine if you are qualified for this job. If, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and or experience, you may lose consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your rating.
Competencies:
Technical Competence
Information Technology Architecture
Information Technology Policy and Planning
You can preview the Questionnaire here:********************************************************
Criminal History Inquiries- If you apply to this position and are selected, we will not ask about your criminal history before you receive a conditional job offer. If you believe you were asked about your criminal history improperly, contact the agency @ *******************************************
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required documents
Required Documents
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FOR THIS JOB ANNOUNCEMENT THE FOLLOWING SUPPORTING DOCUMENTS ARE REQUIRED AS THEY APPLY STATED BELOW AND MUST BE RECEIVED BY THE CLOSE OF THE ANNOUNCEMENT. NOT ALL DOCUMENTS WILL APPLY TO EVERYONE.
* Resume: A two-page maximum resume is required. Applicant guidance on the two page resume requirement may be found at ***************************************************************************************************************************************** Learn more about the new resume requirements
* Complete initial Eligibility Questionnaire: Your resume must demonstrate the quality of your work as it relates to the experience requirements outlined in the job announcement.
* Transcripts (if applicable) If you are substituting education for specialized experience you must submit all of your transcripts. The absence of this information will result in an ineligible rating.
* SF-50 - Current and former federal employees, including those currently working for the agency, must submit their SF-50 (Notification of Personnel Action) reflecting their highest grade held on a permanent basis for at least 52 weeks, tenure, and appointment type. Failure to provide this document may result in disqualification.
* Veterans Preference Documentation (if applicable): Candidates claiming Veterans Preference must submit a DD-214 (Member Copy 4), or, if you are CURRENTLY serving on active duty, a statement of service from your unit which states the date you entered on active duty, the date you are separating, and the campaign medals you have received. For those supplying the statement of service, preference will be verified by a DD-214 (Member Copy 4) upon separation from the military. Veterans with a service-connected disability must also submit a VA letter dated 1991 or later. DoD Components with CES positions apply Veterans' Preference to preference eligible candidates, as defined by Section 2108 of the Title 5 U.S.C. in accordance with the procedures provided in DoD Instruction 1400.25, Volume 3005, "CES Employment and Placement."
* Military Reserve (MR) and National Guard (NG) Technicians PPP Eligible: MR and NG technicians PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician preference. Click here to obtain a copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist.
* Military Reserve (MR) and National Guard (NG) Technicians Receiving Disability Retirement PPP Eligible: MR and NG technicians receiving disability retirement PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician Disability preference. Click here to obtain a copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist.
* Retained Grade PPP Eligible: Retained Grade PPP applicants, must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Retained Grade PPP Self-Certification Checklist to verify your eligibility for Retained Grade preference. Click here to obtain a copy of the Retained Grade PPP Self-Certification Checklist.
Your complete Application Package (containing the above required documents) must be received no later than 11:59 pm Eastern Time on 12/21/2025.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
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To apply for this position, you must provide a complete Application Package. See required documents below.
* Your Resume
* Your resume MUST include the following information for each job listed: Job title; duties (be as detailed as possible); month & year start/end dates (e.g. June 2007 to April 2008); and full- time or part-time status (include hours worked per week). Read more about what should I include in my federal resume at USAJOBS.
* DO NOT include the following information: Classified or government sensitive information; Social Security Number; Photos of yourself; Personal information, such as age, sex, religious affiliation, etc.; or encrypted and digitally signed documents. Read more about what should I leave out of my resume? at USAJOBS
* A complete Assessment Questionnaire (if applicable)
* Other required supporting documents: (SEE THE SECTION OF THIS ANNOUNCEMENT ENTITLED "REQUIRED DOCUMENTS" FOR MORE INFORMATION ON WHAT SUPPORTING DOCUMENTS MAY BE NEEDED)
Click 'Apply Online' to create an account or log in to your existing USAJOBS account.
* Follow the prompts to complete the assessment questionnaire and upload required documents.
* Please ensure you click the Submit My Answers button to submit your application.
* Check application status by logging into your USAJOBS account, clicking Application Status, then More Information for this position. Return to an incomplete application by logging into your USAJOBS account and clicking Update Application in the vacancy announcement. You must re-select your resume and other documents from your USAJOBS account or your application will be incomplete.
WARNING: Failure to submit a complete application package including any required documentation by 11:59 PM (EST) on 12/21/2025, or at the time of application for announcements with an extended closing date, may result in an ineligible rating and loss of consideration. To verify that your application is complete, log into your USAJOBS account, select Application Status and More Information. The Details page will display the status of your application. It is the applicant's responsibility to verify that information entered, uploaded is received, legible and accurate. HR will not modify answers submitted by an applicant.
Agency contact information
HR Customer Care Center
Phone ************** Email ************************************************ Address DISA - HC/Product Management Office
6910 Cooper Road
Fort Meade, MD 20755-7088
US
Next steps
Once the complete application package is received you will receive an acknowledgement email that your submission was successful. The content of your application package will be used to assess your qualifications for the job, and to determine whether you will be referred to the hiring manager for further consideration and possible interviews. We will notify you of the outcome after each of these steps has been completed. After making a tentative job offer, we will conduct a suitability/security background investigation.
**************
************************************************
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Criminal history inquiries Equal Employment Opportunity (EEO) Policy
Financial suitability New employee probationary period
Privacy Act Reasonable accommodation policy
Selective Service Signature and false statements
Social security number request
Required Documents
Help
FOR THIS JOB ANNOUNCEMENT THE FOLLOWING SUPPORTING DOCUMENTS ARE REQUIRED AS THEY APPLY STATED BELOW AND MUST BE RECEIVED BY THE CLOSE OF THE ANNOUNCEMENT. NOT ALL DOCUMENTS WILL APPLY TO EVERYONE.
* Resume: A two-page maximum resume is required. Applicant guidance on the two page resume requirement may be found at ***************************************************************************************************************************************** Learn more about the new resume requirements
* Complete initial Eligibility Questionnaire: Your resume must demonstrate the quality of your work as it relates to the experience requirements outlined in the job announcement.
* Transcripts (if applicable) If you are substituting education for specialized experience you must submit all of your transcripts. The absence of this information will result in an ineligible rating.
* SF-50 - Current and former federal employees, including those currently working for the agency, must submit their SF-50 (Notification of Personnel Action) reflecting their highest grade held on a permanent basis for at least 52 weeks, tenure, and appointment type. Failure to provide this document may result in disqualification.
* Veterans Preference Documentation (if applicable): Candidates claiming Veterans Preference must submit a DD-214 (Member Copy 4), or, if you are CURRENTLY serving on active duty, a statement of service from your unit which states the date you entered on active duty, the date you are separating, and the campaign medals you have received. For those supplying the statement of service, preference will be verified by a DD-214 (Member Copy 4) upon separation from the military. Veterans with a service-connected disability must also submit a VA letter dated 1991 or later. DoD Components with CES positions apply Veterans' Preference to preference eligible candidates, as defined by Section 2108 of the Title 5 U.S.C. in accordance with the procedures provided in DoD Instruction 1400.25, Volume 3005, "CES Employment and Placement."
* Military Reserve (MR) and National Guard (NG) Technicians PPP Eligible: MR and NG technicians PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician preference. Click here to obtain a copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist.
* Military Reserve (MR) and National Guard (NG) Technicians Receiving Disability Retirement PPP Eligible: MR and NG technicians receiving disability retirement PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician Disability preference. Click here to obtain a copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist.
* Retained Grade PPP Eligible: Retained Grade PPP applicants, must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Retained Grade PPP Self-Certification Checklist to verify your eligibility for Retained Grade preference. Click here to obtain a copy of the Retained Grade PPP Self-Certification Checklist.
Your complete Application Package (containing the above required documents) must be received no later than 11:59 pm Eastern Time on 12/21/2025.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
IT Security Internship (Summer 2026)
Information technology internship job in Westerville, OH
* We are seeking a dynamic and motivated individual to join our Information Technology team as an IT Intern. This internship offers hands-on experience in various aspects of IT operations and support within our organization. The ideal candidate is passionate about technology, eager to learn, and possesses strong problem-solving skills.
Responsibilities
* Manages inventory, user accounts, and licenses
* Troubleshoots software, hardware, and network problems
* Document IT procedures, configurations, and troubleshooting steps. Generate reports as required by the IT team
* Researches and evaluates hardware, software, technology services and web applications
Qualifications
* Currently pursuing a degree in Information Technology, Computer Science, or related field.
* Excellent written and verbal communication skills
* Demonstrated work ethic and detail-orientation
* Strong analytical and critical thinking skills
* Ability and willingness to learn in a fast-paced environment and produce high-quality work
* Collaboration and teamwork
Physical & Environmental Demands
* No special Physical Requirements
Travel Required
* None
The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.
OUR STRATEGIC PRIORITIES
Customer Focus
Operational Excellence
High-Performance Culture
Innovation
Financial Strength
OUR BEHAVIORS
Own It
Act With Urgency
Foster a Customer-First Mindset
Think Big and Execute
Lead by Example
Drive Continuous Improvement
Learn and Seek Out Development
At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5 billion in sales, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.
Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to **********************. If you are interested in applying or learning more about this role, please visit the company's career page located on Vertiv.com/Careers
Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
#LI-PR1
Auto-Apply2026 Information Technology - Local Government Summer Intern
Information technology internship job in Columbus, OH
The MORPC Local Government Summer Internship Program provides the opportunity for undergraduate and graduate students to obtain practical work experience with a local government within MORPC's 15-county region to prepare them for possible careers in public service. MORPC coordinates the recruitment and placement of students to match each host's request; hosts make the final hiring decision and provide an hourly wage. Interns work for a host for a minimum of 16 hours to a maximum of 40 hours per week for a 10- to 14-week period, which means there are both part-time and full-time positions available. The summer 2026 internship program will begin on May 12th and will end on August 14th.
Interns gain applicable knowledge to enhance classroom learning by working with current government professionals throughout Central Ohio and acquire insights into the services provided by a regional planning commission. Interns also can attend monthly commission meetings as well as special MORPC-sponsored events and are paired with a MORPC staff member to serve as their mentor during the summer internship program.
Previous IT interns have gained experience using PowerApps, Action 1, OneDrive, Microsoft 365, and other software programs on the job. Specific past assignments include:
Migrating employee accounts to .GOV domain
Setting up devices in a community's new health department building
Creating a new IT ticketing system app and SharePoint page
Organizing a city's technology resource page
Setting up firewall and VLANs
Help Center Operations and troubleshooting
Imaging new computers, reimaging old computers, and other duties as assigned
Qualifications
Students must meet the following requirements:
30 hours of completed college coursework
Interest in public service careers
GPA 3.0 or higher (preferred)
Legally eligible to work in the United States
Reliable transportation to and from work
Attend a Central Ohio college OR attend other college and have access to local housing
Benefits
All MORPC internships are paid opportunities! Pay ranges between $15 to $20 per hour depending on the host.
Additional benefits include practical work experience, mentorship, and exposure to services offered by a regional planning commission.
Please apply online at ***************************** or you may mail a resume to:
MORPC Attn: GA-9-26
111 Liberty St., Suite 100
Columbus, OH 43215
*************
No phone calls please.
IT Intern (Enterprise Service Management)
Information technology internship job in Columbus, OH
IT Intern (Enterprise Service Management) (250007CF) Organization: Administrative ServicesAgency Contact Name and Information: Mark Rider, Mark. Rider@DAS. ohio. gov Unposting Date: OngoingPrimary Location: United States of America-OHIO-Franklin County-Columbus Compensation: Depends on Academic LevelSchedule: Part-time Classified Indicator: UnclassifiedUnion: Exempt from Union Primary Job Skill: Information TechnologyTechnical Skills: Basic Documentation, Data Analytics, Operations, Organizational DevelopmentProfessional Skills: Conflict Management, Creativity, Interpreting Data, Continuous ImprovementPrimary Technology: Not Applicable Agency OverviewThe Department of Administrative Services Office of Information Technology (DAS/OIT) is seeking an IT Intern to support the Enterprise Service Management (ESM) team.
This internship provides a unique opportunity for students or recent graduates to gain practical experience in enterprise IT operations while contributing to real projects that support state agencies.
The intern will assist with activities related to ServiceNow administration, Change Management, Disaster Recovery planning, and Audit & Compliance tracking.
This is a learning-focused role, designed to provide exposure to IT systems and processes while building professional and technical skills.
Job DescriptionResponsibilitiesUnder supervision and guidance, the IT Intern will:Assist with ServiceNow tasks such as data entry, simple reporting, and updating documentation.
Support the Change Management process by helping track and log change requests.
Contribute to Disaster Recovery documentation and preparation activities.
Help update audit and compliance checklists, logs, and supporting records.
Participate in team meetings, record meeting notes, and follow up on assigned tasks.
Shadow senior IT staff to learn about enterprise technology governance, operations, and risk management.
Provide general support to ongoing IT initiatives as needed.
Preferred Skills (not required): Exposure to IT service management tools (ServiceNow, ticketing systems).
Coursework or experience in project management, cybersecurity, or data analysis.
Ability to work independently with direction.
Strong organizational skills and attention to detail.
QualificationsMinimum QualificationsCurrently enrolled in (or recently completed) a college program in Information Technology, Business, or related field.
Basic computer literacy, including familiarity with Microsoft Word, Excel, PowerPoint, and Outlook.
Strong written and verbal communication skills.
Interest in IT systems, process documentation, or enterprise operations.
Supplemental InformationApplying for position:When completing your online Ohio Civil Service Application, be sure to clearly describe how you meet the minimum qualifications outlined on this job posting.
All answers to the supplemental questions must be supported by the work experience/education provided on your civil service application.
If you require a reasonable accommodation for the application process, please email the Human Resources contact on this posting so arrangements can be made.
What You'll GainPractical, hands-on experience in enterprise IT operations.
Exposure to large-scale IT systems (ServiceNow, Disaster Recovery, Change Management).
Mentorship and professional development opportunities from experienced IT staff.
Insight into state government IT operations and career pathways.
ADA StatementOhio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities.
The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.
Drug-Free WorkplaceThe State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis).
Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.
Auto-ApplySRD IT Americas
Information technology internship job in Westerville, OH
Life Sciences and Healthcare Business Unit Senior Director - Business Unit IT Americas Would you like to join the Logistics Company for the World? DHL Supply Chain is just that. Become an essential part of everyday life, by contributing to an organization that is Connecting People and Improving Lives. If you have a passion for people, a desire to problem-solve, and eagerness to pursue continuous improvement opportunities… we look forward to exploring career possibilities with you!
Job Description
This role is responsible for directing IT project management staff, knowledge, skills, tools, and
techniques to IT project activities in order to meet or exceed the needs and expectations of all projects
stakeholders - including the customer. This includes the management of critical project components
including project integration, scope, time, cost, quality, human resource, communications, risk, and
procurement through all phases of the systems life cycle.
Responsible for the coordinated management of a portfolio of projects to achieve a set of specific
business objectives not available from managing projects individually. Directs programs from original
concept, through IT solution definition and design to final implementation. Interfaces with all areas
affected by the program including executive levels. Directs program strategy and objectives. Provides
senior oversight of detailed work plans, schedules, program estimates, resource plans, and status
reports. Directs program meetings, program tracking and analysis. Directs the review of program
deliverables. Provides project management guidance and oversight to project teams. Provides IT
thought leadership and continuous improvement for overall IT delivery performance. Communicates with IT Vice President and above regarding status of specific programs.
Responsibilities
Acts as a point of reference for the Sector as it relates to IT project management, including:
Organizational Interfaces -
* Directs and co-ordinates interaction with Business Unit Management Team - representing IT in the development of Business Strategy for the sector. Identify IT requirements in support of expanding business strategy for the assigned sector.
* Directs efforts in assessing the fit of complex IT solutions and identifying gaps early for subsequent evaluation in the pursuit/solution development process.
* Directs and co-ordinates participation in new product evaluations to define requirements and assess business fit for assigned sector or division.
* Directs IT competency and capability in the early stages of lead and proposal development for all opportunities.
* Directs the development of the IT section of response to customers RFP / RFI / RFQ's for new business opportunities for all opportunities.
* Delivers, or directs staff in the delivery of, customer/partner presentations for all opportunities
* Directs and co-ordinates productive business relationships with all levels of customer, business
* partners, and vendor management.
Project Planning & Administration -
* Directs efforts to conceptualize a solution of significant scope across multiple applications and/or platforms.
* Directs efforts to assist in the definition of all complex engagements to guide the most appropriate IT solution to the end user in concert with DHL Supply Chain and IT strategic direction.
* Directs efforts for the creation, or assisting others in the creation, of the overall project work plan.
* Directs others in the effective use and oversight of project administration processes including project initiation, labor tracking, status reporting, and basic project capital / expense tracking.
* Provides experienced vendor co-ordination and management skills in the context of planning for overall project delivery; able to individually direct all IT groups - either in-house, customer, or third-party.
Project Delivery -
* Directs the completion of all project components to meet appropriate economic standards, ensure customer satisfaction, timely completion, and project profitability.
* Directs staff to ensure overall project success.
* Directs the co-ordination, communication, and development of detailed requirements in conjunction with the Analysts, Project Management, Operations, Solution Development, Application and Integration Development group(s).
* Directs staff to assess project risks and develop timely, proactive plans to mitigate risk factors.
* Directs staff to apply system development methodologies for custom and package application projects.
Personnel -
* Experienced and effective ability to provide direction, motivation, training, and decision support to project staff within the sector and across the entire sector.
* Experienced and effective ability to leverage the competencies of project associates to enhance project quality and accelerate results.
* Experienced and effective ability to recognize and manage staff diversity, performance and or personality conflicts.
* Directs others in the completion of assignments through knowledge sharing.
* Experienced and effective ability to deliver high quality performance reviews of project team participants.
* Experienced and effective ability to recruit, develop, coach and counsel subordinates,
General -
* Experienced and effective ability to propose, refine, and implement project standards, policies,
* procedures, and methodologies for DHL Supply Chain Business Unit IT.
* Experienced and effective ability to understand and promote DHL Supply Chain's project lifecycle, concepts, principals, and business processes.
* Apply broad understanding / knowledge of complex IT infrastructure components - e.g. networks, platforms, and operating systems.
* Directs the development and management of fiscal budget for the assigned sector.
* Requires no day-to-day supervision from IT management.
Required Education and Experience
Education -
Required - Bachelors Degree or equivalent in a relevant business or technical subject.
Desired - Masters Degree or equivalent in a relevant business or technical subject.
Experience -
* Minimum 15+ years experience in an IT environment.
* Professional project or program management experience of system design, development, or integration projects (packaged and custom solutions).
* Experience in planning major projects, including development of project proposals, business cases, project schedules, financial justification, etc.
* Experience in the use of project management/planning software.
Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. We offer competitive wages, excellent affordable insurance benefits (including health, dental, vision and life), 401K plan, paid vacation and holidays.
Our Organization is an equal opportunity employer.
Information Technology Internship
Information technology internship job in Dublin, OH
Cardinal Health's Summer Internship Program is a structured 10-12 week experience designed for undergraduate students who will be entering their senior year and are eager to make an impact. As an intern, you'll work on meaningful, business-critical projects that contribute to real outcomes while gaining exposure to the healthcare industry.
What you'll gain:
Hands-on experience through impactful projects
Exposure to Cardinal Health's business and culture
Development of leadership and professional skills
Networking opportunities with peers and leaders
A chance to interview for full-time roles upon successful completion
Who we're looking for:
Undergraduate students graduating between December 2026 and June 2027
Curious, driven, and eager to learn
Interested in a career in the healthcare industry
Program Highlights
Real-World Experience
Interns collaborate with Cardinal Health professionals, business partners, customers, and vendors on impactful projects and daily responsibilities. Each intern also serves on a planning committee to enhance leadership skills and concludes the summer by presenting their work to business leaders.
Professional Development
Interns participate in a formal mentoring program, connect with employees across the organization, and attend workshops to strengthen business acumen. The program also provides opportunities to explore full-time career paths.
Networking Opportunities
Through the Executive Speaker Series and various networking events, interns engage with senior leaders and build relationships with professionals across the company.
Community & Camaraderie
Interns participate in social, team-building, and community service events designed to build a strong peer network and enrich the overall internship experience.
Job Description Summary
Location: Dublin, Ohio
Start Date: May 18 or 26, 2026
Hours: Approximately 40 hours a week for a minimum of 10 weeks
*Assistance with temporary housing is provided for students not local to the internship location.
As a Information Technology Intern, you could potentially support the organization in several of the following ways:
Translate business requirements into technical specifications
Create technical documentation and specifications for single system components
Administer project plans, budgets and other key deliverables for project managers
Participate in testing execution efforts
Collect data, perform basic needs analysis and effectively communicate results
Analyze data between multiple systems and make appropriate updates
Work with business and IT resources to resolve data quality issues
Test, monitor and review implemented solutions; perform analysis of collected data and communicate findings to appropriate parties
Other duties upon request
Accountabilities in this role
Analytical skills and attention to detail
Ability to interact effectively at all levels and across diverse cultures
Quality and results orientation with a proactive approach
Ability to prioritize requests effectively and understand importance and meet deadlines
Ability to work independently with moderate level of direction
Must be willing to adapt to shifting requirements or priorities
Qualifications
To be considered for the Cardinal Health Summer 2026 Internship Program, candidates should meet a combination of the following criteria:
Currently pursuing a bachelor's degree in Computer Engineering, Computer Science, MIS or a related field, preferred
Expected graduation between December 2026 and June 2027, preferred
Project management experience, preferred
Experience with various software and platforms, preferred
Demonstrated leadership, communication and analytical skills
Participation in extracurricular activities, community organizations and/or professional associations
Must have unlimited work authorization in the United States without the need for employer sponsorship, now or at any time in the future
Please note, applicants may redact any age-related information.
Anticipated hourly rate: $24.00 per hour
Bonus eligible: No
Benefits: Medical, dental and vision coverage, Paid time off plan, Access to wages before pay day with my FlexPay
Application window anticipated to close: 02/28/2026 *if interested in opportunity, please submit application as soon as possible.
Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
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here
Auto-ApplyInformation Technology Support Specialist
Information technology internship job in Columbus, OH
Client: Banking Firm
Job Title: IT Support
Duration: 12+ months (possible extension or permanent hire)
Pay: $21.00/hr on W2
Schedule: Variable shifts including evenings, weekends, and holidays
Job Overview
A leading banking firm is seeking an experienced IT Support Specialist to deliver high-quality end-user technical assistance. The role centers on providing exceptional customer service, resolving technical issues efficiently, and supporting enterprise hardware and software systems.
Key Responsibilities
Provide excellent customer service through phone, chat, and in-person support.
Listen actively to understand user concerns and ensure timely resolution.
Document all incidents and requests accurately in the tracking system.
Troubleshoot and resolve hardware, software, and application issues.
Perform assessment, triage, research, and education for end users.
Support after-hours or weekend needs as required.
Demonstrate strong attention to detail, follow-through, and a positive attitude.
Install, modify, repair, and run diagnostics on hardware, peripherals, and software.
Build rapport with users and communicate clearly regarding issue status and resolution.
Maintain professionalism in challenging or high-pressure situations.
Qualifications
Excellent communication and customer service skills.
2-5 years of related IT support experience in a high-tech, fast-paced environment.
Technical support experience preferred but not required.
High school diploma or GED required.
Strong diagnostic and problem-solving abilities.
Self-motivated with the ability to work independently under pressure.
Flexibility to work varied shifts, including evenings, weekends, and holidays.
Service Desk Specialist - Night Shift
Information technology internship job in Gahanna, OH
As a Service Desk Analyst for Brooksource's Private Aviation Client, you will be responsible for troubleshooting application or device problems.
Responsibilities
75% - Answers inbound phone calls and emails during an assigned shift in a 7x24x365 global Help Desk. Provides technical assistance and problem resolution for employees requesting help on computer or network related issues or questions in a courteous, professional, thorough and concise manner. Demonstrates a commitment to providing superior customer service. Adherence to time and metric's tracking is required. Manages customer communications on scheduled and non-scheduled system maintenance, providing a communication hub between the business and Shared IT.
10% - Follows up on open tickets and confirms successful resolution with the client.
5% - Creates and maintains user accounts and access privileges for Active Directory (Windows 2000/XP) and application systems
5% - Maintains content within a knowledge-based computer system, through data entry of commonly reported problems, questions, and known resolutions and troubleshooting steps.
5% - Assists on Help Desk related projects and activities as assigned by management.
Minimum Qualifications
1-2+ years information technology experience supporting inbound customer requests.
Experience in a fast-paced help desk or customer service environment required.
Proficiency with Microsoft operating systems, Apple iOS, Microsoft Office, and Microsoft desktop applications.
Brooksource provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.
2026 Information Technology - Local Government Summer Intern
Information technology internship job in Columbus, OH
The MORPC Local Government Summer Internship Program provides the opportunity for undergraduate and graduate students to obtain practical work experience with a local government within MORPC's 15-county region to prepare them for possible careers in public service. MORPC coordinates the recruitment and placement of students to match each host's request; hosts make the final hiring decision and provide an hourly wage. Interns work for a host for a minimum of 16 hours to a maximum of 40 hours per week for a 10- to 14-week period, which means there are both part-time and full-time positions available. The summer 2026 internship program will begin on May 12th and will end on August 14th.
Interns gain applicable knowledge to enhance classroom learning by working with current government professionals throughout Central Ohio and acquire insights into the services provided by a regional planning commission. Interns also can attend monthly commission meetings as well as special MORPC-sponsored events and are paired with a MORPC staff member to serve as their mentor during the summer internship program.
Previous IT interns have gained experience using PowerApps, Action 1, OneDrive, Microsoft 365, and other software programs on the job. Specific past assignments include:
* Migrating employee accounts to .GOV domain
* Setting up devices in a community's new health department building
* Creating a new IT ticketing system app and SharePoint page
* Organizing a city's technology resource page
* Setting up firewall and VLANs
* Help Center Operations and troubleshooting
* Imaging new computers, reimaging old computers, and other duties as assigned
Qualifications
Students must meet the following requirements:
* 30 hours of completed college coursework
* Interest in public service careers
* GPA 3.0 or higher (preferred)
* Legally eligible to work in the United States
* Reliable transportation to and from work
* Attend a Central Ohio college OR attend other college and have access to local housing
Benefits
All MORPC internships are paid opportunities! Pay ranges between $15 to $20 per hour depending on the host.
Additional benefits include practical work experience, mentorship, and exposure to services offered by a regional planning commission.
Please apply online at ***************************** or you may mail a resume to:
MORPC Attn: GA-9-26
111 Liberty St., Suite 100
Columbus, OH 43215
*************
No phone calls please.
Advanced Electronics / Computer Field Technician (Electronics Technician & FireControlman) - Full Time
Information technology internship job in Columbus, OH
About The Navy's Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navy's advanced missile systems and Aegis radar. These technicians are essential to the ship's Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training - Great Lakes, IL (11 weeks)
FC Strand - Great Lakes, IL (16 weeks)
ET Strand - Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After "A" School, technicians may attend advanced "C" Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training