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The differences between information technology team leaders and information technology/support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an information technology team leader and an information technology/support technician. Additionally, an information technology team leader has an average salary of $114,291, which is higher than the $45,591 average annual salary of an information technology/support technician.
The top three skills for an information technology team leader include database, project management and customer service. The most important skills for an information technology/support technician are customer service, troubleshoot, and computer system.
| Information Technology Team Leader | Information Technology/Support Technician | |
| Yearly salary | $114,291 | $45,591 |
| Hourly rate | $54.95 | $21.92 |
| Growth rate | 10% | 10% |
| Number of jobs | 159,165 | 161,748 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 64% | Bachelor's Degree, 51% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
The information technology team leader is responsible for visualizing and then inspiring team members to achieve the goals in the information technology department of a company. They ensure that every member of the team has a significant role to play in achieving target goals. They communicate and coordinate with team members in order to achieve organizational targets goals. This job requires basic information technology knowledge and skills like computer networking, web development and management, network security, and programming. In addition, they also are in charge of protecting and maintaining the company's website all security attacks and compromise.
An information technology (IT) support technician is an individual who is responsible for providing support and troubleshoots software and hardware problems faced by customers. As for larger organizations that have their own IT department, technicians must work together internally with their IT staff members. IT support technicians are involved in inspecting and resolving minor local area network and wireless network issues, which include TCP/IP, DHCP, and VPN. They are also required to obtain an associate's degree in computer science or related field.
Information technology team leaders and information technology/support technicians have different pay scales, as shown below.
| Information Technology Team Leader | Information Technology/Support Technician | |
| Average salary | $114,291 | $45,591 |
| Salary range | Between $87,000 And $149,000 | Between $31,000 And $66,000 |
| Highest paying City | San Francisco, CA | San Francisco, CA |
| Highest paying state | California | Pennsylvania |
| Best paying company | Barclays | Microsoft |
| Best paying industry | Finance | Technology |
There are a few differences between an information technology team leader and an information technology/support technician in terms of educational background:
| Information Technology Team Leader | Information Technology/Support Technician | |
| Most common degree | Bachelor's Degree, 64% | Bachelor's Degree, 51% |
| Most common major | Business | Computer Science |
| Most common college | Stanford University | University of Pennsylvania |
Here are the differences between information technology team leaders' and information technology/support technicians' demographics:
| Information Technology Team Leader | Information Technology/Support Technician | |
| Average age | 42 | 42 |
| Gender ratio | Male, 77.8% Female, 22.2% | Male, 85.4% Female, 14.6% |
| Race ratio | Black or African American, 11.0% Unknown, 5.3% Hispanic or Latino, 14.8% Asian, 14.8% White, 53.8% American Indian and Alaska Native, 0.4% | Black or African American, 10.7% Unknown, 5.3% Hispanic or Latino, 15.7% Asian, 13.2% White, 54.6% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |