Inside account executive vs sales/account representative

The differences between inside account executives and sales/account representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both an inside account executive and a sales/account representative. Additionally, an inside account executive has an average salary of $77,391, which is higher than the $56,954 average annual salary of a sales/account representative.

The top three skills for an inside account executive include customer service, inbound calls and CRM. The most important skills for a sales/account representative are customer service, CRM, and sales process.

Inside account executive vs sales/account representative overview

	Inside Account Executive	Sales/Account Representative
Yearly salary	$77,391	$56,954
Hourly rate	$37.21	$27.38
Growth rate	4%	4%
Number of jobs	161,659	257,122
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 83%	Bachelor's Degree, 69%
Average age	47	47
Years of experience	4	4

What does an inside account executive do?

Inside account executives are management professionals who are responsible for contacting and influencing prospective customers to optimize business outcomes. These executives must ensure customer satisfaction and account retention by providing superior customer service within active accounts to promote business growth. They are required to work with internal teams to manage and improve the operational inside sales process. Inside account executives must also provide a sales-related solution that utilizes sources of information so that they can resolve customer product issues.

What does a sales/account representative do?

A sales account representative is responsible for managing and responding promptly to customer complaints and queries of clients. They focus on customer concerns and contact prospects. They work on upselling or cross-selling products and services, collaborating with account executives, and prepare reports to upper management. This job requires you to be a goal-driven person, energetic, and have excellent communication skills. Moreover, this is a challenging job; at times, it requires being extra polite and calm in handling customer complaints and other related situations.

Inside account executive vs sales/account representative salary

Inside account executives and sales/account representatives have different pay scales, as shown below.

	Inside Account Executive	Sales/Account Representative
Average salary	$77,391	$56,954
Salary range	Between $47,000 And $125,000	Between $39,000 And $81,000
Highest paying City	-	Olympia, WA
Highest paying state	-	Washington
Best paying company	-	Smartsheet
Best paying industry	-	Technology

Differences between inside account executive and sales/account representative education

There are a few differences between an inside account executive and a sales/account representative in terms of educational background:

	Inside Account Executive	Sales/Account Representative
Most common degree	Bachelor's Degree, 83%	Bachelor's Degree, 69%
Most common major	Business	Business
Most common college	University of Pennsylvania	SUNY College of Technology at Alfred

Inside account executive vs sales/account representative demographics

Here are the differences between inside account executives' and sales/account representatives' demographics:

	Inside Account Executive	Sales/Account Representative
Average age	47	47
Gender ratio	Male, 60.5% Female, 39.5%	Male, 57.8% Female, 42.2%
Race ratio	Black or African American, 3.9% Unknown, 3.7% Hispanic or Latino, 14.3% Asian, 5.2% White, 72.7% American Indian and Alaska Native, 0.2%	Black or African American, 3.9% Unknown, 3.7% Hispanic or Latino, 14.6% Asian, 5.2% White, 72.4% American Indian and Alaska Native, 0.2%
LGBT Percentage	6%	6%

Differences between inside account executive and sales/account representative duties and responsibilities

Inside account executive example responsibilities.

Operate Salesforce and manage opportunities accordingly.
Maintain all inside sales activities with CRM tools to track success and report metrics to management.
Account analysis and preparation, assessing customer needs, and preparation of professional sales recommendations tailor to each customer s business.
Present Groupon as a unique way to attract new customers and design specific features base around their needs.

Sales/account representative example responsibilities.

Generate leads and evangelize product to physicians in orthopedics, hematology, internal medicine, surgery, critical care and cardiology.
Assist external accounts in error resolution so that all EDI transactions process without manual intervention or delay.
Work with senior management to implement a sales program for new P3T software enhancement and participate in CRM application development team.
Collaborate with sales representatives to ensure new account set-up, establish specifications, and assist with EDI account maintenance and invoicing.
Create PowerPoint presentations and literature utilize and present in sales calls.
Core competencies: -Administrative/computer skills: maintain CRM systems to successfully identify potential customers.

Inside account executive vs sales/account representative skills

Common inside account executive skills

Customer Service, 13%
Inbound Calls, 8%
CRM, 8%
Sales Process, 7%
Customer Satisfaction, 6%
Salesforce, 4%

Common sales/account representative skills

Customer Service, 13%
CRM, 8%
Sales Process, 6%
Product Knowledge, 5%
Sales Strategies, 5%
Sales Techniques, 4%

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Inside Account Executive
Inside Account Executive vs Sales/Account Representative

Updated January 8, 2025

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