Inside sales consultant vs service consultant

The differences between inside sales consultants and service consultants can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become an inside sales consultant, becoming a service consultant takes usually requires 6-12 months. Additionally, a service consultant has an average salary of $69,197, which is higher than the $55,517 average annual salary of an inside sales consultant.

The top three skills for an inside sales consultant include CRM, salesforce and outbound calls. The most important skills for a service consultant are customer service, client facing, and financial services.

Inside sales consultant vs service consultant overview

	Inside Sales Consultant	Service Consultant
Yearly salary	$55,517	$69,197
Hourly rate	$26.69	$33.27
Growth rate	4%	-4%
Number of jobs	189,389	140,274
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 71%	Bachelor's Degree, 60%
Average age	47	40
Years of experience	4	12

What does an inside sales consultant do?

An inside sales consultant is responsible for selling goods and services of the company to the business customers and clients. Inside sales consultants assist the marketing and sales team in strategizing techniques to promote the products and attract consumers, generating more revenue resources for the business. They also handle client accounts and resolve sales discrepancies. An inside sales consultant respond to customers' inquiries and concerns about the services of the company, facilitating sales distribution and handling complaints accordingly.

What does a service consultant do?

A service consultant is responsible for interacting with customers and gaining feedback to improve the organization's services, ensuring the highest customer satisfaction. Service consultants work with the sales team to develop effective sales strategies and pitches to generate revenues and increase profitability. A service consultant identifies business opportunities and research on the current market trends to improve services and achieve sales targets. Sales consultants must have excellent customer service and communication skills and comprehensive knowledge of the marketing industry.

Inside sales consultant vs service consultant salary

Inside sales consultants and service consultants have different pay scales, as shown below.

	Inside Sales Consultant	Service Consultant
Average salary	$55,517	$69,197
Salary range	Between $34,000 And $88,000	Between $41,000 And $115,000
Highest paying City	Phoenix, AZ	Baltimore, MD
Highest paying state	Alaska	Wisconsin
Best paying company	PayPal	Apple
Best paying industry	Media	-

Differences between inside sales consultant and service consultant education

There are a few differences between an inside sales consultant and a service consultant in terms of educational background:

	Inside Sales Consultant	Service Consultant
Most common degree	Bachelor's Degree, 71%	Bachelor's Degree, 60%
Most common major	Business	Business
Most common college	University of Pennsylvania	-

Inside sales consultant vs service consultant demographics

Here are the differences between inside sales consultants' and service consultants' demographics:

	Inside Sales Consultant	Service Consultant
Average age	47	40
Gender ratio	Male, 59.4% Female, 40.6%	Male, 57.7% Female, 42.3%
Race ratio	Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.2% Asian, 5.1% White, 72.9% American Indian and Alaska Native, 0.2%	Black or African American, 11.9% Unknown, 5.6% Hispanic or Latino, 19.0% Asian, 7.5% White, 55.3% American Indian and Alaska Native, 0.7%
LGBT Percentage	6%	7%

Differences between inside sales consultant and service consultant duties and responsibilities

Inside sales consultant example responsibilities.

Manage individual sales activities by developing highly effective, communications focuse relationship with multiple sales channels.
Operate as inside sales consultant, primarily in areas of customer relations, sales/service support, coordinating production and transportation scheduling
Present ADT security systems presentations to those businesses by reviewing their needs for security.

Service consultant example responsibilities.

Balance ATM and cash dispenser; maintain proper cash limits; and accomplish telemarketing sales through warm and cold calling.
Provide training and guidance for new CSR's and AE's.
Implement the Citrix CSR internship certification and fast track training program.
Operate a POS system for cash, check, and credit card transactions.
Interview executives, research CRM best practices, and create an inventory of CRM capabilities.
Align CRM best practices to the client's strategic objectives and identify metrics for success.

Inside sales consultant vs service consultant skills

Common inside sales consultant skills

CRM, 10%
Salesforce, 6%
Outbound Calls, 6%
Telemarketing, 5%
Customer Orders, 5%
Product Knowledge, 4%

Common service consultant skills

Customer Service, 18%
Client Facing, 6%
Financial Services, 6%
Project Management, 6%
Excellent Interpersonal, 5%
Customer Satisfaction, 4%

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Inside Sales Consultant
Inside Sales Consultant vs Service Consultant

Updated January 8, 2025

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