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The differences between lead agents and agents can be seen in a few details. Each job has different responsibilities and duties. Additionally, a lead agent has an average salary of $47,344, which is higher than the $37,864 average annual salary of an agent.
The top three skills for a lead agent include inbound calls, customer care and customer service. The most important skills for an agent are insurance products, customer service, and life insurance.
| Lead Agent | Agent | |
| Yearly salary | $47,344 | $37,864 |
| Hourly rate | $22.76 | $18.20 |
| Growth rate | 6% | 6% |
| Number of jobs | 56,112 | 184,325 |
| Job satisfaction | - | 2 |
| Most common degree | Bachelor's Degree, 41% | Bachelor's Degree, 44% |
| Average age | 46 | 46 |
| Years of experience | - | - |
Lead agents assist with passenger-cargo acceptance and check-in and promote and sell air travel tickets to freight forwarders or the traveling public. Besides promoting safe travel and protecting the firm revenue and property, lead agents also assist distressed traveling customers. Also, lead agents interpret government rules to be observed for travel and cargo shipments. These professionals meet and dispatch aircraft within the required times and use their motor skills to complete related tasks.
Agents are individuals who are employed by their clients to represent them in various dealings. Agents are usually employed by people in the show business industry, such as actors, writers, or directors. They meet people who are interested in dealing with their clients. They listen to the plans and vision for the project and assess if the project fits their clients' interests or public image. In the case of agents whose clients are actors, they send their clients to auditions upon review of the project details. Agents are also responsible for negotiating terms on behalf of their clients, such as salary, royalties, and set benefits, among others. They also inform the project leaders of their clients' demands on set. Agents are expected to be business-savvy and good negotiators.
Lead agents and agents have different pay scales, as shown below.
| Lead Agent | Agent | |
| Average salary | $47,344 | $37,864 |
| Salary range | Between $26,000 And $85,000 | Between $19,000 And $72,000 |
| Highest paying City | - | New York, NY |
| Highest paying state | - | New York |
| Best paying company | - | Latham & Watkins |
| Best paying industry | - | - |
There are a few differences between a lead agent and an agent in terms of educational background:
| Lead Agent | Agent | |
| Most common degree | Bachelor's Degree, 41% | Bachelor's Degree, 44% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | University of Pennsylvania |
Here are the differences between lead agents' and agents' demographics:
| Lead Agent | Agent | |
| Average age | 46 | 46 |
| Gender ratio | Male, 54.8% Female, 45.2% | Male, 50.5% Female, 49.5% |
| Race ratio | Black or African American, 9.4% Unknown, 3.6% Hispanic or Latino, 16.0% Asian, 4.9% White, 66.0% American Indian and Alaska Native, 0.1% | Black or African American, 9.2% Unknown, 3.6% Hispanic or Latino, 15.8% Asian, 4.9% White, 66.4% American Indian and Alaska Native, 0.1% |
| LGBT Percentage | 7% | 7% |