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Lead agent vs agent

The differences between lead agents and agents can be seen in a few details. Each job has different responsibilities and duties. Additionally, a lead agent has an average salary of $47,344, which is higher than the $37,864 average annual salary of an agent.

The top three skills for a lead agent include inbound calls, customer care and customer service. The most important skills for an agent are insurance products, customer service, and life insurance.

Lead agent vs agent overview

Lead AgentAgent
Yearly salary$47,344$37,864
Hourly rate$22.76$18.20
Growth rate6%6%
Number of jobs56,112184,325
Job satisfaction-2
Most common degreeBachelor's Degree, 41%Bachelor's Degree, 44%
Average age4646
Years of experience--

What does a lead agent do?

Lead agents assist with passenger-cargo acceptance and check-in and promote and sell air travel tickets to freight forwarders or the traveling public. Besides promoting safe travel and protecting the firm revenue and property, lead agents also assist distressed traveling customers. Also, lead agents interpret government rules to be observed for travel and cargo shipments. These professionals meet and dispatch aircraft within the required times and use their motor skills to complete related tasks.

What does an agent do?

Agents are individuals who are employed by their clients to represent them in various dealings. Agents are usually employed by people in the show business industry, such as actors, writers, or directors. They meet people who are interested in dealing with their clients. They listen to the plans and vision for the project and assess if the project fits their clients' interests or public image. In the case of agents whose clients are actors, they send their clients to auditions upon review of the project details. Agents are also responsible for negotiating terms on behalf of their clients, such as salary, royalties, and set benefits, among others. They also inform the project leaders of their clients' demands on set. Agents are expected to be business-savvy and good negotiators.

Lead agent vs agent salary

Lead agents and agents have different pay scales, as shown below.

Lead AgentAgent
Average salary$47,344$37,864
Salary rangeBetween $26,000 And $85,000Between $19,000 And $72,000
Highest paying City-New York, NY
Highest paying state-New York
Best paying company-Latham & Watkins
Best paying industry--

Differences between lead agent and agent education

There are a few differences between a lead agent and an agent in terms of educational background:

Lead AgentAgent
Most common degreeBachelor's Degree, 41%Bachelor's Degree, 44%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Lead agent vs agent demographics

Here are the differences between lead agents' and agents' demographics:

Lead AgentAgent
Average age4646
Gender ratioMale, 54.8% Female, 45.2%Male, 50.5% Female, 49.5%
Race ratioBlack or African American, 9.4% Unknown, 3.6% Hispanic or Latino, 16.0% Asian, 4.9% White, 66.0% American Indian and Alaska Native, 0.1%Black or African American, 9.2% Unknown, 3.6% Hispanic or Latino, 15.8% Asian, 4.9% White, 66.4% American Indian and Alaska Native, 0.1%
LGBT Percentage7%7%

Differences between lead agent and agent duties and responsibilities

Lead agent example responsibilities.

  • Manage for multiple medical clients performing tasks such as medical billing, submitting insurance and verifying insurance including Medicare and Medicaid.
  • Line list development and route selection assistance through on-site and GIS review ensuring all landowners and property lines are identify.
  • Obtain current landowner and contact information from various courthouses and states in order to assist in FERC mandate maintenance operations.
  • Train new employees and troubleshoot Apollo computersystem.Onsite at Hewlett Packard/Agilent
  • Manage for multiple medical clients performing tasks such as medical billing, submitting insurance and verifying insurance including Medicare and Medicaid.
  • Conduct presentations regarding all policy information offer through AFLAC

Agent example responsibilities.

  • Schedule and meet individuals\groups for assign or self-generate leads, assist and enroll eligible individuals in suitable Medicare product.
  • Verify documentation and coding using CPT and ICD-9 correct coding standards.
  • Assist TANF customers with obtaining employment.
  • Direct compliance with all CPT and Medicare guidelines.
  • Train BDC representatives on phone skills and CRM use.
  • Bill appropriate ICD-9 codes to the correct insurance companies.
  • Show more

Lead agent vs agent skills

Common lead agent skills
  • Inbound Calls, 28%
  • Customer Care, 15%
  • Customer Service, 7%
  • Outbound Calls, 4%
  • Computer System, 4%
  • VIP, 3%
Common agent skills
  • Insurance Products, 11%
  • Customer Service, 10%
  • Life Insurance, 8%
  • HR, 6%
  • Inbound Calls, 6%
  • Financial Services, 6%