Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
The differences between lead technical support representatives and administrative technical supports can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a lead technical support representative and an administrative technical support. Additionally, a lead technical support representative has an average salary of $84,404, which is higher than the $46,753 average annual salary of an administrative technical support.
The top three skills for a lead technical support representative include customer service, email clients and troubleshooting assistance. The most important skills for an administrative technical support are technical support, customer service, and troubleshoot.
| Lead Technical Support Representative | Administrative Technical Support | |
| Yearly salary | $84,404 | $46,753 |
| Hourly rate | $40.58 | $22.48 |
| Growth rate | 10% | 10% |
| Number of jobs | 129,847 | 186,858 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 41% | Bachelor's Degree, 52% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
Lead technical support representatives and administrative technical supports have different pay scales, as shown below.
| Lead Technical Support Representative | Administrative Technical Support | |
| Average salary | $84,404 | $46,753 |
| Salary range | Between $59,000 And $119,000 | Between $29,000 And $75,000 |
| Highest paying City | - | New York, NY |
| Highest paying state | - | New Jersey |
| Best paying company | - | AIG |
| Best paying industry | - | - |
There are a few differences between a lead technical support representative and an administrative technical support in terms of educational background:
| Lead Technical Support Representative | Administrative Technical Support | |
| Most common degree | Bachelor's Degree, 41% | Bachelor's Degree, 52% |
| Most common major | Business | Computer Science |
| Most common college | Stanford University | Stanford University |
Here are the differences between lead technical support representatives' and administrative technical supports' demographics:
| Lead Technical Support Representative | Administrative Technical Support | |
| Average age | 42 | 42 |
| Gender ratio | Male, 70.3% Female, 29.7% | Male, 67.6% Female, 32.4% |
| Race ratio | Black or African American, 10.4% Unknown, 5.3% Hispanic or Latino, 16.5% Asian, 11.5% White, 55.9% American Indian and Alaska Native, 0.4% | Black or African American, 11.1% Unknown, 5.4% Hispanic or Latino, 15.9% Asian, 12.4% White, 54.8% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |