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Mailroom assistant vs administrative office assistant

The differences between mailroom assistants and administrative office assistants can be seen in a few details. Each job has different responsibilities and duties. Additionally, an administrative office assistant has an average salary of $33,318, which is higher than the $29,118 average annual salary of a mailroom assistant.

The top three skills for a mailroom assistant include office equipment, data entry and HR. The most important skills for an administrative office assistant are customer service, data entry, and phone calls.

Mailroom assistant vs administrative office assistant overview

Mailroom AssistantAdministrative Office Assistant
Yearly salary$29,118$33,318
Hourly rate$14.00$16.02
Growth rate-5%-8%
Number of jobs13,04881,528
Job satisfaction--
Most common degreeBachelor's Degree, 51%Bachelor's Degree, 46%
Average age4550
Years of experience-2

What does a mailroom assistant do?

Mailroom assistants receive incoming mail and then process, sort, and distribute it to the proper recipients. They may maintain mailroom supply inventories and sort office mail and messages. It is part of their responsibilities to check outgoing mail by preparing it for delivery, including distribution of packages and logging. Moreover, they usually operate mailroom tools such as envelope openers, postage meters, mail sorting machines, mail sealers, fold-and-insert machines, labeling machines, and scanners.

What does an administrative office assistant do?

An administrative office assistant is responsible for performing administrative duties to assist in daily management operations. These duties include taking calls and responding to client and customers' inquiries and concerns, scheduling meetings and conferences, organizing files and submitting required documents, sorting invoices for release, processing travel arrangements, receiving emails, forwarding reports to the appropriate department, and coordinating with company's events. An administrative assistant must be detail-oriented, as well as having excellent time-management and multi-tasking skills to perform duties even under minimal supervision.

Mailroom assistant vs administrative office assistant salary

Mailroom assistants and administrative office assistants have different pay scales, as shown below.

Mailroom AssistantAdministrative Office Assistant
Average salary$29,118$33,318
Salary rangeBetween $23,000 And $35,000Between $25,000 And $43,000
Highest paying CityWalnut Creek, CASacramento, CA
Highest paying stateHawaiiHawaii
Best paying companyUniversity of CaliforniaBuckley King
Best paying industryGovernmentGovernment

Differences between mailroom assistant and administrative office assistant education

There are a few differences between a mailroom assistant and an administrative office assistant in terms of educational background:

Mailroom AssistantAdministrative Office Assistant
Most common degreeBachelor's Degree, 51%Bachelor's Degree, 46%
Most common majorBusinessBusiness
Most common college-Western Carolina University

Mailroom assistant vs administrative office assistant demographics

Here are the differences between mailroom assistants' and administrative office assistants' demographics:

Mailroom AssistantAdministrative Office Assistant
Average age4550
Gender ratioMale, 54.1% Female, 45.9%Male, 14.7% Female, 85.3%
Race ratioBlack or African American, 10.0% Unknown, 3.7% Hispanic or Latino, 16.8% Asian, 8.1% White, 60.7% American Indian and Alaska Native, 0.7%Black or African American, 9.2% Unknown, 3.9% Hispanic or Latino, 16.1% Asian, 3.8% White, 66.4% American Indian and Alaska Native, 0.7%
LGBT Percentage7%6%

Differences between mailroom assistant and administrative office assistant duties and responsibilities

Mailroom assistant example responsibilities.

  • Manage files, prepare lobby monitor presentations using Microsoft PowerPoint.
  • Present cases for equipment upgrades by use of ROI tools and specification advantages.
  • Help implement and maintain USPS standards, policies, and procedures in mail management.
  • Create new division for NCOA processes for outside customers that increase revenue there as well.
  • Pick up, sort, and deliver all USPS mail including time and authorization sensitive correspondence.
  • Distribute incoming FedEx and DHL packages to employees on assign floors as well as processing and shipping outgoing FedEx and DHL.
  • Show more

Administrative office assistant example responsibilities.

  • Develop and manage external financial relationships between clients and the IRS.
  • Manage the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
  • Establish and maintain effective communications and cohesive working relationships with company associates, telephone and walk-in customers, and site visitors.
  • Dust offices and clean windows and doors.
  • Update information in CATT database, as well as make appointments for therapists and psychiatrists in Sharepoint.
  • Create electronic filing system to alleviate paper copies and recruit fellow co-workers to get on board with SharePoint.
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Mailroom assistant vs administrative office assistant skills

Common mailroom assistant skills
  • Office Equipment, 27%
  • Data Entry, 15%
  • HR, 14%
  • Mail Room, 8%
  • USPS, 5%
  • Customer Service, 5%
Common administrative office assistant skills
  • Customer Service, 14%
  • Data Entry, 13%
  • Phone Calls, 7%
  • Payroll, 5%
  • PowerPoint, 4%
  • Database Management, 4%

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