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Mailroom assistant vs front desk administrative assistant

The differences between mailroom assistants and front desk administrative assistants can be seen in a few details. Each job has different responsibilities and duties. Additionally, a front desk administrative assistant has an average salary of $33,037, which is higher than the $29,118 average annual salary of a mailroom assistant.

The top three skills for a mailroom assistant include office equipment, data entry and HR. The most important skills for a front desk administrative assistant are customer service, patients, and data entry.

Mailroom assistant vs front desk administrative assistant overview

Mailroom AssistantFront Desk Administrative Assistant
Yearly salary$29,118$33,037
Hourly rate$14.00$15.88
Growth rate-5%-8%
Number of jobs13,04895,732
Job satisfaction--
Most common degreeBachelor's Degree, 51%Bachelor's Degree, 40%
Average age4550
Years of experience-2

What does a mailroom assistant do?

Mailroom assistants receive incoming mail and then process, sort, and distribute it to the proper recipients. They may maintain mailroom supply inventories and sort office mail and messages. It is part of their responsibilities to check outgoing mail by preparing it for delivery, including distribution of packages and logging. Moreover, they usually operate mailroom tools such as envelope openers, postage meters, mail sorting machines, mail sealers, fold-and-insert machines, labeling machines, and scanners.

What does a front desk administrative assistant do?

A front desk administrative assistant is responsible for performing administrative duties to support daily business functions and operations. Front desk administrative assistants assist guests, respond to their inquiries and concerns, and direct them to the appropriate personnel for their needs. They also monitor office inventories, write purchase requests, and distribute mails across the departments. A front desk administrative assistants review business and financial transactions to generate reports, update information on the company's database, and sort documents for reference.

Mailroom assistant vs front desk administrative assistant salary

Mailroom assistants and front desk administrative assistants have different pay scales, as shown below.

Mailroom AssistantFront Desk Administrative Assistant
Average salary$29,118$33,037
Salary rangeBetween $23,000 And $35,000Between $27,000 And $39,000
Highest paying CityWalnut Creek, CASpringfield, MA
Highest paying stateHawaiiConnecticut
Best paying companyUniversity of CaliforniaUniversity of California, Berkeley
Best paying industryGovernmentProfessional

Differences between mailroom assistant and front desk administrative assistant education

There are a few differences between a mailroom assistant and a front desk administrative assistant in terms of educational background:

Mailroom AssistantFront Desk Administrative Assistant
Most common degreeBachelor's Degree, 51%Bachelor's Degree, 40%
Most common majorBusinessBusiness
Most common college-Western Carolina University

Mailroom assistant vs front desk administrative assistant demographics

Here are the differences between mailroom assistants' and front desk administrative assistants' demographics:

Mailroom AssistantFront Desk Administrative Assistant
Average age4550
Gender ratioMale, 54.1% Female, 45.9%Male, 10.0% Female, 90.0%
Race ratioBlack or African American, 10.0% Unknown, 3.7% Hispanic or Latino, 16.8% Asian, 8.1% White, 60.7% American Indian and Alaska Native, 0.7%Black or African American, 9.3% Unknown, 3.9% Hispanic or Latino, 16.2% Asian, 3.8% White, 66.1% American Indian and Alaska Native, 0.7%
LGBT Percentage7%6%

Differences between mailroom assistant and front desk administrative assistant duties and responsibilities

Mailroom assistant example responsibilities.

  • Manage files, prepare lobby monitor presentations using Microsoft PowerPoint.
  • Present cases for equipment upgrades by use of ROI tools and specification advantages.
  • Help implement and maintain USPS standards, policies, and procedures in mail management.
  • Create new division for NCOA processes for outside customers that increase revenue there as well.
  • Pick up, sort, and deliver all USPS mail including time and authorization sensitive correspondence.
  • Distribute incoming FedEx and DHL packages to employees on assign floors as well as processing and shipping outgoing FedEx and DHL.
  • Show more

Front desk administrative assistant example responsibilities.

  • Manage day-to-day operations including scheduling and coordinating appointments, verify patient insurance, prepare correspondences between medical providers and their patients.
  • Process member and team member paperwork; including member cancellations, updates, new hires/terminations/status changes, and payroll paperwork.
  • Monitor and complete payroll information.
  • Demonstrate great initiative in assisting tech team with minor technical issues and create PowerPoint presentations for business strategic purposes.
  • Register patients, verify eligibility of insurance, interview them in order to obtain other demographic information that are needed.
  • Manage day-to-day operations including scheduling and coordinating appointments, verify patient insurance, prepare correspondences between medical providers and their patients.
  • Show more

Mailroom assistant vs front desk administrative assistant skills

Common mailroom assistant skills
  • Office Equipment, 27%
  • Data Entry, 15%
  • HR, 14%
  • Mail Room, 8%
  • USPS, 5%
  • Customer Service, 5%
Common front desk administrative assistant skills
  • Customer Service, 15%
  • Patients, 12%
  • Data Entry, 8%
  • Phone Calls, 8%
  • Front Desk Operations, 7%
  • Check-In, 4%

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