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The differences between managers information technology specialist and information technology support managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a manager information technology specialist, becoming an information technology support manager takes usually requires 6-8 years. Additionally, an information technology support manager has an average salary of $104,424, which is higher than the $97,475 average annual salary of a manager information technology specialist.
The top three skills for a manager information technology specialist include customer service, troubleshoot and data entry. The most important skills for an information technology support manager are customer service, ITIL, and project management.
| Manager Information Technology Specialist | Information Technology Support Manager | |
| Yearly salary | $97,475 | $104,424 |
| Hourly rate | $46.86 | $50.20 |
| Growth rate | 10% | 16% |
| Number of jobs | 118,806 | 162,131 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 60% | Bachelor's Degree, 61% |
| Average age | 42 | 47 |
| Years of experience | 2 | 8 |
Information technology (IT) specialist managers coordinate, plan, and manage an organization's computer-related activities by determining information technology needs and implementing computer systems in compliance with the organization's information system requirements. The job involves management in the monitoring, assessment, and troubleshooting tasks and directing daily operations such as developing standards and setting deadlines. These managers develop strong technical and project management skills and their demand is said to grow as firms continue to expand their business to digital platforms.
Information technology support manager primarily supervises information technology support staff, oversees system and software maintenance, and repairs. They assist with computer equipment installation and purchasing and maintaining a secure network and connectivity for users. It is part of their role to coordinate training and development for new technology users. Another vital role is they monitor online security for users and networks and takes appropriate steps to address possible security breaches if necessary. Moreover, they also develop contingency plans to address any equipment, power, or possible security failure to ensure the protection of technology and data.
Managers information technology specialist and information technology support managers have different pay scales, as shown below.
| Manager Information Technology Specialist | Information Technology Support Manager | |
| Average salary | $97,475 | $104,424 |
| Salary range | Between $68,000 And $137,000 | Between $76,000 And $142,000 |
| Highest paying City | San Francisco, CA | Seattle, WA |
| Highest paying state | Rhode Island | Washington |
| Best paying company | IBM | Clinica Sierra Vista |
| Best paying industry | Retail | Finance |
There are a few differences between a manager information technology specialist and an information technology support manager in terms of educational background:
| Manager Information Technology Specialist | Information Technology Support Manager | |
| Most common degree | Bachelor's Degree, 60% | Bachelor's Degree, 61% |
| Most common major | Business | Business |
| Most common college | Stanford University | Stanford University |
Here are the differences between managers information technology specialist' and information technology support managers' demographics:
| Manager Information Technology Specialist | Information Technology Support Manager | |
| Average age | 42 | 47 |
| Gender ratio | Male, 78.2% Female, 21.8% | Male, 82.2% Female, 17.8% |
| Race ratio | Black or African American, 12.4% Unknown, 5.3% Hispanic or Latino, 15.6% Asian, 10.5% White, 55.8% American Indian and Alaska Native, 0.4% | Black or African American, 6.8% Unknown, 5.2% Hispanic or Latino, 10.3% Asian, 12.6% White, 64.9% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 11% | 11% |