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Manager information technology specialist vs technology services specialist

The differences between managers information technology specialist and technology services specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a manager information technology specialist and a technology services specialist. Additionally, a manager information technology specialist has an average salary of $97,475, which is higher than the $60,796 average annual salary of a technology services specialist.

The top three skills for a manager information technology specialist include customer service, troubleshoot and data entry. The most important skills for a technology services specialist are customer service, technical support, and technical service.

Manager information technology specialist vs technology services specialist overview

Manager Information Technology SpecialistTechnology Services Specialist
Yearly salary$97,475$60,796
Hourly rate$46.86$29.23
Growth rate10%10%
Number of jobs118,806171,044
Job satisfaction--
Most common degreeBachelor's Degree, 60%Bachelor's Degree, 58%
Average age4242
Years of experience22

What does a manager information technology specialist do?

Information technology (IT) specialist managers coordinate, plan, and manage an organization's computer-related activities by determining information technology needs and implementing computer systems in compliance with the organization's information system requirements. The job involves management in the monitoring, assessment, and troubleshooting tasks and directing daily operations such as developing standards and setting deadlines. These managers develop strong technical and project management skills and their demand is said to grow as firms continue to expand their business to digital platforms.

What does a technology services specialist do?

Technology Services Specialists are information technology (IT) personnel in a company. They assist internal employees and external clients on everything related to technology. They may specialize in a specific item, such as software, hardware, or network infrastructure. Technology services specialists advise users on the usage of different tools. They should be able to troubleshoot concerns and conduct repair and maintenance activities. They should also know how to address the needs of their clients. Technology Services Specialists may sometimes man helpdesk tickets and respond to these tickets accordingly.

Manager information technology specialist vs technology services specialist salary

Managers information technology specialist and technology services specialists have different pay scales, as shown below.

Manager Information Technology SpecialistTechnology Services Specialist
Average salary$97,475$60,796
Salary rangeBetween $68,000 And $137,000Between $33,000 And $110,000
Highest paying CitySan Francisco, CANew York, NY
Highest paying stateRhode IslandNew Jersey
Best paying companyIBMRopes & Gray
Best paying industryRetailManufacturing

Differences between manager information technology specialist and technology services specialist education

There are a few differences between a manager information technology specialist and a technology services specialist in terms of educational background:

Manager Information Technology SpecialistTechnology Services Specialist
Most common degreeBachelor's Degree, 60%Bachelor's Degree, 58%
Most common majorBusinessBusiness
Most common collegeStanford UniversityStanford University

Manager information technology specialist vs technology services specialist demographics

Here are the differences between managers information technology specialist' and technology services specialists' demographics:

Manager Information Technology SpecialistTechnology Services Specialist
Average age4242
Gender ratioMale, 78.2% Female, 21.8%Male, 72.9% Female, 27.1%
Race ratioBlack or African American, 12.4% Unknown, 5.3% Hispanic or Latino, 15.6% Asian, 10.5% White, 55.8% American Indian and Alaska Native, 0.4%Black or African American, 10.3% Unknown, 5.4% Hispanic or Latino, 16.9% Asian, 11.9% White, 55.2% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between manager information technology specialist and technology services specialist duties and responsibilities

Manager information technology specialist example responsibilities.

  • Lead project to replace legacy phone switch with VOIP solution, including all call-center, IVR, and automate attendant functions.
  • Manage VoIP PBX implementation for unify communication featuring integrate voice/fax messaging.
  • Lead in-house and consultant team in large-scale Linux server upgrade for multinational consulting firm, which significantly enhance system performance.
  • Help maintain full racks and VPN maintenance.
  • Service PCs, including virus removal, OS installations/configuration, data migration, software management.
  • Configure, install, upgrade, and maintain Linux systems utilizing establish standards and procedures.
  • Show more

Technology services specialist example responsibilities.

  • Manage customs processes, paperwork and QA of regulatory processes.
  • Work with various app support team while patching and manage all Linux servers.
  • Use CRM software application or other means to communicate and manage sales and daily work activities.
  • Develop and manage systems using SDLC while adopting agile DSDM methodology to promote development, teamwork and process adaptability.
  • Document procedures for ITIL foundations base projects.
  • Train engineers to install and maintain energy-saving devices for HVAC equipment.
  • Show more

Manager information technology specialist vs technology services specialist skills

Common manager information technology specialist skills
  • Customer Service, 11%
  • Troubleshoot, 9%
  • Data Entry, 8%
  • Technical Problems, 7%
  • Problem Resolution, 6%
  • Network Infrastructure, 4%
Common technology services specialist skills
  • Customer Service, 15%
  • Technical Support, 12%
  • Technical Service, 7%
  • Patients, 7%
  • Customer Satisfaction, 4%
  • Project Management, 3%

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