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Manager local vs service manager

The differences between managers local and service managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a manager local and a service manager. Additionally, a manager local has an average salary of $99,142, which is higher than the $74,009 average annual salary of a service manager.

The top three skills for a manager local include customer satisfaction, OSP and expense budget. The most important skills for a service manager are POS, performance reviews, and cash handling.

Manager local vs service manager overview

Manager LocalService Manager
Yearly salary$99,142$74,009
Hourly rate$47.66$35.58
Growth rate6%6%
Number of jobs339,107341,785
Job satisfaction-4
Most common degreeBachelor's Degree, 62%Bachelor's Degree, 52%
Average age4444
Years of experience66

What does a manager local do?

A manager local is in charge of overseeing the daily operations in a business or office, ensuring everything runs smoothly and efficiently. It is their duty to set the objectives and guidelines for the employees to follow, manage the budgets and schedules, supervise the workforce performance, and address issues and concerns, resolving them promptly and efficiently. They may also perform clerical tasks such as producing progress reports, answering calls and correspondence, and maintaining records of transactions. Furthermore, a manager local implements the company's policies and regulations, including its vision and mission.

What does a service manager do?

Service managers are employees who oversee the departments related to providing services to customers. They ensure that service delivery agreements are met by employees in the department. Service managers meet with stakeholders to set service delivery metrics and department goals. They then create strategies to reach these metrics and goals. They are responsible for cascading such goals and metrics to their employees and ensuring that the employees understand what they need to do. Service managers should have a deep understanding and appreciation of the company and its business so that they can create strategies that are in line with the company's identity. They should also be familiar with the customer profiles of the company. Service managers are also responsible for creating department reports and sharing these with stakeholders.

Manager local vs service manager salary

Managers local and service managers have different pay scales, as shown below.

Manager LocalService Manager
Average salary$99,142$74,009
Salary rangeBetween $73,000 And $134,000Between $47,000 And $116,000
Highest paying CityWashington, DCSan Francisco, CA
Highest paying stateAlaskaNew York
Best paying companyMetaLatham & Watkins
Best paying industryFinanceTechnology

Differences between manager local and service manager education

There are a few differences between a manager local and a service manager in terms of educational background:

Manager LocalService Manager
Most common degreeBachelor's Degree, 62%Bachelor's Degree, 52%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Manager local vs service manager demographics

Here are the differences between managers local' and service managers' demographics:

Manager LocalService Manager
Average age4444
Gender ratioMale, 65.7% Female, 34.3%Male, 71.1% Female, 28.9%
Race ratioBlack or African American, 6.1% Unknown, 4.3% Hispanic or Latino, 14.9% Asian, 6.3% White, 67.9% American Indian and Alaska Native, 0.5%Black or African American, 6.1% Unknown, 4.3% Hispanic or Latino, 15.0% Asian, 6.3% White, 67.7% American Indian and Alaska Native, 0.5%
LGBT Percentage10%10%

Differences between manager local and service manager duties and responsibilities

Manager local example responsibilities.

  • Train, develop and lead a team of sixteen facilities technicians in the installation and repair of Verizon FiOS.
  • Project manage the Maryland DSL extension initiative through facilities analysis and capacity management.
  • Create and manage departmental SharePoint sites, utilizing electronic tools to track productivity and increase efficiency.
  • Oversee payroll for 14 staff, design/deliver performance appraisals, and team with local union representatives to prevent and resolve grievances.
  • Prepare for QA and FDA audits in partnership with CRAs.
  • Capture a beautiful moment with each child as they visit with Santa.
  • Show more

Service manager example responsibilities.

  • Manage compliance with all safety requirements to meet OSHA regulations.
  • Manage a staff of eight employees and maintain oversight of all departments and staff.
  • Utilize ADP software to prepare contract estimates, manage client and vehicle records, and time management.
  • Lead and consult in several projects which lead to the justification and approval of new ERP platform implementation.
  • Supervise employees and operations as well as coordinating third party vendors, manage logistics, operate and maintain all equipment.
  • Coordinate with training department to achieve and maintain the necessary skills within the region to achieve operating goals and KPIs.
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Manager local vs service manager skills

Common manager local skills
  • Customer Satisfaction, 14%
  • OSP, 12%
  • Expense Budget, 10%
  • Safety Training, 10%
  • DSL, 7%
  • Broadband, 6%
Common service manager skills
  • POS, 12%
  • Performance Reviews, 8%
  • Cash Handling, 8%
  • Food Handling, 7%
  • Cleanliness, 5%
  • Project Management, 5%

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